Pugi Downers Grove

2020 Ogden Ave
Downers Grove, IL 60515

Sales: (630) 626-0475

Service: (877) 886-6434

Today 9:00 AM - 6:00 PM
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2016 Chevrolet Malibu Limited LT Used Cars in Downers Grove, IL 60515

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2008 Pontiac Vibe Base Used Cars in Downers Grove, IL 60515

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2015 Acura TLX V6 SH-AWD with Technology Package Used Cars in Downers Grove, IL 60515

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Average time on market: 28 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Description: Used 2015 Acura TLX V6 SH-AWD with Technology Package for sale - $25,994, 20,095 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
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2017 Jeep Grand Cherokee Limited 4WD Used Cars in Downers Grove, IL 60515

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Mileage: 23,031

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Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blue Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $31,710, 23,031 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
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2009 Honda Fit Sport Used Cars in Downers Grove, IL 60515

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Mileage: 90,130

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2016 Chevrolet Equinox LTZ Used Cars in Downers Grove, IL 60515

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2011 MINI Countryman S Used Cars in Downers Grove, IL 60515

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2014 Hyundai Santa Fe Sport 2.4L Used Cars in Downers Grove, IL 60515

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CarGurus IMV of $17,512

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2014 Volkswagen Jetta SEL Used Cars in Downers Grove, IL 60515

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Mileage: 26,095

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2017 Hyundai Tucson SE Used Cars in Downers Grove, IL 60515

