Phillips Buick GMC

GM Certified Internet Dealer

2160 US Hwy 441
Fruitland Park, FL 34731

Sales: (352) 775-0520

Service: (888) 497-0278

Today 8:30am - 8:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/06/07/07/11/2014_chevrolet_camaro-pic-8703491645783419035-152x114.jpeg

2014 Chevrolet Camaro 2LS Used Cars in Fruitland Park, FL 34731

Great Deal
$3,398 BELOW
CarGurus IMV of $17,386

Price: $13,988

Mileage: 29,968

Location: Fruitland Park, FL 34731

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2014 Chevrolet Camaro 2LS for sale - $13,988, 29,968 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/09/07/36/2017_buick_enclave-pic-7960254885555929080-152x114.jpeg

2017 Buick Enclave Premium AWD Used Cars in Fruitland Park, FL 34731

Great Deal
$6,592 BELOW
CarGurus IMV of $42,580

Price: $35,988

Mileage: 8,828

Location: Fruitland Park, FL 34731

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Frost Tricoat Description: Used 2017 Buick Enclave Premium AWD for sale - $35,988, 8,828 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/25/07/48/2014_buick_encore-pic-7843866268552888834-152x114.jpeg

2014 Buick Encore Premium Group Used Cars in Fruitland Park, FL 34731

Great Deal
$3,123 BELOW
CarGurus IMV of $17,111

Price: $13,988

Mileage: 60,429

Location: Fruitland Park, FL 34731

Average time on market: 50 days Certified Pre-Owned: No Transmission: Automatic Color: Ruby Red Metallic Description: Used 2014 Buick Encore Premium Group for sale - $13,988, 60,429 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/22/09/53/2015_gmc_terrain-pic-4874961474507604703-152x114.jpeg

2015 GMC Terrain Denali Used Cars in Fruitland Park, FL 34731

Great Deal
$2,400 BELOW
CarGurus IMV of $25,388

Price: $22,988

Mileage: 27,466

Location: Fruitland Park, FL 34731

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Crystal Red Tintcoat Description: Used 2015 GMC Terrain Denali for sale - $22,988, 27,466 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/24/04/47/2017_cadillac_xt5-pic-1985162768807902841-152x114.jpeg

2017 Cadillac XT5 Luxury Used Cars in Fruitland Park, FL 34731

Great Deal
$4,327 BELOW
CarGurus IMV of $42,315

Price: $37,988

Mileage: 13,518

Location: Fruitland Park, FL 34731

Average time on market: 80 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Red Passion Tintcoat Description: Used 2017 Cadillac XT5 Luxury for sale - $37,988, 13,518 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/09/07/36/2017_buick_enclave-pic-1549031711360604250-152x114.jpeg

2017 Buick Enclave Premium AWD Used Cars in Fruitland Park, FL 34731

Good Deal
$5,038 BELOW
CarGurus IMV of $41,026

Price: $35,988

Mileage: 11,956

Location: Fruitland Park, FL 34731

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Frost Tricoat Description: Used 2017 Buick Enclave Premium AWD for sale - $35,988, 11,956 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/19/15/13/2016_subaru_outback-pic-8822607206315511088-152x114.jpeg

2016 Subaru Outback 2.5i Premium Used Cars in Fruitland Park, FL 34731

Good Deal
$1,707 BELOW
CarGurus IMV of $25,695

Price: $23,988

Mileage: 10,723

Location: Fruitland Park, FL 34731

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed CVT Color: Crystal White Pearl Description: Used 2016 Subaru Outback 2.5i Premium for sale - $23,988, 10,723 miles with Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/24/08/29/2015_ford_mustang-pic-6562717457097944391-152x114.jpeg

2015 Ford Mustang V6 Convertible Used Cars in Fruitland Park, FL 34731

Good Deal
$1,947 BELOW
CarGurus IMV of $20,935

Price: $18,988

Mileage: 13,539

Location: Fruitland Park, FL 34731

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2015 Ford Mustang V6 Convertible for sale - $18,988, 13,539 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/22/09/53/2014_toyota_tundra-pic-8530965553847275416-152x114.jpeg

2014 Toyota Tundra SR5 Double Cab 4.6L Used Cars in Fruitland Park, FL 34731

Good Deal
$1,840 BELOW
CarGurus IMV of $23,828

Price: $21,988

Mileage: 74,526

Location: Fruitland Park, FL 34731

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Sky Metallic Description: Used 2014 Toyota Tundra SR5 Double Cab 4.6L for sale - $21,988, 74,526 miles
https://static.cargurus.com/images/forsale/2017/06/19/15/13/2007_ford_edge-pic-6931839704419174121-152x114.jpeg

