Bill Kay Nissan

1601 Ogden Ave
Downers Grove, IL 60515

Sales: (630) 796-7896

Service: (888) 257-1917

Today 9:00am - 9:00pm
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2013 Nissan Maxima SV Used Cars in Downers Grove, IL 60515

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2016 Nissan Altima 2.5 SR Used Cars in Downers Grove, IL 60515

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2016 Nissan 370Z Sport Tech Used Cars in Downers Grove, IL 60515

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CarGurus IMV of $27,075

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Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2016 Nissan 370Z Sport Tech for sale - $25,626, 14,770 miles with Bluetooth, Backup Camera, Navigation System, Alloy Wheels
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2014 Volkswagen Jetta SE PZEV Used Cars in Downers Grove, IL 60515

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2014 Nissan Murano SL AWD Used Cars in Downers Grove, IL 60515

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CarGurus IMV of $20,333

Price: $19,408

Mileage: 52,335

Location: Downers Grove, IL 60515

Average time on market: 44 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Silver Description: Used 2014 Nissan Murano SL AWD for sale - $19,408, 52,335 miles with Leather Seats, Backup Camera, Alloy Wheels
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2013 Cadillac CTS 3.6L Premium AWD Used Cars in Downers Grove, IL 60515

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Certified Pre-Owned: No Transmission: Automatic Color: Crystal Red Tintcoat Description: Used 2013 Cadillac CTS 3.6L Premium AWD for sale - $23,747, 22,034 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Trim Package
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2010 Lincoln MKZ Base Used Cars in Downers Grove, IL 60515

Fair Deal
$813 BELOW
CarGurus IMV of $10,885

Price: $10,072

Mileage: 68,099

Location: Downers Grove, IL 60515

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Atlantis Green Clearcoat Metallic Description: Used 2010 Lincoln MKZ Base for sale - $10,072, 68,099 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Trim Package, Chrome Wheels
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2016 Nissan Altima 2.5 S Used Cars in Downers Grove, IL 60515

Fair Deal
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CarGurus IMV of $14,901

Price: $14,140

Mileage: 30,530

Location: Downers Grove, IL 60515

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: Automatic Color: Brilliant Silver Description: Used 2016 Nissan Altima 2.5 S for sale - $14,140, 30,530 miles with Bluetooth, Backup Camera
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2013 Kia Optima EX Used Cars in Downers Grove, IL 60515

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Price: $10,170

Mileage: 92,118

Location: Downers Grove, IL 60515

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2016 Nissan Murano SV AWD Used Cars in Downers Grove, IL 60515

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CarGurus IMV of $27,490

Price: $26,754

Mileage: 14,928

Location: Downers Grove, IL 60515

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Pearl White Description: Used 2016 Nissan Murano SV AWD for sale - $26,754, 14,928 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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2013 Nissan Altima Coupe 2.5 S Used Cars in Downers Grove, IL 60515

Fair Deal
$516 BELOW
CarGurus IMV of $14,963

Price: $14,447

Mileage: 24,102

Location: Downers Grove, IL 60515

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Navy Blue Description: Used 2013 Nissan Altima Coupe 2.5 S for sale - $14,447, 24,102 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels, Convenience Package
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2014 Jeep Patriot Latitude Used Cars in Downers Grove, IL 60515

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Location: Downers Grove, IL 60515

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2014 Chevrolet Volt Premium Used Cars in Downers Grove, IL 60515

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CarGurus IMV of $14,975

Price: $14,519

Mileage: 37,534

Location: Downers Grove, IL 60515

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2014 Chevrolet Volt Premium for sale - $14,519, 37,534 miles with Leather Seats, Chrome Wheels, Bluetooth, Backup Camera, Remote Start, Trim Package, Premium Package
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2014 Kia Forte EX Used Cars in Downers Grove, IL 60515

Fair Deal
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CarGurus IMV of $10,688

Price: $10,261

Mileage: 49,253

Location: Downers Grove, IL 60515

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Aurora Black Description: Used 2014 Kia Forte EX for sale - $10,261, 49,253 miles with Bluetooth, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 16, 2017
I was not happy with this dealership, AT ALL! The signer for the loan had a credit score of 750 although we wanted it titled under our businesses name. They told us there would be no problem. I needed to be somewhere by a certain time and although we should have had plenty of time to conduct business, they just dragged out the process. The whole time saying everything was fine. Finally, I had to leave and I asked them if there were any issues.... they said no... everything was fine. We live about 40 minutes from Bill Kay and I didn't want to leave my partner stranded. After I left they told my partner there was a problem with the loan and that we needed to purchase some type of loan insurance. $1,535 worth of .... that could have been avoided if they told us up front there was an issue. They told us the issue was that the business has several addresses recorded. Although the business had only moved once... in the past 20+ years some of the loans had one of the partners addresses on them. The finance department was jerking us around. They had to have known this the whole time. The car cost $1,535 more than it should have. NOT HAPPY! They tried to make us feel like THEY WERE DOING US A FAVOR BY SELLING US THIS TRUCK! He should have walked away, but felt stuck.....pressured.
Is this review helpful? Yes | No
Nov 11, 2017
GuruZ9G63
I received an email requesting that I schedule car test drive for the car of my interest. I emailed him back stating that before I do anything else I would like him to consider a reduction in the price since the car was way overpriced in comparison to other cars of the same make & model. I never heard back from him and it ended right then and there. There were no further communications between the two of us.
1 of 1 people found this review helpful.
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Response from Bill Kay Nissan:

Thank you for your feed back!  It is our goal to make sure that you have had a truly exceptional experience with all interactions with Bill Kay Nissan. We would like the opportunity to find out where we fell short of this goal.  Please contact me back directly see if we can assist you further.  Sincerely,
Justin Delgado
General Manager
Bill Kay Nissan
(630)969-3200
Oct 23, 2017
Pricing listed on Car Guru is not even in the ballpark of what the dealership presents to you. Beware of any deal to good to be true. They shot me a price on email of 30,297 and the actual cost was over 41,000. Pricing online and in email included every single possible rebate. Such as military discount, recent college grad, previous Nissan owner, if you finance through them,etc etc. This huge tidbit of info was never shared until after we test drove and thought we were purchasing the car for the quoted price. On the plus side the salesman was extremely knowledgeable, and both he and the manager were personable. Do not go to this dealership expecting to get the price quoted to you. I feel that was a deceptive tactic to get us into the door. They do have a huge selection of cars.
1 of 1 people found this review helpful.
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Oct 19, 2017
Guru9KGPN
Good
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Oct 5, 2017
ISUSparkyGrad
5
Nice folks, couldn't get the car to start though.
0 of 1 people found this review helpful.
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Aug 6, 2017
Yes. The dealer replied by email to inform me that the car I was inquiring about had been sold.
Is this review helpful? Yes | No
May 18, 2017
I bought my car there. Happy with the deal. It was the little things that bothered me. Windshield solvent was empty. Salesman was great. Service department was all business but not very friendly.
Is this review helpful? Yes | No
May 14, 2017
Good experience. Unfortunately, car I was interested sold.
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Mar 14, 2017
Chieftain_3985
Responded quickly
Is this review helpful? Yes | No
Mar 3, 2017
I bought a car there years ago and promised myself when I drive away I would never go back. The deal was ok but the low fuel light was on and they said they were sorry but the gas station they use was closed so I had to find a place at 9:30 PM and buy my own gas. The car had only 1 key so they gave me a 'good deal' later and 'only' charged me $90+ for another key. The parking brake pedal was missing and they promised me a replacement. It took a call a day for a solid week to get them to grudgingly provide it. It has been years but I was so aggravated I remember the details. I waited for them to send me a survey so I could tell them what I thought of them but no opportunity for feedback ever came. I have steered people away from them because of the 'customer service' I received. I was only there because I loved the vehicle I found there.
5 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Bill Kay Nissan:

Thank you for your feed back!  I understand this situation was "years" ago, but I would still like to address it correctly. It is also important to take note that the people invloved with your original transaction "years" ago may not be here. It is our goal to make sure that you have had a truly exceptional experience with all interactions with Bill Kay Nissan. I would like the opportunity to find out where we fell short of this goal and how we can make it right.  Please contact me back directly see if we can assist you further.  Sincerely,
Justin Delgado
General Manager
 More ...
Dec 3, 2016
Excellent service
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Oct 29, 2016
Dealer contacted me right away with info
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May 11, 2016
called me and responded quickly
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Apr 13, 2016
I went in to see this vehicle and recieve awesome customer service from, Eric and Steve.... They went above and beyong to lower my monthly car payments after I purchased this vehicle... Jason the general manager was also amazing. I'd definitely come back to see one of these guys again for future car purchase.
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Feb 18, 2016
I drove over 45 minutes to get there and brought a friend along with me. All they saw were two women walking in. Khalil was nice, but the sales manager told my friend that she was mean, just because she told him like it was. The vehicle was overpriced, so when I told them what I wanted to pay, they asked how I arrived at that price. I went up $1,000 from my original offer, they came down $249.They asked if I had seen a vehicle with the same features for cheaper. When I said yes, they wanted to know why I didn't buy that one. It sold before I could test drive it. I purchased a vehicle somewhere else the next day, with less miles. It was the vehicle I thought had been sold. The following day, I noticed Bill Kay dropped their price by $1,000.
3 of 3 people found this review helpful.
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Jan 10, 2016
Professional, truthful and willing to go extra mile for customer
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Dec 15, 2015
He's very nice!
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Read 13 old reviews
Jul 17, 2015
Kahlil was great to work with along with the rest of their staff. Outstanding car buying expirience
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Jun 20, 2015
Very nice salesperson
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Jun 17, 2015
Dealer responded promptly but found a better deal elsewhere.
0 of 1 people found this review helpful.
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Apr 22, 2015
Dealer listed it as a NEW vehicle however after providing a price quote, sales manager stated that it is a demo with over 5000 miles on it. please Be aware of these tactics.
1 of 1 people found this review helpful.
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Feb 19, 2015
Good response, but not pushy either. I never followed up with them I went a different direction.
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Aug 11, 2014
good
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Feb 27, 2014
response was very fast
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Feb 24, 2014
Good contact and follow up,.
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Jan 22, 2014
good people worked out a deal on a 2004 saab 9-3 convertible , took a few more days to come to the price my wife and i wanted, good dealership
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Nov 6, 2013
I received a fast cal back. Very friendly, however I found a great deal I could not pass up
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Jul 15, 2013
Easy to work with and worked hard to get my business.
Is this review helpful? Yes | No
Nov 3, 2012
responded faily quickly
Is this review helpful? Yes | No
Sep 21, 2012
billjudy1
Very helpful,but car was not in budget, however they were willing to help in search.
Is this review helpful? Yes | No

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