New Honda Pilot for Sale Nationwide

Randall, the salesperson, was super responsive and a pleasure to work with... Great customer service and I would buy from Heritage Honda again.

The dealer was excellent, very helpful and reasonable to negotiate with. There wasn't any says pressure nor trying to up sale on packages that you may or may not need. I would highly recommend them. Stephanie was my sales person and she was excellent, I would definitely buy another car with Stephanie and the dealership. Tim

Very good!

Bob was very helpful, however we did not purchase a vehicle.

Professional and followed up with me.

They were great and they answered all my questions

Outstanding follow up on an email as well as calls to assist me with a new used vehicle!! Derek, sales, is excellent!! Well done Derek!!

I walked in just to find out about prince for 2019 cars and walk out with a brand new car with a good deal

Excellent

My experience with this dealership was simply horrible. I made an appointment to see the vehicle. And they sold it before I arrived. I spoke to the manager who stated my call wasn’t good enough to iniate business— very poor customer service and ethics.

Good experience

Quick and professional follow up. Very courteous.

I bought myself a new car with ease! It was quick and I loved it

Asking price is 8,462! Dealer told me they are firm at 12,000 and that a guy from Fontana just offered them 10,000 and they turned him down? Can you say bait and switch???

Made us come all the way out there and the car we were coming to see was not there anymore after confirming 30-45 minutes before coming in just to be told that the car was sold the day prior.

Made appointment to view and test drive. Car not at dealer. Have not received car yet. Promised to call me when they have on site. We'll see..

Responded and kept me updated

Excellent experience Ernesto Flores was the salesman that helped me out. Cant say more about the experience and the salesman but great job in helping me get into the ram rebel.

Was contacted by customer service rep and she told me the vehicle had been sold and offered other vehicle. 30 minutes later I was contacted by a sales person and they told me the vehicle was still there and wanted me to come in as soon as possible. We had already started talking with another dealership within the 30 minutes

Seems like the car they post here are just clickbait. Once you’re interested in a car, they’ll try very hard to get you to come by. Once you set an appointment, all of a sudden the car is “sold.” A lot of dealers do this. The old bait and switch routine. Very misleading & dishonest. But, they’re car salesmen. Why expect otherwise? Avoid this place.

Great response and fair offer

As a recent college graduate my first buying experience was the best because of Chris McDaniel. He was the most genuine, nice, and humble sales rep at Carey Paul Honda. Although the process was a bit lengthy, he made the transition smooth, comfortable, and exciting. If you are looking for a car go see Chris, thanks Chris!

They were very good at communication. The interior color ended up not being what I was looking for.

Very helpful and professional staff even though I ended up not purchasing the vehicle.

Had a very good experience shopping for a used car, there was no pressure and was very relaxing. Melody, my saleswoman was very kind and pleasant to work with, I would recommend anyone shopping for a vehicle to give this dealership a try.

Excellent 9 because he is following very good.

Quick reply and helpful sales team!

Very easy to correspond with and pleasant

My salesperson was very nice and helpful.

They emailed me however I never emailed back as I was no longer interested.

The dealership contacted me immediately

Very competent, willing to deal, better service than my local dealership.

The dealer responded and going to look at vehivled

Donnie was super nice and patient and professional

Excellent experience and price at Braman Honda.

Bought car, special email price was 22,500$. At dealership price changed drastically to 28k. Needed to change my car so they had me cornered. I had bought my previous car there also & was expecting a deal but car dealers are shall I say not transparent people.

Very friendly, well versed in the product I was interested in

Very nice team, highly recommend.

Car shopping is one of my least favorite things to do but working with Zach and Racine Honda was a breeze. They got the car ready stat so I wouldn't need to make an extra trip. Pleasant working with them!

Was on hold and bounced back and forth for an hour before I could get info on van. Bought elsewhere. Paid more.

Got transferred 4 times to “out of state department” and then Rafael -who has been mentioned in another review said there is no such department. They need buyer to be there physically to buy the car. Don’t ship. Don’t take deposit. Don’t hold the car. Very very odd rules specially in the Covid era. Rafael will not do virtual tour. Anyways, couldn’t buy what I want to..their loss..

Excellent

The contact was cordial and informative. A nice aspect is their follow-up, which is pleasant, informative, and understanding, tailored to your requirements and search.

They had the lowest price in the country on my 2020 Honda Ridgeline RTL-e. i was going to go to Virginia from Ohio to test drive and buy the vehicle, but they told me they only sell vehicles to residents of 5 states, Ohio was not one of them. A couple days later i called again because i had never heard of such a policy. They told me again that they could not sell to residents of Ohio. They were friendly, but i was not impressed by their policy.

They were very responsive and I was impressed with their customer service skills. I would most definitely have purchased a car from them except that my local dealer offered a much better deal on warranty. Duncan provided a 200,000 mile warranty on the drivetrain, but my local dealer provided a bumper to bumper 10 year 150,000 mile warranty, plus a warranty to protect both the interior and exterior of the car from scrapes, dings, road damage, etc.