Toyota of Brookfield

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20655 W Capitol Dr
Brookfield, WI 53008

Sales: (262) 671-3951

Service: (866) 510-0265

Today 9:00am - 9:00pm
(Closed Now)
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Featured Listings
https://static.cargurus.com/images/forsale/2017/07/13/07/17/2016_toyota_camry-pic-8571886237251401829-152x114.jpeg

2016 Toyota Camry SE Used Cars in Brookfield, WI 53045

Fair Deal
$175 ABOVE
Instant Market Value of $18,825

Price: $19,000

Mileage: 7,231

Location: Brookfield, WI 53045

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Silver Metallic Description: Used 2016 Toyota Camry SE for sale - $19,000, 7,231 miles
https://static.cargurus.com/images/forsale/2017/07/13/07/17/2016_toyota_camry-pic-5223778999438031854-152x114.jpeg

2016 Toyota Camry SE Used Cars in Brookfield, WI 53045

Fair Deal
$250 ABOVE
Instant Market Value of $18,750

Price: $19,000

Mileage: 8,319

Location: Brookfield, WI 53045

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blizzard Pearl Description: Used 2016 Toyota Camry SE for sale - $19,000, 8,319 miles
https://static.cargurus.com/images/forsale/2017/07/19/07/04/2015_toyota_highlander-pic-7240187654568125572-152x114.jpeg

2015 Toyota Highlander XLE V6 AWD Used Cars in Brookfield, WI 53045

Fair Deal
$726 ABOVE
Instant Market Value of $31,274

Price: $32,000

Mileage: 41,950

Location: Brookfield, WI 53045

Average time on market: 28 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Blizzard Pearl Description: Used 2015 Toyota Highlander XLE V6 AWD for sale - $32,000, 41,950 miles
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2014 Toyota 4Runner SR5 4WD Used Cars in Brookfield, WI 53045

Fair Deal
$1,018 ABOVE
Instant Market Value of $29,982

Price: $31,000

Mileage: 38,339

Location: Brookfield, WI 53045

Average time on market: 29 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Nautical Blue Me Description: Used 2014 Toyota 4Runner SR5 4WD for sale - $31,000, 38,339 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/06/11/06/56/2015_toyota_prius-pic-3758168143738336799-152x114.jpeg

2015 Toyota Prius Used Cars in Brookfield, WI 53045

High Price
$1,360 ABOVE
Instant Market Value of $19,640

Price: $21,000

Mileage: 21,349

Location: Brookfield, WI 53045

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Classic Silver Met Description: Used 2015 Toyota Prius for sale - $21,000, 21,349 miles with Navigation System, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/06/30/07/10/2015_toyota_tacoma-pic-4699420741691922284-152x114.jpeg

2015 Toyota Tacoma Double Cab V6 LB 4WD Used Cars in Brookfield, WI 53045

Overpriced
$4,241 ABOVE
Instant Market Value of $29,754

Price: $33,995

Mileage: 27,797

Location: Brookfield, WI 53045

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 5-Speed Automatic Color: Blue Ribbon Met Description: Used 2015 Toyota Tacoma Double Cab V6 LB 4WD for sale - $33,995, 27,797 miles with Value Package, Tow Package, Extra Value Package
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All reviewers have been verified to have contacted this dealer – Learn More
Mar 24, 2017
Communication was speedy. Follow up was exceptional!
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Jeff,
   Thank you for the review. Glad to hear the communication and follow-up were handled well. We appreciate your business!
Mar 2, 2017
Dealer responded quickly, gave me an out the door cash price for the car. I didn't buy the car yet. I'm still waiting for Toyota to offer apr incentives.
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Caleb,
     Thank you for the review. We do certainly try to respond quickly, we hope to earn your business.
Dec 22, 2016
Several on-line contacts were made with good response to comments/questions. Appeared very interested in meeting our needs and arranging an appointment. Even made a positive follow up communication after we purchased at another dealer (closer proximity to our home). Would definitely consider working with Safro Toyota in future purchases.
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Mary, Thank you for the review. We do appreciate that. Let us know if we can be of assistance in the future. Enjoy your new Toyota!
Dec 12, 2016
Negotiating was like pulling teeth. Regardless my negotiated price (which was turned down) is now the same value as the vehicle at the moment. They did not want a sale and if I even were to consider buying the vehicle I would look for another sales member.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Toyota of Brookfield:

