Phillips Buick GMC

GM Certified Internet Dealer

2160 US Hwy 441
Fruitland Park, FL 34731

Sales: (352) 775-0520

Service: (888) 497-0278

Today 12:00 PM - 4:00 PM
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https://static.cargurus.com/images/forsale/2018/05/16/16/59/2013_gmc_terrain-pic-6863175686502143457-152x114.jpeg

2013 GMC Terrain Denali Used Cars in Fruitland Park, FL 34731

Great Deal
$2,572 BELOW
CarGurus IMV of $19,560

Price: $16,988

Mileage: 47,906

Location: Fruitland Park, FL 34731

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2013 GMC Terrain Denali for sale - $16,988, 47,906 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/19/13/23/2014_ford_flex-pic-6899866620161716289-152x114.jpeg

2014 Ford Flex SEL Used Cars in Fruitland Park, FL 34731

Great Deal
$2,950 BELOW
CarGurus IMV of $18,938

Price: $15,988

Mileage: 60,501

Location: Fruitland Park, FL 34731

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Mineral Grey Metallic Description: Used 2014 Ford Flex SEL for sale - $15,988, 60,501 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/05/05/38/2014_buick_lacrosse-pic-1289979227231117367-152x114.jpeg

2014 Buick LaCrosse Leather FWD Used Cars in Fruitland Park, FL 34731

Great Deal
$2,524 BELOW
CarGurus IMV of $19,512

Price: $16,988

Mileage: 15,596

Location: Fruitland Park, FL 34731

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Mocha Bronze Metallic Description: Used 2014 Buick LaCrosse Leather FWD for sale - $16,988, 15,596 miles with Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/03/05/46/2017_chevrolet_cruze-pic-893865245743105464-152x114.jpeg

2017 Chevrolet Cruze LT Sedan FWD Used Cars in Fruitland Park, FL 34731

Great Deal
$1,949 BELOW
CarGurus IMV of $12,937

Price: $10,988

Mileage: 45,529

Location: Fruitland Park, FL 34731

Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Arctic Blue Metallic Description: Used 2017 Chevrolet Cruze LT Sedan FWD for sale - $10,988, 45,529 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/06/04/56/2013_chrysler_300-pic-4835844954217855489-152x114.jpeg

2013 Chrysler 300 S RWD Used Cars in Fruitland Park, FL 34731

Great Deal
$2,195 BELOW
CarGurus IMV of $18,183

Price: $15,988

Mileage: 48,236

Location: Fruitland Park, FL 34731

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Silver Metallic Clear Coat Description: Used 2013 Chrysler 300 S RWD for sale - $15,988, 48,236 miles with Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/19/13/23/2013_volkswagen_beetle-pic-1145690032996478284-152x114.jpeg

2013 Volkswagen Beetle 2.5L Convertible Used Cars in Fruitland Park, FL 34731

Great Deal
$1,762 BELOW
CarGurus IMV of $13,750

Price: $11,988

Mileage: 49,036

Location: Fruitland Park, FL 34731

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Moonrock Silver Metallic Description: Used 2013 Volkswagen Beetle 2.5L Convertible for sale - $11,988, 49,036 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/29/01/43/2013_ford_taurus-pic-6785001860126958790-152x114.jpeg

2013 Ford Taurus Limited Used Cars in Fruitland Park, FL 34731

Great Deal
$2,103 BELOW
CarGurus IMV of $12,091

Price: $9,988

Mileage: 77,621

Location: Fruitland Park, FL 34731

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Ruby Red Metallic Tinted Clear Coat Description: Used 2013 Ford Taurus Limited for sale - $9,988, 77,621 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/19/13/23/2015_buick_encore-pic-667324353358760363-152x114.jpeg

2015 Buick Encore Premium FWD Used Cars in Fruitland Park, FL 34731

Good Deal
$1,664 BELOW
CarGurus IMV of $18,652

Price: $16,988

Mileage: 22,164

Location: Fruitland Park, FL 34731

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic/dark Argent Metallic Description: Used 2015 Buick Encore Premium FWD for sale - $16,988, 22,164 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/16/16/59/2016_chevrolet_silverado_3500hd-pic-1015228660451238566-152x114.jpeg

