Lexus of Manhattan

627 11th Avenue
New York, NY 10036

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Sales: (914) 292-3304

Service: (866) 514-2006

Today 9:00 AM - 8:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/08/06/13/57/2015_mazda_cx-9-pic-2914351643222715382-152x114.jpeg

2015 Mazda CX-9 Touring AWD Used Cars in New York, NY 10036

Great Deal
$2,061 BELOW
CarGurus IMV of $17,651

Price: $15,590

Mileage: 48,543

Location: New York, NY 10036

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Zeal Red Mica Description: Used 2015 Mazda CX-9 Touring AWD for sale - $15,590, 48,543 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/06/24/18/20/2016_lexus_rx_350-pic-5646917238316119136-152x114.jpeg

2016 Lexus RX 350 Used Cars in New York, NY 10036

Good Deal
$3,186 BELOW
CarGurus IMV of $36,181

Price: $32,995

Mileage: 25,164

Location: New York, NY 10036

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: Automatic Color: Obsidian Description: Used 2016 Lexus RX 350 for sale - $32,995, 25,164 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/10/29/18/28/2018_lexus_rx-pic-4393616471725209358-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$3,023 BELOW
CarGurus IMV of $42,018

Price: $38,995

Mileage: 11,380

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Eminent White Pearl Description: Used 2018 Lexus RX 350 AWD for sale - $38,995, 11,380 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Adaptive Cruise Control, Premium Package
https://static.cargurus.com/images/forsale/2019/10/10/01/55/2017_nissan_maxima-pic-7112849023362576999-152x114.jpeg

2017 Nissan Maxima SL FWD Used Cars in New York, NY 10036

Good Deal
$1,911 BELOW
CarGurus IMV of $19,901

Price: $17,990

Mileage: 46,093

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2017 Nissan Maxima SL FWD for sale - $17,990, 46,093 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/08/28/02/33/2017_lexus_rx_hybrid-pic-5675650046919550450-152x114.jpeg

2017 Lexus RX Hybrid 450h AWD Used Cars in New York, NY 10036

Good Deal
$2,512 BELOW
CarGurus IMV of $40,712

Price: $38,200

Mileage: 29,359

Location: New York, NY 10036

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Caviar Description: Used 2017 Lexus RX Hybrid 450h AWD for sale - $38,200, 29,359 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/10/01/55/2016_lexus_gs_350-pic-2988491874996158635-152x114.jpeg

2016 Lexus GS 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,390 BELOW
CarGurus IMV of $34,590

Price: $32,200

Mileage: 23,759

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Description: Used 2016 Lexus GS 350 AWD for sale - $32,200, 23,759 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/08/23/18/43/2018_lexus_rx-pic-4546968197648069313-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,692 BELOW
CarGurus IMV of $42,792

Price: $40,100

Mileage: 10,755

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Atomic Silver Description: Used 2018 Lexus RX 350 AWD for sale - $40,100, 10,755 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/09/04/02/26/2010_lexus_gx-pic-2288136388730599282-152x114.jpeg

2010 Lexus GX 460 Premium 4WD Used Cars in New York, NY 10036

Good Deal
$1,903 BELOW
CarGurus IMV of $19,393

Price: $17,490

Mileage: 101,481

Location: New York, NY 10036

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Tungsten Pearl Description: Used 2010 Lexus GX 460 Premium 4WD for sale - $17,490, 101,481 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/08/10/09/43/2018_lexus_rx-pic-4429928141905410037-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,556 BELOW
CarGurus IMV of $42,551

Price: $39,995

Mileage: 12,356

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Lining Metallic Description: Used 2018 Lexus RX 350 AWD for sale - $39,995, 12,356 miles with Leather Seats, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Premium Package
https://static.cargurus.com/images/forsale/2019/08/23/18/43/2018_lexus_rx-pic-5242282031152869864-152x114.jpeg

2018 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,410 BELOW
CarGurus IMV of $42,405

Price: $39,995

Mileage: 13,324

Location: New York, NY 10036

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: Nebula Gray Pearl Description: Used 2018 Lexus RX 350 AWD for sale - $39,995, 13,324 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/11/08/20/29/2016_lexus_rx_hybrid-pic-105675530205890642-152x114.jpeg

2016 Lexus RX Hybrid 450h AWD Used Cars in New York, NY 10036

Good Deal
$2,097 BELOW
CarGurus IMV of $39,092

Price: $36,995

Mileage: 24,561

Location: New York, NY 10036

Average time on market: 44 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2016 Lexus RX Hybrid 450h AWD for sale - $36,995, 24,561 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/09/28/02/06/2019_lexus_rx-pic-7930418037902363589-152x114.jpeg

