Toyota of Kingsport

New Owner Events, Toyota Certified Collision Center, Rent A Car, Presidents
Award, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles, Toyota Tire
Center

2525 E Stone Dr
Kingsport, TN 37660

https://www.toyotaofkingsport.com

Sales: (423) 401-9799

Service: (423) 246-6611

Today 9:00 AM - 7:00 PM

(Closed Now)

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Sales Reviews (29)

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Feb 19, 2018

Doug

Absolutely the best!Walked away feeling that I got a great deal,never did that before.Jonathan Coffey ,great salesman really took care of us,worked for 3 days to get the deal done and Im hard to deal with,Aaron Hightower in finance was also great getting the warranty and gap insurance at an affordable price.After already paying deposit and having deal done asked if we could get lower interest rate and sure enough almost a full % lower,thats never happend to me before.Drove 2 and half hours and had the best experience in my 50 years by far.This is the place I will buy from from now on,simply the best.Also want to thank Teresa Hannah in accessory sales for all her help,just cant say enough about these guys.If you dont check here first it will be your loss,thanks Kingsport Toyota,Doug ,,,North Carolina

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you all so much for your kind review! We sincerely appreciate you allowing Toyota of Kingsport to earn your business. You are so kind :)

Jan 28, 2018

Gregory

Excellent experience. Purchase offer was made over the phone, with my first visit to the dealership the night of purchase. They made an offer I simply couldn't refuse, so we bought the RAV4. Paper work was all ready when we arrived, the car was gassed up, cleaned up, and ready to go. I would recommend this dealer.

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Dec 27, 2017

Pam

Very satisfied. Salesman was very helpful and amswered all my questions. Buying my vehicle was easy. No pressure to buy extra stuff. Everyone at the dealership was very nice and helpful. I will recommend them and I would buy there again myself.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much! We really appreciate you allowing us the opportunity to earn your business and sharing your good experience online :)

Nov 28, 2017

GuruZLT3F

Prompt response and great follow up.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much!

Nov 16, 2017

Darren

Good. Treated me well and were fair.

Is this review helpful? Yes | No

Response from current dealership owner:

Great! Thanks for sharing Darren :)

Nov 7, 2017

April

Very nice people.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much April!

Oct 25, 2017

Kelly

I've bought cats at alot of different places and I'm very picky and meticulous! I love Toyota and Lexus of Kingsport TN. They are all outstanding to work with. No high pressure sales tricks, they listen to you and try to show what your options are and help anyway they can. You leave felling like you are part of the family, not a dollar sign $. I love the fact that the dealerships is a family business too. It shows in their customer service and their detail. Don't take my word for it, go see for yourself.

Is this review helpful? Yes | No

Response from current dealership owner:

Wow Kelly...thank you so much for sharing such a lovely review online. We really appreciate you and look forward to seeing you again soon!

Oct 1, 2017

mahicks

dealer contacted promptly

Is this review helpful? Yes | No

Response from current dealership owner:

Thanks a lot for sharing :)

Sep 24, 2017

Gladiator_11515

Awesome! Took for a test drive that week!

Is this review helpful? Yes | No

Response from current dealership owner:

Wonderful! Thanks for sharing your good experience!

Sep 2, 2017

hattie

Test drove the vehicle today,loved it so much i drove it home. I spoke with Jonathan and he was so helpful and so was everyone there that we dealt with. I highly recommend Toyota of Kingsport to anyone looking to purchase a vehicle. VERY SATISFIED

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you so much! We sure do appreciate you allowing us the opportunity to earn your business! Look forward to seeing you again soon :)

Aug 18, 2017

sue

Great service! Johnathan Coffie was very helpful and everyone did all they could to help me get the car I wanted. Great experience!

Is this review helpful? Yes | No

Response from current dealership owner:

Wonderful! Thanks for allowing Toyota of Kingsport to earn your business and thank you for sharing your experience online.

Aug 10, 2017

Randi

I received a standard email that seemed to.be sent to all inquiries, but they did not fulfill my request to see the car fax for the vehicle.

Is this review helpful? Yes | No

Response from current dealership owner:

Oh Gosh Randi, I am so sorry your request was overlooked! The CarFax should be in your inbox now...if you're still interested. Again, I apologize on behalf of Toyota of Kingsport's Internet Sales Department.

Jul 8, 2017

minesh

Nice People Good Service

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much!

Apr 24, 2017

Donna

I had called to see if they still had the vehicle I had found online and the seller told me he would check and call me back. I never received a call back from him so the next day I was desperate and on my way to another car lot, Toyota of Kingsport was on my way so I stopped in and someone else met with me. I showed him the online picture and he went straight and got it. The seller I had spoke the day before then came out and went through the whole process of driving the vehicle. Long story short I ended up buying the vehicle but I feel that I could have saved a lot of time and miles if he would have been on top of his game and treated me searching for a used vehicle like someone that was buying a new vehicle from that lot.

2 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

I really appreciate you taking the time to let me know about the communication issue. We are grateful that you chose to do business with Toyota of Kingsport. Please feel free to contact me, Amy Kennedy, at 423-246-6611 if you would like to discuss the situation further.

Apr 9, 2017

Hope

Marvin, Was wonderful to work with.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

:) Thank you for sharing your opinion. We think Marvin is pretty great too!

Apr 7, 2017

Gregory

My sales person picked me up at the airport. Paperwork was prepared prior to my arrival. This was truly a wonderful experience . Definitely would recommend to any prospective buyer.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Wonderful! Thank you so much for allowing Toyota of Kingsport to earn your business!

