Bowen Scarff Ford Lincoln

Internet Approved, Blue Oval Certified, Quality Checked

1157 Central Ave N
Kent, WA 98032

Sales: (253) 480-6045

Service: (844) 257-2109

Today 9:00am - 7:30pm
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 5, 2017
Could not be more happier! We have talked to quite a few Ford dealerships in the area and Bowen Scarff turned out to be the most responsive, friendliest, stress and pressure-free dealership. Our purchase transaction included a trade-in and I must say sales representatives we worked with at Bowen Scarff's, listened to us and met our needs just perfectly. We got a fair price for our trade-in vehicle, as well as the price for our new Ford Edge 2017 was the best in the area (no-dicker sticker guarantee at its best). That same day we drove our new vehicle back home feeling very satisfied and happy! We were treated with great respect and courtesy at every step of our buying process. No upsells, no pressure or trickery. Even though we forgot to bring a few papers for our trade-in, Gabe helped us even with that and saved us from an extra travel. Kudos to Gabe, Daryll and Brian (sales team), as well as Lauren (finance team) and Bowen Scarff management team for very friendly, customer-centric buying experience that we enjoyed so much!
Is this review helpful? Yes | No
Dec 4, 2017
Alliejo402
Gabe was amazing! He made the car shopping experience a breeze. He was knowledgeable, responsive and very kind.
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Nov 9, 2017
Great people, great cars!
1 of 1 people found this review helpful.
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Nov 7, 2017
Took forever to get to the point if they could finance then I felt like I was jumping through hoops do you have any money to put down oh we can probably do something with $1800. Down completely lost interest.
1 of 1 people found this review helpful.
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Nov 6, 2017
The sales rep is very courteous and quick to respond.
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Nov 2, 2017
Very helpful, very knowledgeable about the car WANTED. My salesman knew don't waste my time ,ill go somewhere else. He didn't.
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Oct 16, 2017
Very nice email and quick responses.
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Oct 10, 2017
The dealership contacted me with the info I requested. They contacted me again to let me know of a price drop.
Is this review helpful? Yes | No
Oct 6, 2017
I called this morning to sceadule a appointment to look at a truck they posted online a few days ago. They told me the truck was ready for me to come down test drive and look at it. I gave them my name and number so they can contact me if someone bought it before me so I don’t waste my time driving there. After a hour of I5 traffic getting there I’m told the truck I’m looking for was never there but it’s sitting in a warehouse.... They need to work on there communication and customer service would have saved me my day off not being stuck in traffic!
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Sep 14, 2017
GuruDLCNP
Very helpful!
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Sep 14, 2017
I had a welcoming experience at Bowen Scarff Ford.The sales person really worked hard for my business.And he extended himself to fix small issues with the As is car.But after further review I did not get the car....
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Aug 11, 2017
J Bucklen
Showed me what I wanted to see and provided me a quote. Very reasonable prices
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Aug 9, 2017
The people at Bowen Scarff Ford were very easy to work with, no hassles, no pressure. They were professional and courteous and I would buy a car from them again.
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Jul 30, 2017
After taking a week to get keys made for this truck, we bought it. We had been looking for the right truck for a long time and knew this was the one. In actuality the patience and timing paid off waiting for the keys to be made. We love what we got and the price we paid for it.
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Jul 19, 2017
They were quick to respond and very friendly. I would definitely recommend them to anyone looking to buy a vehicle.
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Jul 6, 2017
Dealer was courteous and informative.
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Jul 2, 2017
Best experience polite nice honest Best Prices on the northwest. 11 on a 1 to 10 scale
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Jun 9, 2017
Professional and honest dealer. Best car buying experience ever.
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Jun 6, 2017
Great, contact was very fast.
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Apr 17, 2017
Timely response when I inquired about the vehicle. Never pushy. Got us great interest rates on our new Mustang.
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Nov 1, 2016
I didn't buy there but they are great and responsive. I found a vehicle a little closer to home but I will keep them in mind and still Recommend them
0 of 1 people found this review helpful.
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Oct 10, 2016
