Autos of Dallas

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https://static.cargurus.com/images/forsale/2019/06/11/11/37/2016_lexus_is_300-pic-1916882648058029953-152x114.jpeg

2016 Lexus IS 300 Sedan AWD Used Cars in Plano, TX 75093

Great Deal

Price: $21,490

Mileage: 21,194

Location: Plano, TX 75093

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Line Description: Used 2016 Lexus IS 300 Sedan AWD for sale - $21,490, 21,194 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/05/07/20/53/2018_ram_2500-pic-3513686420475686567-152x114.jpeg

2018 Ram 2500 Laramie Longhorn Crew Cab LB 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $42,990

Mileage: 30,260

Location: Plano, TX 75093

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pearl White Description: Used 2018 Ram 2500 Laramie Longhorn Crew Cab LB 4WD for sale - $42,990, 30,260 miles with Navigation System, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/07/24/22/07/2016_lexus_is_200t-pic-6047485244865683959-152x114.jpeg

2016 Lexus IS 200t RWD Used Cars in Plano, TX 75093

Great Deal

Price: $18,490

Mileage: 40,198

Location: Plano, TX 75093

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Gray Pearl Description: Used 2016 Lexus IS 200t RWD for sale - $18,490, 40,198 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/08/19/25/2016_lexus_gx-pic-9030662631339429014-152x114.jpeg

2016 Lexus GX 460 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $33,890

Mileage: 28,782

Location: Plano, TX 75093

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mica Description: Used 2016 Lexus GX 460 4WD for sale - $33,890, 28,782 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/09/07/14/02/2017_audi_q3-pic-1613117386533741346-152x114.jpeg

2017 Audi Q3 2.0T quattro Prestige AWD Used Cars in Plano, TX 75093

Great Deal

Price: $24,990

Mileage: 28,866

Location: Plano, TX 75093

Certified Pre-Owned: No Transmission: Automatic Color: Silver Metallic Description: Used 2017 Audi Q3 2.0T quattro Prestige AWD for sale - $24,990, 28,866 miles with LE Package, Sport Package, Leather Seats, Sunroof/Moonroof, SL Package, Bluetooth, Premium Wheels, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/07/27/20/43/2019_jeep_grand_cherokee-pic-2666545596499070876-152x114.jpeg

2019 Jeep Grand Cherokee Limited 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $32,390

Mileage: 14,134

Location: Plano, TX 75093

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Bright White Clearcoat Description: Used 2019 Jeep Grand Cherokee Limited 4WD for sale - $32,390, 14,134 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System, Adaptive Cruise Control, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/05/21/06/2018_jeep_renegade-pic-4498087857757616764-152x114.jpeg

2018 Jeep Renegade Sport 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $15,390

Mileage: 22,290

Location: Plano, TX 75093

Average time on market: 34 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Black Description: Used 2018 Jeep Renegade Sport 4WD for sale - $15,390, 22,290 miles with Steel Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/14/20/57/2019_lexus_nx-pic-1802907805377305799-152x114.jpeg

2019 Lexus NX 300 FWD Used Cars in Plano, TX 75093

Great Deal

Price: $34,490

Mileage: 3,778

Location: Plano, TX 75093

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2019 Lexus NX 300 FWD for sale - $34,490, 3,778 miles with Bluetooth, Leather Seats, Backup Camera, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2019/08/09/11/04/2016_lexus_es_350-pic-5105324684123018782-152x114.jpeg

2016 Lexus ES 350 FWD Used Cars in Plano, TX 75093

Great Deal

Price: $21,990

Mileage: 30,989

Location: Plano, TX 75093

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Pearl Description: Used 2016 Lexus ES 350 FWD for sale - $21,990, 30,989 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/21/11/48/2016_jeep_grand_cherokee-pic-3615222881177731115-152x114.jpeg