2016 Chevrolet Silverado 3500HD LTZ Crew Cab 4WD Used Cars in Fruitland Park, FL 34731

Good Deal
$3,536 BELOW
CarGurus IMV of $57,524

Price: $53,988

Mileage: 8,422

Location: Fruitland Park, FL 34731

Average time on market: 63 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Ice Metallic Description: Used 2016 Chevrolet Silverado 3500HD LTZ Crew Cab 4WD for sale - $53,988, 8,422 miles with Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/05/14/08/2016_honda_cr-v-pic-6712099790467413396-152x114.jpeg

2016 Honda CR-V Touring Used Cars in Fruitland Park, FL 34731

Good Deal
$1,675 BELOW
CarGurus IMV of $25,663

Price: $23,988

Mileage: 20,372

Location: Fruitland Park, FL 34731

Average time on market: 53 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Basque Red Pearl Ii Description: Used 2016 Honda CR-V Touring for sale - $23,988, 20,372 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/16/17/01/2016_dodge_journey-pic-6236136128959686390-152x114.jpeg

2016 Dodge Journey Crossroad Plus Used Cars in Fruitland Park, FL 34731

Good Deal
$1,637 BELOW
CarGurus IMV of $17,625

Price: $15,988

Mileage: 30,298

Location: Fruitland Park, FL 34731

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Redline 2 Pearl Coat Description: Used 2016 Dodge Journey Crossroad Plus for sale - $15,988, 30,298 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/29/01/43/2015_lincoln_mkz-pic-3315023623133949317-152x114.jpeg

2015 Lincoln MKZ AWD Used Cars in Fruitland Park, FL 34731

Good Deal
$2,115 BELOW
CarGurus IMV of $22,103

Price: $19,988

Mileage: 18,680

Location: Fruitland Park, FL 34731

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: White Platinum Metallic Tri-coat Description: Used 2015 Lincoln MKZ AWD for sale - $19,988, 18,680 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/05/14/17/02/2014_ford_mustang-pic-1255897123991872284-152x114.jpeg

2014 Ford Mustang V6 Used Cars in Fruitland Park, FL 34731

Good Deal
$1,418 BELOW
CarGurus IMV of $15,406

Price: $13,988

Mileage: 38,738

Location: Fruitland Park, FL 34731

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Metallic Description: Used 2014 Ford Mustang V6 for sale - $13,988, 38,738 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/05/05/24/2014_chrysler_300-pic-2639619019677276696-152x114.jpeg

2014 Chrysler 300 C RWD Used Cars in Fruitland Park, FL 34731

Good Deal
$1,668 BELOW
CarGurus IMV of $17,656

Price: $15,988

Mileage: 59,588

Location: Fruitland Park, FL 34731

Average time on market: 37 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Granite Crystal Metallic Clear Coat Description: Used 2014 Chrysler 300 C RWD for sale - $15,988, 59,588 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/11/09/25/2017_toyota_4runner-pic-1904737736187257525-152x114.jpeg

