Orange Buick GMC

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GM Certified Internet Dealer, GM Certified Used Vehicles

3883 W Colonial Dr
Orlando, FL 32808

Sales: (407) 295-8100

Service: (407) 965-3989

Today 9:00am - 8:30pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2017
mattgeo1318
I sent an email with a few questions about the car, specifically an issue on the car fax report. I was told I would need to research the problem. The day I planned on driving 2 hours to see the car it appeared to have been sold as it was no longer on their inventory list. I called the dealership 4 times to inquire if the car was still available, and was transferred to voicemail every time. I got an email back a day later stating the car was still available. I replied "are you sure, because it is not listed on your website or others websites?" No reply. I would have been very upset if I made the drive only to find out the car wasn't available just so they could get me to the dealership. I expected more from a new car dealership. Very disappointed.
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Jul 6, 2017
Went to this dealership while on vacation to look at a vehicle for my wife. Spoke to Mr. Jay and told him we were interested in buying the vehicle and would bring a check in from our bank for the vehicle the next day at 4pm. The next day I call him in the am and tell him we have the bank check and will come at 4pm to pickup the vehicle. My wife and I get to the dealership and speak to Mr. Jay and he tells us another buyer is test driving the vehicle we were set buy! I was highly pissed off by the unprofessionalism of this dealership. Not once did he tell me that another person was test driving the vehicle and he knew we were coming to buy the vehicle that day and knew we were on the way. This dealership does shady businesss, they will smile in your and will totally do or say something different.
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Jun 10, 2017
Fast response
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Apr 6, 2017
Was going to look at a used car after verifying they still had it. Five minutes later they call saying they did not have it. At least they called me back.
1 of 1 people found this review helpful.
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Apr 1, 2017
Dealership responded twice, but vehicle sold in two days before I could look at it. Dealership didn't answer the question that I had asked them.
1 of 1 people found this review helpful.
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Mar 17, 2017
It was good.
1 of 1 people found this review helpful.
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Feb 28, 2017
Answered all my questions promptly
1 of 1 people found this review helpful.
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Jan 30, 2017
Coupe_4836
Outstanding Customer Service. They were able to find me a reputable lender even though my credit was bad. I'm very grateful.
1 of 1 people found this review helpful.
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Jan 12, 2017
Dealer never responded after the test drive and then sold the car to someone else. I left the dealership while waiting on information regarding the check engine light problem encountered during the test drive. The dealer sold the car that afternoon without ever contacting me. I was ready to purchase and was disappointed in the lack of engagement and communication.
5 of 5 people found this review helpful.
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Dec 14, 2016
Very good experience, Walter went out of his way to help me buy this car. Third car bought at this location in the last 25 years.
1 of 1 people found this review helpful.
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Dec 9, 2016
Started conversation with Chris, never got a price on this vehicle. No follow up. Disappointed, we had bought from this dealership in the past and found them very competitive.
3 of 3 people found this review helpful.
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Dec 6, 2016
quick to responde to inquiry.
1 of 1 people found this review helpful.
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Nov 30, 2016
Rdfoster
Very nice and friendly people. I received an email and an informative text message. I am happy that they contacted me to give me options.
1 of 1 people found this review helpful.
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Nov 10, 2016
Very professional and helpful
1 of 1 people found this review helpful.
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Oct 22, 2016
Sales manager was very rude and acted as if he really didn't want to make a deal when me and wife were trying to purchase two vehicle's for cash,although Adolph my original salesman was excellent and tried his best to work a deal. If you go here ask for adolph
6 of 6 people found this review helpful.
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Aug 24, 2016
Was sold before I could go and was good at communicating that with me
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Aug 17, 2016
Dont want sle we want slt crew cab , did follow up a few times
1 of 1 people found this review helpful.
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Aug 16, 2016
Someone followed up very helpful staff
1 of 1 people found this review helpful.
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Aug 14, 2016
Excellent service. My vehicle was delivered to my home from about 45 miles away. I'm very pleased........
1 of 1 people found this review helpful.
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Jul 27, 2016
All I can say is that it was quite good. Did everything they promised.
1 of 1 people found this review helpful.
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Jun 8, 2016
billkay706
Very nice people, not pushy or hard.
1 of 1 people found this review helpful.
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Jun 5, 2016
Great customer service
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May 24, 2016
Did not have the car available to sell, couldn't find it at first, then realized it was the one that "the detailer hit and is in the body shop for repairs" brought it out and the top didn't close properly on the convertible. They were not seeming to care a whole lot either.
1 of 1 people found this review helpful.
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May 10, 2016
No pressure from salesman! Pleasure to work with..
1 of 1 people found this review helpful.
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May 6, 2016
I was trolling the network for Buick Roadmaster Station Wagons when Orange Buick GMC Dealership in Orlando, Florida showed up. I was intrigued w/ the photos, mileage and price. However, I live near Chicago so emailed them to see if they ever ship cars. I got an immediate response that when in the area would be good to come and test drive before buying. Now I know that the dealership was not aware that I live 'far' away and not likely to be in the area. So . . . I emailed them that information, which they answered immediately with 'thank you for the update'. It would be my opinion that a person who lives within the vicinity of Orange Buick GMC, that they would get prompt, courteous and friendly service to see if there would be a vehicle of interest.
1 of 2 people found this review helpful.
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Mar 19, 2016
Very helpful and knowledgable. Still looking at 2 other brands before making decision.
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Mar 18, 2016
Good!
0 of 1 people found this review helpful.
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Mar 9, 2016
Great
0 of 1 people found this review helpful.
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Feb 15, 2016
Had a call within less than 24 hours
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Dec 23, 2015
Mike and mark were very helpful
0 of 1 people found this review helpful.
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Oct 23, 2015
i did not like the dealer fees they put on cars thats nothing more than padding ,and all dealers that do that should be ashame jacking up cost to pad their pocket
3 of 3 people found this review helpful.
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Read 6 old reviews
Sep 11, 2013
kellyNat
45
prices too high
1 of 1 people found this review helpful.
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Aug 18, 2013
I dislike car shopping with a passion. This dealership, in particular Erin (salesman) and Mark (finance) made the experience of buying a vehicle enjoyable for me. We had spent the previous day looking at vehicles at over a dozen other dealerships. I really liked the no haggle pricing.
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Feb 25, 2013
Responded by email and left a few messages.
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Dec 11, 2012
Ok
0 of 1 people found this review helpful.
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Nov 20, 2012
dealer responded with automated email, then phone calls to answer my questios. made appointment to see car, drove 120 miles to find car was no longer on the lot!
1 of 1 people found this review helpful.
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Oct 4, 2012
good
0 of 1 people found this review helpful.
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