Star Nissan

5757 W Touhy Ave
Niles, IL 60714

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Sales: (847) 807-1722

Service: (847) 973-7328

Today 9:00 AM - 9:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/07/24/10/48/2017_chevrolet_equinox-pic-6383757218775896243-152x114.jpeg

2017 Chevrolet Equinox LT FWD Used Cars in Niles, IL 60714

Great Deal
$2,196 BELOW
CarGurus IMV of $17,031

Price: $14,835

Mileage: 29,973

Location: Niles, IL 60714

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Mosaic Black Metallic Description: Used 2017 Chevrolet Equinox LT FWD for sale - $14,835, 29,973 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2017_hyundai_elantra-pic-6708573564656130583-152x114.jpeg

2017 Hyundai Elantra Limited Sedan FWD Used Cars in Niles, IL 60714

Great Deal
$1,943 BELOW
CarGurus IMV of $13,938

Price: $11,995

Mileage: 47,125

Location: Niles, IL 60714

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quartz White Pearl Description: Used 2017 Hyundai Elantra Limited Sedan FWD for sale - $11,995, 47,125 miles with Bluetooth, Leather Seats, Backup Camera, Power Package, Limited Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/11/08/22/49/2017_subaru_forester-pic-7959286640116819303-152x114.jpeg

2017 Subaru Forester 2.5i Premium Used Cars in Niles, IL 60714

Great Deal
$1,921 BELOW
CarGurus IMV of $20,906

Price: $18,985

Mileage: 33,790

Location: Niles, IL 60714

Average time on market: 26 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Venetian Red Pearl Description: Used 2017 Subaru Forester 2.5i Premium for sale - $18,985, 33,790 miles with Bluetooth, Premium Wheels, Backup Camera, Sunroof/Moonroof, Power Package, Heat Package
https://static.cargurus.com/images/forsale/2019/08/01/20/43/2016_nissan_maxima-pic-5908563342336925030-152x114.jpeg

2016 Nissan Maxima SV Used Cars in Niles, IL 60714

Great Deal
$2,039 BELOW
CarGurus IMV of $17,738

Price: $15,699

Mileage: 59,415

Location: Niles, IL 60714

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Maxima SV for sale - $15,699, 59,415 miles with Bluetooth, Leather Seats, Premium Wheels, Backup Camera, Power Package, Navigation System
https://static.cargurus.com/images/forsale/2019/11/05/01/51/2016_nissan_rogue-pic-376900689328648957-152x114.jpeg

2016 Nissan Rogue SV Used Cars in Niles, IL 60714

Good Deal
$1,991 BELOW
CarGurus IMV of $16,845

Price: $14,854

Mileage: 38,037

Location: Niles, IL 60714

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Rogue SV for sale - $14,854, 38,037 miles with Bluetooth, Premium Wheels, Backup Camera, Power Package, Navigation System, Premium Package
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2017_toyota_rav4-pic-4095632156670694484-152x114.jpeg

2017 Toyota RAV4 XLE AWD Used Cars in Niles, IL 60714

Good Deal
$1,877 BELOW
CarGurus IMV of $21,487

Price: $19,610

Mileage: 32,145

Location: Niles, IL 60714

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2017 Toyota RAV4 XLE AWD for sale - $19,610, 32,145 miles with Sunroof/Moonroof, Power Package, XLE Package, Bluetooth, Premium Wheels, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2013_ford_f-150-pic-6600350815813549873-152x114.jpeg

2013 Ford F-150 XLT SuperCrew 4WD Used Cars in Niles, IL 60714

Good Deal
$2,375 BELOW
CarGurus IMV of $21,836

Price: $19,461

Mileage: 71,547

Location: Niles, IL 60714

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Green Gem Metallic Description: Used 2013 Ford F-150 XLT SuperCrew 4WD for sale - $19,461, 71,547 miles with Bluetooth, Backup Camera, XLT Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2019/11/07/17/37/2019_nissan_kicks-pic-824197170487755599-152x114.jpeg

2019 Nissan Kicks S FWD Used Cars in Niles, IL 60714

Good Deal
$1,488 BELOW
CarGurus IMV of $17,349

Price: $15,861

Mileage: 13,505

Location: Niles, IL 60714

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2019 Nissan Kicks S FWD for sale - $15,861, 13,505 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2016_nissan_murano-pic-7528127989177411704-152x114.jpeg

