Response from MINI of Louisville:
Sorry to hear that you felt insulted by the offer. That was certainly not our intent and I assure you it wasn't anything personal. There are a lot of factors that go into an offer to buy a trade in. Everything from prices on similar cars going through the auction block all the way to whether or not we believe the car will sell well at our dealership in our market. As a business, it's in our best interest to make the deal work for us too and sometimes that doesn't work out the way we would like. We do appreciate you considering us.