Ford dealerships near me (Oak Brook, IL)

I had a very positive experience with the sales staff, I wish I could have made it the dealership, but my car broke down on me before we could have made a deal,

Went to the dealership and car wasn’t there. Told my husband it was out for recall. I reached out twice to see when car would be available. Received a email and text asking me when I would like to test drive. Then I reached back out to see when available. They told me it was sent for service and I’d hear back by Monday. Wednesday I got a message it was sold. Terrible language barrier and was told the cars come in and people don’t take care of the vehicles. Then they fix them up and sell them. Poor commutation and no response! I would not go back!

Main disappointment was only receiving ONE key of vehicle and had to purchase a 500.00 second key! Long wait to see financial guy to complete deal! Vehicle was everything promised, got for a good price which was offset by second key purchase.

Helpful

Quality Service

Nice people to do business with

Staff was nice it was a pleasant process the car is great but the car has 2 issues it misfires under heavy load probably just spark plugs and someone left a crank case breather hose unplugged not big issues especially for a 10 year old car

Very good place to shop for a vehicle.

Excellent buying experience.

After dealing with several questionable dealerships in SC and NC I decided to take a chance with the F-150 at Haggerty Ford. John Czech was my salesman. What a fantastic salesman and human being. John is 83 and is a two time cancer survivor. He was honest and everything he said he would do he 100% did. No hidden fees or shady tactics. I received the truck yesterday and it exceeded expectations. It was in perfect condition and exceptionally clean. I have purchased over 20 cars in my lifetime and by far my best experience was from an 83 year old cancer survivor located 1000 miles away in West Chicago by the name of John Czech. John, it was an honor to work with you.