Roberts Automall

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19 Park Lane
Downingtown, PA 19335

Sales: (610) 269-8200

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2017 Kia Rio LX Used Cars in Downingtown, PA 19335

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 12, 2017
Hours after we test drove this vehicle the price increased by $1800. We left the dealership at 9p and by midnight it was increased. Stacey was very rude and belligerent when my husband asked her why the price was increased. After that experience she deserves to be fired. Ultimately the dealership gave my husband the original price for the vehicle. I do not recommend dealing with this woman who works there. She is literally a nightmare and has no place in customer service. It's unprofessional to tell a customer they are harassing her when they insist on a valid reason for a price increase. We drove an hour each way to see this vehicle we weren't taking her "deal with it" attitude. We have screenshots of her texts. I can prove everything she said. Go elsewhere for a vehicle. This place needs to get their act together!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Roberts Automall:

Thank you for bringing this situation to our attention, and we will address your concerns.   From what I understand, we were able to honor the price that you had originally seen and you have completed the purchase of your vehicle. We hope that you enjoy your vehicle and take advantage of the Maintenance plan that came with the vehicle.  If you have any further concerns, please feel free to reach out to Greg at 610-269-8200 Ext 3112.
Apr 7, 2017
good
Is this review helpful? Yes | No
Mar 10, 2017
It was good.
Is this review helpful? Yes | No

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