Milton Ruben Superstore

GM Certified Internet Dealer, GM Certified Used Vehicles

3514 Washington Rd
Augusta, GA 30907

http://www.miltonruben.com

Sales: (706) 705-5035

Service: (706) 868-0588

Today 8:00am - 6:00pm

(Open Now)

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Sales Reviews (73)

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anne

Jun 17, 2017

Car was okay, just afraid with that many miles on a hybrid. Salesman was okay.

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GuruD3KR

May 31, 2017

Though I did notpurchase from them, the salesman (Kelton) was very prompt in his responses, and his initial quote was fair.

0 of 1 people found this review helpful.

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Pamela

May 24, 2017

The car I drove 70 miles to see was not as pretty as the internet made it look. Also, the manager was wanting to low ball for my car. I just purchased it 5 months ago @ $12,000 and He wanted to offer $8,000. At least now I know to sale the car myself, for that I am grateful. The salesman was very nice and helpful.

1 of 1 people found this review helpful.

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Kenn

May 23, 2017

Advertising cars they no longer have

1 of 1 people found this review helpful.

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Felicia

Apr 27, 2017

Very prompt response

0 of 1 people found this review helpful.

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Jeff

Apr 10, 2017

The dealer said significant discounts were available due to monthly sales incentives but offered did not offer what I felt was a meaningful amount. Staff was friendly and communications were good.

2 of 2 people found this review helpful.

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Thelma

Apr 6, 2017

The dealer followed up but I had to hold off on the vehicle due to personal financial reasons.

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Janet

Mar 30, 2017

I have been getting emails from this dealership, they just did not seam to know to much about the cars they had on their lot! This was a bait car, shame on any car dealer who puts false cars out there, just shame on everyone of them!!!

6 of 7 people found this review helpful.

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Guru2V5

Mar 29, 2017

Customer service was horrible. Trade in appraisal was more than 3000 below everyone else and the vehicle that I was trying to purchase was over priced by 3000. Sales didn't return calls also. Overall 1 out of 10 in my opinion

1 of 2 people found this review helpful.

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louie

Mar 22, 2017

I received several calls from the dealer about this vehicle. All of my questions were answered in a timely manner.

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Shemeka

Mar 11, 2017

I loved this dealership Lamar Johnson was my sales guy!! He was very responsive to my emails,and after setting up meetings with him which I never made any of them he was still polite and the best sales guy ever!Went to alot of other auto dealerships and got the run around got nasty attitudes from the others,but Lamar Johnson got me in and out in a brand new Jeep!I love them!!I would recommend them to anyone!

0 of 1 people found this review helpful.

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Echo_2407

Feb 17, 2017

Vehicle sold before I could get there, but correspondence was professional and prompt.

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Patricia

Jan 23, 2017

I ended up buying a 2017 Toyota! Very happy with the car. The people there were awesome! Very friendly and knowledgeable. I will recommend this dealer!

0 of 1 people found this review helpful.

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Andrea

Jan 19, 2017

My questions were answered in a timely manner.

0 of 1 people found this review helpful.

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Bobby

Jan 18, 2017

great experience

0 of 1 people found this review helpful.

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Cecil

Jan 17, 2017

Very disappointed in how we were treated, the guy we were suppose to talk to was busy with another customer & he sent someone out that could have cared less for us r the auto we were looking at

5 of 5 people found this review helpful.

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rizzoracing

Dec 25, 2016

Fast replies to inquiries.

1 of 1 people found this review helpful.

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timothy

Dec 18, 2016

Responded quickly to my message, but unfortunately the vehicle I wanted was already sold earlier that day. Wish I had responded when I first saw the vehicle.

0 of 1 people found this review helpful.

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barbara

Dec 11, 2016

very helpful jerry smith

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Eddie

Dec 11, 2016

Pros..Dealership quickly returned our email had car ready to check and drive when we arrived and we're very friendly. Purchasing process was streamlined and efficient. Cons.. Wasn't willing to flex any on internet price , but it was a fair price so we purchased.

2 of 2 people found this review helpful.

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Shaun

Dec 8, 2016

Would not negotiate price any, then had dropped the price the day after my inquiry

4 of 4 people found this review helpful.