2016 Jeep Grand Cherokee Laredo 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $20,690

Mileage: 34,878

Location: Plano, TX 75093

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Velvet Description: Used 2016 Jeep Grand Cherokee Laredo 4WD for sale - $20,690, 34,878 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/22/21/02/2017_jaguar_xe-pic-5746453751531172424-152x114.jpeg

2017 Jaguar XE 25t RWD Used Cars in Plano, TX 75093

Great Deal

Price: $18,990

Mileage: 27,469

Location: Plano, TX 75093

Average time on market: 27 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Ebony Description: Used 2017 Jaguar XE 25t RWD for sale - $18,990, 27,469 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/07/30/10/42/2016_jeep_cherokee-pic-3149721523946520043-152x114.jpeg

2016 Jeep Cherokee Latitude FWD Used Cars in Plano, TX 75093

Great Deal

Price: $14,790

Mileage: 30,421

Location: Plano, TX 75093

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Deep Cherry Red Crystal Description: Used 2016 Jeep Cherokee Latitude FWD for sale - $14,790, 30,421 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/05/14/21/10/2015_jaguar_xj-series-pic-3800246974659143543-152x114.jpeg

2015 Jaguar XJ-Series XJL Portfolio RWD Used Cars in Plano, TX 75093

Great Deal

Price: $24,990

Mileage: 55,683

Location: Plano, TX 75093

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2015 Jaguar XJ-Series XJL Portfolio RWD for sale - $24,990, 55,683 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/06/29/20/43/2016_jeep_grand_cherokee-pic-4265492398887729968-152x114.jpeg

2016 Jeep Grand Cherokee Laredo 4WD Used Cars in Plano, TX 75093

Great Deal

Price: $20,890

Mileage: 33,015

Location: Plano, TX 75093

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: True Blue Description: Used 2016 Jeep Grand Cherokee Laredo 4WD for sale - $20,890, 33,015 miles with Bluetooth, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/05/25/20/33/2018_jaguar_xe-pic-6823007463326061270-152x114.jpeg

