Ford dealerships near me (Chicago, IL)

went well

I was treated very good

Great

My salesman was great

Wow! Deluge of hollow promises and shameless pressure campaign to hand over you credit card NOW before even the smallest of their promises are fulfilled. They say first come first serve, but their interest and courtesy will disappear if you don’t hand over your credit card instantly when demanded. Their view: If you expect the answers your were promised before surrendering to their high-pressure, dishonest approach, “You’re not a serious buyer.” I had them take the car to a mechanic of my choosing, but struggled to get in touch with them afterward. Several more empty promises later and they sell the car out from under you. Not one word. Not one reliable promise to communicate. They say they move a lot of cars. Dishonest double-speaking salesmen normally do. High pressure, hollow promises, manipulation, and the lack of basic courtesy define my experience with Golf Mill Ford.

I purchased my last vehicle from Bredemann, and I was very happy with that experience. I was glad when they finally offered a car for sale that I liked that was within my price range. Their website is very professional and offers both CarFax and AutoCheck for free. They also describe all of the features of the car in detail, and usually have a full motion video of the car. (Some dealers simply string the still photos together into a "video".) They also have a very useful and accurate price calculator that actually shows all fees. The actual buying process was very friendly and low pressure. My salesman John answered all of my questions and was very helpful. My finance manager Kevin was likewise friendly and helpful. Like all car dealers they wanted me to buy an extended warranty, but they weren't pushy about it. We negotiated a satisfactory price and interest rate, and I didn't have to pay any dealer fees other than the standard doc fee. Highly recommended.