Honda dealerships near me (Addison, IL)

We made an offer that was acceptable to the dealership. However, we were out of the country for another week and a half. At first the dealership said they only required proof of airplane tickets flying to their city and state and they would be able to hold the vehicle. However this changed and the sales manager decided that he did not want to hold on to the vehicle this long and even refuse the $1,000 deposit to show our good intentions to make sure the vehicle is still available when we return to the country. As such I would not recommend this dealership for their business practices and apparently they do not wish to sell vehicles too interested customers. Their internal communication also seems to

Professional follow-up

I had an appointment but when I got there the car would not start.

My appointment was last week Wednesday 10am, to see a 23 highlander XSE. Sales person was polite and patient with me. Saw the vehicle and went for a test drive. Thursday the next day, I went to test drive another 23 highlander XSE elsewhere but was not impressed with it. Returned On Friday, Traded in my old 2004 Corolla S, 5 speed manual and good good on the 23 highlander XSE that I wanted.

Everything went great. Until we asked to see the Carfax report, the sales person got a little sketchy then. Wow, we are trying to read through it. He kept trying to have a conversation with us. On the last page, it said that the car failed the emissions test last year and was never retested. When we asked to see the codes to figure out why. He said that none of their service employees could figure out what the code meant and refused to show it to us. When we kept pushing to see the code, he went to get a service manager. But brought back the general manager instead. Who then told us how much money he spent on marketing, and how this car was such a great deal and tried talking us into buying it. We asked if we could see the code or if not can we bring in our mechanic. He said no to both. Then we walked away

They made the process simple and transparent.

Car wasn’t described properly. Had a massive oil leak and they wouldn’t provide a detailed shop inspection report. After bringing up the oil leak safety issue they refused to budge on the price. In addition. The sales team never even offered us any other vehicle to even look at. The next dealer we went to showed us a car that we weren’t happy with either but then showed us a few options. We bought a vehicle from that dealer.

Everything was good.

Great Dealership

Spectacular! In less than 24 hours I had a personalized video of the car I was interested in. Victor could not have been more helpful.