Certified 2019 Dodge Journey for Sale Nationwide

They advertised the vehicle at $20,500. But after my test drive they told me the price was $25,000? They had a Handling fee of $995, processing fee of $1295.00, and some BS protection package for $2495.00, that I don’t need or want. Bait and Switch dealership.

Horrible experience, dealer refused to quote me a price. Wanted to focus on payment plans. Finally gave me a price and it was $8k more than the advertised price. Will never go back.

Very good at following up, especially Fran. My pushy or high pressure.

I talked to several people who said they would call back. I never heard from them. I finally spoke to someone who returned my calls but I could never get a price on a vehicle once he passed me on to his boss. I was told, “you will be pleased with the deal we give you.” I’m still waiting after a week to hear what the deal is.

Great experience, Aaron did a good job, delivery was a breeze. I love my new Jeep, I would definitely buy another vehicle from them.

I went there with my husband. I was very interested in the 2019 Jeep Grand Laredo E. This dealership tried to force me to purchase a warranty package, they wanted to add it into th he loan. Also the only way to get the listed price was to get the loan through the dealer. I already had financing taken care of. This was a huge disappointment.

Dealership greeted me and accommodated me with test drive, but I was disappointed in learning the car was advertised as a Certified car but was NOT and didn’t have the warranty ☹️. This in turn was a factor for not purchasing the car.

I went through everything sent documents and all.... after over a week of communication, then nothing. Not 1 email or phone call. Very disappointing.

Responsive and friendly

Told me it was being prepped I said I'm very interested they sold it without contacting me

Very helpful and not too overwhelming

Great dealer. Willing to negotiate

pacifica overpriced and advertisement the price advertised was wrong. a 2000 cash or trade needed to get advertised price which was not reasonable. do not recommend.

Got back very quickly

Great experience!

They add $2k+ on top of the price before you get there(Peterson Advantage). Then they gave me a $37,000 payment plan for a car that was listed as $14,887. I have a excellent credit score so that was just ridiculous.

Although I did not make it to the test drive the sales staff I spoke to on the phone was very friendly. The deal breaker for me was when I was told the cost of the vehicle would go up $1000.00 since I was bringing my own financing. Really??? We're looking to buy a vehicle from you in these turbulent times of covid and you want to get pissy because we brought our on financing to the table.????

I would give this dealer a zero star if I could. They wanted to charge me $1000 because I wanted to pay cash instead of finance with them. The car advertised for $14000 ended up being $20000 after all of there hidden fees. Buyer beware !!!!!! Don’t go to this dealer!!!!

As a dealership I would rate it a 3...too many issues getting my new car. It took almost 2 weeks and the sales manager wasn’t real nice or helpful! But my salesperson Jenny was excellent! I would rate her a 5! She went above and beyond for me the whole time I was waiting for my car!!!

Over the phone they were really nice, once I got there they didn't want to try & help me out & tried to get me too lease something entirely different.

The dealer was quick to contact me and the car was clean and ready for a test drive. The dealer was accommodating, friendly, and knowledgeable about the vehicle and its history. I would recommend the dealer to my friends.

Easy to speak to and handled my request Called me to tell me the vehicle I was interested had been sold. This impressed me because to many auto dealers bait and switch especially since I would have had to drive 30 miles So thank you for that

Was contacted right away. They fixed what was needed to be fixed. Car runs great.

The dealership wouldn't offer test drive-in less I put a deposit on vehicle

Great experience. Rob answered all my questions and explained the options patiently.

Responded quickly and followed up

Very prompt in responding to my inquiry unfortunately I was unable to make a purchase through no fault of theirs.

They were very prompt in contacting me.

Good job

They said they had 2 Ridgeline trucks. When I got there they couldn't find wither one. Then they had me walk all over the lot supposedly to find the truck I came to see while trying to put me in another vehicle.

Only downfall I had was the windshield of the car was dirty made it difficult to see while test driving the car.

Very happy with Wilde— unfortunately the car we were interested sold before we could get out to see it, but they were very responsive, accommodating, and friendly! Tyrell was great and showed us other available options! Would recommend all to visit if you’re car shopping!

This company did respond.

Prompt response.

Nice car for the money, but decided it was too small for my needs. Friendly and helpful.

Great

Excellent staff and service. Everything they said they would do was done and more. Best experience we have ever had in purchasing a vehicle.

great

Very good buying experience, pleasant dealer atmosphere and knowledgeable salesperson. Worked with me and satisfied with all of my requests.

Wonderful dealer

We called and confirmed availability and the Out the door price prior to driving 2 hrs to buy the van. When we arrived they added 2k to the price over what they initially stated and wasted our time. We showed up with cash in hand and walked out within 10 min. Don’t waste your time. These are the worst kind of bait and switch sleazy sales people.

Main person always pushing to charge extra for features that is standard in this tupe of cars. Even charging for alarm system just to list one. Did not like how exaggerated the itemize price was. Otherwise agents were helpful specially Nahome.

I was unable to go but they called and we spoke. Their hours of business and the distance we would have had to drive just didn’t work out.

Andy was great as was the rest of the team

A very pleasant experience. Salesman was up front and knowledgeable.