Berman Nissan of Chicago
3456 N Kedzie Ave
Chicago, IL 60618
Sales: (773) 839-3098 |
Service: (773) 295-0530 |
Today
9:00am - 9:00pm
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41.944400787353516
-87.70770263671875
Chicago, IL 60618
Berman Nissan of Chicago
3456 N Kedzie AveChicago, IL 60618
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CarGurus
https://www.cargurus.com
Just
Jul 25, 2017
very friendly and accommodating. My only complaint is that the window was off track and they still haven't fixed it yet
Response from Berman Nissan of Chicago:
Thank you for your feedback, Just. Please contact Owner Loyalty Manager Angelo Beltrano who would be more than happy to address your concerns. He will do his very best to resolve this situation to your satisfaction. Angelo's direct email is abeltrano@berman.com
CarGurus
https://www.cargurus.com
Alyson
Jul 10, 2017
Very attentive and responded quickly. We did not end up visiting this dealership because we found a vehicle elsewhere. This rating is for their internet customer service.
Response from Berman Nissan of Chicago:
Alyson, thank you kindly for your feedback and review!
CarGurus
https://www.cargurus.com
Michael
Jul 6, 2017
I requested a quote on shipping the vehicle I found on CG but despite calls and emails I only ever got a "I'll let someone know" and then someone telling me a story about coffee being spilled on a seat which had nothing to do with my simple request. I'm giving the dealership one star since they made no move to sell me the car I wanted.
Response from Berman Nissan of Chicago:
Michael, thank your for your feedback and we will have Angelo Beltrano our Owner Loyalty Manger reach out to you. If your prefer to contact him please do so at abeltrano@berman.com
CarGurus
https://www.cargurus.com
MaryPat
Jul 5, 2017
CarGurus
https://www.cargurus.com
Bruce
Jun 16, 2017
CarGurus
https://www.cargurus.com
Brian
Apr 29, 2017
CarGurus
https://www.cargurus.com
Renee
Apr 25, 2017
Sales rep was not there for 9:30appt. Wandered around for about 10 min. No one approached. Finally asked someone in an office who said that sales rep was no in till 1 but that there were several cars I could look at. Here's a tip: when someone is shopping on line they usually have very specific cars in mind that they have researched for days before come in, as I did. I left, purchased a car later that day somewhere else
Response from Berman Nissan of Chicago:
We appreciate your feedback, Renee. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept our apology.
CarGurus
https://www.cargurus.com
achman
Feb 11, 2017
Out-of-state buyer.
Agreed on price, told me to mail cashiers' check for car.
Later in day told me car was unavailable and that "car went to auction this morning," while another salesman told me "they sold the car today to someone else." Then they stopped responding.
Amateurs.
Response from Berman Nissan of Chicago:
We appreciate your feedback, achman. While we strive to make each customer happy with their car shopping experience, sometimes we do fall short. Please accept our apology and give us another chance.
CarGurus
https://www.cargurus.com
thunder1200
Dec 17, 2016
In person after test drive;
-Berman Nissan heaped on $2000 over CarGurus listing price
-Berman Nissan reluctantly agreed to "honor the CarGurus add
pricing" but held on to the additional $900 used car dealer fee on
top of doc fees and taxes
-Berman Nissan doesn't take credit card deposit for purchase
-Berman Nissan didn't provide photos of the passenger side of
the car that was scratched, chipped, and gouged from car doors
beating against it for years
-Brand insisted the clearly failing clutch was "normal" and
mechanically passed all inspection
Salesman Faustino was a nice enough guy with good
communication
CarGurus
https://www.cargurus.com
STEVEN
Nov 22, 2016
CarGurus
https://www.cargurus.com
cjcarrick
May 14, 2016
I drove three hours to discuss my offer for the vehicle because
the representatives said they would discuss the offer in person.
When I arrived I didn't get to talk to the salesman I had
communicated with, the salesman who helped me looked at me
strangely when I mentioned my offer, I discovered the vehicle
was incorrectly listed (listed as SL, but was SV), that over
$1,000.00 charge would be added to the listed price. I stood
and waited for quite some time before I was assisted; all of this
even though they were aware I was coming and had to travel a
long distance to look at the vehicle.
CarGurus
https://www.cargurus.com
Jacob
Oct 16, 2015
Purchased the van. The ad said it
was "professionally detailed"; it
was anything but detailed. Called
and was told "rust free and looks
awesome for it's age"; the rocker
panels were rotted out and the
body was in lower than average
condition. The paint looked great
in pictures but in was chipped and
scraped all over. They did however
pay for my plane ticket and
reduced the vehicle price, kudos
for the last ditch effort. The sales
manager (Jesus) and the
salesman (Chuck) were good to
deal with though.
Show older dealer reviews 4
CarGurus
https://www.cargurus.com
james
May 5, 2012
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