Lexus Santa Monica

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1501 Santa Monica Blvd
Santa Monica, CA 90404

Sales: (424) 229-9957

Service: (800) 535-0858

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 30, 2017
Very friendly environment
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Aug 27, 2017
Car was in poor condition compared to ad, my third party inspection found several issues, one major issue that is estimated to cost $2,000+, dealer does not acknowledge these issues, not as advertised
1 of 1 people found this review helpful.
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Jul 15, 2017
jsmith5434
Good communication
0 of 1 people found this review helpful.
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Jun 16, 2017
SushiPaste
They overprice their cars, and lack knowledge of the makes they're trying to sell, smh
4 of 4 people found this review helpful.
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May 27, 2017
Great !!
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May 15, 2017
GuruR4TR
Have been very respectful in follow ups.
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Apr 23, 2017
GuruW6LH
Best dealer ever especially when the best sales man Alex helps u along with cindy they are the best
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Feb 4, 2017
Cleetus8871
They claimed the car was not ready to list and when I contacted again, they said the car is not for sale. big bunch of lies and a run a round.
1 of 1 people found this review helpful.
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Dec 26, 2016
Vahek
I received plenty of invitations to go to dealership and test drive but never got a reply for the colors I wanted, no personal attention
1 of 1 people found this review helpful.
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Dec 10, 2016
They take days to get back to u
3 of 3 people found this review helpful.
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Nov 22, 2016
Great communication
0 of 1 people found this review helpful.
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Nov 19, 2016
verygood
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Oct 24, 2016
Goyod6
I inquired about a civic they had available I didn't end up buying the car but the lady a spoke to was very helpful and informative
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Oct 21, 2016
Terribly disgusted. I made an appointment to see the car. Kelly, the sales rep, Assurred me that the car is available and I can see it so I made an appointment to go see it at 2 o'clock. I drove 80 miles from South Orange county. I got there at 1:30 to find out that they had already sold the car few hours prior to my arrival and and never had the decency to call me and let me know. To the matter worse, she tried to sell me a car that was $30,000 more. I will never go to that dealership again
8 of 8 people found this review helpful.
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Oct 20, 2016
completely professional and helpful.
0 of 1 people found this review helpful.
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Oct 8, 2016
Very helpful.
0 of 1 people found this review helpful.
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Sep 27, 2016
Great deals and customer service
1 of 2 people found this review helpful.
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Aug 21, 2016
Really good service. Wish I could recall the name of the internet sales person. Looked to find a way to make my deal work
0 of 2 people found this review helpful.
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Jun 16, 2016
Dealer offered car on internet at super low price. Salesman was very slow to communicate. I made every attempt to buy car but by the time the salesman got back to me car was sold. Then came the BAIT AND SWITCH they tried to sell me different car.
5 of 5 people found this review helpful.
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May 30, 2016
Very personable, great listener, never pushy. I ended up buying a car from Omar. The process was fast and painless.
1 of 1 people found this review helpful.
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May 11, 2016
It was great! Sara was wonderful, along with everyone I worked with. I ultimately purchased this vehicle, which was an incredible deal ... and they made it simple and comfortable.
1 of 1 people found this review helpful.
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Read 18 old reviews
May 2, 2015
Had a car listed online that is no longer available it has been there for a week.
2 of 2 people found this review helpful.
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Oct 30, 2014
Negotiation was open and honest. They give high end service to every customer.
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Sep 4, 2014
They were responsive and very fair for a great deal from Joey. No pressure and did not continually bug you with emails and phone calls
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Jul 6, 2014
agrred to buy a car from this dealer. told them I would come the next day. asked how to put a hold on the car. dealer sold the car before I could arrive. disappointing interaction
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Jun 5, 2014
Jimmy was great to deal with and was quick to negotiate and respond to all emails and calls. The finance guy was a little slow, but they all are at every dealership. I drove over 100 miles to get my car and I couldn't be happier!
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Jun 10, 2013
Goodlexus2001
5
Salesman Reginald was excellent . The financial guy was rude and screwed up paperwork.
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Jun 1, 2013
Pleasant to work with. I love my car and I feel like I got a great deal!
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Apr 10, 2013
responded promptly. Did not have a chance to visit.
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Mar 28, 2013
friendly but slow service
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Mar 22, 2013
Had a problem between the dealer and the financing people
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Mar 5, 2013
Staff were courteous and helpful.
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Feb 1, 2013
Initially dealer in email did not say they had the car anymore that was advertised way below blue book. They wanted us to come down, see in what I think was a bait and switch scheme. Upon further emails they admitted the car was not for sale anymore but they had many similar to it for us to see. No doubt way above blue book.
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Jan 27, 2013
The salesman was friendly and helpful on the phone, but the car was priced higher than similar cars with better options, so I chose not to go there.
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Dec 9, 2012
Paul Pourhashem at Lexus Santa Monica was professional, gave me an amazing deal & even though I was late, he held the car for me. I will definitely return in the future & recommend Paul & his associates. Thank you! Sharon
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Nov 25, 2012
Prompt service. Called back immediately.
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Oct 6, 2012
ttaraturk
We got out there but they sold the car the night before even though we asked that morning if it was there and they confirmed. They were nice about it but...
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Jul 3, 2012
excellent customer service
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Oct 5, 2011
Very prompt and good fallow-up
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