2019 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,285 BELOW
CarGurus IMV of $44,275

Price: $41,990

Mileage: 8,762

Location: New York, NY 10036

Average time on market: 19 days Certified Pre-Owned: Yes Transmission: Automatic Color: Eminent White Pearl Description: Used 2019 Lexus RX 350 AWD for sale - $41,990, 8,762 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/10/16/03/11/2015_lexus_gx-pic-56847430744073490-152x114.jpeg

2015 Lexus GX 460 4WD Used Cars in New York, NY 10036

Good Deal
$1,634 BELOW
CarGurus IMV of $32,629

Price: $30,995

Mileage: 34,680

Location: New York, NY 10036

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Nebula Gray Pearl Description: Used 2015 Lexus GX 460 4WD for sale - $30,995, 34,680 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Navigation System
https://static.cargurus.com/images/forsale/2019/08/30/18/38/2019_lexus_nx-pic-183740595245757425-152x114.jpeg

2019 Lexus NX 300 AWD Used Cars in New York, NY 10036

Good Deal
$1,529 BELOW
CarGurus IMV of $37,524

Price: $35,995

Mileage: 3,793

Location: New York, NY 10036

Average time on market: 22 days Certified Pre-Owned: Yes Transmission: Automatic Color: Atomic Silver Description: Used 2019 Lexus NX 300 AWD for sale - $35,995, 3,793 miles with Bluetooth, Backup Camera, Aluminum Wheels, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/09/26/19/54/2019_lexus_rx-pic-8687199458304828210-152x114.jpeg

2019 Lexus RX 350 AWD Used Cars in New York, NY 10036

Good Deal
$2,173 BELOW
CarGurus IMV of $44,573

Price: $42,400

Mileage: 7,171

Location: New York, NY 10036

Average time on market: 19 days Certified Pre-Owned: Yes Transmission: Automatic Color: Nebula Gray Pearl Description: Used 2019 Lexus RX 350 AWD for sale - $42,400, 7,171 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Adaptive Cruise Control
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 4, 2019
Good customer service
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your kind feedback on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jul 15, 2019
Great experience. In and out with the car within two days. If you are going here ask for Warren in sales and speak to Danny in their finance department if you decide to purchase, they will take great care of you.
1 people found this review helpful.
Response from current dealership:
Good afternoon Artemio,

I would like to thank you for taking the time to provide your kind feedback and recommendation on CarGurus. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Danny and I provided you, and we wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Warren Newland
Lexus of Manhattan
Jun 29, 2019
Jessy Robinson
Called about a car and spoke to one salesperson who shifted me to a lady sales person, maybe because I knew what I wanted. The lady was professional and checked in with me weekly. Quite the experience I needed.
Response from current dealership:
Good morning Jessy,

I would like to thank you for taking the time to provide your kind feedback on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jun 19, 2019
kixakaz718
Top quality dealer
Response from current dealership:
Good evening,

I would like to thank you for taking the time to provide your kind feedback on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jun 4, 2019
It was alright... the car was dusty though, an obvious lack of care. The dealer refused to work on the price and rushed with the ride. Did’t seem care much to sell this car
Response from current dealership:
Good afternoon,

I am sorry to read about your frustrations. Customer satisfaction is our number one priority, and your concerns matter. I will be speaking with my team regarding this incident, and we will be making any appropriate adjustments. If you would like to discuss this incident in greater detail, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
May 30, 2019
A complete professional staff, did not purchase but will recommend!!
0 people found this review helpful.
Response from current dealership:
Good morning Martin,

I would like to thank you for taking the time to provide your kind feedback and recommendation on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I look forward to helping you step into a new Lexus in the future! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
May 25, 2019
Ahsanahmed
Nice
Response from current dealership:
Good morning,

I would like to thank you for taking the time to provide your kind feedback on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
May 8, 2019
Akpan
They have some good vans
0 people found this review helpful.
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your kind feedback on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Apr 21, 2019
Allvic
Very evasive! Tried to get an answer on the warranty left on the car and each time a different person replied with something other that the answer. The listing did not mention warranty.
4 people found this review helpful.
Response from current dealership:
Good afternoon,

