Napleton's Volkswagen of Sanford

4175 S Orlando Dr
Sanford, FL 32773

Sales: (407) 641-3593

Service: (855) 745-4558

Today 9:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/04/20/42/2014_audi_q5-pic-5360201641391144131-152x114.jpeg

2014 Audi Q5 2.0T quattro Premium AWD Used Cars in Sanford, FL 32773

Great Deal
$2,584 BELOW
CarGurus IMV of $21,339

Price: $18,755

Mileage: 53,555

Location: Sanford, FL 32773

Average time on market: 48 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Teak Brown Metallic Description: Used 2014 Audi Q5 2.0T quattro Premium AWD for sale - $18,755, 53,555 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2018/07/12/08/50/2017_hyundai_elantra-pic-8864675672760616822-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Sanford, FL 32773

Great Deal
$1,711 BELOW
CarGurus IMV of $12,399

Price: $10,688

Mileage: 33,295

Location: Sanford, FL 32773

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shale Gray Metallic Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $10,688, 33,295 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/12/08/50/2017_mitsubishi_outlander-pic-3209763259987169308-152x114.jpeg

2017 Mitsubishi Outlander SE Used Cars in Sanford, FL 32773

Great Deal
$1,204 BELOW
CarGurus IMV of $17,009

Price: $15,805

Mileage: 30,747

Location: Sanford, FL 32773

Average time on market: 61 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Rally Red Metallic Description: Used 2017 Mitsubishi Outlander SE for sale - $15,805, 30,747 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/05/09/32/2016_dodge_durango-pic-4994131877561339452-152x114.jpeg

2016 Dodge Durango SXT Used Cars in Sanford, FL 32773

Great Deal
$2,214 BELOW
CarGurus IMV of $25,169

Price: $22,955

Mileage: 28,267

Location: Sanford, FL 32773

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2016 Dodge Durango SXT for sale - $22,955, 28,267 miles with Bluetooth, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/07/08/57/2017_nissan_juke-pic-2181964252175902462-152x114.jpeg

2017 Nissan Juke S Used Cars in Sanford, FL 32773

Good Deal
$953 BELOW
CarGurus IMV of $14,658

Price: $13,705

Mileage: 34,931

Location: Sanford, FL 32773

Average time on market: 47 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2017 Nissan Juke S for sale - $13,705, 34,931 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/01/08/54/2017_volkswagen_passat-pic-2809518356302832564-152x114.jpeg

2017 Volkswagen Passat R-Line Used Cars in Sanford, FL 32773

Good Deal
$1,032 BELOW
CarGurus IMV of $16,017

Price: $14,985

Mileage: 38,734

Location: Sanford, FL 32773

Average time on market: 50 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Reef Blue Metallic Description: Used 2017 Volkswagen Passat R-Line for sale - $14,985, 38,734 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/13/09/09/2017_hyundai_sonata-pic-8261671084663754836-152x114.jpeg

2017 Hyundai Sonata SE FWD Used Cars in Sanford, FL 32773

Good Deal
$1,934 BELOW
CarGurus IMV of $13,384

Price: $11,450

Mileage: 35,383

Location: Sanford, FL 32773

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Symphony Silver Description: Used 2017 Hyundai Sonata SE FWD for sale - $11,450, 35,383 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/12/08/50/2015_volkswagen_passat-pic-1633654026331692989-152x114.jpeg

2015 Volkswagen Passat Limited Edition Used Cars in Sanford, FL 32773

Good Deal
$1,395 BELOW
CarGurus IMV of $14,382

Price: $12,987

Mileage: 13,769

Location: Sanford, FL 32773

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Uni Description: Used 2015 Volkswagen Passat Limited Edition for sale - $12,987, 13,769 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/12/19/07/2017_mitsubishi_lancer-pic-959922732451783190-152x114.jpeg

2017 Mitsubishi Lancer ES Used Cars in Sanford, FL 32773

Good Deal
$721 BELOW
CarGurus IMV of $12,710

Price: $11,989

Mileage: 34,157

Location: Sanford, FL 32773

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Rally Red Metallic Description: Used 2017 Mitsubishi Lancer ES for sale - $11,989, 34,157 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/07/08/57/2015_jeep_patriot-pic-4262870312065105099-152x114.jpeg

