New Mazda CX-5 for Sale Nationwide

very fast and friendly.

Contacted me right away but didn’t buy from them.

BeLied and unprofessional ......hung up on me and wouldn't ever take a call after that.

They followed up with me on 2 separate occasions

Very helpful & knowledgeable sales consultant. Thanks Gabby.

Very friendly sales person. Knowledgeable. Listen to what I wanted, my limitations, and expectations. Not pushy but real interested in my buying intentions. They wanted to make a deal but I had to think things over first. Would recommend both the dealer and sales person

Very responsive.

The person who scheduled my appointment was not there. Mr. George was very nice and helpful.

Provided the information I requested.

They contacted me and were friendly and helpful and were willing to help me get into a vehicle. I rate this dealership a 5 Star experience. They were great.

Good

I got a form-letter response with the same price that was in the ad.

Very detailed timely courteous response

Responded but car was gone the same day and I was not told by the dealership sales guy until twin days later

Great dealership, made the car buying process very easy.

initially using messaging to contact me and 2-way communication. When it came time to negotiate prices they switched to E-mail and it went to Junk Mail. I did not find this out for a few days as my attempts to contact the initial salesman went unanswered and the voicemail message I left on his phone got no response. I instead bought from another dealer.

Good experience

We had some complications with our deal and management really stepped up and helped us out in a first class manner!

We purchased a beautiful car at a great price from Jeff Wooten-Hiley Mazda West! Give him a call...

Made an appt to test drive and buy a car I was inquiring about and they sold it as I pulled into the parking lot. When I asked why they didn’t call me to tell me not to come all he could say was “well I didn’t know he was going to buy it.” ?????

Troy will run your credit and not get back to you. Even when you’re pre-approved. Everyone else I spoke to was nice, but I got a horrible sales person. Now to dispute some inquiries.

My experience at Hiley Hyundai was amazing. They contacted me right away, my deal was done before I even got there, the manager Chad, the salesman Michael, the finance team Matt and Matthew were so polite, so helpful, understood what I needed and overall treated me like family from walking into the door to driving off. Amazing service.

Jessie, the salesperson that contacted me, was delightful in our dealings. I ultimately decided on a similar vehicle that had more features that I wanted, but the folks at this dealership were fantastic.

Wonderful experience. Robert H. was great to work with.

Contact from several associates at this dealership. I'd most likely purchase from this dealership if I were located nearer them.

Staff was nice. The car was dirty and needed repairs and all we got were unanswered questions on when car would be ready. Decide to purchase somewhere else.

They were very kind, patient and attentive. The correspondence through email and over the phone deserves 10 stars!

Initially responded quickly, but dropped the ball because I could not make it to the dealership before the end of the month was out, which is lucky for me. I found a Mercedes Benz instead!! Then received several calls after Oct 31st. And the car had not sold. A day late $15,000 short. Smh....

Good prices and timely responses

Great Service and Brandone was excellent at following up. We never got to see the car we were discussing because of a mix-up with another manager but nevertheless great Exp.

We had some complications with our deal and management really stepped up and helped us out in a first class manner!

Good prices and timely responses

Bought a different car at the dealership, good experience

Great communication. Just not the right vehicle for me

Bought the car but not following through with paperwork etc. Ben was good kept me informed about various things .love the car.

He really tried to help me, so thank you.

Trying to buy remote and they were argumentative and non responsive all the way up to the gm. Bad customer service. Sent emails on a certain vehicle but salesman refused to price it. Then sent an email to the GM and got no response. Glad they didn’t respond got a great deal locally. Would. It recommend.

Friendly and helpful

i worked with John Garza. He was knowledgeable and pleasant to deal with.

Worked great, even miles away.

One Car had recently been taken in on trade and was not in show condition. The second car had a horrible wobble in right rear wheel. Waste of time.

Awful! The sales manager was very rude. The car Salesman, nice, brought him to conclude the negotiation, but he was rather dismissive. His greetings was, "thank you for coming, bye" and walked away. His attitude was condescending and demeaning. Awful!

Good experience but because the age of the car I can’t get financing.

Great buying experience!!

Quick to respond and very friendly but not willing to negotiate (at least not on the phone).