2007 Ford Edge SEL Used Cars in Fruitland Park, FL 34731

Good Deal
$1,341 BELOW
CarGurus IMV of $9,336

Price: $7,995

Mileage: 90,632

Location: Fruitland Park, FL 34731

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Creme Brulee Clearcoat Description: Used 2007 Ford Edge SEL for sale - $7,995, 90,632 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/19/16/20/2012_chevrolet_traverse-pic-5282008889639874825-152x114.jpeg

2012 Chevrolet Traverse 1LT Used Cars in Fruitland Park, FL 34731

Good Deal
$1,286 BELOW
CarGurus IMV of $15,274

Price: $13,988

Mileage: 71,664

Location: Fruitland Park, FL 34731

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2012 Chevrolet Traverse 1LT for sale - $13,988, 71,664 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/14/12/29/2017_gmc_terrain-pic-2361446098193577392-152x114.jpeg

2017 GMC Terrain Denali Used Cars in Fruitland Park, FL 34731

Good Deal
$2,388 BELOW
CarGurus IMV of $33,376

Price: $30,988

Mileage: 4,054

Location: Fruitland Park, FL 34731

Certified Pre-Owned: No Transmission: Automatic Color: Graphite Gray Metallic Description: Used 2017 GMC Terrain Denali for sale - $30,988, 4,054 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/19/15/38/2001_ford_mustang_svt_cobra-pic-3788993330520512346-152x114.jpeg

2001 Ford Mustang SVT Cobra 2 Dr STD Convertible Used Cars in Fruitland Park, FL 34731

Good Deal
$1,648 BELOW
CarGurus IMV of $7,643

Price: $5,995

Mileage: 134,605

Location: Fruitland Park, FL 34731

Certified Pre-Owned: No Transmission: 5-Speed Manual Color: True Blue Clearcoat Metallic Description: Used 2001 Ford Mustang SVT Cobra 2 Dr STD Convertible for sale - $5,995, 134,605 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/22/09/53/2012_buick_enclave-pic-6718861993173920983-152x114.jpeg

2012 Buick Enclave Premium Used Cars in Fruitland Park, FL 34731

Good Deal
$1,282 BELOW
CarGurus IMV of $20,270

Price: $18,988

Mileage: 70,473

Location: Fruitland Park, FL 34731

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2012 Buick Enclave Premium for sale - $18,988, 70,473 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/07/27/11/06/2012_toyota_tundra-pic-2930093219440675216-152x114.jpeg