2015 Jeep Patriot Sport 4WD Used Cars in Sanford, FL 32773

Good Deal
$1,315 BELOW
CarGurus IMV of $13,303

Price: $11,988

Mileage: 53,640

Location: Sanford, FL 32773

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: True Blue Pearlcoat Description: Used 2015 Jeep Patriot Sport 4WD for sale - $11,988, 53,640 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/13/09/09/2017_ford_taurus-pic-1377740577067125584-152x114.jpeg

2017 Ford Taurus Limited Used Cars in Sanford, FL 32773

Good Deal
$2,216 BELOW
CarGurus IMV of $19,786

Price: $17,570

Mileage: 31,524

Location: Sanford, FL 32773

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ruby Red Metallic Tinted Clearcoat Description: Used 2017 Ford Taurus Limited for sale - $17,570, 31,524 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/10/19/29/2014_ford_focus-pic-7629865347717626821-152x114.jpeg

2014 Ford Focus SE Hatchback Used Cars in Sanford, FL 32773

Good Deal
$1,362 BELOW
CarGurus IMV of $8,329

Price: $6,967

Mileage: 80,596

Location: Sanford, FL 32773

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Focus SE Hatchback for sale - $6,967, 80,596 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/29/19/53/2017_nissan_altima-pic-7894331444425773666-152x114.jpeg

2017 Nissan Altima 2.5 S Used Cars in Sanford, FL 32773

Good Deal
$1,601 BELOW
CarGurus IMV of $14,189

Price: $12,588

Mileage: 34,789

Location: Sanford, FL 32773

Average time on market: 33 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2017 Nissan Altima 2.5 S for sale - $12,588, 34,789 miles with Backup Camera
https://static.cargurus.com/images/forsale/2018/07/13/19/19/2013_hyundai_elantra-pic-635324301045110644-152x114.jpeg

2013 Hyundai Elantra GLS Sedan FWD Used Cars in Sanford, FL 32773

Good Deal
$1,227 BELOW
CarGurus IMV of $9,157

Price: $7,930

Mileage: 74,454

Location: Sanford, FL 32773

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Titanium Gray Metallic Description: Used 2013 Hyundai Elantra GLS Sedan FWD for sale - $7,930, 74,454 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/08/56/2017_hyundai_sonata-pic-4221284325468540457-152x114.jpeg

