New Toyota Prius Prime for Sale in Washington, DC

The dealer did keep in contact about another vehicle I was more interested in. Price negotiations were limited.

Horrible! The staff was rude and dishonest. A complete waste of my entire day. I received two phony emails from staff, I found the gm's email on here. After I sent the email gm never never called or followed up The blind leading the blind

Sales staff was not very responsive at all. I’m an out of state buyer that wanted to pay full asking price on the car but they wouldn’t take a deposit on it. They told me if I wanted to buy the car I would have to drive 8 hours or fly out and hope the car was still available when I got there. Horrible dealership, rude management.

No interest in making best deal on line. Endless "form" emails and finally an insulting one, alleging I was possibly typing late at night and not serious because I didn't come in without partial negotiating and ability to know they were serious about my business. They are using you as a lead service. JERRY'S should know a sharp, educated customer wanting to make the best deal tomorrow without the BS your enemy.

Jon Reiner, salesman was wonderful. I bought the car

John was very helpful. Willing to go the extra mile to make the deal work.

The dealer was prompt responding to my questions. No pressure from the salesman or finance staff.

Just way to slow and failed to answer questions quickly enough for me to see the vehicle.

I was contacted but never had a follow up to answer the questions I asked.

Best dealership, awesome employees

Nice car . Bought it .

As soon as i told the sales rep the car he replied no he actually cut me off with a scary voice “SOOOOLD” without greetings and without asking any other words .... i saw no reason to continue talking

Very positive experience with Jerry’s.

Good service

Very persistent

They were pleasant and professional.

They were responsive and knowledgeable

Overall the communication was very fast, and they got back to me right away. Unfortunately the car was sold and somewhere in the grapevine they forgot to tell me before I drove up there.

Extremely helpful, very responsive.

I did not get to buy the car that they had they sold it the day before I was due to look at it but they did call me and let me know that he’s been sold and didn’t waste my time driving there

Said they could not go any lower, even though car had been on lot 61 days, KBB said this car had an actual cash value of $14999, and I offered $16500.

Overall very good experience , they negotiated with me and I was satisfied with the outcome

Very friendly and fair

They were very prompt and polite.

Very helpful, very polite. I didn't buy from them but they were very honest and didn't try to push me into a vehicle I didn't want. Overall I'll be looking forward to purchasing from them in the future

Good company

Respond immediately

The salesman Lan Phan was friendly, helpful, and exceptional. He explained everything to me, and assisted to get my new car. I recommend Mr. Lan Phan to anyone who seeks to purchase a vehicle from Darcars.

Good customer service, I had a really good experience buying here, also they offer a lot of diferentes Options.

Patient, professional and knowledgeable staff. Great communication and follow up.

They were all good. But, I was not happy with the price. They responded right away

David followed up with me and adjusted nicely when my needs changed. He found just the right vehicle and was very helpful. The whole process was seamless thanks to David Mejia and I'll definitely buy from them again.

I purchased a 2018 Rav4 from this dealership. I travelled over 2 hours because they had the best deal I found. Odwar and Pj were very helpful, answered all my questions and contacted me before the dealership opened and got me all the info before I drove out. The car was waiting for me to test drive and the paperwork was already started. I had a great experience and would travel back to them in the future

Helpful

Great customer service. Addressed questions, provided details. No pressure.

Great customer service! Smooth process, easy, and useful info

Got back to me promptly, data was clearly presented, questions answered, and it was the best offer on the car I wanted.

Was very helpful in answering my concerns and questions.

Good

poor staff told salesman and finance person did not want to process anything through banking because of lack of interest in car after driving and they proceeded to send through 4 finance institutions and I never authorized any

Very helpful

Kate reached out right away. I was looking at the car I bought and their car. We made an appt for my day off but I bought the Richmond car

Great people help me out fast and ask to speak to sales guy Kevin he help me fast and he everything he could to help even on his day off came in do final paper work

Dealer maintained contact and was very helpful in answering my questions prior to my arrival. Alpha Diggs was my salesman and was awesome to work with. Felt like everyone was genuinely concerned about my wants and needs.

Great transcontinental communication for a potential fly in- Driver out car purchase.