Mar 19, 2017

Chad

Dealer contacted me next day was very nice and wanted to know if I wanted test drive but, declined decided on another vehicle, but very helpful.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks for sharing Chad. We welcome you to our Service Department anytime and we hope you will allow us the opportunity to earn your business next time you are ready to purchase :)

Feb 28, 2017

annette

We went two hours up the mountain to buy this truck. Money in hand. Unfortunately, the truck ended up being a V4. Dustin was great to work with. I would recommend Kingsport to anyone. These people are there to make you happy. He answered all my questions.

1 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you for going the extra mile to come to Toyota of Kingsport. We appreciate you very much!

Feb 23, 2017

Ricky

Dealership was satisfactory. I would deal with them in the future.

1 of 1 people found this review helpful.

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Response from current dealership owner:

Thanks Ricky! We will look forward to seeing you again.

Feb 2, 2017

Joy

Dealer made contact & wasn't very friendly at all, actually was rude when the "out the door" price was offered.

2 of 3 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

I apologize on behalf of Toyota of Kingsport. We strive to provide excellent service all the time to every customer.

Jan 30, 2017

Chris

This dealer has been terrific. I'm just no longer looking.

0 of 1 people found this review helpful.

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Response from current dealership owner:

We appreciate you Chris and we will look forward to seeing you when you are back in the market

Jan 23, 2017

Melinda

Great group of people!

1 of 2 people found this review helpful.

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Response from current dealership owner:

Thanks a lot Melinda :)

Dec 21, 2016

Prompt response.

0 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you Ed!

Dec 20, 2016

greg

the dealer contacted me, i made an appointment to test drive the car. i got there thirty minutes early to find out they had sold the car an hour before my arrival, i had told them i had a two hour drive to get there previously. to top it all off they keep emailing me they have the car. i don't think so.i talked to the new owner on there lot, the car had a temporary tag already affixed. thanks for nothing and a four hour round trip.

4 of 5 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

I apologize for your inconvenience. I am looking into the matter at this time.

Dec 19, 2016

William

Car leaking oil and antifreeze overheated on test drive dealer made no apologies or better offer after driving an hour to look at what was supposed to be a good car

5 of 6 people found this review helpful.

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Response from current dealership owner:

I truly regret hearing of your experience. Thank you for sharing.

Sep 9, 2016

Kelsie

Prompt and professional service. They delivered on all they promised.

0 of 1 people found this review helpful.

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Response from current dealership owner:

Great! Thank you Kelsie

Jul 19, 2016

Donnie

Very good and pleasant.Have not been able to go back because of Doctor appointments and other things

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Response from current dealership owner:

Thanks Donnie! Look forward to seeing you soon. Take care!

Jun 9, 2016

Rudy

Responded within 24hrs

0 of 1 people found this review helpful.

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Response from current dealership owner:

Jun 3, 2016

Tim

Had conversation about vehicle at 4 p.m.with salesman. He told me to come and look at tomorrow morning. On my way the next morning, he calls and tells me the vehicle is sold. ....why waste my time!!!

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you for sharing your experience. We regret to hear that you felt your time was wasted.

Read 15 old reviews

Apr 16, 2016

Ken

Everyone I dealt with at the dealership was great made my car buying experience wonderful I would highly recommend this dealership

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you so much!

Mar 6, 2016

Brian

Marvin is 1 of the best sales people you will ever meet!! Goes above and beyond to make sure the deal is right for the customer. Staff and service were excellent throughout!!!! HIGHLY recommend shopping at Toyota of Kingsport!!!!!!

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much for sharing :)

Feb 12, 2016

Phillip

Dealer responded but I was looking for different color.

1 of 1 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Thank you!

Feb 6, 2016

Thomas

They were very nice but i found the truck had a 6cyl engine so bought one at another place. Thank's for your help.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you for sharing

Jan 3, 2016

Ashwill00

Great response willing to work with me very detailed

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you!

Jan 2, 2016

Jenny

Not willing to acknowledge Toyota's cash incentive or adjust the price to match what was available at other dealers.

1 of 1 people found this review helpful.

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Dec 19, 2015

Absolutely one the best I've ever visited.

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Dec 2, 2015

Bob

Courteous sales people. They use the old style back and forth between sales person and manager, so it makes the process longer than it should be, which is the only reason I didn't give them 5 stars.

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Aug 2, 2015

Tabitha

Horrible service. I live several hours away and was told they would start working on deal. However within the hour they had sold it to someone else. Would not recommend unless you can sit in the vehicle until papers are signed.

2 of 2 people found this review helpful.

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Jul 31, 2015

Sweetpea42

Awesome dealership reallyworked hard to get the price and payment I needed

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May 28, 2015

vicky

This ad is misleading. The price quoted here is including military and graduate discounts that a lot of people are not qualified for. Also, it took days for them to call me back, it was a busy weekend though. The other dealers I called did not do this. They need to change there advertising to be real and tell people about those discounts when they call.

1 of 1 people found this review helpful.

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Apr 8, 2015

Dale

They called me when I was on my way to Roswell,Ga. to buy a car from Used Auto Imports.It had been over a week.

1 of 1 people found this review helpful.

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Jan 19, 2015

rob

responded once not very helpful

1 of 1 people found this review helpful.

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Jan 14, 2014

aminlexus

Dealer responded just fine but overpriced and not willing to move on price to near market value.

1 of 1 people found this review helpful.

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Apr 6, 2013

Robert

Responded quickly but got a better deal

1 of 1 people found this review helpful.

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Toyota of Kingsport