2012 Toyota Tundra Limited CrewMax 5.7L Used Cars in Fruitland Park, FL 34731

Fair Deal
$1,722 BELOW
CarGurus IMV of $28,710

Price: $26,988

Mileage: 69,738

Location: Fruitland Park, FL 34731

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Gray Metallic Description: Used 2012 Toyota Tundra Limited CrewMax 5.7L for sale - $26,988, 69,738 miles with Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 12, 2017
Awful experience. The car salesperson was not knowledgeable about the car and not helpful at all. Seemed I was wasting their time.
0 of 1 people found this review helpful.
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Aug 10, 2017
Zach Ferguson
I am in the Military and was out of town but found the car I wanted at Phillips Buick. I contacted them and told them I wanted the vehicle as it was the Acadia I have been searching for but couldn't be there until Sat at 2 as it was Wed and that I had the loan pre approved and was going to pay what they were asking. I thought they were holding it as I would of done whatever needed to hold it but they sold it and asked if I wanted a red one. How rude and such bad practice. The management was rude and really didn't care as to emphasize how many dealerships they have. Very unpleasant experience and horrible customer service don't recommend them.
1 of 1 people found this review helpful.
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Aug 2, 2017
Overall a great buy from dealship. Only down fall was internet salesperson did quote a price that dealship couldn't honor. Did work a deal out that was good enough for the purchase. Would recommend going her but not contacting via internet.
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Jul 27, 2017
I have not gone to the dealer in person just yet, but so far I have reason to believe Phillips Buick GMC's staff are highly courteous and patient. The vehicle I'm interested in, a 1993 Lincoln Town Car, is actually considerably below an average market value of $3500, and it has under 110,000 miles on it for this price, which is excellent and a very fair price. I look forward to doing business with this dealer in a couple of days and my experience has been very positive.
Is this review helpful? Yes | No
Jul 7, 2017
Guru9BQVP
My experience at the time of buying the car on 07/01/2017 was more or less satisfactory, the business manager is a little bit rude. I as a client have to defend my money according to what I see. When I went to do the test of the car the dealer person who accompanies me he said when I turn the wheel to the left side the car makes a noise, but he said can give me a discount of the price of $ 500.00 I said yes ok let's see, and I notice other things more that needed to be discussed. I take the car to a mechanic and explain the situation, he goes to check the car and when he comes to me to tell me and fix the noise problem and I ask the mechanic tell me what problem you found, he said that the nuts on the rear tire, the one on the driver's side were loose and that's why the auto made that noise. I worried because I was in the car with my daugther and my grandson in the free way, I call that is negligence of the dealer could have a horrible accident. When I asked if they had done the safety inspection he told me that they did not have to do that, and thank God I take care of myself and my family. So very poor experience.
1 of 1 people found this review helpful.
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Jul 2, 2017
great service
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Jun 13, 2017
1st there has been 0 follow up. 2nd, they sold us the car without detailing it. 3rd. the touch screen has issues. 4th. one of the 3 sales persons we delt with was rude (I'll call him military guy). The online rep told us the car would be detailed for us sense we were traveling 150 miles one way to buy the model we knew we wanted. the final salesman was nice. We got the vehicle we wanted but not the experience.
2 of 2 people found this review helpful.
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May 31, 2017
smithcj88
Very nice and helpful, I just chose to get my car from closer to where I live just in case repairs were needed.
Is this review helpful? Yes | No
May 30, 2017
very quick response
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May 24, 2017
Stephania23
great
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Apr 27, 2017
a pleasure to deal with. No nonsense reasonable prices.low dealer fee.
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Apr 27, 2017
The response was very fast and informative
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Apr 8, 2017
Dealer responded quickly .
Is this review helpful? Yes | No
Apr 4, 2017
Betzaida Rodriguez
Bought the car from this dealership. The transaction was easy. The sales and administrative staff are great professionals, very efficient and easy to work with.
Is this review helpful? Yes | No
Apr 1, 2017
Purchased a used Toyota Tundra for 24k. They advised that they do a thorough inspection... From the dealer i took the Tundra to my mechanic. The rotors on the front were grinded all the way down. They also failed to provide a spare tire. The rotors were definitely a huge safety hazard that could've cause damage or could've caused a bad accident. Make sure you do a thorough check on any vehicle you buy... only reason I gave a 2 stars is because they worked with me on the price..
1 of 1 people found this review helpful.
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Feb 27, 2017
ndtthomas
Purchased the vehicle. Excellent dealership. Great salesmans
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Feb 19, 2017
Quick response, but it appears the person that writes the descriptions doesn't know the difference between an automatic and Manual transmission.
2 of 2 people found this review helpful.
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Feb 15, 2017
Was contacted quickly.
1 of 2 people found this review helpful.
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Jan 27, 2017
sacredpsyc
responsive
1 of 3 people found this review helpful.
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Jan 4, 2017
The dealer contacted me quickly with the information requested about the car and gave a very competitive quote via email. Went to see the car and they were courteous and professional, had the car ready to drive in a few minutes and we left happy customers with a new car. There was an alignment problem which we noticed during the test drive which they took care of before we left. Over all, and excellent experience, no pressure and completely stress free.
4 of 5 people found this review helpful.
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Dec 28, 2016
Mwb1
I just wanted to know the price of a vehicle I saw on Cargurus. Never got the answer, now I get calls every day.
4 of 5 people found this review helpful.
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Dec 19, 2016
10k higher than the one I bought and mine has eking less miles, I net salesperson don't know car bussiness
0 of 1 people found this review helpful.
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Dec 9, 2016
Great deal, great salesman- Steve Songer and great car
1 of 1 people found this review helpful.