I am sorry to read about your frustrations. Customer satisfaction is our number one priority, and your concerns matter. I will be speaking with my team regarding this incident, and we will be making any appropriate adjustments. If you would like to discuss this in greater detail, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Mar 26, 2019
Was going to purchase one of their cars but after they agreed to, they told me it was sold. Unfortunate waste of my time.
5 people found this review helpful.
Response from current dealership:
Good afternoon John,

I am sorry to read about your frustrations. Customer satisfaction is our number one priority, and we strive to achieve just that. I will be speaking to my team regarding this incident, and we will be making any appropriate adjustments. If you would like to discuss this in greater detail, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Mar 20, 2019
Dealer was very professional and helpful
Response from current dealership:
Good afternoon Robert,

I would like to thank you for taking the time to provide your 4 star rating on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Mar 4, 2019
Would not discuss vehicle condition. Insisted I come into dealer. Right before I was scheduled to come in received text that vehicle had a deposit on it. Vehicle still listed on car gurus???
4 people found this review helpful.
Response from current dealership:
Good afternoon Kenneth,

I am sorry to read about your frustrations. Customer satisfaction is our number one priority, and we strive to achieve just that. I will be speaking to my team regarding this incident, and we will be making any appropriate adjustments. If you would like to discuss this in greater detail, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Mar 1, 2019
Responded promptly to my inquiry.
Response from current dealership:
Good afternoon Robert,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Feb 10, 2019
Respond within three days
Response from current dealership:
Good afternoon Mohamed,

I would like to thank you for taking the time to provide your 4 star rating on CarGurus. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! I would also like to learn how we can earn a full rating of 5 stars, and I hope that you will share why you chose to rate us the way that you did. If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
 More ...
Feb 8, 2019
GuruBFKT5
I couldn't ask for a better experience. My salesman was very helpful. And the Manager went above and beyond to help me. I needed to pick up my purchase after hours. And they went out of their way to accommodate me. I definitely appreciated his help. This was the best car buying experience I have ever had....
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your kind feedback on CarGurus, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jan 20, 2019
Geedamack37
Don't buy this car they're trying to play that car has a bad oil damage under the carriage on the bottom and when I went to go check it out it was a whole lot of oil damage under the engine definitely not worth the price
4 people found this review helpful.
Response from current dealership:
Good morning, I am sorry that you are feeling this way about your experience with us. Customer satisfaction is our number one priority, and we strive to achieve just that. Your concerns matter and I will be speaking to my team regarding this incident. If you would like to discuss this in greater detail, please feel free to contact me at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Jan 15, 2019
Neaka252
Dealer responded
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jan 12, 2019
Awesome experience with Great Customer service.. ask for Olga
Response from current dealership:
Hello again Darryl,

I would like to thank you for taking the time to provide your 5 star rating and recommendation on CarGurus, it was my pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your car! If you should require further help with anything relating to your car, please feel free to contact me at, (212) 977-4400.

Olga Mysovskaya
Lexus of Manhattan
Dec 11, 2018
Informative
Response from current dealership:
Good afternoon Cameron,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help, please feel free to contact us at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Nov 10, 2018
Excellent
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help, please feel free to contact us at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Nov 1, 2018
Very forthcoming and helpful. Explained all options and then let me decide further. Was. It pushy which is why I was comfortable. Was a sales consultant rather than just a sales man waiting to sell me a car!
Response from current dealership:
Good afternoon,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you the best of luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Aug 14, 2018
nigel leandro
Very prompt in their response
Response from current dealership:
Good afternoon Nigel,

I would like to thank you for taking the time to provide your 4 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Aug 13, 2018
Scott Wickers
I contacted Lexus of Manhattan about a 2016 Ford Escape that I was looking at for my daughter. Got a call back a short time later from Warren Newland who is a sales consultant at Lexus. Although there are photos of the vehicle on Cargurus, I asked Warren what he thought of the vehicles condition. He was very honest and upfront and I agreed with the condition when I went to test drive it. There was no pushy sales pitch, which i was happy with. I test drove the vehicle and ended up making a deal and purchasing that day. I asked to have the car ready the next day and was not an issue. I then worked with Danny in finance who went over all the finance options that were available. To get this done quickly, we worked with one of the banks that Lexus uses and found something that worked. I would recommend this dealership or at least give them a shot at earning your business.
1 people found this review helpful.
Response from current dealership:
Good afternoon Scott,

I would like to thank you for taking the time to provide your 5 star rating and review on CarGurus.com, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Warren and Danny provided you with, and we all wish your daughter many happy miles in her Pre-Owned Ford Escape! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Aug 10, 2018
GuruVW2TC
they are really on top of their game customer service is impeccable
Response from current dealership:
Good evening,

