Tri-County Lexus

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700 Rt 46 West
Little Falls, NJ 07424

Sales: (866) 598-8409

Service: (888) 227-9631

Today 9:00am - 7:30pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2017
Only received auto/reply. No one answered my question.
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Apr 3, 2017
Great dealer. Giovanni made everything Easy give me a great deal. I'm so happy with my new lexus.
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Feb 24, 2017
Veaceslav Cucos
Excellent experience . Starting from Internet departing to the sales department ! great job thank you for your time Kelvin Aquino ! We definitely want our Lexus LS 460 L AWD.
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Feb 5, 2017
Yes Hi is @ beautifull dealer and personally recommende
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Nov 28, 2016
Good dealership and the dealers are really nice. They will really try to make a deal if they see you as a potential buyer.
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Oct 20, 2016
Andy was very nice on a phone
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Apr 29, 2016
Aprilcc
Unfortunately it was a waste of time and they added all this extra money into the loan it was ridiculous! I was very disappointed they wouldn't lower the price of the car at all either. I wasted my whole day there after driving an hour and a half each way. Unless you have perfect credit or 10 + thousand dollars cash don't waste your time!
8 of 8 people found this review helpful.
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Mar 24, 2016
Fairly good-I was invited to visit dealership. Car no longer available.
1 of 1 people found this review helpful.
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Mar 6, 2016
I drove an 1.5 hrs to have ridiculous fees piled up on their online price. They also charge TAX on what they call an "outsourcing fee" of $700 when you don't use their financing company. I question the legality of doing so since it is a fee, not a service. Another $198 charge they add is a glass etching fee for each piece to have the vin number. Now wasn't that done and paid for the first time the vehicle was sold. When I questioned the sales person they said it was done for each buyer, as if the vin number ever changes on a vehicle!
5 of 5 people found this review helpful.
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Mar 5, 2016
Better than average
1 of 2 people found this review helpful.
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Read 20 old reviews
Jun 2, 2015
2 words Simply Amazing!
0 of 1 people found this review helpful.
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Jun 1, 2015
I was treated with respect and shown genuine concern for meeting my needs and budget and my budget! Jose was expedient and did not waste my time. I felt he was honest and listened to me. He did not try to haggle me for more $$$ than we agreed upon over the phone. He told me to give him 2-3 hrs. And he proved to be a man of his word!!And Mike in finance was also very professional and direct with me. I feel I received a great deal and great treatment.
1 of 1 people found this review helpful.
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May 12, 2015
I love the help nice nice
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Apr 9, 2015
The SUV had been already sold. A saleman contacted me about the sale.
1 of 1 people found this review helpful.
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Mar 6, 2015
Excellent Dealer. I actually made a purchase same day at the dealer
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Mar 3, 2015
They suck. They told me the car I was on my way to go see was sold the night before. I was only a mile away!
1 of 1 people found this review helpful.
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Jan 3, 2015
All emails are automated and the dealer made no effort to answer or respond to an active sales lead. To bad.
1 of 1 people found this review helpful.
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Dec 3, 2014
Went there for a specific car [2012 BMW X5], that was available. I did check online and write an e-mail. Once I was almost there I called and Brian confirmed that the car is available. I got there, Brian and another man came to me and started bs-ing about how somebody STOLE the car, that was available literally 2 minutes ago. Than they started talking about all kind of Lexuses [don't have anything against Lexus and think that Lexuses are very good cars, but I came all the way from NYC to check out specific car] that they have. I turned around and was gone from there [Tri-County Lexus] right away. 4 hours wasted for nothing. An unnecessary trip to NJ. P.S. : The car is still available online.
1 of 1 people found this review helpful.
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Sep 10, 2014
I had Ali as my sales rep and he did an amazing job with getting me acquainted with the 2014 preowned IS 250. He was very friendly and knowledgeable and also I was able to reach him at all times with my inquiries. His professionalism and pleasant demeanor would make me want to drive the 20 miles to NJ ( I am from NYC) to receive exceptional customer service.
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Jul 16, 2014
Vehicle was sold but I did get a phone call / email response
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Mar 30, 2014
Only web contact
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Mar 23, 2014
Dealer responded same day. The car I contacted them about was sold.
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Mar 19, 2014
They were helpful.
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Nov 3, 2013
The advertised price was only the start they added another 3900 to the price, yikes.
1 of 1 people found this review helpful.
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Sep 3, 2013
there is no one who can take decision on price there.
1 of 1 people found this review helpful.
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Jul 1, 2013
Not much information provided about vehicle when asked
1 of 1 people found this review helpful.
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Jun 28, 2013
WARNING: This dealer is dishonest, rude and unprofessional. Suggest doing business elsewhere. Called about Lexus ES350 with clean carfax, at a low price and informed, “correct as advertised plus only tax tags, & license” but uncertified, which concerned me. The manager assured great car with 16 mos. warranty left and sometimes they do that to draw more people and move extra cars. Made appt., car was great and I’m ready to buy. Then, the bombshells—one after another. Bottom line---Over $3500 in dealer fees: 1. $995 Internet Fee, 2. $1495 Delivery Inspection, 3. $995 Dealer Prep Fee 4. $198 Etch 5. $360 DMV Fee . How Absurd! This costs more than certified! People aren’t stupid. Justin promised to call next day with new amount--never happened. After 5 calls and 3 days, Brian offered to help, but again, no callback because it’s a phony! Proof---2 weeks later---the car is still listed at the lower price on many sites with same disclaimer of all fees to be paid by consummer “+ tax , tags and license.” Buyer Beware: The Spin Zone Starts Here!
1 of 1 people found this review helpful.
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Jun 3, 2013
contacted me promptly.
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Nov 7, 2012
I need to postpone my purchase for a while, but your staff has been very willing to help me. Thank you.
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Jun 3, 2011
emailed and called me
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