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Dec 5, 2016
Amazing experience. We haggled for a bit but decided on a deal that left us both happy. I was in and out in under 3 hours with my new truck. I couldn't be more satisfied and would highly recommend Jon Martinez and the staff there.
4 of 4 people found this review helpful.
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Nov 26, 2016
We're very happy for the service we had while buying my dream car. When we sent the message that we were interested in a car they had, they promtly responded.when we got there we had their employees greet us with a firm handshake and a big smile. We're pleased with everyone there
2 of 2 people found this review helpful.
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Nov 23, 2016
bountyhuntress
amazing
Is this review helpful? Yes | No
Nov 16, 2016
Salesman didn't conversate at all on test drive. Didn't ask how I liked it, nothing. Then after driving over an hour to go there, test drove it, they told me that they do not accept bank drafts.
7 of 7 people found this review helpful.
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Nov 5, 2016
Made deal for vehicle. Said we were coming to inspect the next day. Called dealer 20 min. After they opened to give a heads up, we were coming. At first the internet sales manager denied making the offer and then admitted he did. Said not to come because another couple was there buying the truck. This, after being almost there and driving 150+ miles. Said he couldn't find keys and was taking the truck off the market. Couldn't explain how in the first 20 min of business someone was buying, when they had not even seen the interior or test driven the truck. He then hung up on me. Had to turn around and drive 150 miles home. A real jerk and unprofessional. I hold the GM dealer responsible for hiring such unreputable sales people. Never would consider doing business with such a firm. If auto industry wonders how they get stereotyped as sleazy, I recommend look in the mirror.
12 of 13 people found this review helpful.
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Nov 1, 2016
Great responses.
1 of 2 people found this review helpful.
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Sep 15, 2016
Started out good, got some numbers working as I live couple hours away. Emailed back and forth for couple days. Got some good numbers and told salesperson I could not make it down for couple days, I would be happy to put a deposit to hold truck till I could. He informed me they do not do that, REALLY?, never heard that before,Anyhow, asked for Carfax and was told he was out of office, he would get it to me in the morning. Got a text the next morning that said, "Sorry bud, someone came in and bought the truck" Buy your car elsewhere, very unethical dealership
9 of 9 people found this review helpful.
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Sep 7, 2016
I contacted Phillips Buick about a Grand Marque. I received a very prompt response. The only negative was I was quoted a price of $13,000. not the $10,000 that was advertised. The saleslady did suggest looking at their web site for car under $5000! Have not found a car yet, but will give them a second look!
2 of 3 people found this review helpful.
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Aug 29, 2016
Bought a beautiful used pick-up, cash purchase. Salesman, Blake Kelley was great, but finance person found lots of ??? hidden charges. Attempted to explain the reason.....very disgusted with him!
6 of 7 people found this review helpful.
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Aug 26, 2016
Called back in a good amount of time, radio was removed from the car after posted to the website. Was not to happy about that, very polite and upbeat however.
2 of 2 people found this review helpful.
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Aug 26, 2016
Very helpful and professional called at noon on Saturday by 4:00 was approved car is beautiful
2 of 2 people found this review helpful.
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Aug 26, 2016
quick response
1 of 2 people found this review helpful.
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Aug 17, 2016
They did call a few times but this dealer is too far for us
1 of 3 people found this review helpful.
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Jul 18, 2016
Fast and helpful response.
0 of 1 people found this review helpful.
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Jul 8, 2016
The vehicle did not meet our needs in the end, but they were quick to respond, offering us the information to make our decision.
1 of 2 people found this review helpful.
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Jun 17, 2016
A+ great contact and extremely professional.
0 of 1 people found this review helpful.
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May 30, 2016
Email me a price, was way high. Now price advertised is 2k less than they told me but still too high. Been to this dealer before they have a high price on the vehicle but tell you just today they can give it to you for this lower price. The lower price is actually closer to the retail book value. Makes it seem like your getting a deal but your not. They always seem to have nice cars there but wish they where more honest with pricing.
7 of 7 people found this review helpful.
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Apr 23, 2016
Great people,great service
0 of 3 people found this review helpful.
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Apr 17, 2016
I looked up the KBB value of this truck and brought it to the salesman's attention that he was asking $4k over the value. He was very upset that I researched it and would never tell me what the cash in hand price would be. Very argumentative and unprofessional. I would not deal with this dealership if they were the only one in FL.
8 of 9 people found this review helpful.
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Apr 16, 2016
Quick response
1 of 3 people found this review helpful.
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Apr 7, 2016
tbjb
Fast response, very helpful not pushy
0 of 2 people found this review helpful.
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Mar 24, 2016
They advertised a car I was interested in but did not list the price. I sent them an email asking for the price. They were very responsive and quick to respond.
2 of 2 people found this review helpful.
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Mar 16, 2016
Yes price out of sight - Dealer did not get back to my question regarding the retuen of the Chevy El Camino
3 of 3 people found this review helpful.
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Mar 15, 2016
Internet rep left several msgs but I am looking for a particular car and theirs is not it. I would only make that long of a trip for a car that meets all my needs.
1 of 1 people found this review helpful.
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Mar 8, 2016
good
1 of 1 people found this review helpful.
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Mar 4, 2016
Excellent!
Is this review helpful? Yes | No
Jan 30, 2016
Good people
Is this review helpful? Yes | No

