Midway Auto Group

15300 Midway
Addison, TX 75001

Sales: (972) 639-5569

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All reviewers have been verified to have contacted this dealer – Learn More
Oct 21, 2017
Dealer responded right away. I purchased the vehicle from them.
Is this review helpful? Yes | No
Oct 21, 2017
GuruZWYNV
They are personable, helpful, and not pushy. Although the looks of the dealership on the inside & outside could use a little love and updating, the cars are cleaner than most dealerships, and that gives the buyer a better impression initially when coming in to look at a car. They have been very helpful to us in making a good deal, and making the purchase our car.
Is this review helpful? Yes | No
Aug 14, 2017
Bought this vehicle from Midway and had a great experience. Vehicle was as advertised, they even dropped the price a thousand dollars just prior to my purchase. I searched every reputable site and all Toyota dealerships and they had the best deal available. No hard selling, no fuss, easy financing. They met the same terms as my bank and the sale was done in under an hour and I drove my vehicle home. Great people, great selection of quality low mileage vehicles. Will definitely shop there for my next vehicle.
Is this review helpful? Yes | No
Jul 12, 2017
Great service and people
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May 3, 2017
We went out to buy a jeep liked it found something wrong with it , they had it fixed and ready to go by the next day
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 25, 2017
I was contacted in a timely manner
1 of 1 people found this review helpful.
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Apr 18, 2017
Good
1 of 1 people found this review helpful.
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Feb 7, 2017
Fair. Requested car fax They did not use car fax but another firm In order to get info had to set up acct. Too much trouble
4 of 4 people found this review helpful.
Is this helpful? Yes | No

Response from Midway Auto Group:

Hi Mike. I believe there was a misunderstanding between us. You don't have to setup an account with Autocheck to get a report. We have an account with them and will provide one on any car in our inventory. May I ask why you believe you have to setup an account in order to get a history report? I hope you'll consider editing or removing this review. It contains information that is not factual. I'd be glad to talk to you about your experience if you'll reach out call me at 972-702-0011 during our office hours.

Thanks,

Bram Smith
Customer Care Manager
Sep 27, 2016
Samantha is super! Very helpful and efficient, Not pushy yet knowledgable and patient. Thank you Samantha! I appreciate you,
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2016
Contacted 2 hours flew to dealership next day.Truck in the driveway when wife came home
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2016
Responded promptly & answered my questions.
2 of 2 people found this review helpful.
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Aug 4, 2016
Finance manager was always out of the office!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Midway Auto Group:

Hello Junius. Thank you for your feedback. I'm the customer care manager at Midway Auto Group. It seems like you must have purchased from us during a transitional period in employment. We have a full time finance manager that is in the office 6 days a week from open until close, except for (sometimes) a very quick lunch break. Although I wasn't with the company in August of last year, I'd like to hear more about your experience.
Jun 4, 2016
Good people.
1 of 1 people found this review helpful.
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May 14, 2016
Excellent customer experience.
2 of 2 people found this review helpful.
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Apr 27, 2016
They contacted me right away and answered all my questions. I decided to wait a few more months before I get a new vehicle.
2 of 2 people found this review helpful.
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Apr 2, 2016
victruck2016
Return call test drove vehicle
Is this review helpful? Yes | No
Feb 10, 2016
Dealer Representative called me on the phone and said he was a wholesaler and priced right on Jeep for sale. Too big of tires for me so I purchased a like vehicle in Sherman, Texas a couple of days later. Ok Dealer to me! Just did not have the right RHD Jeep for me in Texas
1 of 1 people found this review helpful.
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Jan 13, 2016
Good, timely responses
2 of 2 people found this review helpful.
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Dec 21, 2015
Enjoyed working with the Guys,, on getting me a VAN ...
1 of 1 people found this review helpful.
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Dec 1, 2015
I love the look of the truck, everything seemed to run good until I had it home... After 2 days I realized my horn did not work and my check engine light had came on. I contacted the dealership and they said bring it in and we will fix it. I couldn't make it up there until Friday so within another 2 days my truck did not start at all... I had to buy a brand new $166 battery just to get it started and I had my other battery tested and it was bad as well. When I made it to the dealership they fixed my horn, fixed the engine light and replaced my other bad battery but unfortunately they couldn't refund me for my other battery... wasn't the best experience but at least they fixed everything for me.
2 of 2 people found this review helpful.
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Read 37 old reviews
Oct 27, 2015
Great Contract
Is this review helpful? Yes | No
Oct 21, 2015
Car was sold by the time I received response to my inquiry.
1 of 1 people found this review helpful.
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Jul 9, 2015
Shawn Conway was very professional and informative. It was one of the best dealership experiences that I have ever had!
1 of 1 people found this review helpful.
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Apr 2, 2015
Took me contacting them twice and over a week to find out truck had been sold. Bought one someplace else
Is this review helpful? Yes | No
Mar 24, 2015
Great service
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Feb 26, 2015
Vardeman83
Salesman said it went under a 120 point inspection. Windshield wiper was bad no gas cap, then told me they didn't make them with one which they do, didn't wash or put gas in the car after we sat 2 hours to even to talk to the guy.
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Feb 22, 2015
Sales person was rude. The car was dirty and it was not well kept. They didnt make an attempt to clean car.
Is this review helpful? Yes | No
Feb 5, 2015
Nice on line but when I got there - didn't even remember what we discussed. Condescending and rude. Waited forever to discuss the car and then when I wanted to think about the car - the guy just walked off.
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Dec 27, 2014
expensive cars, no much room for negotiation
Is this review helpful? Yes | No
Nov 24, 2014
I wanted to buy the car and they guy would not call me back. I booked an appointment with him the night before to see and of course test drive the vehicle and when I got there it was parked in the garage in the corner where I couldn't even drive the vehicle. Then I had to leave. He said he would run the numbers with my trade call me back but he did not .I called him and he said he was busy he would call me back ---never called me back!. The next day , I bought the exact same car from someone else. I cannot believe he did not call me back I expressed to him that I would buy a car for sure within 2days ...he just left money on the table and walked away! Big dummy!
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Oct 31, 2014
Very good team! Helpful to support for loan, warranty and keen to fix details .
Is this review helpful? Yes | No
Sep 28, 2014
I was pleasantly surprised at how easy it was to buy a car online. The staff at Midway Auto Group were extremely helpful, honest and very professional. Scot even picked us up at the airport in my daughters new car! I would certainly recommend this dealership to any of my friends and family.
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Sep 6, 2014
Seemed like reasonable prices, but no room for negotiating. The product looked pristine although it sold just before I was planning to go out there.
Is this review helpful? Yes | No
Mar 24, 2014
just phone contact, responded quickly
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Mar 19, 2014
We were late and weren't able to speak to Mark, but we did get to see the car and take it for a test drive. Small issue, the car was dirty.
Is this review helpful? Yes | No
Mar 17, 2014
Great Dealership. I live in New Mexico found my car at Midway, with a deposit they held the car for me until I could get there a week later. Bram (cool name) was very helpful. Mark made the paper work so easy. Highly recommend Midway Auto Group.
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Mar 9, 2014
Great
Is this review helpful? Yes | No
Feb 27, 2014
helpful, I just didn't find what I needed there
Is this review helpful? Yes | No
Feb 3, 2014
They followed up, but I decided not to check out the car.
Is this review helpful? Yes | No
Jan 15, 2014
Anna was nice and professional, corresponded well and was helpful.
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Jan 1, 2014
Great ! Love my new car ! Bram was a good sales guy, not pushy !
Is this review helpful? Yes | No
Dec 29, 2013
Very nice used selection, low prices.
Is this review helpful? Yes | No
Dec 28, 2013
al cars they had were great prices but had been in previous accidents.
Is this review helpful? Yes | No
Nov 18, 2013
Great experience. You just have to know what you're getting into. This isn't going to be "certified pre-owned" at a dealer, but it also doesn't have the markup. Before buying, I suggest just take it to a dealer and have them do a pre-buy inspection and let you know what's wrong and how much it will cost to fix -- that's all the "certified pre-owned" dealerships do anyway. Then they mark it way up. Before buying our car from Midway, we took it in and the dealer actually gave us a discount on the inspection because there was absolutely nothing wrong with it. The car did need to be detailed, but that only cost $100
Is this review helpful? Yes | No
Oct 11, 2013
I spoke with dealer in regards to vehicle. Advised I would be coming out to test drive car. I wasted gas and tolls to only arrive and find out the car was missing lugnuts on the front right side. They wasted my time.
Is this review helpful? Yes | No
Oct 5, 2013
TriNguyen
5
Great dealer!!! Good services and customer cares!!!
Is this review helpful? Yes | No
Sep 22, 2013
No worth preowned cars worst deal
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Aug 28, 2013
Thus far, the car has STILL not passed inspection and they have not fixed it to satisfaction! I am taking it back as many times as it takes until it is right.
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Aug 1, 2013
Very freindly!! No pressure sales!!!
Is this review helpful? Yes | No
Jul 8, 2013
They were all great! Very accommodating. They were not pushy like a lot of salesmen out there and were willing to help me anyway they could. The is still room for improvement as far as the owner needing to be more punctual and considerate of other peoples time. On the other hand he was very personable and compassionate. Overall this place was good and, I will recommend them to others.
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Jun 28, 2013
Easy and painless buying experience. I'd recommend it to anyone looking for a good deal and good customer service.
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Feb 24, 2013
Good selection if cars and fair price, but the maintenance of the vehicles I looked at was poor. For example, the oil needed to changed, tires rotated, oil filler, and brakes according to internal computer of the Lexus GS 430 I test drove. Car drove very well with all things considered. Another one needed to be jumped started for a test drive, but the salesman didn't feel like it. Poor overall. I wanted to car for the price, but the dealership didn't gain my business. I purchased a GS Lexus 300 from Sewell Lexus of Dallas, Tx.
Is this review helpful? Yes | No
Jan 27, 2013
responded and followed up
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Dec 23, 2012
janetwaller
bought the Tiguan at Midway. There worked with me on price, financing and trade-in. I am very happy with Midway Auto Group.
Is this review helpful? Yes | No
Nov 6, 2012
the truck I wanted was sold
Is this review helpful? Yes | No
Oct 23, 2012
The dealer called promptly and was friendly. Unfortunately my circumstances had changed and was not able to buy the truck at this time.
Is this review helpful? Yes | No
Aug 7, 2012
Fast and easy.
Is this review helpful? Yes | No

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