Sound Ford

Internet Approved, Blue Oval Certified

101 SW Grady Way
Renton, WA 98057

Sales: (425) 336-2332

Service: (888) 809-5272

Today 9:00 AM - 9:00 PM
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Mileage: 29,712

Location: Renton, WA 98057

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 30, 2017
Awesome .
Is this review helpful? Yes | No
Nov 20, 2017
Nice people, Never could get a total price from them on the vehicle I wanted to purchase, talked to two different salesman and a couple internet sales reps to no avail, purchased car elsewhere
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2017
Danny Moreno
they were very quick to reply but just stopped emailing me out of no where. I’ve emailed back saying I was interested and if the car was still available... no answer back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sound Ford:

Sorry Dan for the communication error. Please call me directly at 425 235 1000 ext. 1007 I will answer any question you have about the vehicle you are looking at.
Thank You
Adam Larson
General Sales Manager
Oct 16, 2017
creechezz
I should say that! I want say thanks to them. I been there two times. The first time we made it to 24000! I left, the second time we been there they even increased the price even higher than the original price! He also lied that 25000 is the maximum we talked last time! Funny, so I need to say thanks to them for the free lesson about my first time buy car of the experience!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sound Ford:

Hi, My name is Adam Larson I am the GSM at Sound Ford  I would like to personally speak to you regarding your experience here. Please call me at  425 235 1000 ext. 1007
Thank you

Sep 25, 2017
Everyone at Sound Ford was great to deal with. I would highly recommend them.
Is this review helpful? Yes | No

Response from Sound Ford:

Doug thank you for doing business with Sound Ford. We appreciate you taking the time to do this review. If you ever need anything please us a call.
Adam Larson
425 235 1000 ext 1007
Sep 21, 2017
They verified the online price, but when I asked for the OTD cost, it seemed quite high. (I intended to pay cash upon my move to the Seattle area) Only after I asked about it did their sales person say she "forgot" to tell me the cost was now $3,000 higher because a rebate had been withdrawn. To me it was shady, and I will not deal with them again.
Is this review helpful? Yes | No

Response from Sound Ford:

Hi, My name is Adam Larson I am the GSM at Sound Ford  I would like to personally speak to you regarding your experience here. Please call me at  425 235 1000 ext. 1007
Thank you
Aug 24, 2017
Service was fine if slow. But that's pretty normal I guess. I bought the car. But it was a Toyota not a Ford. So, maybe that is why the tires were over inflated and the engine had a quart too much oil in it. But I've heard they put in extra oil to hide engine noises and issues. *shrug* I haven't had any issues with the car so I don't know. I'd never bought a car myself before and I was happy that I was able to talk down the price by $300. Or they are easy going.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 11, 2017
retrokiev
They were fast to contact me and answered all my questions. Very helpful in researching the Focus EV. Thanks!
Is this review helpful? Yes | No
Jul 27, 2017
We didn't end up buying from them, but their response time was very quick and they were very helpful with our search.
Is this review helpful? Yes | No

Response from Sound Ford:

Bryce thank you for the kind words.
Adam Larson
Jul 18, 2017
The tech and sales Mr were very helpful and provided with a car that met my need in both options and price.
Is this review helpful? Yes | No

Response from Sound Ford:

Ron, thanks for the positive review! We're glad  the Product Specialist found you the perfect car.
Adam Larson
425-235-1000
Jul 5, 2017
The salesmen that contacted me was rude and unprofessional. I requested a quote for the difference in my trade and the truck I was looking at multiple times. He never gave me one! Kept trying to get me to drive over there which I had told him I would if he gave a me a price. I would not trust this dealership!
Is this review helpful? Yes | No

Response from Sound Ford:

Michael,
I am sorry you had a bad experience. Please give me a call to discuss this. 425 235 1000 extension 1007.
Thank you
Adam Larson
Jun 2, 2017
Marcus Dunbar
Great dealership
Is this review helpful? Yes | No

Response from Sound Ford:

Marcus, Thank you for the Five Star rating! If you ever need anything we are here for you.
Thank You
Adam Larson
425 235 1000 ext. 1007
Apr 2, 2017
Working with this dealership was the worst experience I have ever had. First off the price of the car should be much less the car has chips and dints which they try and hide in the pictures let's just say the car needs work before they try and sale it. So like I said at the start the Worst experience, I contacted this dealership first on a Tuesday gathered a little more information then call them they'll next day they responded pretty quick we were able to communicate through phone and text. We were not able to work out a deal that I felt comfortable with so the communication ended there. So the next morning I get a voice mail from the guy I was working with saying they can work my deal, but I was at work I couldn't make it is told but tomorrow I'm there we worked out the rest set a time. I live in Tacoma the dealership Renton, not very far but far enough. So once I arrive with my family to the dealership the guy I was working with was nowhere to be found no one had a clue about anything to make a long story short horrible business left with nothing just off of principle the dealership tried to work with me once they saw it was willing to leave but still I left anyways I don't do business like that, Very Shady
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 24, 2016
Easy dealer to work with. I would recommend getting a preapoval from your bank to speed up the buying process. The nice thing about dealing with the closing process was they did not try to upsale me anthing, which was a refeshing change from buying from a factory authorized dealer ship.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Sound Ford:

Douglas, Thank you for the kind words. I did pass on the word to the bank to speed up the approvals. Thanks again for your business! :)
Adam Larson
425 235 1000 ext. 1007
Mar 9, 2016
Aggressive sales approach on the phone. English was not first language and the inflection made it hard to understand combined with the aggressive phone call conversation resulted in us shopping for a car with a different dealer.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Sound Ford:

Joseph, Sorry our staff member was not clear enough for you. In the future feel free to call me directly 425 235 1000 ext. 1007
Adam Larson
Feb 14, 2016
Emailed for a price (they said email or call for pricing) on a car they advertised. All they sent back was specs on the car..I already had those from the ad. I will not do business with a company that doesn't want to tell you the price they want for what they are selling.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Read 4 old reviews
Jul 24, 2015
fullTank
good.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 6, 2014
Buying a car made easy!
Is this review helpful? Yes | No
Mar 2, 2013
Poor experience. They did nothing to earn my business. Felt like the epitome of a used car salesmen experience. Aside from Jake, their new young recruit, the old timers there are just sharks. Avoid doing business here.
Is this review helpful? Yes | No
Oct 28, 2011
Just the facts....no games or pressure
Is this review helpful? Yes | No

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