2018 Jaguar XE 25t RWD Used Cars in Plano, TX 75093

Great Deal

Price: $19,990

Mileage: 26,405

Location: Plano, TX 75093

Average time on market: 50 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Description: Used 2018 Jaguar XE 25t RWD for sale - $19,990, 26,405 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 17, 2019
Excellent personnel. Very thorough and transparent. Hard to believe they are car salesmen!
Oct 4, 2019
Contacted me immediately. I ended up buying a different car, but very positive experience.
Oct 3, 2019
Guru16FB1
Friendly.
Sep 27, 2019
This worked out. The dealership was very responsive.
Sep 26, 2019
Pinkypig
easy buying experience.
Sep 26, 2019
Responded quickly to my inquiry.
Sep 19, 2019
Guru1B3DT
Response was immediate! However, my job schedule did not permit me to go take a look.
Sep 18, 2019
Easiest way to purchase a vehicle. Salesman was very personable and professional. Only downside was the vehicle was on fumes when delivered but would buy another vehicle from him
Sep 16, 2019
GuruCQW6D
The dealer representative was very professional & informative.
Sep 12, 2019
Very helpful and attentive staff, call me and gave me all the information in detail, and follow up with updates about the vehicle I inquired about. Very Professional and helpful.
Sep 11, 2019
yodarjg
Showed up for a test drive and salesman was not there and no one else was offered to help. They should be removed from your consideration
Sep 11, 2019
Was helpful and answered my questions sufficiently.
Sep 11, 2019
Blchevy
Contacted me and was ready to do business, I just didn't realize when I clicked on car, it was in Texas
Sep 8, 2019
The dealership was very attentive. They reached out to about the vehicle I was inquiring about. The provided additional pictures and information about the vehicle. They even sent price drop notifications.
0 people found this review helpful.
Sep 7, 2019
Contacted immediately willing to assist
Sep 7, 2019
She is very nice and professional I really appreciated
Sep 7, 2019
Actually bought this car from this dealer, but will never do business with them again. The lack of communication was unbelievable. Only received my car after I threatened to call off the deal. My car was delivered at 1 am... The car was not detailed, and has overspray paint on the side panels. It is going to cost $750 to have it buffed out. The dealership refused to do anything about it unless I bring the car back to them 250 miles away. The car should have never left the dealership like it is. Horrible service. No return phone calls. Follow up is ridiculous.
Sep 6, 2019
Drove to Plano from Houston and I called they still had the car,made the appointment to go see it,when I got there they had sold it.Then they where going to show me another car and he never came back out.
Sep 4, 2019
GuruSYV22
I informed her that in the next 3 to 4 months I will be purchasing a vehicle. I ask the rep to give me heads up on how my credit should be and what the qualifications is to purchase a vehicle of this kind. She said that their company deal with a lot of creditors and they will try to get me financed & also I will send you and application to your email on file. I never received the application. Thanks !!
1 people found this review helpful.
Sep 4, 2019
GuruVT9JK
Overall a good experience. The one thing to know is they don’t deal. Listed price is your best deal. Otherwise all good.
Aug 31, 2019
Very nice
Aug 28, 2019
GuruBL2X1
Very responsive. I am an out-of-state buyer so the logistics and scheduling are important. The team, particularly James Bohlin, have been excellent. He has kept me informed as the transaction progresses. So far, I am very pleased.
Aug 28, 2019
JohnYbarbo
Very responsive and professional will be doing business with them and I highly recommend them.
Aug 23, 2019
Not punctual. When I showed up, I had to wait and the car wasn’t available to test drive.
Aug 21, 2019
They contacted me within minutes of sending my message to them. They asked to schedule a test drive, but I told them I lived in another state and was interested in having the car shipped to me. They then said they just purchased the car at auction and did not have it in their possession. How were the going to schedule a test drive?? The person was friendly, but could not answer questions about the car because it wasn't there. They stated they would call me when the car arrived. It's been a week and no call. I have no confidence in this dealership at this point so will look elsewhere for a vehicle.
3 people found this review helpful.
Aug 21, 2019
5 star
Aug 18, 2019
They reply to me as soon as I listed my interest
Aug 18, 2019
This dealer responded quickly and was very professional and helpful.
Aug 16, 2019
Good
Aug 14, 2019
Edwinavila
Drove 4+ hours to get there and turns out they sold it days before.