I would like to thank you for taking the time to provide your 5 star rating and review on CarGugus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help, please feel free to contact us at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Jul 13, 2018
I called and ask if they can send me the car fax they never called me back i called again a very rude car salesman answered and told me that the car is $25500 now
1 people found this review helpful.
Response from current dealership:
Good evening Michael, I am sorry that you are feeling this way about your experience with us and I would like to make any corrections possible. Customer satisfaction is our number one priority and we strive to achieve just that. Your concerns matter and I would like to learn more about the incident in which you are referring to in your review. At your earliest convenience, please call me so that we may discuss this in greater detail. Richie Velija, General Manager, Lexus of Manhattan, (212) 977-4400.
Jun 13, 2018
Guru5SNRG
Very good customer service. The salesman Mr.Warren Newland is very nice to deal
Response from current dealership:
Good afternoon, I would like to thank you for taking the time to provide your 5 star rating and review on CarGurus.com, it was my pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400. Warren Newland, Lexus of Manhattan.
Jun 10, 2018
GuruWKXGR
Lexus is a great brand and they make a reliable product. It’s a shame they tarnish the brand with people who lack character and basic business scruples. I bought a Lexus this week but not here. Called sales manager 1 week prior with no call back or correspondence. 2nd call referred to salesman. Worked deal with him for 2 days down to final cash payout and time of pickup. Sales manager knowingly and willingly poached the deal in the 11th hour to either punish someone or was misguided. Never treated like this before through a bonafide dealership with major franchised lines. The salesman was legit and should either go to another dealership or file a formal grievance regarding ethical behavior in their “Dealership”. Really a poor showing and lack of class.
2 people found this review helpful.
Response from current dealership:
Good afternoon, I am sorry to read about your frustrations. Customer satisfaction is extremely important to me and your concerns matter. I will be gathering additional information on this incident from my team, but if you would like to discuss your concerns in further detail, please feel free to contact me at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Jun 5, 2018
They were wonderful and very attentive to me
Response from current dealership:
Good afternoon Isha, I would like to thank you for taking the time to provide your 5 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help with anything, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
May 16, 2018
Great experience
Response from current dealership:
Good afternoon, I would like to thank you for taking the time to provide your 5 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help with anything, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
May 7, 2018
Helpful
Response from current dealership:
Good afternoon Mishelle,

I would like to thank you for taking the time to provide your 5 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help with anything, please feel free to contact us at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
May 6, 2018
Good communication
Response from current dealership:
Good afternoon Teresa,

I would like to thank you for taking the time to provide your 4 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help with anything, please feel free to contact us at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
May 5, 2018
they were in New York so I didn't visit them. But I spoke to a sale person and he was awesome!!!
Response from current dealership:
Good afternoon Marie,

Thank you for taking the time to provide your kind feedback on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience in which we provided you with and I look forward to having the opportunity to earn your business in the future! If you should require further help with anything vehicle related, please feel free to contact me at, (212) 977-4400.

Richie Velija
General Manager
Lexus of Manhattan
Mar 15, 2018
Doninick was very patient. Did not rush to make a sale he took the time to listen all questions was ans. He let me test drive the Acura MDX he didn’t rush me just around the corner he made a follow up call to see how I was doing and my car lol thanks again domnick
Response from current dealership:
Hello again Laura,

I would like to thank you for taking the time to provide your kind feedback on CarGurus.com, it was my pleasure to have assisted you with your vehicle test drive and purchase. I am happy to read that you were satisfied with the experience in which I provided you with and I wish you many happy miles in your new Acura MDX! If you should require further help with anything relating to your car, please feel free to contact me at, (212) 977-4400.