Response from Phillips Buick GMC:

Luis, thank you for your review.  I am glad we were able to assist you with your vehicle search.  If I can be of any further assistance, please feel free to contact me at 352-728-1212.  Thank you for your time.
Chris Hoff
Internet Mgr.
Phillips Buick GMC
Jan 29, 2016
Everything started out fine, emailing back-and-forth about figures until we eventually agreed upon a price. Then when I told him I would be there the next day I get a email the car has been sold. Wouldn't you take that car and put it aside because you know you have someone who's coming to buy it?
3 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Phillips Buick GMC:

Michael, I am sorry to hear we were not able to put this deal together for you.  You initially inquired about the 2005 Mustang on Jan 14th.  We were going back and forth through emails until the 26th.  When we agreed to sell the vehicle at a price that worked for both you and us, we asked if you would like to put a deposit on the vehicle which would hold it for 48 hours.  You declined.  You were informed that Phillips Buick GMC has a policy that any vehicle which does not have a deposit on it is still available to all customers.  We are a high volume dealership with 17 sales people, and vehicl
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Jan 22, 2016
Excellent follow up on questions and Curtesy on phone Did not buy car as price was out of line with p Market
2 of 2 people found this review helpful.
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Response from Phillips Buick GMC:

Doug,  thank you for your review.  We at Phillips Buick GMC try to keep our vehicles inline with the current market, but some vehicles do not always fit depending on the history of the vehicle.  If you are still in the market for a new vehicle, give me a call at 352-728-1212 and I will do what I can to help earn your business.  Thank you for your time.
Chris Hoff
Phillips Buick GMC
Dec 7, 2015
Everything went very smooth, and they even picked me up at the airport in Orlando. Thanks
Is this review helpful? Yes | No

Response from Phillips Buick GMC:

David,  I am pleased to hear about your experience with Phillips Buick GMC.  It was our pleasure to assist you with your vehicle purchase.  We always try to make the experience enjoyable and we are happy to assist in any way we can.  Thank you for your business and enjoy your new vehicle !
Nov 20, 2015
bcfinwpb
As has happened with other vehicles I was seriously inquiring about, once I made the inquirer I was informed it had sold that day. This has happened several times during my search for vehicle so I am beginning to be a bit weary that the vehicle are just a ploy to get us contacted by a dealership.
2 of 2 people found this review helpful.
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Response from Phillips Buick GMC:

Thank you for your review.  While every effort is made to keep the online inventory accurate, it is very difficult to keep it in live time.  With 17 sales people, vehicles are constantly being sold all day long.  Our inventory updates overnight so a vehicle that shows online in the morning may not be available in the afternoon.  The best way to avoid this is to put a deposit on the vehicle of interest so that we can hold it for you while you make the drive into our dealership.  If you see another vehicle that interests you, please give me a call immediately at 352-728-1212 and I will do everyt
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Nov 18, 2015
Very knowledgeable & Professional
Is this review helpful? Yes | No

Response from Phillips Buick GMC:

Jan, thank you for your review.  We appreciate your business and we are here to answer any questions for you at anytime.
Nov 10, 2015
Very good
Is this review helpful? Yes | No

Response from Phillips Buick GMC:

thank you for your review, we look forward to assisting you with all of your vehicle needs in the future
Oct 25, 2015
Great car! Great price! Delivered to my door!
Is this review helpful? Yes | No

Response from Phillips Buick GMC:

Thank you for your business, and welcome to the Phillips Buick GMC family !
Aug 23, 2015
great answer all of my question
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Read 31 old reviews
Aug 14, 2015
Perfect. Very nice people.
Is this review helpful? Yes | No
Jun 25, 2015
Quick response, and accomodating. Utmost professionals.
Is this review helpful? Yes | No
Jun 15, 2015
Good
0 of 1 people found this review helpful.
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Apr 14, 2015
Person calling with very little knowledge of prius. Never called back with answer.
1 of 1 people found this review helpful.
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Apr 9, 2015
Excellent service - everyone very friendly and helpful. We got the car that we wanted at a fair price.
Is this review helpful? Yes | No
Feb 17, 2015
Very courteous and professional. I just could not find anyone to drive with me, as Fruitland Park was about 90 miles away.
Is this review helpful? Yes | No
Feb 13, 2015
ok but the prise was to high
1 of 1 people found this review helpful.
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Oct 30, 2014
no haggle. sales person very professional. very happy with purchase
Is this review helpful? Yes | No
May 28, 2014
didn't counter my finance offer
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May 12, 2014
We bought the truck. They didn't disclose any information to us and when we got it home and had it checked out by a mechanic it had a broken CV axel, broken shock, bad ball joints and broken tire rod. We were told this is very dangerous and we shouldn't be driving it. When we called the dealership the week after we got it to tell them they said bring it I'm and we will look at it. The dealership is a 2 hour drive for us. We drove it up there on Saturday and told us we bought it as is so we had to pay for it. Then they said we will split the bill in half. When I called back on Wednesday when they said it would be ready they told me to call back on Thursday and it would be ready. I called Thursday and they kept giving me the run around. Avoided my phone call and finally when I talked to the service manager he said I'll call you. I explained I lived two hours away and had to take off work. I took off work to get the truck and didn't get any answers so I called the GM in which the GM told me they had to order another part and the part wasn't scheduled to come in until Friday. I called Friday and the truck still wasn't ready. Finally I picked it up Saturday and one of the things still was not done so we made them fix it Saturday. They ended up not charging us. But the sales person I was told to contact never answered me back. When I asked the GM why they didn't disclose the information they said by law we don't have to inspect it so if we don't know we don't have to tell you. But a selling point was that they had put new tires on it so they had to inspect it. They just lied and didn't disclose info about it.
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May 5, 2014
Best car buying experience ever! Chris Hoff was great, quick response to all questions. Well worth the two (2) hour drive each way. Thank you so much.
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May 4, 2014
People were friendly and helpful and wanted to help the customer
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May 2, 2014
Did not end up buying car from them but they responded quickly.
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Apr 23, 2014
Quick answer
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Apr 19, 2014
This dealer responded, however no arrangements were made to move forward on a purchase.
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Apr 17, 2014
The salesman is kind and very polite and we closed the deal with them. We travel along miles to see the truck and make sure that it is still available. Unlike others they will say it is but when you come to see it...its was just sold.
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Mar 2, 2014
I called them and we purchased this vehicle; the salesman even drove it to our home in Weeki Wachee 1.5 hours away. Mr. Showley was very professional and personable and we enjoyed meeting him.
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Sep 13, 2013
jemrock11581
prompt response
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Sep 9, 2013
You will find profesionals and quick service here. I was done in an hour and out with my new purchase.
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Sep 9, 2013
Even though we did not buy our Sequoia from this dealer the salesman JD was very polite and kept in touch with what was available. Communication is very important...this guy A+.
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Jun 12, 2013
Contacted promptly, good price and purchased the car
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May 23, 2013
Great job guys. Found the car I wanted, did everything online. Just had to drive to the lot and take a test run. Was in and out in less then an hour. Thanks Greg
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Apr 24, 2013
Phillips Buick Gmc in Fruitland Park,FL did a fantastic job. This is the first time I have purchased a used car and Tim was honest, friendly and no pressure. They took excellent care of me from the time I stepped on to the lot. I was looking for a Hummer H3 and they had one that met all my criteria. Tim, walked me through the car, took it out for a test drive and then through the buying process. he worked for me and eventually advocated for the price I was willing to pay. The GM thanked me personally for my business. I found the dealership to be very friendly and flexible. I would highly recommend Phillips Buick Gmc. Keep Up The Good Work..!
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Jan 27, 2013
Gailtig
Extremely helpful and professional when contacted. Willing to help me with other options. Went to the trouble of looking better deals up for me. So appreciate it. But I found another car that I could afford on my budget on my on. But thanks so much Jonathon!!!GT
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Jan 26, 2013
Responded quickly.
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Jan 9, 2013
auto did not have equipment i wanted...
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Jan 4, 2013
Informative staff
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Oct 14, 2012
now we have a great car!
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Oct 13, 2012
Responded butvtheyvwere too far
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Sep 24, 2012
They find away to get you approved and within budget.thomasncristins
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Jul 5, 2011
Jerry Isaacs provided excellent customer service, as did the manager Ken Douglas
Is this review helpful? Yes | No

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