New Toyota Highlander Hybrid for Sale Nationwide

So far this dealership has been very helpful.

Didn’t buy the truck but the person helping was very cordial and helpful.

This was during Covid Shutdown. Very difficult for interaction but our sales rep was very willing to work with us

Fast and efficient

The people were friendly and helpful. Pete ossaboon handled things with an assist from Ramsee Miller.

Our experience throughout the entire process was great. Our sales associate, Trey Miller, was knowledgeable and professional. He had extensive knowledge regarding the features of the car and made certain to show us the details on our car. Robert in the finance department was professional and pleasant and made the process quick and painless. Highly recommended Bill Penney.

Good service nice staff

They were wonderful! I purchased the vehicle.

Excellent

The car had $3000 dealer installed options (alarm, side molding, paint protection) not shown in the advertised price. So it was a classic bait and switch approach. While they noted it was negotiable, the approach was to present many negotiating issues Before getting to the basic car price.

Responded quickly via email.

I was not pleased with the way I was treated at this dealership by the salesrep. I drove 52 miles to come and see the car but the car had some mechanical issues. It was not as I expected because the ad for this vehicle did not disclose the issues and repairs needed. When I told the sales rep I was no longer interested in this vehicle anymore his attitude changed and was very indifferent. I do Not recommended this dealership.

excellent, very nice people. they know how to do business

Internet Shoppers Beware. I was told that I would have to come to the dealership in order to purchase a vehicle. Worst experience and rudest sales team I have ever dealt with.

Advertised a photo that was a Limited model, 4x4. Just before I was ready to go there I noticed the description said RWD. When I questioned the salesaman, he said "oh yeah, that was a big mess up". This was after speaking with him several times about the truck. I'm a bit skeptical if it was really a mistake I looked a couple days later, and same photo still there. Bait and switch?

They are good about responding and answering your questions in a timely maner

They did not want to give info over the phone or email. Did not want to drive the hour to gat there. Not very helpful.

Took over half hour to put tag on it for me to drive. Salesman stated “ you have nothing to worry about it’s a certified Toyota. Took it to my mechanic and had a few things that needed repair including a rf cv axle The salesman said that must not be accurate. Almost $800 in dealer fees, I’ll pass.

Responded promptly

They were quick to respond to my request for information

Everyone was nice. Just couldn't get the finance done

Responds quickly!

Kind and professional.

I looked at truck they had was in the process of buying it gave them my card for money down to hold the truck until a later date. They called me 6 hours later to tell me that the manager sold the truck to someone in another state and they were sorry...theres no communication in this facility at all even with the manager.. frustrating.

Price listed is after every possible discount, which not everyone qualifies for. But the customer service was excellent! Walked away with a good feeling.

I asked for a picture of the car. The salesperson only showed me the picture of the steering wheel. The attached photo is a Camry TRD and not a Camry XSE V6.

Resolved all issues in a timely manner and made things right.

Bought my car love it!

Salesmen circle like sharks and then backstab each other. The second time we went, we told a guy the name of someone who had helped us a few days before and he ignored us and started showing us cars. I wouldn’t trust them to be honest.

Car was already sold they said it was available. They had me come up there anyway and tried so sale me something else.

The dealer did contact me but I was disappointed to find out on multiple occasions they listed cars on site that they did not have in their possession. I was always told that they were in transit but never got a call to hear that they had arrived.

Rodney Guerrero was Excellent and handled everything Smoothly.

Great experience. Enjoyed working with Gary, who is knowledgeable, personable and upfront. Management team was also very good.

BE AWARE!! Those guys are dishonest and will mislead you. Here what just happened to me: They will offer a car with a price below the market you will get the offer and on the day you're going to go there to get your car they will e-mail you informing the car was sent to an auction and cannot be bought anymore but.....they have others (obviously much more expensive) that you could buy. If they do this type of scheme, can you imagine the risks to buy a car with them??

Joseph Wooten was really amazing and helpful, straight to the point. People at finance were amazing as well. I had a very amazing experience. if I know of anybody who wants to buy a car, I would refer to them. the best experience I've had with a dealer.

Dealer was helpful

Dealer responded quickly. Sent pictures that I requested, just wasn’t what I was looking for

Just missed buying everything was great

Chris, gave me the information I asked and sent some helpful photos. Not pushy, which I appreciate. He also informed me that the vehicle had sold the following day to save me a long trip.

Sold vehicle when they said they would hold after we agreed on a price

Very good, multiple come backs.

I left that car the very next day I knew what I wanted already the sales rep Rianna Aragon was friendly, excellent customer service & very knowledgeable. We got a excellent deal Jeremy Montoya finished the process in a timely manner once agian excellent customer service .

I got the car I wanted. Thank you for your help.

Absolutely outstanding. In and out of the dealership in 1.5hrs. Louis and Alex were great. This was the exact vehicle I was looking for.

Prompt