3 people found this review helpful.
Aug 14, 2019
I was contacted and provided any help that I needed.
Aug 11, 2019
Great experience. Got the car delivered and in perfect condition. Go Autos of Dallas!!
Aug 11, 2019
Great
Aug 11, 2019
Didn't get back with information requested, and sold vehicle without even notifying me!!!
1 people found this review helpful.
Aug 7, 2019
Shantanna Warren
Gave me the run around...Kept going up on the payments, so they could sell to another buyer. Was unprofessional, I had to keep calling them instead of them calling me. So I gave up and now I got the same car from another dealership, who was very professional and kept me update on everything that was going on. I would never recommend this dealership!!
8 people found this review helpful.
Aug 5, 2019
Responded quickly
Aug 4, 2019
GuruBR9RK
The car looked good cosmetically, but the dealership appears oriented toward "moving iron" with very little product knowledge. I was hoping to see more hand holding, seeing as this electric vehicle has some things in everyday operation which are different from the usual car. There were no charging cables in the front trunk, which led me to wonder "what else is missing or wrong with this, that they will sell me and not tell me about?". This is probably a good deal at the right price, but it is *all* on the buyer's shoulders to understand what could go wrong and protect himself against it. Some others with BMW i3s have expressed wariness about this dealership. One said "buy from anybody but the guy who sold to me". Another said his i3 was not even charged when they handed it over.
Aug 4, 2019
Great customer service responded quick
Aug 3, 2019
GuruH1ZPR
It was good
Aug 2, 2019
Dealer contacted me promptly answered my questions and helped me decide on a car. I Did everything online and the process went smoothly. Now just waiting for my car to be delivered.
Aug 2, 2019
Kevs Bernardo
I was contacted once and that was it. I had a few questions and I’ve emailed them twice but I never got an answer.
Jul 30, 2019
I jumped the gun and had them run my credit before my current Auto was paid off it is now paid off but the rate they offered me was unreasonable so I asked him to contact me next week. I'm definitely still interested in the car but I refuse under any circumstances to pay 15% interest lol. he indicated that he had gotten my total loss letter when in fact he had not because I had put in the wrong email information that he never indicated to me that he didn't get it so that may be why I got 15 hits on my credit and only one approval for a ridiculous rate. All three bureaus will be updated in 2 days which should put my score at well over 700 on both Equifax and Equifax which are currently at 640 and 634, and shady Experian is at 537, and even it should be up to mid 600's in 2 days thanks for following up with me
0 people found this review helpful.
Jul 28, 2019
Very good experience!
Jul 27, 2019
Great.
Jul 26, 2019
Gitgirl
Great! Got the car I wanted at a fair price. The folks at Autos of Dallas were wonderful. The whole experience went smoothly and quickly.
Jul 26, 2019
Great
Jul 25, 2019
Very nice
Jul 23, 2019
GMCYukon2015FRG
Salesman #1 passed me off to #2 even though I had an appointment. Salesman #2 couldn’t find the requested cars. Car not described accurately. Never even test drive a car.
0 people found this review helpful.
Jul 23, 2019
GuruH57ZN
Good follow up
Jul 22, 2019
Reached out shortly after my inquiry.
0 people found this review helpful.
Jul 20, 2019
GuruCMV4B
Very nice but I'm not ready to buy until I qualify to be financed plus researching different cars while I'll soon be payment free.
0 people found this review helpful.
Jul 16, 2019
Salesperson terrible, car not clean or ready to be shown. Very disappointed.
Jul 16, 2019
GuruHW87B
Bob was excellent every step of the way. Kept me informed and was in constant contact.
Jul 15, 2019
Print response. Not pushy.
Jul 15, 2019
GuruHWR4Z
I spoke to Johnny and he was very helpful. I decided to purchase this vehicle. My vehicle was delivered to my doorstep and I was excited to receive it. I love it.
Jul 12, 2019
Great service
Jul 11, 2019
torrero73
quick response
Jul 10, 2019
GuruSF84Q
Roger Moses and Alex in finance were super easy to work with and provided me with one of the fastest processes yet. They did not "bother" me at any point and when I was ready they had the deal done in record time.
1 people found this review helpful.
Jul 8, 2019
Contacted me with informative details immediately.
Jul 7, 2019
GuruT3KTW
Responded quick!
Jul 5, 2019
Varun Nadella
Not the best at communicating, I contacted them 3 times for them to reply.
1 people found this review helpful.
Jul 4, 2019
I had a great experience with Autos of Dallas and my sales rep Emmanuel. I needed the car fast and he made it happen for me in 24 hours. The looked exactly like to photos on the site and was super clean. I will definitely be sharing with my friends looking for quality used cars.
