Sunset Ford

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6616 166th Ave E
Sumner, WA 98390

Sales: (253) 231-7550

Service: (253) 231-7550

Today 8:00am - 7:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 12, 2017
Guru967DJ
After driving 100 miles to get there, we found out the car had after market exhaust. Should have been told this little detail before we drove all the way! They are willing to deal in cars.
1 of 1 people found this review helpful.
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Sep 6, 2017
I asked for them to simply email me a price. They would not do it. They wanted my phone # only. So I quit responding and am looking elsewhere for my car purchase.
1 of 1 people found this review helpful.
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Aug 25, 2017
I requested information about a vehicle and their only concern was getting me into the door. They didn't provide any information and kept giving me excuses of why they couldn't tell me anything about the vehicle I was interested in. NOT EVEN A PRICE! No thank you!
2 of 2 people found this review helpful.
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Aug 15, 2017
gillie74
Austin and the sales staff got back to me quickly and often as we tried to work out a deal over the phone. I live in Alaska and was trying to negotiate a price before I purchased tickets to fly to Seattle. Austin worked with me, but was unable to negotiate over the phone and work out a reasonable price before I arrived in Seattle.
1 of 1 people found this review helpful.
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Aug 7, 2017
Lkolke828
The team at Sunset Ford was personable and highly communicative, but not in an overly pushy way. I live 3 hours from there. They were happy to send lots of information and work with us via email.
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Jun 26, 2017
Guru8FV3
Joe Martinez was very consistent in trying to get us the best deal that was right for us, keeping us happy every step of the way. Thanks Joe!!
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May 15, 2017
Wouldnt give me a price on the vehicle. They continued to try to talk me away from the vehicle i WANT, to a vehicle that they felt like they wanted to sell me.....waste of time
5 of 5 people found this review helpful.
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May 1, 2017
GuruVKF8
I received several emails from several people basically asking the same questions. I inquired about a price on the vehicle several times and did not hear back for days. When I called to inquire about the price I was "hard sold" to come to the dealership and "they would work with me when I was on the showroom". I didnt even stop! I bought the same exact vehicle from another dealership that gave me a much lower price and took better care of me.
3 of 3 people found this review helpful.
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Apr 20, 2017
Taylor Dailey
Contacted them about a vehicle, and they responded in less than 5 min and have been on contact and very helpful ever since. They are not pushy towards hurrying you to buy which is nice. I told them i was just lookong around and not in a hurry to buy and all they said was please contact them woth any questions on any vehicle, or with questions on help finding a vehicle. Overall great, fast service and very friendly! Definitely going to be staying in touch and buying from them when i find the right truck!
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Apr 2, 2017
Got a ton of emails back. I was bombarded with emails from all different people. It was annoying to get so many emails. They wouldn't answer any of my questions. All I got was a generic email back from the guy I was "supposedly" dealing with, telling me to call him. That's even after I explained that I wasn't able to call during the day, due to being at work. I purchased a vehicle somewhere else
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Feb 2, 2017
immediately contacted me and set an appointment. The staff worked with me and was able to come to terms. I enjoyed the interaction and would send others to the dealership
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Jan 10, 2017
Bad experience, up front they stated they negotiated pricing and would provide me an invoice for the vehicle. Communications were slow and end the end the sales person was out of line with comments because I did not make an offer for the vehicle as they would not provide me with a copy of the invoice. Would never do business with them.
3 of 3 people found this review helpful.
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Jan 3, 2017
Wish they had the truck I wanted. Very helpful. Seemed honest and straightforward.
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Dec 19, 2016
Initial phone contact was timely. Actual purchasing experience was rather 'bush league' and took too long. Negotiations took too long because of the ridiculous 'old school' approach of "let me check with the manager" game while I wait. Not promptly returning the keys to my vehicle trade so I could leave was irritating. For future vehicle purchases, this dealership would definitely not be were I'd come first.
4 of 4 people found this review helpful.
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Oct 6, 2016
These guys were friendly and worked with me on getting the deal I wanted.
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Aug 28, 2016
The price was blocked, so I had to email and inquire- they contacted me back the next day.
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Jul 5, 2016
Good follow up.
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Jun 7, 2016
Helpful and honest in communicaiton.
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May 6, 2016
Excellent response to my questions!
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May 2, 2016
Purchased! Great experience. Would highly recommend. No hassle, great trade in value. Most simple buying experience ever. Went in expecting to be at the dealership all day and was in and out within 2 hours.
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Apr 7, 2016
Great service
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Feb 24, 2016
Very friendly salesman
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Feb 18, 2016
This was the 1st time I enjoyed buying a car. Every thing went smooth and I was in and out in a speedy time.
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Feb 18, 2016
Dealer response was quick however they would not provide a price stating the car had recalls and they couldn't sell it
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Jan 25, 2016
Outstanding customer service and fair priced vechiels
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Jan 7, 2016
The listed car was sold when I arrived, had been. As a matter of fact Riverside Ford still has the 2014 Jeep Grand Cherokee listed on your website. So, if the web is suppose to streamline things, Riverside Ford needs to get out of the stone age.
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Jan 6, 2016
They were very friendly and helpful. They wanted us to get the best deal possible!
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Jan 5, 2016
Worked with Tom. Really liked the vehicle. It took some wiggle room on both sides, but was able to reach a deal. Great people to work with!!
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Read 7 old reviews
Oct 22, 2015
One of the best experiences. Did not end up buying the vehicle but the staff was totally professional with no pressure what so ever. I will go back to them next time.
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Aug 30, 2015
I had a great experience with Aron. Very professional and informative.
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Jun 16, 2015
Excellent service. Troy is top notch. Easy negotiation. Traded in a vehicle and was out the door in two hours. Thanks again!
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Jun 4, 2015
Good dealer in terms of response and valuable info.
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May 12, 2015
Great Buying Experience
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Feb 26, 2015
Poor, don't list complete details about their vehicles
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Oct 7, 2012
5
everyone was VERY nice. jimmy was the best. nice small town vibe. knew there stuff and the finance center worked very hard to get me the best deal.
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