2017 Toyota 4Runner Used Cars in Fruitland Park, FL 34731

Good Deal
$2,924 BELOW
CarGurus IMV of $33,912

Price: $30,988

Mileage: 13,516

Location: Fruitland Park, FL 34731

Average time on market: 36 days Certified Pre-Owned: No Transmission: Automatic Color: Barcelona Red Metallic Description: Used 2017 Toyota 4Runner for sale - $30,988, 13,516 miles with Navigation System, Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 2, 2018
Dennis was friendly and listened to what I was looking for in a car deal. I was honest with him about what I thought on the Bronco, and he was honest with me. At the end of the day, the pictures were worth more than the vehicle and management thought more of the Bronco than the value of my truck. It wasn’t meant to be, and I’m perfectly OK with that.
Response from current dealership:
Thanks for sharing your experience. We value your feedback. We hope we can help you in the future.
Jun 29, 2018
Jeannette Taylor
Honest, fair. Purchased vehicle
Response from current dealership:
Thanks for your 5 star rating Jeannette. We appreciate your business!
Jun 27, 2018
GuruW6FS9
Very nice
Jun 22, 2018
Had numerous interactions with sales staff. They were always professional and interested in my needs.
Jun 13, 2018
Flaglerboi1
I would say the sales guy was great except they never offered any water (which they did offer another couple) and my wife was 7 months pregnant. Besides that, the sales guy (Ed) was great! Really helpful. Then on to the money side we went. This is where they were aweful. Think his name was Bob. When isaid we were not interested in any extended coverage his attitude started to go south. But he got super short when i declined their bank loan offer. My bank gave me 2.99 for 72 mo. He kept trying to get me to take their loan for 3.99 for 72 mo until i asked how that makes any sense. Then he just kept hurrying pages for us to sign even tho we wanted to read everything. Wouldn't go back bc of that experience. If you have two options for dealers, take the other one. (We bought a 2014 Odyssey)
1 people found this review helpful.
May 31, 2018
GuruWP8LY
The dealership was amazing. In fact we will return to buy other cars in future. Thanks for your help Blake!
Apr 30, 2018
Good experience there with the test drives and interaction with a sales representative, used car management wasn't willing to negotiate a fair deal in our eyes. Walked away with pride.
2 people found this review helpful.
Apr 24, 2018
The impression for the Dinali $2016 not good but these people how many to get an a brand new truck in The service that was real good
0 people found this review helpful.
Mar 13, 2018
GuruDPGQL
Horrible experience, submitted all my info for a trade, set up an appointment to drive on a Saturday. They sold the vehicle and never informed me. When I went to the lot the salesmen were leaning on the cars and seemed to be more interested in their conversation than selling a vehicle. I recommend you skip this place, clearly they make enough sales to not bother with customers. Or keep their word typical used car dealership.
5 people found this review helpful.
Feb 1, 2018
The sales person was very pleasant, extremely helpful and knowledgeable about the vehicle and answered all my inquires and requests with diligence. She was very professional,
Jan 29, 2018
GuruZRPM2
Responded and followed up.
Jan 4, 2018
The sales staff at Phillips Buick were very nice, polite and professional. They worked with me remotely on a vehicle that I had been searching for. They made me a great deal and treated me very well. Thumbs up for Phillips Buick!
Jan 4, 2018
Guru55HXC
Cat was amazing the staff very nice to work with i got the car ty all so much
Dec 17, 2017
Courteous. And Helpful Arranged a fair deal
0 people found this review helpful.
Dec 13, 2017
From the ontial call customer service was great. I Made a appointment to see the vehicle. When i arrived I was greeted by the salesman (my angel) 30 mins later I was walking out the door with keys and title.
0 people found this review helpful.
Dec 11, 2017
great
Dec 9, 2017
Vehicle we went to see had sold the night before. We found another car my wife really liked in great shape for a good price. They worked hard to expedite our paperwork as we had plans later that day. Very pleased.
1 people found this review helpful.
Oct 6, 2017
sstorter
Phillips Buick GMC replied to my email inquiry quickly and I went to the dealership a few days later to test drive a few vehicles. I ended up buying a different vehicle than the one I initially found on the internet as their used vehicle selection was very large. Their service was professional, friendly, and helpful. I would definitely recommend Phillips Buick GMC, particularly Scott Hall, if you are looking to purchase a vehicle.
1 people found this review helpful.
Oct 3, 2017
Dealer contacted me even though car had been sold.
Aug 24, 2017
Sales and finance teams were fantastic. Although this was a 19 year old truck with 213,000 miles , I was treated like I was buying a new truck. Truck was detailed with gas when I picked it up later that evening. I would shop and buy from this dealership agsin.
1 people found this review helpful.
Aug 18, 2017
Samlee20