2016 Nissan Murano SL AWD Used Cars in Niles, IL 60714

Good Deal
$1,883 BELOW
CarGurus IMV of $23,550

Price: $21,667

Mileage: 36,337

Location: Niles, IL 60714

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Murano SL AWD for sale - $21,667, 36,337 miles with Leather Seats, Power Package, Navigation System, SL Package, Bluetooth, Premium Wheels, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/08/20/45/2016_nissan_rogue-pic-3817767808364739767-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Niles, IL 60714

Good Deal
$1,569 BELOW
CarGurus IMV of $17,630

Price: $16,061

Mileage: 35,869

Location: Niles, IL 60714

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Cayenne Red Description: Used 2016 Nissan Rogue SV AWD for sale - $16,061, 35,869 miles with Bluetooth, Backup Camera, Power Package, Navigation System, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/24/10/48/2016_nissan_rogue-pic-8337637346378384522-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Niles, IL 60714

Good Deal
$1,551 BELOW
CarGurus IMV of $17,297

Price: $15,746

Mileage: 32,375

Location: Niles, IL 60714

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2016 Nissan Rogue SV AWD for sale - $15,746, 32,375 miles with Bluetooth, Premium Wheels, Backup Camera, Power Package
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2019_nissan_altima-pic-7396834394442974206-152x114.jpeg

2019 Nissan Altima 2.5 S FWD Used Cars in Niles, IL 60714

Good Deal
$1,737 BELOW
CarGurus IMV of $18,674

Price: $16,937

Mileage: 10,748

Location: Niles, IL 60714

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2019 Nissan Altima 2.5 S FWD for sale - $16,937, 10,748 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2016_cadillac_escalade-pic-7188958582977990951-152x114.jpeg

2016 Cadillac Escalade Platinum 4WD Used Cars in Niles, IL 60714

Good Deal
$3,138 BELOW
CarGurus IMV of $51,649

Price: $48,511

Mileage: 42,745

Location: Niles, IL 60714

Average time on market: 31 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gray Silk Metallic Description: Used 2016 Cadillac Escalade Platinum 4WD for sale - $48,511, 42,745 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Bose High End Sound Package, Remote Start
https://static.cargurus.com/images/forsale/2019/08/06/22/15/2016_nissan_pathfinder-pic-8014582886027183001-152x114.jpeg

2016 Nissan Pathfinder SL 4WD Used Cars in Niles, IL 60714

Good Deal
$1,882 BELOW
CarGurus IMV of $24,315

Price: $22,433

Mileage: 37,251

Location: Niles, IL 60714

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Gun Metallic Description: Used 2016 Nissan Pathfinder SL 4WD for sale - $22,433, 37,251 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, SL Package, Bluetooth, Backup Camera, Trailer Package, Remote Start, Tow Package
https://static.cargurus.com/images/forsale/2019/11/01/12/07/2017_nissan_rogue-pic-7719422501824266656-152x114.jpeg