Jul 3, 2019
GuruQTB4
The salesman lied about the contract. I drove from New Orleans to purchase this car, got there and he lied about was included in the deal (warranty and insurance). Left there disappointed, rather then deal with a dealership that promotes dishonesty.
3 people found this review helpful.
Jul 2, 2019
IvanToledo
I was approved through my bank to purchase this vehicle. I called on Monday and I was given the runaround. I called on Tuesday and the salesman told me that he would hold the car for me and as I started driving towards Plano I received a phone call saying that the car was sold. maybe just the lack of communication.
1 people found this review helpful.
Jul 2, 2019
Great friendly staff.
Jul 1, 2019
Smitchell
Responses fast ....
Jun 28, 2019
Great people with excellent follow up
Jun 25, 2019
GuruSVZN5
They still owe me $900 that they “forgot” to return. 2 weeks after my purchase I was told yesterday that it will be sent Monday afternoon. Mystery scratches on left rear qp that were not on the video they claimed has no “other damage”. We’ll see when I actually get this mystery check I’ve bent promised.
2 people found this review helpful.
Jun 24, 2019
karahkay
Highly recommend this dealership! They were so nice and answered all the many questions we had. The easiest car buying experience I have ever had. Thank you Emmanuel for everything, We will be seeing you again!
Jun 23, 2019
Pleasant!
Jun 18, 2019
Supersineo
Blake, our sales man was great!!
1 people found this review helpful.
Jun 17, 2019
I was working with Carl from Autos of Dallas on a BMW X1, I told him I wanted the car, submitted financing information at noon. He texted me at 1pmto say it was going to financing. At 3pm, he texts me and says the car is being sold to somebody else, then tells me they have other vehicles that I could be interedted in. This is a classic BAIT AND SWITCH situation. DO NOT DO BUSINESS WITH THESE PEOPLE.
4 people found this review helpful.
Jun 16, 2019
Plaza700
They responded properly
1 people found this review helpful.
Jun 11, 2019
Awesome place to buy a car from. Super fast help.
Jun 4, 2019
Very friendly and helpful. Made contact immediately
Jun 2, 2019
Great servoce and communication through the entire process. Alex Garcia was incredible. He answered every single question I had and thoroughly explained the online buying process.
2 people found this review helpful.
May 31, 2019
Don’t keep their website up to date. Called on 3 different cars and all were sold but still listed as for sale
6 people found this review helpful.
May 29, 2019
Yes, they have contacted me a few times - very good at follow up but i have to say that on one of the contacts, I did not like that they asked if i had a trade in - why are they asking - so they can start adjusting the price? I will be going to look at this car tho
May 26, 2019
Mitch Palmer, is the best Salesman I was driving my car home the same day without any problems
May 24, 2019
Fast service/approval. Salesmen are really nice until they make the sale and you need something. Other than that, it was good.
May 22, 2019
357Ghost
Very professional and quick to respond
May 21, 2019
Called dealership and they said they had the vehicle I was interested in and got there and they couldn’t find it. Tried selling another vehicle which had damage all along the side of it. Dealership tried to sell me an XL which I explained several times wasn’t interested in a XL.
5 people found this review helpful.
May 7, 2019
He was pleasant and quick to respond with email but didn't really answer the questions I had. Vague answers
5 people found this review helpful.
May 4, 2019
We actually purchased this car, but had to pay cash because they would not help with a TN title--they wanted to charge TX tax and title, then we would have to pay again here in TN. Once we had arranged the purchase, there were several things that had to be fixed (rims, fender damage and the sun roof) and then it took them 4 days to find someone to transport the car from Dallas to Nashville.
14 people found this review helpful.
May 4, 2019
Responded quickly
1 people found this review helpful.
Apr 30, 2019
My experience was very good and helpful
0 people found this review helpful.
Apr 26, 2019
Guru9W9XT
Excellent service and communication.
3 people found this review helpful.
Apr 25, 2019
John Hernandez contacted me right away. He sent a video and answered all questions. We ended up buying the car and it should be delivered (for free) TODAY from Dallas to our home in Austin. Great customer service.
4 people found this review helpful.
Apr 25, 2019
GuruLP5LF
I am what on my tax return to come in and i Hugo put down a good down payment so I can get it
0 people found this review helpful.