Domenic Plati
Lexus of Manhattan
Mar 9, 2018
very responsive
Response from current dealership:
Good afternoon Shirly, I would like to thank you for taking the time to provide your 5 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your car! If you should require further help, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Feb 21, 2018
Very professional, high end dealership,responsive sales team
1 people found this review helpful.
Response from current dealership:
Good afternoon Jonathan, I would like to thank you for taking the time to provide your 4 star rating on CarGurus, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Jan 31, 2018
Very timely response, a bit aggressive but still would do business with them. Purchased another car from a local dealer.
1 people found this review helpful.
Response from current dealership:
Hello again Lee, I would like to thank you for taking the time to provide your 5 star rating on CarGurus.com, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with your dealership experience and I look forward to gaining you business in the future! If you should require further help with anything car related, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Dec 19, 2017
Fast response
1 people found this review helpful.
Response from current dealership:
Hello Brian, I would like to thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Dec 15, 2017
Guru1MWS
prompt response and courteous sales persons
1 people found this review helpful.
Response from current dealership:
I would like to thank you for taking the time to provide your 5 star rating and kind feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Richie Velija, General Manager, Lexus of Manhattan.
Read 47 old reviews
Oct 27, 2017
Bklynrulz1
Very pleasant and the salesman put no pressure on me at all.
3 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide your kind feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (212) 977-4400. Bobby Soriano, General Manager, Lexus of Manhattan.
Oct 24, 2017
I was treated in a very friendly and professional manner. I bought the car! I would recommend anyone to use them.
2 people found this review helpful.
Response from current dealership:
Hello again Barbra, I would like to thank you for taking the time to provide your feedback and recommendation, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Bobby Soriano, General Manager, Lexus of Manhattan.
Oct 16, 2017
GuruD8JMY
A very quick & positive response.
2 people found this review helpful.
Response from current dealership:
Good afternoon,

Thank you for taking the time to provide your wonderful feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything car related, please feel free to contact me at, (212) 977-4400.

Bobby Soriano
General Manager
Lexus of Manhattan
Oct 11, 2017
Great service at this dealership but felt pressured in leaving a deposit for a vehicle I was interested in. Otherwise they've a good system in place in getting back to you. I highly recommend this dealership if you're looking for a Lexus.
1 people found this review helpful.
Response from current dealership:
Hello Brian,

I would like to thank you for taking the time to provide your kind feedback and recommendation, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I look forward to when you reach your decision on a new Lexus! If you should require further help with anything car related, please feel free to contact me at, (212) 977-4400.

Bobby Soriano
General Manager
Lexus of Manhattan
Sep 24, 2017
Very responsive
Response from current dealership:
Thank you for taking the time the provide your feedback, it was our pleasure to have assisted you with your vehicle needs, I am glad that you were satisfied with the experience in which we provided you with and I wish you continued luck with your Lexus! If you should require further help with anything relating to your car, please feel free to contact ,me at, (212) 977-4400.

Bobby Soriano, General Manager, Lexus of Manhattan.
Jun 12, 2017
Good customer service. It's all I can say I didn't deal more than that with them
0 people found this review helpful.
Response from current dealership:
I would like to thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Bobby Soriano, General Manager, Lexus of Manhattan.
May 13, 2017
After traveling from stony brook to Long Island found out car was already sold out..4 hour of my life was wasted because of Lexus of manhattan..the entire place is a dissaray.
7 people found this review helpful.
Response from current dealership:
I am sorry to learn of your frustrations, as we take customer satisfaction very seriously. I will be speaking with my team, in order to gather additional information on this matter and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (212) 977-4400. Bobby Soriano, General Manager, Lexus of Manhattan.
May 7, 2017
GuruBKVX
Good follow up very responsive. Alerted me when new cars can in that I might be interested in.
2 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide your feedback. It is our pleasure to always keep you informed of any new models that you may have an interest in. We look forward to assisting you with stepping into a new vehicle, whenever you are ready! If you should require further assistance with anything Lexus related, please feel free to contact me at, (212) 977-4400.