2017 Hyundai Sonata SE FWD Used Cars in Sanford, FL 32773

Good Deal
$1,479 BELOW
CarGurus IMV of $13,825

Price: $12,346

Mileage: 33,084

Location: Sanford, FL 32773

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Symphony Silver Description: Used 2017 Hyundai Sonata SE FWD for sale - $12,346, 33,084 miles with Backup Camera, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 10, 2018
Very nice, professional. I will go to dealer when I return to Florida. I have purchased 3 cars from this dealership in the past. Always great service in sales & service.
Response from current dealership:
Victoria, thank you so much for the positive review! We're looking forward to your next visit with us!
Jul 4, 2018
kayleighfreeman
Very helpful & nice & stayed in contact
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Jun 19, 2018
blu04maxx
Everyone i came in contact with was great, just the car was not to my liking.
Response from current dealership:
Thanks for leaving feedback. We're glad our staff was so helpful. If you ever have any additional questions, don't hesitate to reach out. We are always happy to help!
Jun 6, 2018
Guru5HS6B
Quick response, useful information. Didn't follow up with the questions I asked/
Jun 5, 2018
BHWK
When I reached out to the dealership I was extremely disappointed in the dealerships out the door price compared to list price. It definitely felt like bait and switch. $500 in total fees on top of the price is reasonable, what they added in fees is unreasonable. $870, $795, $129, $199......fee, Fee, FEE. It’s a bit insulting to the consumer. Just price the vehicle at $22,950 and get it out the door. You create enthusiasm with the artificial low price and disappoint the consumer. It immediately sends the signal that the dealer uses deceptive tactics. .
5 people found this review helpful.
Response from current dealership:
Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (855) 517-8440 to discuss this further.
May 22, 2018
Dad4sale
Or helpful and courteous
Response from current dealership:
We appreciate your positive review about your recent experience with us!
May 5, 2018
NEVER again! The internet sales girl was prompt and pleasant when responding to my inquiry, but once at the dealership it all changed. I walked in and stood at the receptionist counter for well over two minutes watching the receptionist play on her phone; completely oblivious to me standing right in front of here. Then instead of getting a sales person for me so told me to walk around the corner and see if anyone was in the VIP section...not sure what their definition of VIP is. After I found someone he grabbed a quote sheet, sat down at a table and asked for my drivers license...all before even asking why I was there. I told him I just wanted to see a specific car so I could judge the size of it before I did anything. The sales guy stood up, literally ripped the quote sheet in half and walked away. Like I said...NEVER again!!!!
5 people found this review helpful.
Response from current dealership:
Amy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (855) 517-8440 so we may identify ways to improve your experience.
Apr 27, 2018
GuruW9WPZ
I told the lady I would speak to my boyfriend and get back to her about scheduling a time to come. She called me 5 times within 20 minutes. Left 4 voicemails and opted me in to receive texts from her when I did not opt in myself. I was very interested in this car but did not buy because she was so annoying when I said I would get back with her. Very poor customer service. Will never buy a car from here because of her.
4 people found this review helpful.
Response from current dealership:
Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Apr 19, 2018
thenameiscarr
Worst experience I have ever had. My wife and i drove down from Jacksonville to see this vehicle. The dealer knew we were on the way. The van was parked in the dark off to the side. All seats were folded into the floor. They sent another sales associate out to talk to us, that knew nothing of any part of the deal that we had spoken of. They were very unproffesional. I have never seen so much of a joke of a place as this. When we are willing to drive 2 hours after work to come see a vehicle, you would think a little more care and respect would go into the dealers end. They wanted to sign paperwork before we even looked at the van. I had to mention it to them that we drove here and hadn't seen the van in person, much less test drove it. Conclusion, this place was a joke and a complete waste of our time.
6 people found this review helpful.
Response from current dealership:
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 517-8440. We look forward to hearing from you.
Apr 17, 2018
They contacted me right away and even though the vehicle had already sold they were willing to bring similar vehicles from their sister store in Orlando. I ended up driving to Orlando but appreciated their offer.
1 people found this review helpful.
Response from current dealership:
Thank you so much for sharing your recent visit with us, Stephanie! We work hard to provide each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 17, 2018
Car was smelly for a test drive sales man was really short on me asking questions about hidden fees AMD dealer fees . told me lets see if you even like the car . felt like that was a priority . he obviously didnt
3 people found this review helpful.
Response from current dealership:
Randy, it's upsetting to hear that you did not receive the top-notch service we strive to provide to our clients. We would like to have a better understanding about your experience. Please reach out to us at (855) 517-8440 at your earliest convenience and we will do our best to resolve this with you. We hope to hear from you soon.
Apr 12, 2018
Very professional
1 people found this review helpful.
Response from current dealership:
We sincerely thank you for the positive review, and look forward to seeing you again soon!  Don't forget to bring by your other vintage air cooled VW's
Mar 26, 2018
Fantastic! Answered all of my questions.
1 people found this review helpful.