The vehicle was not in the condition they said it was. Very Strong smell of cigarettes and external damages no reported. They had a newer model for $39k that they over priced by almost $6,500 the same model I just purchased for $33k. They are just money maker.
4 people found this review helpful.
Aug 17, 2017
Awesome
0 people found this review helpful.
Aug 12, 2017
Awful experience. The car salesperson was not knowledgeable about the car and not helpful at all. Seemed I was wasting their time.
2 people found this review helpful.
Aug 10, 2017
Zach Ferguson
I am in the Military and was out of town but found the car I wanted at Phillips Buick. I contacted them and told them I wanted the vehicle as it was the Acadia I have been searching for but couldn't be there until Sat at 2 as it was Wed and that I had the loan pre approved and was going to pay what they were asking. I thought they were holding it as I would of done whatever needed to hold it but they sold it and asked if I wanted a red one. How rude and such bad practice. The management was rude and really didn't care as to emphasize how many dealerships they have. Very unpleasant experience and horrible customer service don't recommend them.
9 people found this review helpful.
Aug 2, 2017
Overall a great buy from dealship. Only down fall was internet salesperson did quote a price that dealship couldn't honor. Did work a deal out that was good enough for the purchase. Would recommend going her but not contacting via internet.
Jul 27, 2017
I have not gone to the dealer in person just yet, but so far I have reason to believe Phillips Buick GMC's staff are highly courteous and patient. The vehicle I'm interested in, a 1993 Lincoln Town Car, is actually considerably below an average market value of $3500, and it has under 110,000 miles on it for this price, which is excellent and a very fair price. I look forward to doing business with this dealer in a couple of days and my experience has been very positive.
Jul 7, 2017
Guru9BQVP
My experience at the time of buying the car on 07/01/2017 was more or less satisfactory, the business manager is a little bit rude. I as a client have to defend my money according to what I see. When I went to do the test of the car the dealer person who accompanies me he said when I turn the wheel to the left side the car makes a noise, but he said can give me a discount of the price of $ 500.00 I said yes ok let's see, and I notice other things more that needed to be discussed. I take the car to a mechanic and explain the situation, he goes to check the car and when he comes to me to tell me and fix the noise problem and I ask the mechanic tell me what problem you found, he said that the nuts on the rear tire, the one on the driver's side were loose and that's why the auto made that noise. I worried because I was in the car with my daugther and my grandson in the free way, I call that is negligence of the dealer could have a horrible accident. When I asked if they had done the safety inspection he told me that they did not have to do that, and thank God I take care of myself and my family. So very poor experience.
3 people found this review helpful.
Jul 2, 2017
great service
0 people found this review helpful.
Jun 13, 2017
1st there has been 0 follow up. 2nd, they sold us the car without detailing it. 3rd. the touch screen has issues. 4th. one of the 3 sales persons we delt with was rude (I'll call him military guy). The online rep told us the car would be detailed for us sense we were traveling 150 miles one way to buy the model we knew we wanted. the final salesman was nice. We got the vehicle we wanted but not the experience.
4 people found this review helpful.
May 31, 2017
smithcj88
Very nice and helpful, I just chose to get my car from closer to where I live just in case repairs were needed.
May 30, 2017
very quick response
May 24, 2017
Stephania23
great
Apr 27, 2017
a pleasure to deal with. No nonsense reasonable prices.low dealer fee.
Apr 27, 2017
The response was very fast and informative
Apr 8, 2017
Dealer responded quickly .
Apr 4, 2017
Betzaida Rodriguez
Bought the car from this dealership. The transaction was easy. The sales and administrative staff are great professionals, very efficient and easy to work with.
Apr 1, 2017
Purchased a used Toyota Tundra for 24k. They advised that they do a thorough inspection... From the dealer i took the Tundra to my mechanic. The rotors on the front were grinded all the way down. They also failed to provide a spare tire. The rotors were definitely a huge safety hazard that could've cause damage or could've caused a bad accident. Make sure you do a thorough check on any vehicle you buy... only reason I gave a 2 stars is because they worked with me on the price..
2 people found this review helpful.
Feb 27, 2017
ndtthomas
Purchased the vehicle. Excellent dealership. Great salesmans
Feb 19, 2017
Quick response, but it appears the person that writes the descriptions doesn't know the difference between an automatic and Manual transmission.
2 people found this review helpful.
Feb 15, 2017
Was contacted quickly.
1 people found this review helpful.
Jan 27, 2017
sacredpsyc
responsive
1 people found this review helpful.
Jan 4, 2017