2017 Nissan Rogue S AWD Used Cars in Niles, IL 60714

Good Deal
$1,536 BELOW
CarGurus IMV of $16,694

Price: $15,158

Mileage: 36,067

Location: Niles, IL 60714

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2017 Nissan Rogue S AWD for sale - $15,158, 36,067 miles with Steel Wheels, Bluetooth, Backup Camera
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 7, 2019
Awesome! We bought our car there! Ask for Barry!
Response from current dealership:
Elvira, thank you kindly for your feedback and review. Welcome to the Berman family!
Jul 28, 2019
GuruHX66J
They went above and beyond to satisfy what i was looking and at the price that was within my range.
Response from current dealership:
Thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Jul 16, 2019
The whole dealer staff was very helpful and honest.
Response from current dealership:
Tricia, thank you kindly for your feedback and review. Welcome to the Berman family!
Apr 24, 2019
They got back to me right away but said the trade in deal was not done yet. I never heard back from them except to try to sell me a totally different make vehicle.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback, Scott. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Feb 1, 2019
GuruBFQM5
They had me approved with the price I wanted along with the downpayment, at least that's what I thought. They came back and said they needed a downpayment of $6000, not the $3000 I wanted to put down. They said in order for me to be under a $500 car note.
3 people found this review helpful.
Response from current dealership:
Thank you for your feedback. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Jan 9, 2019
GuruBS2X2
Responded right away.
Response from current dealership:
Thank you kindly for your feedback and review.
Jan 3, 2019
GuruBSW9R
Very straight forward. Made the buying experience painless.
Response from current dealership:
Thank you kindly for your feedback and review. Welcome to the Berman family!
Dec 15, 2018
GuruXTLC5
Very quick to reply and persistent
Response from current dealership:
Thank you kindly for your feedback and review. Welcome to the Berman family!
Oct 28, 2018
Nessa03
Everyone was so nice and professional And they didn’t make you feel like you were being forced into a purchase. I would recommend anyone looking for a vehicle to go to star Nissan! You won’t regret it!!
Response from current dealership:
Nessa03, thank you kindly for your feedback and review. Welcome to the Berman family!
Sep 8, 2018
Sales manager was extremely rude and argumentative. Dealer did not deliver vehicle to Nashville when promised, so I cancelled deal. General manager intervened and was reasonable, allowed deal to be cancelled, since it was never delivered.
Response from current dealership:
Thank you for sharing your experience, Dennis. Unfortunately, we have no record of you or a vehicle being shipped to Nashville. Are you sure that you dealt with Star Nissan in Illinois?
Aug 27, 2018
Not a bad dealership but could do some things to improve. Ever be forced to take a test drive without leaving the property? I did. Was literally told we were unable to leave the parking lot. Worst test drive ever. Also, was told when I signed the paperwork that they would fill the tank for the long drive home. When I picked up the car the next day (was unable to take the car that night because it hadn't gone through the Nissan certified inspection... which I had to pay extra for) the tank was LITERALLY bone dry. They said they couldn't get me gas and wouldn't even give me money to get it myself. So I had to leave the dealership with a needle below E and an hour drive home in an area I was totally unfamiliar with. Other than that, the price was a fair price and there were no problems with any of the people I worked with. Would I buy a car from them again? Yah, probably... as long as they put in writing I would get enough gas to get home and I could actually test drive the car.
3 people found this review helpful.
Response from current dealership:
Thank you for your feedback, Mike. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Aug 6, 2018
Salespeople were attentive, friendly and responsive. That’s where the positives end. The facility was old, showing wear and tear and straight out dirty in places. The vehicles we drove were both clearly not detailed. There was pet hair all over one and sticky junk on the gear shifter and seat. When I tried to explore the options on the vehicle I was told that they removed the GPS chip because people steal them and that if we bought the car they could put it back. Then when I noticed that the tail light had a a nickel sized hole in it, the sales manager told me that he could get it fixed and “pass that cost along to me.” No thanks.
1 people found this review helpful.
Response from current dealership:
Thank you for your feedback, Dan. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Aug 3, 2018
GuruWT16B
Bad business, they added a lot of fee beside tax and license plate ! Car was 16k came out the be 21k
6 people found this review helpful.
Response from current dealership:
Thank you for your feedback. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Jul 26, 2018
Eugene was great to work with and took my wife and I on a test drive. The van was in great shape, and we thought it was the one!!! When we sat down to negotiate, we found out that the advertised price did not include a $960 maintenance/inspection fee. This was very disappointing. I ended up offering them sticker price for the vehicle, but I was turned down repeatedly. I guess they had too much $$$ into the car. We ended up buying another identical minivan in Lake County, where the dealers do not charge 'hidden' fees! Live and learn, as they say cars are cheaper in the country!