Bobby Soriano
General Manager
Lexus of Manhattan
Apr 28, 2017
Good service ,Nice people to talk to ,very satisfied
Response from current dealership:
I would like to thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (212) 977-4400. Bobby Soriano, General Manager.
Apr 16, 2017
Overall excellent
Response from current dealership:
I would like to thank you for taking the time to provide your 5 star rating, it was our pleasure to have assisted you with your vehicle needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact us at, (212) 977-4400. Bobby Soriano, General Manager, Lexus of Manhattan.
Oct 13, 2016
Awesome team! So so happy with my experience there
0 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager, Lexus of Manhattan.
Sep 10, 2016
Great Dealership, If you want to buy a pre-owned Lexus this is the best Dealer around... No Hidden Fees, Straight up price. I looked online for a deal on a few Lexus models, and Lexus of Manhattan had the Best price and now I know they also have Great people and service! Andy the Pre-owned Sales Manager is a Great guy, and The sales person Brandon is Fantastic. I will send many customers your way. Thank you
1 people found this review helpful.
Response from current dealership:
On behalf of everyone here at Lexus of Manhattan, I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (844) 452-5836. Brandon Wall, Lexus of Manhattan.
Sep 6, 2016
Very overpriced for vehicle that I already had a quote for and they were unable to locate the car that I was looking for. They did not have the car that was listed on car gurus.
6 people found this review helpful.
Jul 13, 2016
Car has been sold for two weeks and it's still showing available online and at the dealership.
5 people found this review helpful.
Response from current dealership:
I am sorry to hear about your frustrations, as we take customer satisfaction very seriously. Your concerns are important to us and your feedback will help us to improve ourselves for the future. If there are any other issues or concerns that you would like to discuss in further detail, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager, Lexus of Manhattan.
Jun 27, 2016
This dealer was very responsive and polite I look forward doing business with them I give them 5 stars
Response from current dealership:
I would like to thank you for providing your feedback, it was our pleasure to have assisted you with your vehicle needs. I am happy that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (844) 452-5836. Greg Rojek, General Manager, Lexus of Manhattan.
May 5, 2016
Even if they say Lexus Certified you still need a 3rd party inspection. The vehicle I was about to purchase was certified buy when the report came fr the inspector, the vehicle wad not that great with rust starting to buildup scratches allover it seems that the car was never parked in a garage.
5 people found this review helpful.
Apr 13, 2016
Because of some difficulties I couldn't go that day.
1 people found this review helpful.
Apr 5, 2016
Very good
1 people found this review helpful.
Feb 28, 2016
Very nice experience, very friendly and followed up
1 people found this review helpful.
Feb 9, 2016
He does not have good variati of cars in all years. If car/suv is sold he an not replace it for semilar price. Not fast reply. I also caled i was told don't know what we are getting . Very lasey staff.
Feb 5, 2016
5 stars. Best car buying experience I've ever had. Everybody was extremely helpful and polite. Sales and service went above and beyond any other dealer I have dealt with. I would highly recommend this dealer and would buy from them again.
Jan 21, 2016
quick response 5 star
Jan 10, 2016
Great people to deal with! Truly interested in what your needs , as opposed to desires, might be! Great Follow Up!
Dec 1, 2015
Promt and efficient
Nov 16, 2015
Initially car wasn't available then was available.
1 people found this review helpful.
Oct 23, 2015
Dealer took over a week to respond. Was not helpful
1 people found this review helpful.
Aug 16, 2015
I'm starting to get the different dealerships mixed up! But they responded and we couldn't make a deal!
1 people found this review helpful.
Aug 6, 2015
bait and switch. I called them while the car was still on the site and they tried to sell me a different car.
1 people found this review helpful.
May 29, 2015
This had to be one of the best customer service experiences I have ever had. They followed up right away with my request and then followed up the next day. Also, an internet sales manager followed up with me a day later to see how my experience was. They are top notch and I have already recommended them to some of my colleagues
Apr 22, 2015
I would not recommend this dealer. Once they got your money and you have a problem they play the phone tag game. They sold us a SUV with 1 key, then wanted to charge us $200 for the keys to unlock the doors!
1 people found this review helpful.
Nov 10, 2014
Great response. Attentive.
Jun 30, 2014
i called an arranged a visit to see the Acura TSX that they had listed and to take the car out for a test drive. Car was there but 5 cars deep in the showroom, so no test drive was possible.
Jun 18, 2014
car wasn't there but continued to show up online. may have been bait ans switch.
Jan 31, 2014
Very responsive. Did not end up buying a vehicle from them but they were very good communicators
Jan 6, 2014
Great to deal with!!
Jan 1, 2014
Great!
Dec 29, 2013
Slow to respond
Sep 2, 2013
They were a dealer that really put the customer first in each and every phase of my contact with them.
Aug 8, 2013
The dealer was helpful and responded promptly.
Aug 3, 2013
The dealership didn't have the Lexus 600 with the options I was looking for, but they were very helpful and friendly.
May 21, 2013
I like this dealer because they away give you call makesure you find the car you want
Nov 10, 2012
When I went to see the car it was not the color I was expecting, it was not the price I was expecting and it was not the interest rate I was expecting.
Oct 30, 2012
Great dealership. There is no hassle and no pressure. Ask for Stephen Johnson when you arrive. He's awesome!
Oct 14, 2012
They did respond but couldn't work out a deal
Aug 7, 2012
I feel that they used a low price vehicle to get you in the doors and get you with an expensive vehicle. What is prep fee 1000.00
Jun 24, 2012
Great Service!! Great Experience!!
Feb 22, 2012
I bought a vehicle here and had excellent service. all my needs were looked after in a very professional manner. A 5 star experience.

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