The dealer contacted me quickly with the information requested about the car and gave a very competitive quote via email. Went to see the car and they were courteous and professional, had the car ready to drive in a few minutes and we left happy customers with a new car. There was an alignment problem which we noticed during the test drive which they took care of before we left. Over all, and excellent experience, no pressure and completely stress free.
4 people found this review helpful.
Dec 28, 2016
Mwb1
I just wanted to know the price of a vehicle I saw on Cargurus. Never got the answer, now I get calls every day.
5 people found this review helpful.
Dec 19, 2016
10k higher than the one I bought and mine has eking less miles, I net salesperson don't know car bussiness
1 people found this review helpful.
Dec 9, 2016
Great deal, great salesman- Steve Songer and great car
1 people found this review helpful.
Dec 5, 2016
Amazing experience. We haggled for a bit but decided on a deal that left us both happy. I was in and out in under 3 hours with my new truck. I couldn't be more satisfied and would highly recommend Jon Martinez and the staff there.
4 people found this review helpful.
Nov 26, 2016
We're very happy for the service we had while buying my dream car. When we sent the message that we were interested in a car they had, they promtly responded.when we got there we had their employees greet us with a firm handshake and a big smile. We're pleased with everyone there
2 people found this review helpful.
Nov 23, 2016
bountyhuntress
amazing
0 people found this review helpful.
Nov 16, 2016
Salesman didn't conversate at all on test drive. Didn't ask how I liked it, nothing. Then after driving over an hour to go there, test drove it, they told me that they do not accept bank drafts.
8 people found this review helpful.
Nov 5, 2016
Made deal for vehicle. Said we were coming to inspect the next day. Called dealer 20 min. After they opened to give a heads up, we were coming. At first the internet sales manager denied making the offer and then admitted he did. Said not to come because another couple was there buying the truck. This, after being almost there and driving 150+ miles. Said he couldn't find keys and was taking the truck off the market. Couldn't explain how in the first 20 min of business someone was buying, when they had not even seen the interior or test driven the truck. He then hung up on me. Had to turn around and drive 150 miles home. A real jerk and unprofessional. I hold the GM dealer responsible for hiring such unreputable sales people. Never would consider doing business with such a firm. If auto industry wonders how they get stereotyped as sleazy, I recommend look in the mirror.
15 people found this review helpful.
Nov 1, 2016
Great responses.
1 people found this review helpful.
Sep 15, 2016
Started out good, got some numbers working as I live couple hours away. Emailed back and forth for couple days. Got some good numbers and told salesperson I could not make it down for couple days, I would be happy to put a deposit to hold truck till I could. He informed me they do not do that, REALLY?, never heard that before,Anyhow, asked for Carfax and was told he was out of office, he would get it to me in the morning. Got a text the next morning that said, "Sorry bud, someone came in and bought the truck" Buy your car elsewhere, very unethical dealership
11 people found this review helpful.
Sep 7, 2016
I contacted Phillips Buick about a Grand Marque. I received a very prompt response. The only negative was I was quoted a price of $13,000. not the $10,000 that was advertised. The saleslady did suggest looking at their web site for car under $5000! Have not found a car yet, but will give them a second look!
2 people found this review helpful.
Aug 29, 2016
Bought a beautiful used pick-up, cash purchase. Salesman, Blake Kelley was great, but finance person found lots of ??? hidden charges. Attempted to explain the reason.....very disgusted with him!
6 people found this review helpful.
Aug 26, 2016
Called back in a good amount of time, radio was removed from the car after posted to the website. Was not to happy about that, very polite and upbeat however.
2 people found this review helpful.
Aug 26, 2016
Very helpful and professional called at noon on Saturday by 4:00 was approved car is beautiful
2 people found this review helpful.
Aug 26, 2016
quick response
1 people found this review helpful.
Aug 17, 2016
They did call a few times but this dealer is too far for us
1 people found this review helpful.
Read 53 old reviews
Jul 18, 2016
Fast and helpful response.
0 people found this review helpful.
Jul 8, 2016
The vehicle did not meet our needs in the end, but they were quick to respond, offering us the information to make our decision.
1 people found this review helpful.
Jun 17, 2016
A+ great contact and extremely professional.
0 people found this review helpful.
May 30, 2016
Email me a price, was way high. Now price advertised is 2k less than they told me but still too high. Been to this dealer before they have a high price on the vehicle but tell you just today they can give it to you for this lower price. The lower price is actually closer to the retail book value. Makes it seem like your getting a deal but your not. They always seem to have nice cars there but wish they where more honest with pricing.