1 people found this review helpful.
Response from current dealership:
We appreciate your feedback,Nicholas . While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. That being said, we apologize for your unpleasant experience and will make every effort to improve.
Jul 26, 2018
Bought from this dealer. They were all great and easy and enjoyable.
Jul 6, 2018
Sales rep W Taylor was helpful in closing the deal.
Response from current dealership:
Mallik, thank you kindly for your feedback and review. Welcome to the Berman family!
May 11, 2018
Very good experience with Bill. Did not purchase from here though. Shopped around for better value for my trade
1 people found this review helpful.
Response from current dealership:
Rico. thank you kindly for your feedback and review.
Apr 12, 2018
nrrner
Very quick response.
Response from current dealership:
Thank you kindly for your feedback and review. Welcome to the Berman family!
Mar 12, 2018
They were nice, cleaned the vehicle, truck was as advertised. The only thing negative, was that I had tofight for the full certified preowned warranty (100K vs 36K)but they wound up giving it to me. Cargurus ad had the full certified prepared warranty in the ad, so that helped.
1 people found this review helpful.
Response from current dealership:
Rich, thank you kindly for your feedback and review. Welcome to the Berman family!
Feb 22, 2018
Very Satisfied customer. A+ for Star Nissan. Walked in the dealership to look at a car i saw online advertised by Star Nissan thru Car Gurus. From the get go i was greeted by Sales, Eugene Choumanov. We arranged a test drive, and all my questions and concerns were addressed. The car was in excellent condition, and was listed below market value. These guys dont mess around, and they are here to sell and provide excellent customer experience. Eugene (Sales), Alex (GM), and Eli (Finance) were on point, and made sure you are well taken care of during your visit, so if you ever go to Star Nissan, be sure to ask for Eugene. The process was very easy, and it was great dealing with this team. I will surely refer friends and family to this location when shopping for a new or used car.
2 people found this review helpful.
Response from current dealership:
Jerome, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Feb 11, 2018
Very responsive & helpful
Response from current dealership:
Byron, thank you kindly for your feedback and review. Welcome to the Berman family!
Jan 4, 2018
Excellent.
Response from current dealership:
Thank you!
Dec 10, 2017
pennypincherkdm
I could not get a honest timely response from dealer.. I was told the car was available and then was told it was not and then told later it was. Told the salesman I wanted to buy the car and never heard back from them.
4 people found this review helpful.
Response from current dealership:
Thank you for your feedback. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Dec 9, 2017
I contacted the dealer regarding the advertised car 2008 Mercedes-Benz. they did not have it anymore plus it had been sold for a long time. i thanked them for the info and was not interested in anything else. I am still getting emails from them so I had to inscribe and block them from my email. I think it is very important that when a customer states they are not interested any more they should honor and remove them from their robo email.
5 people found this review helpful.
Response from current dealership:
We appreciate your feedback, Joanne. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept our apology and give us another chance.
Read 47 old reviews
Nov 2, 2017
Test drove car. Liked the car. Talked numbers. Promised to come back after looking at a few other cars. Eventually purchased car.
2 people found this review helpful.
Response from current dealership:
Sean, thank you kindly for your feedback and review. Welcome to the Berman family!
Sep 29, 2017
I was so disappointed. I set an appointment to see the vehicle and when I got there was told that the car had been sold. It was a pity after driving two and half hours and after talking with the representative barely a few hours. I am sure will never deal with this dealership again.
9 people found this review helpful.
Response from current dealership:
Thank you for your feedback, Emmanuel. Please contact General Manager Bruce Berger who will be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com.
Sep 26, 2017
Chevette79
I didn't purchase the car they were offering but they were great about answering my questions and were very quick to follow up. I wouldn't hesitate to contact Star Nissan again.
Response from current dealership:
Chevette79, thank you kindly for your feedback and review. Welcome to the Berman family!
Aug 25, 2017
The vehicle was not available but they were interested in helping me find another car, I did not purchase a car from this dealer.
Response from current dealership:
Joan, thank you kindly for your feedback and review!
Aug 20, 2017
A very relaxed buying experience. Bill Werner was my sales rep that had only my best interest in mind, very knowledgeable about products, and very prompt to reply to my questions. Communication was not a problem with this dealer, call backs were immediate, and product explanations were simple to understand. It took me two hours from the time I walked in, until the time I left with the vehicle I wanted. No pressure experience will definitely earn my business in the future. Thanks Star Nissan for being so professional.