Brent kept in touch by email over a week and a half. When I finally went in to see the car, he was kind, gentle, and helpful. Gary the manager was easy to work with as it was a discussion, instead of a sales negotiation. I did end up buying the car and Brent even helped take my kayak carrier off my old car and put it on the new one. I would definitely go back here!
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Oct 6, 2016
Great customer service, David, Laura and Priscilla were very professional and easy to work with!
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Sep 10, 2016
It was nice.
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Aug 17, 2016
Only internet info request but very prompt
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Jul 18, 2016
Very quick to respond. Answered all my questions. We were able to finance but they were very informative and helpful
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Jul 7, 2016
We met with Brent to look at a car model, a Ford Flex, that we were checking out. He was very helpful and provided good information about the model. Brent was communicative, polite, and followed up without being pushy.
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Jul 1, 2016
I requested that they only contact me via Email, and still got a voicemail message on my phone.
0 of 3 people found this review helpful.
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Jun 6, 2016
Quick to respond, answered all my questions and even emailed me pictures of the vehicle.
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May 19, 2016
Quality used truck. I got a good deal.
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Apr 10, 2016
I feel that we got the run around buy telling us one thing doing another then marking us weat 3hrs for nothing
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Mar 29, 2016
5 star experience. Very upfront, helpful staff, even gave me a 2000. Rebate I was unawsre after the sale price on a 2016 MKC Reserve
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Mar 24, 2016
Pleasant, informative, no pressure and did a follow-up.
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Read 13 old reviews
Nov 14, 2015
Really easy to deal with. Overall great experience.
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Apr 14, 2015
My husband and I have been looking for a second car. Before going to Bowen Scarff we have been to a couple others and walked out. When we walked into Bowen it was a breath of fresh air. We worked with Rick Rickler and we couldn't have asked for a better sales person. This is a no pressure no back and forth kind of place. Rick was extremely helpful, kind, and made everything so easy for us. It took us a total of 3 hours to find a car and get thru financing. If it was a typical car dealership you would be there all day. They stand by their no dickering motto and love that. We found a great car for a great price and to top it off Rick made sure it had new tires put on it. Thank you Rick for making this purchase so easy for us and for making it a fun experience instead of stressful. This will be our dealership from here on out. We had our 2 small kids with us and they were also treated great. Rick gave them candy, they had a t.v. to put cartoons on and they also had games to keep the little ones busy. I will definitely recommend this place to anyone looking for a car.
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Mar 1, 2015
Good price good trade. Good warranty. Great interest rate great truck
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Feb 13, 2014
Excellent, Tim was great. It was the best experience we have ever had buying a new car, and we have purchased numerous new cars over the years so this means a lot!!!
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Jan 29, 2014
The Best part is that there was no BS and it was straight to business. Also out of all the dealers I talked to they were the only ones to offer KBB price for my trade in.
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Sep 11, 2013
Very nice... Just not the car I wanted.
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Aug 13, 2013
They need to compare prices with other dealerships. Their prices are steep.
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Jun 27, 2013
Car was not as presented on web, dents scratches . Salesman was nice but I had to drive hours to find out the car was a mess, not happy.
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Jun 26, 2013
Low balled on trade in. So I went to Portland Courtesy Ford who gave me $3000.00 more for my trade in! Courtesy Ford was the most pleasant dealership I have ever dealt with in my 55 years.
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Mar 20, 2013
Even though I did not purchase the used vehicle I was considering I found Rick R. to be quite courteous and professional and I appreciated all of his input.
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Dec 24, 2012
Dealers are always helpful and not pushy in sales.
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Sep 28, 2012
Responsive
Is this review helpful? Yes | No
Sep 6, 2011
They didn't respond to my questions or emails
Is this review helpful? Yes | No

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