Response from current dealership:
Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!
Mar 18, 2018
I was contacted pretty quickly by the dealer so I did appreciate that. I was buying from out of state so I had a list of about 5-6 questions I needed answered before moving forward. There were 3 questions that I could never get answered, can you help find someone to transport the vehicle, do you have the title in hand (was going to be a cash deal so I needed to know) and can remove the TT&L from the total price as I will have to pay them in my state. Then the phone tag for a week or so then I re-sent an inquiry hoping someone would call me back, the the original person called me back and guess what? The car was already sold. If they would have answered my questions in a timely manner I could have ended my search for a vehicle. The search goes on!
5 people found this review helpful.
Response from current dealership:
Roland, thank you for leaving us this detailed feedback. We regret to hear of our team's poor communication regarding your inquiries about the vehicle you were interested in purchasing. If you are willing to give us another chance, please reach out to us at (855) 517-8440 to speak to our Manager directly.
Feb 20, 2018
DAEguru
Wonderful
1 people found this review helpful.
Response from current dealership:
We're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Feb 15, 2018
I called about vehical listed on internet. Price reported to me as listed on internet. I asked three times about other fees and was told about dealer fee and e-filing fee; these amounted to about $1000. Went to see vehical(I am from out of town)and there were other fees not told about which in total amounted to $2000 before tax and tag fees. Dealt with Danielle, Joe and Kurt- not honest about price. Bate and switch, classic stereotype of every bad car salesman you have seen in a bad movie. Not ethical dealership,... run!!
12 people found this review helpful.
Response from current dealership:
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Napleton's Volkswagen of Sanford, we are always looking for ways to improve and we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 517-8440 so we can try and turn this experience around.
Jan 6, 2018
not only had the car I wanted, but the price too!
1 people found this review helpful.
Response from current dealership:
We understand it's a big decision where you purchase your vehicles from, and we are grateful to have been chosen. Thank you again for choosing Napleton's Volkswagen of Sanford and we hope to see you again!
Dec 5, 2017
You provide a great service! Thank you!
1 people found this review helpful.
Response from current dealership:
Russell, we are happy to have provided you with great service! Please let us know if there is anything else we can do for you; we are more than happy to help!
Dec 4, 2017
Very professional.
1 people found this review helpful.
Dec 2, 2017
They were very quick to respond about the vehicle I inquired about. I opted to communicate via their texting service which was working nicely and they responded promptly. They set me up with an appointment the next day and the sales manager even called a few hours before to touch base...however... At the last minute I was unable to go see the vehicle and let them know via the text service that I would not be able to see the car at the moment. I received NO RESPONSE at all. Not even a, "so sorry to hear that, let us know if we can reschedule or anything etc etc", nothing at all! I know the texting works because every other message I sent was responded to VERY promptly, but as soon as I can't make the appointment, they go silent??!! Not good follow-up at all. Just because I was not ready to go and see the car today doesn't mean I wouldn't be ready in the near future or find another vehicle from their inventory, or tell a friend about the great service I received. Well as of now none of that will be happening, beware...
4 people found this review helpful.
Response from current dealership:
Armando, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 517-8440 when you have a chance. Thank you, and we look forward to hearing from you.
Nov 1, 2017
Contacted within a day. Although I didn't get to purchase a car, I appreciated the immediate service.
0 people found this review helpful.
Oct 22, 2017
Dealer contacted me within a few minutes of inquiring for vehicle. Made and appointment to test drive the vehicle and purchased. They are reasonable with prices. overall experience was great. in an out within a few hours
0 people found this review helpful.
Oct 15, 2017
Good
0 people found this review helpful.
Oct 12, 2017
My question was answered, even though they did call at first when I asked them not to, but eventually did reply in an email.
1 people found this review helpful.
Oct 3, 2017
They were great
Oct 3, 2017
They very helpful and informative and it wasn’t a big hassle
Response from current dealership:
Thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
Oct 2, 2017
Michaelxpr
Good
0 people found this review helpful.
Response from current dealership:
We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.
Sep 27, 2017
GuruD2F6Z
I responded to a 2015 Passat that was advertised on this site. I called them to check availability just 1 hour before leaving to go to the dealership. They confirmed it was available. I drive one hour in traffic. Upon arrival I was told the car had just been sold. Not cool! I won’t go back.
4 people found this review helpful.
Response from current dealership:
Hello,  thank you for bringing this matter to our attention. Our pre-owned inventory move very quickly due to our aggressive pricing, we encourage every customer to act as quick as possible since we can't control the traffic that comes to the store on a daily basis.  the good news is that we have plenty or similar inventory at the same price, year and condition as the one that you were looking at.  Please call me at my direct number and I'm pretty sure that we can help you out. We'd like the opportunity to make this up to you, We hope to hear from you. Take care.

