Toyota of Kingsport

Is this your dealership? Sign up for a dealer account

New Owner Events, Toyota Certified Collision Center, Rent A Car, Presidents
Award, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

2525 E Stone Dr
Kingsport, TN 37660

https://www.toyotaofkingsport.com

Sales: (423) 246-6611

Service: (423) 246-6611

Today 9:00am - 7:00pm

(Closed Now)

Show business hours

Inventory
Sales Reviews (26)

Add Your Review

All reviewers have been verified to have contacted this dealer – Learn More

Donna

Apr 24, 2017

I had called to see if they still had the vehicle I had found online and the seller told me he would check and call me back. I never received a call back from him so the next day I was desperate and on my way to another car lot, Toyota of Kingsport was on my way so I stopped in and someone else met with me. I showed him the online picture and he went straight and got it. The seller I had spoke the day before then came out and went through the whole process of driving the vehicle. Long story short I ended up buying the vehicle but I feel that I could have saved a lot of time and miles if he would have been on top of his game and treated me searching for a used vehicle like someone that was buying a new vehicle from that lot.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

I really appreciate you taking the time to let me know about the communication issue. We are grateful that you chose to do business with Toyota of Kingsport. Please feel free to contact me, Amy Kennedy, at 423-246-6611 if you would like to discuss the situation further.

Hope

Apr 9, 2017

Marvin, Was wonderful to work with.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

:) Thank you for sharing your opinion. We think Marvin is pretty great too!

Gregory

Apr 7, 2017

My sales person picked me up at the airport. Paperwork was prepared prior to my arrival. This was truly a wonderful experience . Definitely would recommend to any prospective buyer.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Wonderful! Thank you so much for allowing Toyota of Kingsport to earn your business!

Chad

Mar 19, 2017

Dealer contacted me next day was very nice and wanted to know if I wanted test drive but, declined decided on another vehicle, but very helpful.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thanks for sharing Chad. We welcome you to our Service Department anytime and we hope you will allow us the opportunity to earn your business next time you are ready to purchase :)

annette

Feb 28, 2017

We went two hours up the mountain to buy this truck. Money in hand. Unfortunately, the truck ended up being a V4. Dustin was great to work with. I would recommend Kingsport to anyone. These people are there to make you happy. He answered all my questions.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thank you for going the extra mile to come to Toyota of Kingsport. We appreciate you very much!

Ricky

Feb 23, 2017

Dealership was satisfactory. I would deal with them in the future.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thanks Ricky! We will look forward to seeing you again.

Joy

Feb 2, 2017

Dealer made contact & wasn't very friendly at all, actually was rude when the "out the door" price was offered.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

I apologize on behalf of Toyota of Kingsport. We strive to provide excellent service all the time to every customer.

Chris

Jan 30, 2017

This dealer has been terrific. I'm just no longer looking.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

We appreciate you Chris and we will look forward to seeing you when you are back in the market

Melinda

Jan 23, 2017

Great group of people!

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thanks a lot Melinda :)

Dec 21, 2016

Prompt response.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thank you Ed!

greg

Dec 20, 2016

the dealer contacted me, i made an appointment to test drive the car. i got there thirty minutes early to find out they had sold the car an hour before my arrival, i had told them i had a two hour drive to get there previously. to top it all off they keep emailing me they have the car. i don't think so.i talked to the new owner on there lot, the car had a temporary tag already affixed. thanks for nothing and a four hour round trip.

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

I apologize for your inconvenience. I am looking into the matter at this time.

William

Dec 19, 2016

Car leaking oil and antifreeze overheated on test drive dealer made no apologies or better offer after driving an hour to look at what was supposed to be a good car

5 of 6 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

I truly regret hearing of your experience. Thank you for sharing.

Kelsie

Sep 9, 2016

Prompt and professional service. They delivered on all they promised.

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Great! Thank you Kelsie

Donnie

Jul 19, 2016

Very good and pleasant.Have not been able to go back because of Doctor appointments and other things

Is this review helpful? Yes | No

Response from Toyota of Kingsport:

Thanks Donnie! Look forward to seeing you soon. Take care!

Rudy

Jun 9, 2016

Responded within 24hrs

0 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Tim

Jun 3, 2016

Had conversation about vehicle at 4 p.m.with salesman. He told me to come and look at tomorrow morning. On my way the next morning, he calls and tells me the vehicle is sold. ....why waste my time!!!

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thank you for sharing your experience. We regret to hear that you felt your time was wasted.

Ken

Apr 16, 2016

Everyone I dealt with at the dealership was great made my car buying experience wonderful I would highly recommend this dealership

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thank you so much!

Brian

Mar 6, 2016

Marvin is 1 of the best sales people you will ever meet!! Goes above and beyond to make sure the deal is right for the customer. Staff and service were excellent throughout!!!! HIGHLY recommend shopping at Toyota of Kingsport!!!!!!

Is this review helpful? Yes | No

Response from Toyota of Kingsport:

Thank you so much for sharing :)

Phillip

Feb 12, 2016

Dealer responded but I was looking for different color.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from Toyota of Kingsport:

Thank you!