Daniel,
       I'm sorry you feel that way, negotiations can certainly be tricky. We do want to do everything we can to ensure you have a good experience and get a good deal. If you are still interested in that vehicle, please feel free to reach out to my General Manager Henry Tessmer at 262-781-2626 and he will do everything he can to satisfy your needs. We do, however,  appreciate your feedback and hope to hear from you again.
Dec 2, 2016
My overall experience with Jack Safro was great, they responded quickly to my inquiry and were able to answer all my questions, set up a time to see the vehicle, and take a test drive. I would definitely go to them when buying my next vehicle.
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Brian,
     Thank you for taking the time to leave a review, we appreciate that. We're very glad to see that you enjoyed your experience here at Safro Toyota. Enjoy your new vehicle!
Jul 10, 2016
Ha ha ha ha ha terrible customer service! 10 days online and no pictures of a vehicle is bad enough. But after 2 emails and 3 phone calls they still could not figure out and tell me what the interior color of this vehicle is. What laziness and incompetance.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Toyota of Brookfield:

Chris,
  I'm sorry to hear you have been experiencing some trouble in getting the information you've asked for. We do list our vehicles on our website as soon as we take them in. That is before they've been cleaned, inspected by a technician, or a picture being taken. I certainly understand shopping online, wanting all of that information. If you could give me some more information in regards to the vehicle you're inquiring about, I would be happy to investigate for you, and assist in any way possible.

Thank you
Jun 2, 2016
The dealer contacted me back and was pleasant.
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Rebecca, thank you for allowing us the opportunity to make things right. It is what we strive for.
Mar 30, 2016
Polite and timely response.
Is this review helpful? Yes | No

Response from Toyota of Brookfield:

Victoria,
     Thank you for the review. We appreciate it!
Feb 19, 2016
When I called Safro Toyota regarding the car I found on CarGurus, they promptly returned my call. I asked them to describe the condition of the car I was interested in because it was approximately 2 hours away. Based on their description, I drove to Safro's to look at it. They had very accurately described it and I found their sales force very friendly and accommodating. Within a short time, I was on my way home with a new car.
Is this review helpful? Yes | No
Feb 12, 2016
Great people... I talked to them on two occasions and exchanged emails
Is this review helpful? Yes | No
Nov 19, 2015
The manager in the evening had no idea what he was talking about as it relates to military personnel and moving overseas. Literally lost a sale because he had no clue.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 5, 2015
good people
Is this review helpful? Yes | No
Read 13 old reviews
Jan 31, 2015
Mary was really responsive. Great job!
Is this review helpful? Yes | No
Jan 1, 2015
good
Is this review helpful? Yes | No
Dec 13, 2014
Couldn't have asked for a better buying experience. I live 2 hours from the Dealership & did all communications regarding the vehicle I was interested in via email & even took care of my financing online. When I got there, Mary Dixon, who had been communicating with me for a week via email handled my trade in, financing & purchase in less than 2 hours. Every negotiation discussed via email was held to & the vehicle was in great condition. Thank you so much for the fantastic purchasing experience! I love my "new" to me Toyota Hybrid Highlander!
Is this review helpful? Yes | No
Dec 11, 2014
Not willing to negotiate much
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2014
Works hard for you
Is this review helpful? Yes | No
Nov 8, 2013
Excellent experience
Is this review helpful? Yes | No
Oct 30, 2013
Made appointment to see car ws at bodyshop and would not deal at all
Is this review helpful? Yes | No
Aug 18, 2013
Couldn't get a decent monthly payment. They wouldn't budge.
Is this review helpful? Yes | No
Oct 30, 2012
Did not get a response for a while then was told car was sold
Is this review helpful? Yes | No
Oct 29, 2012
Really great- did not buy from them as the car just has too many miles but I would down the road- Mary was aweosme!
Is this review helpful? Yes | No
Aug 3, 2012
I got a really good deal extremely helpful service with financing and unusual "paper work" since I bought the car and live in another state and minor repair for my used beetle convertible was paid for even after I took it home
Is this review helpful? Yes | No
Jul 22, 2012
Juniper3421
The initial sales person was decent but when it came time for the hard bargaining we worked with Jeff Sayer. We got down to a price that was still just a bit too high for us so we wanted some time to think it over. This was Saturday at the end of the business day. After much soul searching on Sunday we decided to jump at the deal Jeff offered if the car we found at a different dealership was not promising once we test drove it. It wasn't so we immediately called Safro's and zipped over there. Jeff was not there and the "head" salesperson claimed the price we were quoted was too low. Went through a 45 minute song and dance where they got ahold of Jeff and he claimed not to remember the offer (!) This made no sense as we were his last customer of the day... Bottom line they would not agree to Jeff's offer. Next day Jeff called and claimed that his boss would not allow the deal to go through. Huh? One minute he doesn't remember and the next comes up with this lame excuse? In my opinion if you make a deal you stick with it. Quite frankly we were stunned. If I have my way, no one in our little circle of friends will be customers of Safro's after that treatment.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2012
Very prom and professional.
Is this review helpful? Yes | No

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