Apr 24, 2019
Brenda4347
Dealership response was immediately . Alex was very helpful in making this online buying process smooth from start to finish. My car was delivered within 24 hours after all my documents was received. The car was exactly like pictures.
4 people found this review helpful.
Apr 24, 2019
Aggieamy97
They were great! They had everything ready so all I had to do is sign a couple lines when I got there.
2 people found this review helpful.
Apr 21, 2019
GuruBF4ZQ
Great people working there
1 people found this review helpful.
Apr 19, 2019
nixin9
The customer service was lacking. They were not responsive enough for me especially doing an out of state deal. I ended up canceling the contract and getting my downpayment back.
5 people found this review helpful.
Response from current dealership:
I am very sorry about not meeting your expectation, can you please email me the name of the agent you spoke with at Carmania. please email to sales@autosofdallas.com
I hope you give us a second chance to make it up for you.
Thank you
David Mullins
Apr 18, 2019
GuruL48JG
Chris and his team was the best. Everything he said they delivered accordingly.
1 people found this review helpful.
Apr 18, 2019
The response was quick and provided the information I needed.
1 people found this review helpful.
Apr 18, 2019
GregB1906
Dealer was professional and Curteous. I will definitely recommend this dealer to someone looking for a car.
1 people found this review helpful.
Apr 18, 2019
Pride_5287
It was a wonderful experience! He was very professional and quick to respond!
Apr 15, 2019
GuruC36JR
They did reply but when I asked for additional pictures and a video of the car running like they had suggested since I live in Maryland and the car is in Texas. I bot no response
Response from current dealership:
I am very sorry about not meeting your expectation, can you please email me the name of the agent you spoke with at Carmania. please email to sales@autosofdallas.com
I hope you give us a second chance to make it up for you.
Thank you
David Mullins
Apr 15, 2019
Great!
Apr 13, 2019
Had a great experience speaking with Alex Garcia. I ended up buying a car at a different dealer, but only because of numbers. Alex provided clear, concise information and allowed me to be confident in my decision. He was responsive and understanding, going above and beyond with helping me out. Great job Alex!
2 people found this review helpful.
Apr 13, 2019
Guru9KZM4
My overall experience was amazing I got all the information that I needed, it was as if I was there asking questions in person
2 people found this review helpful.
Apr 10, 2019
Felt like I was never taken seriously and the dealer would take for ever to get back to me. Went out for a test drive and I waited almost an hour for the dealer to show up and he didn’t so I left.
5 people found this review helpful.
Apr 7, 2019
Good
0 people found this review helpful.
Apr 5, 2019
Alex from carmania was very helpful and courteous even though I didn't buy the vehicle
3 people found this review helpful.
Apr 1, 2019
Very helpful. We looked at 4 cars on their lot and are happy with the vehicle we chose.
1 people found this review helpful.
Mar 28, 2019
LauraJS50
I purchased a Jeep Cherokee from them and had it shipped to Alabama. I would highly recommend this dealership.
4 people found this review helpful.
Mar 25, 2019
roverlover48
Waa not a happy camper at all. Did not follow up or follow through with me until I had to reach back out then less than 5 days now show car is sold to someone else
5 people found this review helpful.
Mar 24, 2019
Mitch Bradshaw
Very responsive. Sold the car before I could get by to look in person.
2 people found this review helpful.
Mar 23, 2019
xspendocx
They contacted me right away and they where really helpful in my decision making.
1 people found this review helpful.
Mar 22, 2019
I received a quick response when I inquired about the car. When I went to the dealership it took about 3 hours to test drive the car, get financing, and sign the paperwork. It was an easy process. I was disappointed the gas light came on soon after I left the dealership, though. Even half of a tank would've been nice.
4 people found this review helpful.
Mar 21, 2019
They were very timely in responding to my email request. They event sent over other similar cars for me to review. They were professional & courteous.
2 people found this review helpful.
Mar 19, 2019
Kedia2007
Great Customer Service!!! I Love my new car.....❤❤❤
1 people found this review helpful.
Mar 16, 2019
Al Ayala
