Dealerships near me (La Puente, CA)

Kristen Villa reached out to us and was very helpful, knowledgeable about the car and its features, and highly supportive through the entire process which resulted in us purchasing the vehicle we wanted. We were very pleased with the overall experience and would not hesitate to work with Kristen and the Penske Volvo Cars team again.

open honest communication,.same day pricing sheet... we bought the car.

Contacted me quickly but car was sold.

Yes they contacted me many times to show me many cars to buy.

I have spent over a week trying to purchase this CPO. Approved credit + trade in ready to go. Waiting for confirmation of terms I find out salesman is off & not working that day. Okay no problem, call the next day & off again. No one is getting back to me. Friday - Memorial Day I wait for a call back still. 5pm get a text asking if I am still interested. I tell him No because they never confirmed terms. They added a "OPTIONAL" $1500 Zurich sealer to purchase price and would not remove it. I declined the offer and while they tried to justify the price, the Sales Manager said the purchase price was raised $2200 (just for the busy weekend) and there was nothing he could do about it. That was it for me! They tried to back peddle but NO THANK YOU!!

Good

Drove for almost 2 hrs in LA traffic to go see the car on a Saturday. Made a very reasonable offer for the car and was told the price was 3K higher than what was advertised plus additional BS equipment added on such as 2K LoJack and 1K dealer prep. ON A USED Honda!!!! When asked why this wasn't disclosed, the sales manager said they needed to make 10K profit on the car.