BMW dealerships near me (Lancaster, CA)

Great experience…

I acquired about a car although I live out of state. Zury willingly assisted me, even though in the end I couldn't purchase the vehicle. He was polite and very helpful. He facetimed me so I could see the vehicle live. I was told I couldn't purchase the vehicle unless I resided in CA or had a CA address. But he took to the time to find an affiliate dealership on the east coast so that I could possibly get the vehicle shipped through a partner dealership. Unfortunately, this situation did not work out to my advantage. I want to thank Zury for all his help, thank you.

My buying experience at Pacific BMW was amazing because my sales rep Sogol was amazing.

My sales guy Wael was very helpful. He provided me current pictures of the vehicle as I requested before seeing the vehicle in person. He went above and beyond and made car buying easy. And finance manager Ali made the paperwork process smooth and easy. Thank you!

Fast response and exceptional customer service

when I went in there, they were giving me the runaround. I drove out there 2 1/2 hours for them to tell me that they sold the car that I was trying to get. I left emails. They guaranteed me that the car was gonna be there I was so excited, and then they just broke my heart and told me that it was sold they were not apologetic or sympathetic. It was a horrible, horrible nightmare.

I had a completely different opinion of the BMW dealership, especially in downtown Los Angeles. The employees seemed completely clueless about their job and the entire process, except for Art. I am shocked that the BMW dealer sold me the car with completely different tires. I could not imagine a BMW dealer would do something like that.