Lexus dealerships near me (Culver City, CA)

The car I reserved was sold as soon as I got to their place and I was half hour early on my appointment.

Phone call only but the people I talked to worked with. They stayed in touch with me until I found what I was looking for

I had asked to appraise my car and was refused.

Tried to make me pay for more than what it said the price was and said the price was a mistake after changing it from 22k to 29k and 37k for walk out price

They don’t deserve a single star. Sold me a car that was unsafe to drive. Took to another dealership for inspection after notifying South Bay Lexus that the car was leaking puddles of oil and was not shifting without jerking, they said to bring it in to have a look. I didn't feel safe driving it, took it to independent mechanic was told give it back, took it to another dealership for inspection, found cracked dog bone engine mount, blown head gaskets, strut issues, and unknown transmission issues, I didn't want to pay an additional 200 for further diagnostics. South Bay Lexus in Torrance agreed to reverse the deal but have yet to return my down payment or cancel my loan, with the first payment already posted. I am paying for a car I do not have that I left as instructed by South Bay with Carlsbad Lexus where the inspections were done after purchasing. I had to take a train and lyft rides to sign paperwork over 80 miles away to retrieve the car I traded. Shady, dishonest? *carfax

Good communication

Excellent employees, Management and Transaction. Our young Sales Rep Jadon was fantastic. So was our Finance Guy. Would buy a car again from this dearlership. Experience Score 10+ !!!

Excellent

All good here. Dealership did a fine job giving me the information

Follow up good