New Honda HR-V for Sale Nationwide

I was contacted quickly. Didn’t end up buying a car from this dealer but will keep an eye on their inventory.

Overall a good experience.

Very nice and helpful! Replied back to me lightning fast! I live in Gadsden, AL which is about an hour and 20 minutes from the dealership my sales person Rebbeca Overby really went the distance for me and done most of the buying process over the phone! Great people! I would reccomend them to anyone!

Very professional and worked very hard to earn our trust and get us to payment we was looking for.

Randall, the salesperson, was super responsive and a pleasure to work with... Great customer service and I would buy from Heritage Honda again.

The dealer was excellent, very helpful and reasonable to negotiate with. There wasn't any says pressure nor trying to up sale on packages that you may or may not need. I would highly recommend them. Stephanie was my sales person and she was excellent, I would definitely buy another car with Stephanie and the dealership. Tim

Very polite and helpful staff. Eric was my salesman and did everything that he could to help me.

Initially things with this dealer seemed to go ok until they revealed their dealer fees. The dealer fees were extensive and took the price of the car out of range. Understand the “low” price that may lure you will not be what you pay. Bring deep pockets if you come that is if they will even get near a price you can agree upon. Buyer beware.

Helpful

Great

The salesman was able to convince us that Honda will give better experience than Toyota but when it came to price they were bad. He thought that we didn't know how to do math and added fees that I never heard before on top. After showing him the correct math, he started insulting us for asking about those fees. We walked away and got a better car and a better deal somewhere else. My tip: inquire about all the fees that you see on the offer.

Bob was very helpful, however we did not purchase a vehicle.

Very good!

good

Fast response very nice sales person

Respond inmidiatly,gave me all the information i needed

Everyone at Heritage was accommodating! My salesperson, Frosty, was extremely knowledgeable about the cars in the lot I viewed the Chevrolet Trax, but ultimately decided on a Kona! All the time needed to ensure I received respect, and I am happy with my purchase!

Quick responses.

I called to see if it was still Available and was told yes. Then I submitted my credit application. Followed up the next day and eas told the car was sold already. Not very informative seles rep.

Quick and accurate.

Though the vehicle we were interested in purchasing had been sold two weeks earlier, Heritage Honda made an offer on a 2020 Honda CRV EX-L that we could not refuse. Understanding mistakes happen they compensated us with a very fair offer and were professional throughout the whole ordeal. We may be making another purchase from them before the year is out!

Great

Thank you for helping me find the right deal.

Carlos Aguilar responded promptly to my questioning, however I'm not closing any deal at this moment. For sure I will return to him when I'm ready

Crappy photos that don’t really show the color of the car & then pestered me with phone calls after I told them I’d let them know if we decided to come look at their car.

This car had 3 or 4 demages. There was a tax and fee of about $4000 on the car price. I made an appointment but, the battery was dead, and there was no gasoline. The sales rep met after 15 minutes and connected to the sales manager without a greeting. I wasted 2hrs and 30min.

Neat and affordable

Bait n switch on a 2018 civic. List price on car gurus 14,800? Price I was quoted was 16, 500

Best dealership and the most aggressive pricing. And my sales person Jasmin was ready to work with me. Called me back and followed up.

Great response and offer.

Excelent

Dealer reponded to my e-mail inquiry timely and sent follow-up e-mails to find out if I was still interested and what information they could provide to be helpful. I did not visit this dealership.

bot sent an automated reply and that's it, no followups

Very helpful.

We were unable to work out a final deal, but they were helpful and offered one of best prices

They were extremely pleasant to talk to and ever so helpful.

I was just looking at the car but the experience was amazing and fast!

DCH Gardena Honda uses unethical practices to get you on their lot. If you think the price is to good to be true then you are correct. They will try to force you buy a myriad of upgrades by telling you they come with the car. Please know that they are being dishonest.I drove 45 miles just to have DCH Gardena Honda try to hustle my wife and I.

Not a good experience. We agreed on a sales price, dealer ran my credit, came back to me with a contract to sign and told me they were adding on an additional $2,000 in aftermarket equipment. It was a true bait and switch sales tactic. I called the sales mgr the next day. He said he would check into the complaint and call me back. I still have not heard back from anyone at the dealership. Buyer Beware!!!!

Alex was wonderful give me a good deal walk out happy

They’re quick to respond, sent me 3-4 emails, but because the dealer is 80 miles away, didn’t have a chance to stop by.

Responded and very helpful

Thank you for prompt reply

I came to the dealer ship and no one greeted me or acknowledged me. I sat there for 30 mins and no one said a word to me. I made eye contact with every person that worked there and no one said a word to me. I eventually left.

Fernando was very helpful and great to work with .I would say Cristina the internet manager was also helpful the only down fall is she did say she would call me back and check on the car to see if it was still on the lot but overall I was very pleased.