Moritz Kia of Ft. Worth

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8501 West Fwy, Fort Worth, TX 76116
Map & Directions

Sales: (817) 560-6030

Service: (855) 474-1865

Today 8:30am - 8:00pm
(Closed Now)
show business hours
Dec 28, 2016
We ended buying our vehicle from this dealer--Todd the internet sales manager made personal telephone contact as well as e-mail...they had 2 vehicles same model to choose from...they promised a no haggle experience...we haggled a little bit and everyone walked away happy :) Their sales team was GREAT!!! Todd, Rosco and Mike!!
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Sep 7, 2016
I explained my situation to them very clearly and then got pre approved for financing... They said they were confident they would get it done and failed. The kicker is that their multiple failures dropped my score by several points! I even had to call after 2 days with no updates to learn about said failure. Not a great a great experience...
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Jul 20, 2016
Car was sold when I checked on it
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Jul 19, 2016
I received a follow up call and email in a timely manner but when I inquired about the Jeep that was pictured on the website, I was told that it really didn't exist. It was a picture of a Jeep that was already sold with no price listed. The salesman said when people call in about it, they can get informantion on what the customer is looking for and then start looking for them. Not what I had hoped for. I ended up buying a Jeep from another dealership.
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Apr 27, 2016
Was very interested in a vehicle they had. And the salesman told me I was the first person in line for the vehicle and they would hold it for me. I called them at 3pm and gave them all of my info to run my credit. I get an email and a call telling me everything was good and that my salesman would contact me. I waited until 7pm for his call. Decided to call to make sure that I will be there the next day to pick up the vehicle. But to my surprise they sold it around 5pm. I was furious they sold my vehicle after the salesman said I had first dibs. Exact words that came out of his mouth. This dealership is untrustworthy and does not respect the consumer. And the excuse of a salesman was texting me and told me sorry brother better next time and Peace. What type of crap is that?
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Response from Moritz Kia of Ft. Worth:

I want to apologize for the dealership's failure to provide you with the overall attention and service our customers have come to expect from Moritz Kia Fort Worth. I have tried to contact you by phone at the two numbers I have on file for you. I hope to have an opportunity to further discuss your concerns.

Old Dealer Reviews

Nov 10, 2014
good
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Jul 14, 2014
I found them very cooperative and honest. They drove approximately 25 miles to pick me up when I took public transportation to get the car. The car is very nice and I am pleased with the deal. I would rate the dealer excellent.
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Jun 5, 2014
Very prompt and courteous
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Dec 28, 2013
Very helpful and not at all pushy, great start to our shopping experience.
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May 15, 2012
We bought our car here from Roscoe Korngut. He was a very easy, straightforward, and honest salesman. The dealerships' salesmanager (name) and finance manager Mr Kennedy were all easy to deal with. I would recommend Roscoe and the dealership to any of my friends or family.
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