New Toyota Venza for Sale in Chicago, IL

The salesmen were quick to respond and answered all of my questions. The finance manager was impatient. I felt like we were a bother and not a customer. We love the car, but not thrilled with the dealership.

A dealer rep did contact me promptly and answered my questions

Dealer contacted me with information and was ready to help me close.

Experience has been Excellent. Quick replies and informative.

Dealer contacted via email and no unnecessary calls or texts.

Does not respond to questions. No knowledge of vehicle selling. Asked specific details about condition of vehicle and employee could not or would not supply answers. Will not respond to emails.

Savannah was excellent, and very responsive - they had great pricing, but their car was missing one option we wanted. Had we not wanted the additional option, we definitely would have purchased from them!

Dealer was great with providing info. on vehicle of interest.

Omar and the entire dealership was great to work with. They had my vehicle waiting up front when I arrived, clean as a whistle and ready to go. Everything went smoothly and I was in and out in about an hour. Me and my wife had our grandson along for the trip and everyone at the dealership was even very accomodating to him. Loved this place and would absolutely recommend visiting and purchashing from.

They tried. I give James credit for trying to sell me this Toyota Tacoma I asked to test drive. We went for a test drive- he was in the back seat and jumped up and reached over to the steering wheel to hit a bunch of buttons to try to show me the stereo and stuff.- while driving in an area I'm not familiar with at 45 MPH. The tires were shot on the truck they were more worn down than the tires I just replaced on my back up car. They tried - just not for me.

My salesperson, Enrique Valdivia, made the buying process very smooth. He did a good job addressing all questions and concerns. I would recommend him and this dealership.

Dealer has been very available for information and has been quick to get back to me.

Dealer was helpful but unwilling to negotiate. Next day they dropped the price by $ 500 and vehicle was sold before I was able to come back

The dealership was responsive in getting back to me after my inquiry. Scheduled a test drive and from Alfredo the sales manager to our sales associate Mobi Zia were all fantastic. Sean from the finance signing portion was the nicest and friendly associate in the dealership. Overall the experience with our purchase was a pleasant one and made the right decision to buy from AutoNation Toyota in Libertyville.

Had a good experience

They are low pressure and informative. I drove 3 different cars and no one sighed in impatience with me. A car is a big decision and I appreciated that they treated me with respect. They also offered me what my trade in was worth instead of low balling me like other dealers have tried over the course of my life. See Pam S for excellent service and a fun experience! See Al for no nonsense sales experience with a smile.

Good store

answered my questions

Nice folks

Very good

Friendly and responsive. Car just wasn't for me.

Response was quick

Good communication

Goood

Good

Pretty good place! Great salesman Michael H!

Responded promptly

Listed the car but wasn't really ready to sell it. Then didn't respond in a timely manner. It sold right away and asked if I wanted to look at something else. Really ?? Only one chance here. Never again!

Tried to be as helpful as possible. In formed me that parking sensors, lane assist, and blind spot monitor were standard on all Prius cars as of 2018, when I said I wanted these features on the car.

All good - Lisa Pugh was great and responded to our requests - their car was similar to the one we purchased at another dealer, but not quite as good on pricing. They were our second choice.

They test drive was short and I could not go on the highway

I have really good experience with them

Fast response

Quick response!

Dealer contacted me immediately. Disconnect between internet pricing department and sales department who had no idea what internet price was on the vehicle I purchased. Car was supposedly serviced in the dealership but they didn't have the lock for the wheels to the car (which I've had to hunt down separately after the fact) nor the jack. The car needed a new oil pan because someone stripped out the oil plug.

Excellent

Dealer contacted me and has continued contact. All communications have been helpful. All representatives have been knowledgeable and courteous. It has been a pleasure dealing at the distance we have.

They’re explaining very much

Casper , good sales person. The problem was the car . There's a recall, i have to wait till it will be fixed.

Got a quick response unfortunately the car I was looking at was just recently sold.

Communication was a bit slow at first, but I ended up with an appointment to test drive a used Rav4. I was able to do the test drive alone with a copy of my license, credit card and proof of insurance. I was expecting and dreading a high-pressure sales pitch, but they were very laid- back and made me feel very comfortable with the experience.

Vehicle sold before we could get to it

Excellent dealership

Very friendly people

No real interaction. They responded to my request in a timely manner.