Toyota of Bristol

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Express Lube, New Owner Events, Rent A Car, Parts Center, Fleet T.E.D.
Dealer, Toyota Certified Used Vehicles, Toyota Tire Center

3045 W. State Street
Bristol, TN 37620

http://www.toyotaofbristol.com

Sales: (888) 683-3650

Service: (888) 560-8398

Today 9:00 AM - 8:00 PM

(Closed Now)

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Sales Reviews (17)

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May 2, 2018

james

Great group of people very friendly and professional

Mark helpful

Mar 27, 2018

Jane

Robbie was quick to reply and I liked the way he responded without manipulative sales pitch, very polite guy but truck had already sold; and he promptly updated me and sent pictures of similar trucks

Mark helpful

Mar 8, 2018

GuruYB6Y4

responded very quickly, sending a video of the car and contact person's name

Mark helpful

Feb 26, 2018

Gary

They responded quickly, We made a deal that same day.

Mark helpful

Jan 28, 2018

Gregory

I asked not once, but twice through email, for a purchase price for a new RAV4 LE. Twice I was contacted and invited in to talk to the sales manager and take a test drive, even though I had made it clear that I had already test driven and all I wanted was a purchase offer.

Mark helpful

Jan 9, 2018

Sue

Was contacted by an agressive salesman.Quoted a price $2,000 higher than the one advertised on CarGurus.

Mark helpful

Nov 4, 2017

shawn

Got two different prices on vehicle but they were quick to reply

1 people found this review helpful.

Mark helpful

Sep 8, 2017

sean

Great !!!

Mark helpful

Sep 5, 2017

Mike

Contacted by them promptly

Mark helpful

Aug 19, 2017

Nick

Was interested in a jeep, negotiated for a about a week and then heard nothing. When I contacted dealership again was told the frame of this vehicle was rusted and it wasn't safe to sale. Why did we go back and forth on price just the week before?

1 people found this review helpful.

Mark helpful

Aug 13, 2017

solaraforbendy

No. I had to call them again. Was told it was there, when I went (next day) it had been taken to an Auto Auction 400 miles away. I was told at that time it had been taken several days before, the person I spoke with on the internet chat was wrong. I asked them to contact me if it didn't sell at auction. It didn't sell, they didn't contact - so I didn't buy!!

Mark helpful

May 8, 2017

ricky

Went to look at truck this weekend and the truck was already sold .

Mark helpful

Dec 8, 2016

Shannon

Very quick to respond! Excellent customer service!!!

1 people found this review helpful.

Mark helpful

Nov 19, 2016

great

Mark helpful

Oct 8, 2016

Dan

Immediately sent emails and provided all the information I requested.

1 people found this review helpful.

Mark helpful

Sep 30, 2016

bonnie

Very responsive. Emailed immediately. Should hsv gone there

1 people found this review helpful.

Mark helpful

Jul 11, 2016

Jennifer

The hours stated online that they opened at 12 noon on Sunday. We started to call at 12:15pm. No answer waited like an hour and a half and finally someone picked up the phone. After writing my name down she called me by a different name all together. Then after driving 2 hours to see the truck, It was detailed poorly and already had rust on it. Never even test drove it. Drove 2 hours back home. :( I had left a message when calling and did not get a call back until a day or 2 later.

1 people found this review helpful.

Mark helpful

Read 17 old reviews

Jun 14, 2016

Matthew

Didn't even have vehicle. Salesman not very competent, Internet sales person was nice and motivated, but sent car fax of truck they didn't have . Got emails of why I hadn't got back to them after had to find out from different salesman that truck was gone two days before I contacted them.

Mark helpful

Apr 9, 2016

Tony

This dealership is one of the most unprofessional I have ever dealt with. i agreed on a price for a car and they let me take it home overnigh to check it out. Agreed to be back at dealership at 12 o'clock when they opened. Sales manager was 30 minutes late opening doors and our salesman was another 45 minutes late. Signed paperwork with agreed on price with salesman. This was a cash transaction with no financing. Went to finance manager to finalize and asked for another 1200 dollars after papers had been signed. They used the excuse that they had miscommunicated to us. Admitted it was their mistake. I agreed to pay another 500 dollars if they would take care of the mistake. They would not. I wasted over 6 hours of my time and tried to get a call back from general manager for 2 days. Stay away from Toyota of Bristol.

2 people found this review helpful.

Mark helpful

Mar 5, 2016

Michael

Very quick response to my questions

Mark helpful

Feb 10, 2016

sugaradar

Dealer a little to high on price

1 people found this review helpful.

Mark helpful

Jan 12, 2016

Doyle

Responded quickly to my request

Mark helpful

Dec 12, 2015

Greg

I bought a 2010 Ford Explorer from Toyota of Bristol and was very happy. They were fair in their dealings but watch the add-on's at closing.

1 people found this review helpful.

Mark helpful

Nov 18, 2015

David

Dealer contacted me and was very nice. When we went there to see it, they were very friendly. One problem. The truck pictured must have had some photo shop done to it. The truck was in much poorer condition that I expected. Oh well, we continue our search elsewhere.

Mark helpful

Oct 31, 2015

Kevin

I didn't Buy the Corolla but Did buy a Chrysler Town and Country EX Van from then

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Jul 28, 2015

Jaime

The salesman was great but management would not budge on price.

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Feb 27, 2015

Bob

Been there several times and they know what I'm looking for, but there seems to be a lack of concern to stay in contact or to assure me that they are looking. I looked at a 2013 black, which I found out was wrecked, but it was not on CarFax. When my mechanic looked it over, he said you cannot buy this because you have no clue how much damage it has had. Toyota Bristol assured me that they had no clue and I hope they were telling the truth. They are very nice, helpful, kind, but slow to run to make their customers happy. I do like this group cautiously.

Mark helpful

Jan 26, 2015

Ozzy62

Very responsive.

Mark helpful

Oct 2, 2014

lynn

Dealership was slow to respond. The vehicle was not to my liking when I visited the dealer and looked it over.

Mark helpful

Aug 31, 2013

doug

Very Good experiance

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Oct 21, 2012

jim

Car was already sold, but they were prompt and aggressive in following up.

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Oct 12, 2012

Joseph

sold out

Mark helpful

Mar 17, 2012

mgraybeal

When I clicked on the link, I was sent to a "prize won" site that wanted to collect a lot ofpersonal info (DOB, address, etc.) from me. I was highly suspicious and did not respond. The offer was too good to be true.

Mark helpful

Dec 9, 2011

Julian

I was very impressed with the people that I worked with at this dealer. I ended up buying the truck listed.

Mark helpful

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Toyota of Bristol

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