Rusty Wallace Cadillac GMC Kia

Eager to help customers

very good courteous

very helpful, knowledgeable. all questions answered. .

Sent in what I guess they considered a laughable lowball offer, even though the vehicle I inquired about was priced way above comparable ones in a 200mi. radius. I was contacted pretty quickly by email by an Internet manager. She promised to "go to bat" for me the next morning and send me an email. Morning passed and evening came... No email. Called her and she said, "oh you didn't get my email?" Didn't give me a counteroffer and suggested another car. I made a higher offer and she said she would text me within 15 mins. Hours passed and again, no return communication. I had to call back again and she was not able to be found. They were able to get in touch with her to get the details but said, it was too low and offered a Dodge Journey at that price and to look at it online. Looked it up and it was actually a Dodge Caliber. Big difference. This is the only dealership I've ever dealt with that doesn't honor their word about communication or respect a cash offer. Just not how you conduct proper business no matter how you consider the offer and this is coming from someone with a B.A. In business management. Honestly, don't waste your time with this place unless you want to show up with retail + in hand. Don't expect common courtesy in communication. And if you expect otherwise, like I do, then move along to another dealership.

Cadillac had 20,000 more miles than reported to cargurus. Danny and Jason were great did a very good job for me. Will i go back depends.on the deal !

The car should have a price listed so I am not only shocked at the high price but also thought they were way too expensive.

They will work with to make sure you are getting the best deal.this is my third purchase from rusty Wallace of Morristown will do business again with them they want you to be satisfied with your deal.

Dealer responded with limited information. Upon arriving at the dealer the attitudes of employees were poor and condescending.

very quick on emailing me back

Salesman was excellent! Employees wete friendly and efficient!