7 people found this review helpful.
Apr 23, 2016
Great people,great service
0 people found this review helpful.
Apr 17, 2016
I looked up the KBB value of this truck and brought it to the salesman's attention that he was asking $4k over the value. He was very upset that I researched it and would never tell me what the cash in hand price would be. Very argumentative and unprofessional. I would not deal with this dealership if they were the only one in FL.
8 people found this review helpful.
Apr 16, 2016
Quick response
1 people found this review helpful.
Apr 7, 2016
tbjb
Fast response, very helpful not pushy
0 people found this review helpful.
Mar 24, 2016
They advertised a car I was interested in but did not list the price. I sent them an email asking for the price. They were very responsive and quick to respond.
2 people found this review helpful.
Mar 16, 2016
Yes price out of sight - Dealer did not get back to my question regarding the retuen of the Chevy El Camino
3 people found this review helpful.
Mar 15, 2016
Internet rep left several msgs but I am looking for a particular car and theirs is not it. I would only make that long of a trip for a car that meets all my needs.
1 people found this review helpful.
Mar 8, 2016
good
1 people found this review helpful.
Mar 4, 2016
Excellent!
Jan 30, 2016
Good people
Response from current dealership:
Luis, thank you for your review.  I am glad we were able to assist you with your vehicle search.  If I can be of any further assistance, please feel free to contact me at 352-728-1212.  Thank you for your time.
Chris Hoff
Internet Mgr.
Phillips Buick GMC
Jan 29, 2016
Everything started out fine, emailing back-and-forth about figures until we eventually agreed upon a price. Then when I told him I would be there the next day I get a email the car has been sold. Wouldn't you take that car and put it aside because you know you have someone who's coming to buy it?
3 people found this review helpful.
Response from current dealership:
Michael, I am sorry to hear we were not able to put this deal together for you.  You initially inquired about the 2005 Mustang on Jan 14th.  We were going back and forth through emails until the 26th.  When we agreed to sell the vehicle at a price that worked for both you and us, we asked if you would like to put a deposit on the vehicle which would hold it for 48 hours.  You declined.  You were informed that Phillips Buick GMC has a policy that any vehicle which does not have a deposit on it is still available to all customers.  We are a high volume dealership with 17 sales people, and vehicl
 More ...
Jan 22, 2016
Excellent follow up on questions and Curtesy on phone Did not buy car as price was out of line with p Market
2 people found this review helpful.
Response from current dealership:
Doug,  thank you for your review.  We at Phillips Buick GMC try to keep our vehicles inline with the current market, but some vehicles do not always fit depending on the history of the vehicle.  If you are still in the market for a new vehicle, give me a call at 352-728-1212 and I will do what I can to help earn your business.  Thank you for your time.
Chris Hoff
Phillips Buick GMC
Dec 7, 2015
Everything went very smooth, and they even picked me up at the airport in Orlando. Thanks
Response from current dealership:
David,  I am pleased to hear about your experience with Phillips Buick GMC.  It was our pleasure to assist you with your vehicle purchase.  We always try to make the experience enjoyable and we are happy to assist in any way we can.  Thank you for your business and enjoy your new vehicle !
Nov 20, 2015
bcfinwpb
As has happened with other vehicles I was seriously inquiring about, once I made the inquirer I was informed it had sold that day. This has happened several times during my search for vehicle so I am beginning to be a bit weary that the vehicle are just a ploy to get us contacted by a dealership.
2 people found this review helpful.
Response from current dealership:
Thank you for your review.  While every effort is made to keep the online inventory accurate, it is very difficult to keep it in live time.  With 17 sales people, vehicles are constantly being sold all day long.  Our inventory updates overnight so a vehicle that shows online in the morning may not be available in the afternoon.  The best way to avoid this is to put a deposit on the vehicle of interest so that we can hold it for you while you make the drive into our dealership.  If you see another vehicle that interests you, please give me a call immediately at 352-728-1212 and I will do everyt
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Nov 18, 2015
Very knowledgeable & Professional
Response from current dealership:
Jan, thank you for your review.  We appreciate your business and we are here to answer any questions for you at anytime.
Nov 10, 2015
Very good
Response from current dealership:
thank you for your review, we look forward to assisting you with all of your vehicle needs in the future
Oct 25, 2015
Great car! Great price! Delivered to my door!
Response from current dealership:
Thank you for your business, and welcome to the Phillips Buick GMC family !
Aug 23, 2015