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Karen

Nov 21, 2016

Salesman called and set up an appointment. Salesman was courteous and followed up with me.

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John

Oct 30, 2016

Excellent.... I purchased a 2015 Dodge Charger from them. The salesman was very knowledgeable about their entire inventory. I was really impressed with the overall experience. If I could give 10 stars I would do that.

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Dwyane

Oct 25, 2016

Very prompt and professional.

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Jim

Oct 17, 2016

Milton Ruben Superstore was best ever car buying experience! Great price, the car was as described, no surprises...what more can you ask for? I worked with Tay and Ossie. Would highly recommend!

1 of 1 people found this review helpful.

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Kristal

Oct 14, 2016

The salesman not only made initial contact but also left two additional courteous follow-ups messages since just letting me know the vehicle I inquired about was still available. When I replied to let him know I had purchased one, he sent polite congratulatory message (even though I didn't purchase from him).

2 of 2 people found this review helpful.

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Oct 10, 2016

The dealership attempted to use high pressure tactics to get me to come to the dealership. He was trying to pre-qualify me over the phone before he spent time getting to know me.

4 of 4 people found this review helpful.

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Sep 24, 2016

always respond quickly

1 of 1 people found this review helpful.

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Felicia

Aug 30, 2016

So happy with my purchase! I love it!

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Gerome

Aug 29, 2016

The salesman was great in helping me with the purchase of my new vehicle . After my purchase he went over all the details of the functions inside and out on the truck . This was a great buying experience for me .

1 of 1 people found this review helpful.

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Gary

Aug 14, 2016

was told they had a truck for me to look at three times when we got there they said they were sold wasted our time

5 of 5 people found this review helpful.

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russell

Aug 9, 2016

Five stars so far. I spoke with George and we dealt back and forth. This is the car I really wanted. They made the price right and I pick it up tomorrow, August 10th. Excited!

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tommy

Aug 6, 2016

The dealer respond the next day ... When we spoke and schedule appointment to view the truck ,they said it was still available and gave me a sales rep name ... I arrive about 45 mins later for them to tell me it was already sold ... Then they tried to sale me what look like a truck need to go to a yard sale or junk yard..

3 of 4 people found this review helpful.

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George

Jul 26, 2016

Replied in a timely manner, unfortunately the vehicle was already sold

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BlufftonBuyer

Jul 26, 2016

Excellent

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Marvin

Jul 15, 2016

Great Experience--First time dealing w/ them--definitely would deal w/ them again!

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Erin

Jul 8, 2016

Ok but a little unprepared for our purchase. Remember when you buy used you may not get the most knowledgable sales person for your type of car. Did honor our agreed upon price but we did have a mixup on the trade in price. Not sure what that was about. Just get everything in writing.

2 of 2 people found this review helpful.

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Charlie

Jun 27, 2016

Good response and excellent customer service

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arratct45

Jun 16, 2016

This vehicle was an automatic rather than a manual transmission, as stipulated in their ad!?!

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David

Jun 2, 2016

Great dealer, purchased the vehicle online and had great service. They delivered the vehicle to my doorstep which is about 3 1/2 hours away.

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Jerry

May 12, 2016

Doesn't even rate a star. Low balled me on the value of my vehicle by $7000. Won't recommend to anyone.

3 of 4 people found this review helpful.

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Disappointed

May 8, 2016

I contacted the Internet Sales guy and he told me that this car had leather seats, seat warmers, back up camera and a few other things. Set a time up to meet him and he wasn't available. Another lady took over his job and she was very pleasant. But when I looked at the car is was nothing like what he described. I suggest seeing the car in person before you think ab emailing/contacting. The car was beautiful. Just not what I was looking for.

2 of 2 people found this review helpful.

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Robert

May 2, 2016

I went to the dealership on two occasions. The first time, I stood literally in the door way for 30 minutes, and no one even spoke to me. I called the company, and was assured to come back for great customer service. I asked a gentleman for the manager as I had been instructed, and I again waited for 20 minutes, and the manager never came out to see me. I finally just gave up! I feel that Milton Ruben was just not interested in getting my service at all.

