Hyundai dealerships near me (Merrillville, IN)

Very responsive and professional in their outreach and follow-up. Engaged, responsive, but not pushy.

This is the absolute WORST dealership EVER. Day 1 I told them I had no doubts and I am cash ready to buy a vehicle right then and there, and all they did was constantly tell me “someone will reach out to you soon” or “later today” day after day after day. I really don’t understand what the hold up is but they wasted so much of my time and every time they called me to talk about bs, I would cut to the chase and ask them to send over a purchase agreement so I can just straight wire the money but it was like they didn’t even want my money and just kept dragging me on. Finally I found the GM of the dealership and contacted him directly and even him making me wait 4 days FINALLY sent over a receipt (which isn’t even a purchase agreement but fine) with a $4000 markup on the vehicle ON TOP of a $500 document fee??? PLEASE save yourself the headache and don’t even deal with these goofys all they’ll do is waste your time and enrage you!

Highly good

3rd dealership for the day..My wife and I traveled over 2 hrs to see the selection of used Hyundai Santa Fe..We found one that fit the bill..Great customer service and we left feeling good about the deal..see MATT for all your needs !

I messaged them through the CarGurus app asking them when they were going to post pictures of this vehicle it was 27 days and no pictures have been posted yet got back a response from a woman in customer service telling me they were all backed up and posting pictures would happened soon, I responded with yeah it would take like 5 minutes with a cell phone you had it for sale on here for weeks but no pictures got back it is not for sale we do not sell vehicles till they have passed our extensive inspection. We will let you know when it's for sale and when the pictures are available. I've heard nothing back since and the pictures I think there's one.of them I'm not sure they're that vehicle though but it said clearly for a while now in their ad that all inspections were done they just aren't much for posting pictures and I'm just not much for going down there and looking without pictures I'm handicapped and it's hard for me I explained that to her too. That's all I know.

Great