Rick Hill Imports

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861 E Stone Dr
Kingsport, TN 37660

Sales: (855) 517-0720

Service: (423) 224-2100

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 6, 2017
Rick Hill responded immediately. They did have the vehicle wanted but were very professional.
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Jul 16, 2017
Good communications just too far apart on trade in value
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Jul 10, 2017
Guru9L7M5
I purchased a used Lexus LS460 form Rick Hill Mercedes and Bill Woods was great to work with. Bill gave me an accurate and honest evaluation of the car prior to my traveling to Kingsport. I would certainly buy from Rick Hill Mercedes again.
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Jun 17, 2017
Excellent very helpful
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May 18, 2017
This dealer worked with me to reach a deal. I bought the car.
0 of 1 people found this review helpful.
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Mar 5, 2017
Returned call... answered my questions. Seems like a very respectable dealership. I will watch their website in the future.
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Feb 27, 2017
She responded immediately to my inquiry and answered my concerns about the vehicle as best they could. I am still considering the purchase.
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Feb 21, 2017
Responded quick enough but were not willing to budge on price.
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Feb 7, 2017
Awesome
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Nov 30, 2016
Great responsiveness. Answered questions, sent pictures but car sold before I could get to dealer. Would recommend.
1 of 1 people found this review helpful.
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Oct 8, 2016
The salesperson was terrific. She set up an appointment time for us immediately. She had the car out when we arrived and allowed us to test drive it. She maintained communications with us. I could not have asked for a better experience.
3 of 4 people found this review helpful.
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Jul 15, 2016
Very good experience
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Apr 20, 2016
Great response
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Apr 7, 2016
Good, spoke to Randy and I have an appointment set now for Friday, 4/8 to test drive car and negotiate our deal.
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Mar 26, 2016
Responded.
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Feb 21, 2016
Great!
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Feb 18, 2016
Great car buying experience. Highly recommend.
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Jan 7, 2016
Minimal contact but my call was returned promptly
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Jan 6, 2016
Great experience. Salesman was very nice and cooperative.
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Dec 15, 2015
Excellent
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Read 7 old reviews
May 6, 2015
Stay away from this dealer. I contacted them via email about a vehicle they had for sale asking for pictures and vehicle details. They promised to provide the requested items. I've waited for the requested info for a week; there's also been no reply to my follow- on e-mail. McKenzie made the original promise but never followed through. McKenzie claimed to have forwarded my request to Russ to provide the requested pictures and to a mystery salesman to answer my questions. If this is the kind of customer service they provide, I'd be very leery of the type of dealer they are. What else is hiding under the hood? I was willing to fly in from out of town to purchase the vehicle. Looks like the other reviews on this business are spot on. Buyer beware.
2 of 2 people found this review helpful.
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Feb 18, 2015
Rick Hill did respond. Based on my brief dealings regarding a BMW, I would give them 5 stars
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Feb 18, 2015
Rick Hill did respond. Based on my brief dealings regarding a BMW, I would give them 5 stars
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Feb 2, 2015
very fast response - from two people!
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Nov 6, 2014
Great
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Jan 18, 2014
Awesome
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Sep 4, 2012
Very interested in helping me with my selection.
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