3 of 3 people found this review helpful.

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Ashleigh

Apr 23, 2016

They did the ole bait and switch move. Beware. But they did try and make it by selling me another car that was more expensive but the exact same. I mean how hard is it in this day in age to know if a car was sold or not.

4 of 4 people found this review helpful.

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Rikard4112

Apr 16, 2016

Great atmosphere. Al was fantastic. Would recommend.

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Tony

Apr 15, 2016

Great dealership to work with . Made me a great offer from the start with no hassles . I bought my truck from them . They even delivered the truck to me .

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Zachary

Apr 13, 2016

Fast Response

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dave

Apr 12, 2016

A+

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Philip

Apr 3, 2016

The car was sold before I made up there the next day but great response

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Mark

Mar 28, 2016

Phenomenal..... Showed me around Augusta, GA as well!!!! Roger Chambers is the best. Thank you Ruben Milton.

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donald

Mar 26, 2016

Very good

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derek

Mar 25, 2016

they were very helpful and nice. unfortunately i did not perches the truck. the deal, salesperson and truck were all perfect.

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anthony

Mar 23, 2016

The experience was very good, our salesman was outstanding and we purchased the Yukon.

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Bob

Mar 14, 2016

good contact, did not purchase vehicle from them.

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Mar 2, 2016

contact initiated w/response

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Gramps, Houston

Feb 28, 2016

AOK, Timely response. Negotiated and arranged for the purchase, and pick up via email, text and telephone. The salesperson, Mike Lilly, picked me up at the Augusta airport, and the car was ready. Car was at least as described, if not better. Mike Lilly and the team at Milton Ruben did a nice job. I would purchase from them again.

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Serious shopper

Feb 15, 2016

Quick response, great follow up

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Elvira

Feb 15, 2016

Dealer was very nice. Was very good in responding back. Thanks!

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dennis

Jan 24, 2016

prompt reply

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Nik

Jan 19, 2016

Great Response... Great Communication

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jody

Jan 7, 2016

Fast to respond.

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Stefani

Jan 3, 2016

They will give a once in a lifetime deal ! Can't beat them!

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Charles

Dec 24, 2015

I emailed them about damage to a seat. I got a text back saying oh it is just a cigarette burn not we will repair it. I bought from a different dealer.

2 of 2 people found this review helpful.

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Cornelius

Dec 23, 2015

Touched base with salesman and vehicle was not even there! Fail to tell us until we came to purchase! bad service!

2 of 2 people found this review helpful.

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Charles

Dec 16, 2015

Very Good! Will buy from them shortly even though I'm 137-miles away. Incredibly thoughtful and helpful. don't hesitate to buy from them!!! 5-stars all the way.

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Phillip

Dec 15, 2015

Nice guys, responded quickly. Vehicle got sold before I could get there but that was on me not them.

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Marty

Nov 13, 2015

Great

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Paul

Oct 26, 2015

Timely response to my request. Vehicle was not in inventory, had not arrived yet.

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Joseph

Oct 8, 2015

Offered a deposite online. Didn't respond till it was to late. Requested info on similar vehicles. Failed to answer any questions. Took my business elsewhere.

2 of 2 people found this review helpful.

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Sandra

Oct 5, 2015

I did not purchase the Highlander but, walk away with a beautiful RAV4 Limited and I love it. Thanks Milton ruben for you honesty and great customer service.

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Lindsey

Jul 24, 2015

Too many emails

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John

Jul 23, 2015

I should have heeded the negative comments. This car was a piece of junk. Not the car pictured or described. It was a nice two hour ride through the country though. Buyer beware.

2 of 2 people found this review helpful.

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Patricia

Jul 1, 2015

Immediate response lots of interest and. very helpful.l

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Read 31 old reviews

Yelena

Jun 7, 2015

They are awesome! We drove over 2 hours and it was worth it!

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michael

May 23, 2015

very frustrating!!!! called to get price due to dealer being 70 miles away. would not give price on phone--got transferred to several people. finally the next day some one called stating car had been sold ==offered another==just wasn't interested. Should have told up front someone was looking at car.