1 people found this review helpful.
Response from current dealership:
Bill, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!
Aug 16, 2017
Guru918PH
professional , responded on time and had someone waiting for me
Response from current dealership:
Guru918PH, thank you kindly for your feedback and review. Welcome to the Berman family!
Jul 13, 2017
The salesman I was very courtesy and friendly when I ask for that vehicle and give me many options for appointment! This is good and nice!
Response from current dealership:
Luis, thank you kindly for your feedback and review!
Jul 8, 2017
They were extremely nice and professional but didn't have any cars that interested me in their inventory
Response from current dealership:
Giampolo, thank you kindly for your feedback and review. Welcome to the Berman family!
Jun 18, 2017
Carol Nannemann
Replied quickly
1 people found this review helpful.
Response from current dealership:
Thank you!
May 25, 2017
Everything seems to be going fine with communication with the salesman. We live out of state and had made plans with the salesman to meet the next day to look at the car and to buy it if everything was in order and presumed (mistake) that he would reserve it until the next day. Then we got a call from the salesman about 2 hours later that it had been sold that day after we had talked to him! Couldn't believe he did not call us and inform us that someone was interested and confirm that we wanted the car. I guess a sale is a sale and doesn't matter how you treat customers. Really disappointed in the dealership.
3 people found this review helpful.
Response from current dealership:
We appreciate your feedback, Lonna. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept our apology and give us another chance.
Mar 28, 2017
I went to the dealer, they didn't even have the car that they are advertising.
9 people found this review helpful.
Response from current dealership:
We appreciate you feedback, Cheryl. While we strive to make each customer customer happy with their car shopping experience, sometimes we do fall short. Please accept our apology and give us another chance.
Feb 19, 2017
Good. Still waiting for the owners manual, though.
1 people found this review helpful.
Response from current dealership:
Neil, thank you kindly for your feedback and review. If you still have not received your manual, please contact General Manager Bruce Berger, who would be more than happy to assist you. Bruce's direct phone number is 847-647-9961 and email bberger@berman.com
Jan 25, 2017
Awesome dealership!!! Pete our Salesman and Nicole in Finance were both very helpful and great to work with. We drove 2 hours and purchased the 2016 Explorer Limited and drove it home back to Madison the same day. Thank you Star Nissan for everything!
1 people found this review helpful.
Response from current dealership:
Rob, thank you kindly for your feedback and review. Congratulations on your new Explorer and welcome to the Berman family!
Jan 16, 2017
Claudia Winter
Extremely professional, in setting up the appointment to drive the car. When we arrived, the car was there, but we were told that it just sold. Offered a couple others to drive but we declined.
2 people found this review helpful.
Response from current dealership:
Thank you kindly for your feedback and review!
Jan 13, 2017
Overall experience was ok however the person dealing with me not that great and very low interactive. over all process was good.
1 people found this review helpful.
Response from current dealership:
Rajesh, thank you kindly for taking some time to share your experience with us. We thrive on feedback like yours in order to keep bettering ourselves and enhance the experience of all our customers. That being said, we apologize for your experience and will make every effort to improve.
Jul 15, 2016
Had a really hard time getting them to answer the phone or call back even after I purchase the vehicle
7 people found this review helpful.
Jun 10, 2016
A 7star dealership.
0 people found this review helpful.
May 27, 2016
Great experience, great communication, right up to the point where they let me drive 40 miles to say oops we sold that 45 minutes ago. Their communication to get me there was great, but once they sold it that communication should have continued so that I wouldn't have wasted my time. They had no problem letting me come all the way there in hopes of selling me something else and then made poor excuses for why they didn't inform me the car was sold. There's a reason that car salesman are viewed as sleazy and this type of interaction is a perfect example why.
15 people found this review helpful.
May 23, 2016
Dealer was very responsive
Apr 9, 2016
Fantastic! Our salesperson Jorge was hands down, the best and most accommodating I've ever dealt with. Great job and thanks for being so personable.
1 people found this review helpful.
Mar 29, 2016
Excessive calling, emails and texts.
3 people found this review helpful.
Response from current dealership:
Thank you for your feedback! Our apologies for having been in communication with you more often than you had hoped for. It's difficult to find that happy medium for everyone who requests it; especially in an industry where communication is key! Please contact us back via phone, email or text to let us know you'd like to be placed on a do not contact list. Best wishes to you in your car search!
Mar 10, 2016
Lady was very nice and understanding!
0 people found this review helpful.
Response from current dealership:
Thank you, James, for sharing your positive experience with us at Star Nissan!
Mar 2, 2016