Napleton's Volkswagen of S
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Sep 15, 2017
JaysTruckQuest
Contacted me immediately and was very motivated to earn my business. Looking forward to visiting the dealer.
0 people found this review helpful.
Response from current dealership:
Here at Napleton's Volkswagen of Sanford, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!
Sep 4, 2017
Sierra Nelson
Got back to me quickly and sent the requested Carfax report. He even said he would try to have a car ready for when I visit.
0 people found this review helpful.
Response from current dealership:
Thanks for sharing feedback with us! We're glad to hear we were able to help you out so quickly! Please don't hesitate to reach out if you have further needs or questions. We look forward to seeing you!
Aug 18, 2017
Yes. They provided me the information I requested very quickly. The service at this dealership is very welcoming and professional! I was waitig on a purchase and spent several minutes observi g th staff with customers and was very impressed. The finance department personnel were great. I was dealing with a ne finance employee who was very nice and his traning assitant Yousef was really nice and explained everything and was forthright in explanations about additional services. The sales rep Joe Lopez was great too!! He was knowledgeable and I couldnt of thought of a better salesman to buy a car from!
Response from current dealership:
Hi Barbara, thank you so much for your positive comments about Napleton's Volkswagen of Sanford staff! Customer service is one of our top priorities! We will share this review with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Jul 25, 2017
Very responsive, and very helpful
Response from current dealership:
Thanks for sharing your recent service experience with us, Alejandro! We hope you continue to choose Napleton's Volkswagen of Sanford as your first choice for all your vehicle needs.
Jun 26, 2017
Tom was great
1 people found this review helpful.
Jun 21, 2017
Returned email and phoned me within a hour. Very well spoken and insight full.
0 people found this review helpful.
Response from current dealership:
Henry, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Jun 19, 2017
Ends up buying the car. Good dealership
Jun 11, 2017
Talked them, said they couldn't find the car in inventory and that they would call me back but never heard back from the young lady. Oh well better luck next time
3 people found this review helpful.
Apr 10, 2017
Horrible experience with this dealership! From the beginning I had trouble and should have known to give up trying to work with them. Michelle initially contacted me after I sent an inquiry and she seemed very pleasant and helpful. I was looking for a specific used vehicle they had just listed for sale. She kept asking me to make an appointment for a test drive and I explained that I live over 2 hours away so could not just drive up that easily. When I finally made an appointment to go see it, I called that morning to double check that the vehicle was still there. It took over 45 minutes and 4 different phone calls to finally be told that the vehicle was being "serviced" but should be available the following week. The following Monday I call Michelle to inquire about the status of the vehicle and she tells me she will contact the sales manager and get back to me immediately. I don't hear from her until Friday, via email (and a generic email at that). The general sales manager, Sanjay, calls me over the weekend and when we finally speak to one another Sunday evening shortly before they close he says the vehicle is still available and asks if I would like to go look at it. I explain my distance situation and that I could go look at it the next day. He tells me there is someone going to test-drive it but that if it sells he'll personally call or let me know it's no longer available. So the next morning I start to drive up to see the vehicle and call the dealership after it opens just to double check the vehicle is there. I speak to Michelle who says she can't hear me well and will call me right back. She never calls back so I use my husbands phone to call in case my phone really is having bad service (although I've never ever had a problem with my iPhone 7 or ATT service before). She answers again and says she'll check on the vehicle and get back to me since I tell her I'm already on my way up there. She doesn't return my call but has some other woman call me and tell me it's been sold. I attempted to drive up and check out the vehicle on two different occasions and both times was given the runaround and I wasted time and a lot of energy for nothing. I'm extremely disappointed and would never use this Dealership again! I'm sure it's a nice place with some good employees, but the ones I dealt with were extremely unhelpful and unprofessional.
18 people found this review helpful.
Response from current dealership:
Hi, Heather, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager. We hope to hear from you. Take care.