Thomas

Feb 6, 2016

They were very nice but i found the truck had a 6cyl engine so bought one at another place. Thank's for your help.

Is this review helpful? Yes | No

Response from Toyota of Kingsport:

Thank you for sharing

Ashwill00

Jan 3, 2016

Great response willing to work with me very detailed

Is this review helpful? Yes | No

Response from Toyota of Kingsport:

Thank you!

Jenny

Jan 2, 2016

Not willing to acknowledge Toyota's cash incentive or adjust the price to match what was available at other dealers.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Dec 19, 2015

Absolutely one the best I've ever visited.

Is this review helpful? Yes | No

Bob

Dec 2, 2015

Courteous sales people. They use the old style back and forth between sales person and manager, so it makes the process longer than it should be, which is the only reason I didn't give them 5 stars.

Is this review helpful? Yes | No

Tabitha

Aug 2, 2015

Horrible service. I live several hours away and was told they would start working on deal. However within the hour they had sold it to someone else. Would not recommend unless you can sit in the vehicle until papers are signed.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Sweetpea42

Jul 31, 2015

Awesome dealership reallyworked hard to get the price and payment I needed

Is this review helpful? Yes | No

Read 5 old reviews

vicky

May 28, 2015

This ad is misleading. The price quoted here is including military and graduate discounts that a lot of people are not qualified for. Also, it took days for them to call me back, it was a busy weekend though. The other dealers I called did not do this. They need to change there advertising to be real and tell people about those discounts when they call.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Dale

Apr 8, 2015

They called me when I was on my way to Roswell,Ga. to buy a car from Used Auto Imports.It had been over a week.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

rob

Jan 19, 2015

responded once not very helpful

1 of 1 people found this review helpful.

Is this helpful? Yes | No

aminlexus

Jan 14, 2014

Dealer responded just fine but overpriced and not willing to move on price to near market value.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Robert

Apr 6, 2013

Responded quickly but got a better deal

1 of 1 people found this review helpful.

Is this helpful? Yes | No

CarMax Bristol - 166 listings

449 Pinnacle Parkway Bristol, TN 37620

2 reviews

Rainbow Motors Inc - 40 listings

937 E Stone Dr Kingsport, TN 37660

1 review

Bolling's Auto - 36 listings

104 Hatchall Way Bristol, TN 37620

4 reviews

Erwin Motors Inc - 31 listings

901 North Main Erwin, TN 37650

2 reviews

Market Street Motors - 24 listings

3548 W. Market Street Johnson City, TN 37604

4 reviews

McCroskey Auto & Rv - 13 listings

3842 Hwy 394 Bluff City, TN 37618

2 reviews

Hagy's Auto Sales - 7 listings

5453 Fort Henry Dr Kingsport, TN 37663

3 reviews

Friendshipcars.com - Kingsport

1848 E Stone Dr Kingsport, TN 37660

1 review

Houser & Son Auto Sales

3183 Hwy 126 Blountville, TN 37617

4 reviews

Chaparral Used Cars

5796 Highway 11 E Piney Flats, TN 37686

1 review

AutoNation FIAT Johnson City

3700 Bristol Highway Johnson City, TN 37601

1 review

Cars Wholesale

287 Faith Cir Johnson City, TN 37604

1 review

Grindstaff Chrysler Dodge Jeep Ram

2226 West Elk Avenue Elizabethton, TN 37643

11 reviews

Morgan-McClure Chevrolet GMC

16363 Us Highway 58 Castlewood, VA 24224

1 review

Johnson City Toyota - 489 listings

3124 Bristol Hwy Johnson City, TN 37601

30 reviews

Used Ford F-150

2,071 Great Deals out of 208,334 listings starting at $290

Used Ford F-250 Super Duty

326 Great Deals out of 46,186 listings starting at $599

Used Chevrolet Silverado 1500

1,831 Great Deals out of 182,473 listings starting at $1,595

Used Chevrolet Silverado 2500HD

270 Great Deals out of 28,129 listings starting at $2,500

Used Ram 1500

935 Great Deals out of 112,879 listings starting at $6,386

Used Ram 2500

119 Great Deals out of 29,002 listings starting at $9,400

Used Toyota Camry

1,132 Great Deals out of 91,081 listings starting at $1,222

Used Toyota Corolla

936 Great Deals out of 70,308 listings starting at $1,500

Used Honda Civic

859 Great Deals out of 88,921 listings starting at $1,299

Used Honda CR-V

986 Great Deals out of 60,604 listings starting at $1,295

Used Toyota RAV4

907 Great Deals out of 67,075 listings starting at $1,990

Used Honda Accord

1,012 Great Deals out of 76,982 listings starting at $999

Used Nissan Rogue

522 Great Deals out of 69,802 listings starting at $2,998

Used Nissan Altima

1,234 Great Deals out of 79,839 listings starting at $1,500

Used Ford Escape

1,403 Great Deals out of 91,466 listings starting at $1,495

ZIP
Radius

Toyota of Kingsport

Is this your dealership? Sign up for a dealer account