great answer all of my question
Aug 14, 2015
Perfect. Very nice people.
Jun 25, 2015
Quick response, and accomodating. Utmost professionals.
Jun 15, 2015
Good
0 people found this review helpful.
Apr 14, 2015
Person calling with very little knowledge of prius. Never called back with answer.
1 people found this review helpful.
Apr 9, 2015
Excellent service - everyone very friendly and helpful. We got the car that we wanted at a fair price.
Feb 17, 2015
Very courteous and professional. I just could not find anyone to drive with me, as Fruitland Park was about 90 miles away.
Feb 13, 2015
ok but the prise was to high
1 people found this review helpful.
Oct 30, 2014
no haggle. sales person very professional. very happy with purchase
May 28, 2014
didn't counter my finance offer
May 12, 2014
We bought the truck. They didn't disclose any information to us and when we got it home and had it checked out by a mechanic it had a broken CV axel, broken shock, bad ball joints and broken tire rod. We were told this is very dangerous and we shouldn't be driving it. When we called the dealership the week after we got it to tell them they said bring it I'm and we will look at it. The dealership is a 2 hour drive for us. We drove it up there on Saturday and told us we bought it as is so we had to pay for it. Then they said we will split the bill in half. When I called back on Wednesday when they said it would be ready they told me to call back on Thursday and it would be ready. I called Thursday and they kept giving me the run around. Avoided my phone call and finally when I talked to the service manager he said I'll call you. I explained I lived two hours away and had to take off work. I took off work to get the truck and didn't get any answers so I called the GM in which the GM told me they had to order another part and the part wasn't scheduled to come in until Friday. I called Friday and the truck still wasn't ready. Finally I picked it up Saturday and one of the things still was not done so we made them fix it Saturday. They ended up not charging us. But the sales person I was told to contact never answered me back. When I asked the GM why they didn't disclose the information they said by law we don't have to inspect it so if we don't know we don't have to tell you. But a selling point was that they had put new tires on it so they had to inspect it. They just lied and didn't disclose info about it.
May 5, 2014
Best car buying experience ever! Chris Hoff was great, quick response to all questions. Well worth the two (2) hour drive each way. Thank you so much.
May 4, 2014
People were friendly and helpful and wanted to help the customer
May 2, 2014
Did not end up buying car from them but they responded quickly.
Apr 23, 2014
Quick answer
Apr 19, 2014
This dealer responded, however no arrangements were made to move forward on a purchase.
Apr 17, 2014
The salesman is kind and very polite and we closed the deal with them. We travel along miles to see the truck and make sure that it is still available. Unlike others they will say it is but when you come to see it...its was just sold.
Mar 2, 2014
I called them and we purchased this vehicle; the salesman even drove it to our home in Weeki Wachee 1.5 hours away. Mr. Showley was very professional and personable and we enjoyed meeting him.
Sep 13, 2013
jemrock11581
prompt response
Sep 9, 2013
You will find profesionals and quick service here. I was done in an hour and out with my new purchase.
Sep 9, 2013
Even though we did not buy our Sequoia from this dealer the salesman JD was very polite and kept in touch with what was available. Communication is very important...this guy A+.
Jun 12, 2013
Contacted promptly, good price and purchased the car
May 23, 2013
Great job guys. Found the car I wanted, did everything online. Just had to drive to the lot and take a test run. Was in and out in less then an hour. Thanks Greg
Apr 24, 2013
Phillips Buick Gmc in Fruitland Park,FL did a fantastic job. This is the first time I have purchased a used car and Tim was honest, friendly and no pressure. They took excellent care of me from the time I stepped on to the lot. I was looking for a Hummer H3 and they had one that met all my criteria. Tim, walked me through the car, took it out for a test drive and then through the buying process. he worked for me and eventually advocated for the price I was willing to pay. The GM thanked me personally for my business. I found the dealership to be very friendly and flexible. I would highly recommend Phillips Buick Gmc. Keep Up The Good Work..!
Jan 27, 2013
Gailtig
Extremely helpful and professional when contacted. Willing to help me with other options. Went to the trouble of looking better deals up for me. So appreciate it. But I found another car that I could afford on my budget on my on. But thanks so much Jonathon!!!GT
Jan 26, 2013
Responded quickly.
Jan 9, 2013
auto did not have equipment i wanted...
Jan 4, 2013
Informative staff
Oct 14, 2012
now we have a great car!
Oct 13, 2012
Responded butvtheyvwere too far
Sep 24, 2012
They find away to get you approved and within budget.thomasncristins
Jul 5, 2011
Jerry Isaacs provided excellent customer service, as did the manager Ken Douglas

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