Napleton's Volkswagen of Sanford, (855) 517-8440
Mar 8, 2017
Got back to me quickly
1 people found this review helpful.
Jan 11, 2017
Responded by email quickly but multiple times. Said they would call me but never did.
6 people found this review helpful.
Sep 21, 2016
5
Very professional
0 people found this review helpful.
Aug 23, 2016
Contact was made quickly and they were engaged and communicated.
0 people found this review helpful.
Aug 19, 2016
Dealer never answered my question as to whether the car had a sunroof or not. Received several emails (even the general manager) saying how great they are and how happy they want the customer to be. Not a clue.
10 people found this review helpful.
Aug 5, 2016
The sales office did NOT seem to want to volunteer any information about this Auto. We do know about the moritoriaim on the sales on TDI VWs. We do need to find a dealer that is actually interested in selling a TDI when VW decides to open up sales. This event will be very soon. We are looking for a TDI sportswagen 2015 or 2016 SEL trim package. Prefered Color Red, Beige interior.
2 people found this review helpful.
Read 28 old reviews
Jul 14, 2016
Dealer responded couple times. Am waiting for a response from an email I sent other day.
2 people found this review helpful.
Jun 24, 2016
Very helpful salesmanship
1 people found this review helpful.
Jun 22, 2016
Amazing dealership from the car selection, sales people to finance! Outstanding experience!
2 people found this review helpful.
Jun 11, 2016
Very responsive and friendly!
1 people found this review helpful.
Jun 8, 2016
I requested information about the vehicle via car gurus twice and their own website via livechat. Never got the info I needed to make a decision to buy the car. All I got was useless emails about having received my emails and someone will contact me and also emails about how important my business was to them. Well, the car got sold and I still did not get any answers. I even replied to the useless manager's email letting him know how disappointed I was and next day all I got was another useless email about how important was my business to him... Very Incompetent dealer...
15 people found this review helpful.
May 19, 2016
Good service
0 people found this review helpful.
May 12, 2016
tmannino
The folks at the dealership were nice and continue to contact me to see if they can help me. The car was not the quality I was looking for.
2 people found this review helpful.
May 12, 2016
The deaer was great!!
1 people found this review helpful.
Aug 24, 2014
Very hard to understand. Gave me very low price on my trade in.
Feb 23, 2014
He was no help AT ALL his name was Kurt.
1 people found this review helpful.
Feb 20, 2014
He responded quickly. And professionally.
Feb 14, 2014
Feb 7, 2014
Vehicle not in great condition however they were very attentive and professional
Feb 2, 2014
Dealer responded, unit was sold. No other suggestions or communication made.
1 people found this review helpful.
Jan 21, 2014
excellent attention got what we went for helped with insurance, great dealer
Jan 17, 2014
Fantastic experience, great salesman and easy transaction!
May 14, 2013
Dealer repsonded with information. I never initiated conversation but I was pleased with the follow up.
Apr 29, 2013
The best sales person, very nice, friendly and didnt pressure us, answered all our concerns. Thank you!!
Mar 13, 2013
Dealer got in contact with me very quick. Everything was explain in a clear manner. Did not pursue the vehicle but was satisfied with their response time,
Dec 25, 2012
Excellent costomer service . Special thanks to Michelle.
Dec 21, 2012
Responsive. Agent worked on day off to finish paperwork on short notice. Excellent customer service. However, terrible job on minor body work. Surprised with $579 dealer admin fee, no quote received. Dealer has no detailing capability.
Oct 7, 2012
They were nice,but didnt have what I was looking for,,,,for which they were not libel for.
Jul 24, 2012
Treated so good comparied to other dealers..no high pressure
Jun 21, 2012
Dealer responded after car was sold.
1 people found this review helpful.
Apr 1, 2012
Horrible service. Porbably great if you're buying a new car. Used car experience was worst I've ever experienced.
2 people found this review helpful.
Mar 31, 2012
HL7
Buddy the salesman was upfront with his quote and easy to work with. Great customer service.
Mar 26, 2012
Prompt and courteous
Mar 5, 2012
Excellent customer service, professionally knowledgeable, and works hard for customers.

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