2 of 2 people found this review helpful.

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rick

May 18, 2015

good communication

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Bradford

May 13, 2015

Great Dealership. Speak with Dennis Giles

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paul

May 1, 2015

Patrisia Dupree provided a smooth and pleasant experience

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pat

Apr 30, 2015

Fast and efficient

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Jayme

Apr 22, 2015

First rate!

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ashley

Apr 8, 2015

Wasted 4 hrs driving to this dealership for them to claim they sold the car i came to look at that same day which I do not believe I believe it was some type of tactic to get me to still come out there even though they knew they had already sold the car and they also had no other cars on the lot of the make and model I was interested in complete waste of time and gas money I will never deal with this dealership again

2 of 2 people found this review helpful.

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Martha

Apr 1, 2015

didn't like the loooong wait while they jacked the price of the car up $2000

1 of 1 people found this review helpful.

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Reginald

Mar 22, 2015

Great service...

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rleathers4

Feb 15, 2015

gave me one price for a car and I went in to purchase the car at the price I was quoted but when they discovered I had a trade they told me the price has changed to the MSRP price which was 4000. more than what I was originally told. I walked out leaving the car.

1 of 1 people found this review helpful.

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Jan 23, 2015

Dealer was too far away.....

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Dominique

Dec 11, 2014

Jeff was very helpful in helping me get used to my new toyota corrolla. Thanks jeff!!! Also robert hopkins was awesome in financing me! I feel like im a part of a family now!

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Jeffrey

Nov 30, 2014

Good, too far away

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Michael

Oct 12, 2014

Worst car buying experience I have ever had. Several factors: Got quoted a very good price for new vehicle, then told they had made a mistake and the price came out $7k higher. Then on trade, they quoted me $2k less than online trade-in solutions and $3,500 less than one nearby competitor, $4,000 less than another and $6,000 less than an out-of-town competitor. I told them up front that I was a serious buyer and understood car buying and selling very well and to please treat me with respect. Instead, they treated my like an ignoramus. Milton Ruben should be ashamed.

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migration_Alvintina

Sep 15, 2014

Called right back and was great and professional.

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Mike

Sep 6, 2014

Quick response

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Aug 27, 2014

Price quote emailed was not accurate, salesperson was rude

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Grant

Jul 16, 2014

Wasn't able to feel I could trust salesman. Via phone and email, price went up, down, then back up and then Dodge rebate was not being passed on to customer.

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Tracey

Jun 11, 2014

very professional

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John

Nov 26, 2013

I didn't buy my Prius here because a local dealer matched the price, charged less overhead, and saved me a $300 delivery fee. I appreciated the up-front low price advertising and the initial quick response of the sales agent. The overhead fee wasn't initially mentioned in the ad which only included tax, tag, and title.

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Barbara

Oct 27, 2013

Salesman from the first contact was playing the game most salesman play I won't be buying anything from this dealer.

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monique

Oct 17, 2013

The dealer respomded in a timely fashion.

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Steffani

Jun 14, 2013

Dealer Overly Friendly and FAKE, We all know that Dealers will say and do just about anything to sale a car but can you please play it off.????

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MIke

May 13, 2013

Din't what to deal. Wanted me to make an offer?? Really!

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Joel

May 8, 2013

Wanted way too much money..!

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donald

Dec 6, 2012

We had a deal, BUT, their used car manager totally BLEW the deal completely up. The finance manager, she was AWESOME. I think my deal got lost in the not important file. We REALLY wanted this car.

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promomusic

Oct 25, 2012

Good

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Ben

Aug 23, 2012

I truly hate the pressure sales bit and the "we sell volumes and I have other people interested in this vehicle" bit. Then if I'm going to pay you cash today, don't try to tell me it doesn't matter if the person is paying in cash or having it financed. Less paperwork and immediate money? Come on. Went and purchased a car elsewhere with less hassle.

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Brett

Aug 19, 2012

Dealer responded within 3 minutes of sending message via CarGurus. I ended up buying the vehicle at a good price. Staff was friendly. Good buying experience.

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Robbie

Jul 26, 2012

Very professional and kept in contact with me.

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