World Kia Joliet

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2525 W Jefferson St
Joliet, IL 60435

Sales: (877) 247-1051

Service: (888) 853-1253

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2018
SCAM This place posts fake vehicles and will waste your time money and gas. We drive 70 miles for a truck that never existed. They made it up. Fake pictures and all, the pictures they sent us didn't even have the leather seats like the listing described as further investigated. They are a scam. Do not go here. Everyone there is in on it. We spoke to Rachel and the manager Tony on the phone as well as when getting there with Patrick who told us "oops it sold" when Tony said they qoiuls save us the truck for when we came in for a test drive. Then Tony on the phone says "oops the truck was right under my nose". This place is a joke. SCAM
1 people found this review helpful.
Jun 4, 2018
Contacted dealer Friday June 1st 2018 about a vehicle talked to Tiffany. She staid she would check on vehicle and call me back, which she did and told me vehicle RI was interested in was available. I set up an appointment with her for Saturday morning June 2nd at 9:30 am, I arrived at dealer (an hour drive for me) and was approached by a salesman Patrick I informed him I was there to see Tiffany, he stated he could take care of me Tiffany handled internet contacts and any of the sales people could help me. I told him the Vehicle I wanted to see and he stated that it was a good vehicle he would have it brought up so I could drive it. After 20 minutes or so he came back and told me the vehicle had safety issues and it was not available cause they disposed of it. I asked to speak to Tiffany and he disappeared to go look for her, In the meantime I called and asked to speak to her and was told she was busy and would call me back. Today is June 4th and no call still. The vehicle is still listed on Car Gurus to top it off. I will make sure everyone I know finds out this dealership is shady and will do nothing but waste your time. I purchased a similar vehicle since my visit there from a reputable car dealership.
3 people found this review helpful.
Response from current dealership:
We sincerely apologize for the inconvenience you had to go through. We have changed providers on our inventory feeds and have seen some issues like this while the inventory repopulates. We have no intention of causing guests like you any issues that your comments alluded to. We strive to be just the opposite of who you depicted. We hope that you understand this was an issue completely out of our control and would appreciate your understanding in the matter and accept our apology.
May 20, 2018
K2ibgdrcf
Good experience, very nice truck but couldn't come to an agreed price. Would go back
0 people found this review helpful.
Mar 22, 2018
Got a message from the parking lot. To schedule a test ride. Walked it they did NOT have it.
4 people found this review helpful.
Oct 25, 2017
Quick response
0 people found this review helpful.
Oct 10, 2017
Lmdamico
They list the car as $23,000. Actual price is $27,000...they list car with every incentive available...financing thru Kia, recent Student grad, military, uber driver, ...then Kia denies the financing because you drive for Uber...wth?
6 people found this review helpful.
Oct 10, 2017
Representatives were always very informative and respectful during communications
0 people found this review helpful.
Jul 12, 2017
Dealer responded to my email about 3days later then vehicle was already sold
5 people found this review helpful.
Jun 3, 2017
GuruQXQ7
They were very helpful i would recommend this dealership to everyone. Parris was my salesperson ask for him
0 people found this review helpful.
May 3, 2017
G l Brown
very responsive, car sold before I could get there
Oct 28, 2016
Great experience orked with me.
0 people found this review helpful.
Jul 30, 2016
They were quick to answer about my interest in the vechicle
0 people found this review helpful.
Response from current dealership:
Hey Dan, we just wanted to send you a message and say that we hope you're enjoying your vehicle this summer. Please let us know if we can do anything more for you. Thanks again.
Read 8 old reviews
Jun 18, 2016
Responded quickly.....
0 people found this review helpful.
Feb 13, 2016
absolutely worst custo, mer experience ever. do not waste your time going.
5 people found this review helpful.
Response from current dealership:
Hi Bruce, our manager would like to speak with you about your experience so we can understand why you felt you had not received the customer service you should have gotten. You can reach out to Camille or Yedi here at our store who would be happy to speak with you.
Feb 12, 2016
Very pleasant.
0 people found this review helpful.
Response from current dealership:
Hey Jerry, thank you very much and we appreciate your positive review! Glad you had a pleasant experience. Thanks again!
Dec 1, 2015
Good experience great sales guy easy deal. Good experience great sales guy easy deal I would use them again
1 people found this review helpful.
Response from current dealership:
Hi Nelson, we hope you've enjoyed your vehicle since your visit with World Kia Joliet! Please let us know if there is anything we can do for you. We're always happy to help!
Oct 16, 2015
If you can avoid this dealer. Salesman told me we got XM with the car for 3 months and they shut it off right before we left. Also told me he was going to detail it. I had to leave for work before we could finalize the deal. When i came back he said he wouldn't do that anymore. No owners manual. The ad said the car had 4,811 miles on it when we got there it had 5,800 and they said that didn't affect the price. The sales manager acted like I was a nuisance to him. One of there workers was obviously driving it because they left there cd in the car. They were eating it in because we found crumbs in all of the little storage area's. Overall a bad experience do not go to this dealer. Only reason I didn't walk out was because of the price of the car. I would of paid more for a better experience.
5 people found this review helpful.
Sep 24, 2015
I wrote to only email or text me..... NO CALLS! They kept calling and voice mail several times a day..... I'm buying somewhere else.
6 people found this review helpful.
Apr 9, 2014
Helpful and answered all my questions
0 people found this review helpful.
Sep 19, 2013
Dealer was very busy. Tent Sale event. Needed more staff that were trained.
0 people found this review helpful.

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