Very messy and unorthodoxy price negotiation for a cash transaction. After agreeing on a sales price that was clearly a win-win for both, the came back three times trying to get more money from us with very questionable arguments. After refusing to all three and while I was getting ready to leave they went back to original price we had agreed. They simply ruined the experience for the customer for nothing. I bought the car at the price I expected to but I'm definitely not coming back.
7 people found this review helpful.
Feb 22, 2016
Very courteous and helpful. Quick follow up.
Jan 25, 2016
Excellent
0 people found this review helpful.
Dec 8, 2015
Response was fast and information was given
Nov 10, 2015
Very quick response and professional but purchased a different vehicle
Oct 30, 2015
clydesmom
Great
0 people found this review helpful.
Aug 24, 2015
Great experience with Dealership
Aug 11, 2015
I made an appointment to see the car. When I get there they tell me the car is gone. They show me a different one, more expensive, I don't purchase I leave , when I get home I get a call asking me if I wanted to make an appointment to see the car I originally went to see. I told them I just left the dealer and the car wasn't there. They said they don't what happened. That was my experience dealing with Star Nissan
4 people found this review helpful.
Response from current dealership:
Car was sold. They sell fast. We will work on our communication with our call center.
Jul 29, 2015
They are persistent in follow up and fairly good at communicating in a timely manner via email or phone. The only thing that was less than stellar is their apparent overuse of copy/pasted scripted email responses.
1 people found this review helpful.
Response from current dealership:
We have scaled back our templates in the past few months.
May 29, 2015
Great service,smooth sale transaction. Thank you
1 people found this review helpful.
Response from current dealership:
Thank you!
Dec 9, 2014
Very quick respose, no complaints.
Response from current dealership:
Thank you!
Sep 13, 2014
Professional and helpful. Even though I didn't buy a car from them but I would highly recommend others.
Response from current dealership:
Thank you!
Sep 4, 2014
Because of a sudden change in circumstances I was no longer able to purchase a vehicle. However, I do highly rate Star Nissan for the superb attention I was given. I live out of state and they constantly kept in communication with me by email. I wasn't constantly receiving those annoying follow up phone calls that you usually have to ignore. When I requested pics of the interior of the vehicle, I received them within less than an hour. They were up front with me regarding the costs including the extended warranty prices. I had asked another dealer for prices of the extended warranty so as a customer I can make the best purchase decision for myself and they refused to give me the price twice. They told me that I had to call and talk to the sales manager and when I was ready to buy the vehicle is when they would give me the price in writing. I thought to myself, who buys something before they know how much it's going to cost? Anyway, when I am ready once again to purchase a vehicle I will definitely look at Star Nissan.
Response from current dealership:
Thank you very much for the support!
Jul 7, 2014
Quick response
Jun 24, 2014
I found a car through cargurus and contacted Steve at star nissan. Very helpful, honest and all around good guy. Anyhow very good low pressure buying experience and I got a great car at a good price couldn't be happier. It was a 3 hr drive one way and I would do it again.
Mar 27, 2014
Awesome sales
Response from current dealership:
Appreciate it.
Feb 17, 2014
Although I did not end up buying my car from them, I got immediate response and follow up. They tried hard to get me the best deal and were very honest about the pricing, rebates and trade-in value. I would recommend checking them out.
Dec 5, 2013
They ignored my 2005 Nissan pathfinder SE 4WD request and tried selling me SUVs that I didn,t want.
Dec 1, 2013
Great car at an even better price. Bought a 2010 dodge charger rally. The process was quick they are willing to negotiate my sales person was Dariuz
Jan 27, 2013
Was not wiling to work with me. Only told me what my car was worth and that I was already upside down.
1 people found this review helpful.
Jan 15, 2013
I am a Nissan owner bought two Nissans before an Armada brand new purchase and Maxima as a used purchase. I purchase both of them before from the same dealers as a Cash Deal. Very poor lack of sales negotiations. They don’t know how to listen and negotiate. The sales person didn't want to make a deal on a 4 year old Rogue as CASH DEAL. What is wrong with this people, do they sell cars? Or just only to people that are going to pay the sticker price????? I strongly suggest for those sales people to receive negotiation training or more authority to flex the prices. IT'S A CASH DEAL. They let me walk out like they have done this before. Several weeks later, I receive a call from the sales person. I said to him, you didn't want to deal on the purchase, Don’t waste my time or yours. I am not going back, and I am going where my money is welcome. I must say Good experience for me; they made me change to another brand of vehicle. Thank you…
1 people found this review helpful.
Nov 28, 2012
very quick followup call about inquiry. Very helpful.
Aug 10, 2012
Dealer didn't anser the specific questions I asked.
Jul 28, 2012
Contacted me right away and kept up with me daily!
May 30, 2012
Didn't come across as very professional.

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