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Mileage: 27,280

Location: Downers Grove, IL 60515

Average time on market: 31 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Overdrive Color: White Description: Used 2017 Hyundai Tucson SE for sale - $17,460, 27,280 miles with Bluetooth, Backup Camera, Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 6, 2017
The Pugh team was excellent! The vehicle was available, Unfortunatly this was not large enough-
Is this review helpful? Yes | No
Nov 30, 2017
Very honest and upfront. Gave me a lot of information and priced as aggressively as they could on a VW Alltrack SE. We decided to go with a Subaru because we needed the additional carry space and the symmetrical all wheel drive but I would consider this dealer for the VW when it's time for a 2nd vehicle.
Is this review helpful? Yes | No
Nov 18, 2017
dtbradley23
Pugi did a good job of staying in contact with me regarding the vehicles I was interested in. There was no pressure from the sales department and I felt good about my interactions with staff there. I would have likely pursued a purchase with them however their pricing was misleading (at least it was to me). If you are going to tell the potential buyer that the vehicle is VW Certified, but then upsell them $1,000 onto the price you have posted online to actually get the VW Certified warranty, you have misled the consumer. This is why my rating can't be 4 or 5 stars.
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Nov 12, 2017
GuruZQSFB
I bought my car from this dealer. Their cars are in good condition and the price is reasonable at least in my case. The people here are nice and responsive.
Is this review helpful? Yes | No
Nov 8, 2017
Unpleasant experience. Took 2 hours longer than necessary. Staff wouldn't give us a straight answer as to what was delaying the process. You could tell they understaffed to save money which negativity affected their service. Avoid this dealer if possible.
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Oct 22, 2017
Though I didn't buy a vehicle from this dealership they were very personable and professional.
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Sep 27, 2017
Very quick to answer questions
1 of 1 people found this review helpful.
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Sep 21, 2017
Professional with a very quick response to my emails
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Sep 18, 2017
They did an awesome job on communication. Living almost 2 hours away from the location, they worked with me to get there to test drive and get the car! They texted me to see how the car was running. Truly caring people! Would definitely recommend to others!
Is this review helpful? Yes | No
Aug 1, 2017
Cutenu2
Fabulous and professional. I highly recommend this dealership.
1 of 1 people found this review helpful.
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Jul 25, 2017
My salesperson was spectacular - Matthew knew his cars and prices - I test drove 3 cars at my request but really came in to drive only 1. The price was right - he gave me what I wanted in trade, we did the deal and the whole process was FAST and Cordial!! Fantastic car as well. I can't say enough about Matt - good small talk but lots of action. I will do business with Pugi in the future and I hope with Matt as well. You'll make a heck of a lawyer...
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Jul 21, 2017
Buckeye4lf
5
Quick response, answered questions.
1 of 1 people found this review helpful.
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May 26, 2017
Joe, was very professional showed me cars that I was interested in and within my price range. Thank you
1 of 2 people found this review helpful.
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May 26, 2017
Outstanding attention given to the customer. They make you feel like you matter and they go the extra mile for you.
Is this review helpful? Yes | No
May 24, 2017
Guru6NWL
Willing to negotiate. Very kind sales man. I love my car so I'm satisfied
Is this review helpful? Yes | No
May 10, 2017
binoy
dishonest dealer. drove all the way down for 35 minutes, paid toll, gas, etc. just to find out the car had signs a pet was transported in the car. i called ahead to save me the headache and travel and they told me there was never a pet in the car and not a smokers car. Terrible!
5 of 6 people found this review helpful.
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Mar 22, 2017
Amherdt_1022
Very friendly...they actually sold it before I could make up my mind.
1 of 1 people found this review helpful.
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Mar 8, 2017
Arielnicol
Great communications!
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Mar 2, 2017
Great communication. I just decided on another car.
Is this review helpful? Yes | No
Mar 1, 2017
murf257
The day before I was to test drive the car I was interested in, was sold and the dealer immediately notified me
Is this review helpful? Yes | No
Feb 23, 2017
MCALDWELL63
I only dealt with this dealer online via email. They were very responsive and not pushy at all.
Is this review helpful? Yes | No
Feb 17, 2017
Rick Nowacki
Contacted me a few time. SEEMED like a good place
Is this review helpful? Yes | No
Feb 16, 2017
This is my 3rd "painless" purchase from Pugi. Staff is professional and works with the customer throughout the entire car buying process.
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Feb 13, 2017
Communication is awesome
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Jan 26, 2017
snake1996
Great communication, very professional sales staff. easy to work with.Great deal on the vehicle that we purchased. Will check out your inventory on our next purchase.
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Jan 24, 2017
All around good experience though 2hrs to wrap up paperwork seemed too long. Detailing of car interior was not the best given they had those 2 hrs to clean it. Leather was still dirty in back. I think if you want to sell a newer used car, take the time and detail it pre sale. That would set you apart from the pack
2 of 2 people found this review helpful.
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Nov 2, 2016
Rudale was very nice and professional. I did not purchase my car from them, but if I did not find one closer to my home I would have gone there. They seem very willing to work with me.
Is this review helpful? Yes | No
Nov 1, 2016
Jutterback64
The dealer was friendly and courteous. They contacted me very quickly. We test drove the car. We did not buy the car. They did not pressure us to buy the car. They allowed us to walk away so we could continue shopping.
1 of 1 people found this review helpful.
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Oct 21, 2016
Nice dealership sent photos of car
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Sep 24, 2016
Good experience.
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Sep 24, 2016
My experience at Pugs was very nice. Jesse Sanchez is a standout employee,who treated me very well. I give him 5 stars.
Is this review helpful? Yes | No
Sep 23, 2016
coffeelover40
Very capable and persistent internet sales team. Ashley does a great job of following up on potential leads
Is this review helpful? Yes | No
Sep 21, 2016
juliadr
Dealer responded promptly and courteously. I inquired about a vehicle around 6:30pm in the evening and someone called right away. I was supposed to have photos the next morning. We played telephone tag the next couple days only for me to learn that the vehicle supposedly sold that very next morning. Greatly disappointed. But definitely did attempt to communicate
1 of 1 people found this review helpful.
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Aug 19, 2016
Very satisfying
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Aug 5, 2016
Responsive
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Jul 12, 2016
Excellent dealer! Very friendly!
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Jul 11, 2016
Responded quickly
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Jun 1, 2016
Very attentive, no pressure. I was tentatively looking, decided to not purchase at this time but I will consider Pugi when I do decide to make a trade. Kind & professional.
1 of 1 people found this review helpful.
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May 17, 2016
Andreabt2015
Very frustrating! This is the exact car I want. When I contacted them to see it, they told me it is no longer available for sale because of the airbag recall! When I said they should take it down then, they said CarGuru would not allow them to take it down! Feels like a bait and switch....I just don't know from who because this is the second time it has happened for THIS car!!
5 of 5 people found this review helpful.
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May 7, 2016
The salesman hit the car we went to see into another car
1 of 1 people found this review helpful.
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Apr 22, 2016
Great sales team!
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Apr 22, 2016
The experience was good from start until finish. Tom was very nice, helpful, and knowledgeable.
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Apr 15, 2016
I called but did not leave a message. Ashley quickly called me back and tried to get me a loan for the car I wanted. Unfortunately I was unable to get the car, but she is great!
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Mar 6, 2016
prompt response.
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Mar 2, 2016
all good.
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Feb 29, 2016
Very helpful. They contacted me right away. I went in for a test drive. I just decided on a different car.
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Feb 24, 2016
I've tried emailing 6 emails with the year, make, model, miles, color, and vin. number of the vehicle i would like to trade in. I get robotic responds to my emails never answering what my trade in value (ball park figure) would be, to see if it would be worth my time to make the 120 mile round trip. The vin. number has ever option, color, description listed...but this dealer can't seem to figure this out. Their emails are wanting to know how they are doing? What car are you interested in? What's your vin number? What color is your car? What options do you have? Many emails but never answering my original question....what is my 2016 Audi S3 with less than 2000 miles (ball park idea) worth? Oh yeah, by the way...the car you are interested in...we just sold! String you out, with our robotic emails. Glad I didn't make the drive. If their this bad with a simple question, you've got to wonder how bad would they be with to deal with?
3 of 3 people found this review helpful.
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Dec 27, 2015
They treated me very good and were very fast in closing deal.
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Read 1 old review
Nov 6, 2015
Contacted me quickly and has very good prices
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