I traveled from Austin to Plano to see and test drive this Car and another. We got there first thing in morning. It took a long time just to see the associate we had an appointment with. Both cars were dirty hiding several blemishes. This car had sounds coming from engine we couldn't identify. So I passed on it. The other vehicle drove nice. looked good drove nice and looked good. (Though dirty). I decided on this one. They offered me less for my trade in than any other dealer I had gone to the week before. unfortunately those cars sold before I could close the deal. So I took the bad offer and proceeded. First, they didn't honor my pre-approved loan through my bank, and told me Capital One would give me the same rate. (I speculate this was to make money off selling a loan instead of taking a pre-approved one). I purchased the vehicle with stipulations. Even though the stipulations are promised in writing in the contract, they didn't honor them after the sale. Considering BBB filing.
19 people found this review helpful.
Mar 11, 2019
Jay Gage
We ended up buying from another dealer before going here, but the staff was nice on the phone.
3 people found this review helpful.
Mar 11, 2019
Honesty is their policy, and we wouldn’t have had it any other way. They don’t make promises they can’t keep. The price you see is the price you pay. Waiting for our wheels to arrive...thanks Richard & team!
3 people found this review helpful.
Mar 7, 2019
Responsive
1 people found this review helpful.
Mar 2, 2019
GuruTGVNL
Good contact. Great car. Wrong color.
2 people found this review helpful.
Feb 20, 2019
Darnell Johnson was very accomodating and I enjoyed the test drive of the Lexus. Am going to continue my search for a RED COUPE and Darnell is watching for me as well
1 people found this review helpful.
Feb 19, 2019
Car reeked of cigarettes . Did not buy.
9 people found this review helpful.
Feb 17, 2019
Awesome
1 people found this review helpful.
Feb 12, 2019
MzCali
Responded fast to email but when I got there to see the car, I was passed on to another gentleman to be helped.
1 people found this review helpful.
Feb 11, 2019
Great communication and prompt text messages.
1 people found this review helpful.
Feb 9, 2019
They contacted me right away and we spoke an answer my questions
1 people found this review helpful.
Feb 1, 2019
GuruVSCS8
5
Answer every question
1 people found this review helpful.
Jan 30, 2019
They where honest and helpful.
2 people found this review helpful.
Jan 30, 2019
GuruBP9C8
The salesman was very helpful and continued to check with me.
Jan 27, 2019
They got right with me, and I relized that this wasn’t the car for me, they still sent more for me to choose from. Thanks Autos of Dallas! Great service!
Jan 25, 2019
They were very helpful and answered all my questions in a timely manner.
Jan 25, 2019
I phoned the dealer and I spoke with Austin. I inquired if the vehicle I was interested in was available. Austin stated, "Yes, it is here." I informed Austin I would come to see the vehicle and would be there within 30 minutes. While driving to the dealership, I received a phone call stating the car was not available--"it was at the body shop" due to bumper damage. The car report stated the car had no accidents—so it is sketchy why the car needed body work. When I questioned when the car would be available, I was informed about a week but there were 164 other cars available I could see. I purchased another BMW from a local dealership the following day.
3 people found this review helpful.
Jan 17, 2019
MaxPicco
Emmanuel was awesome!
Jan 17, 2019
GuruB45DS
Extremely poor customer service from Gabriella! No follow up or return call. She only wanted a quick sale! Management will not respond if you complain. Look elsewhere!!!
11 people found this review helpful.
Jan 16, 2019
GuruBZLP9
Autos of Dallas was very organized. Someone called after I expressed interest in a car. They assigned me to a salesperson. Gary was in contact with me from that point on and was very helpful in helping me find the car I ended up purchasing. Smooth transaction overall.
Jan 15, 2019
GuruBDF28
It was a grear experience, quick response and they are helpful
Jan 14, 2019
Good attention
Jan 14, 2019
Ladyhoopaz
Great
Jan 12, 2019
Good place to buy
Jan 8, 2019
The prices are really good but There is no negotiation or anything of thst matter. If you show up on a Saturday be prepared to be on site for about 6 hours. I arrived at noon and was out for a test drive by 12:30 the car was absolutely filthy when I picked it up for a test drive but drove amazingly. The fact that the car was dirty did hide quite a few blemishes I wish I had known about ahead of time. I drove the car around for about 30 minutes without issue. After the test drive I had to wait about 30 minutes just to return the keys and wait another 30 minutes to be seen again. I spoke with the salesman for about 20 minutes before having to wait for 45 minutes before I could speak with finance. Finance took about 20 minutes but I was also pre approved. After finance I had to wait another 30 minutes for paperwork to be finished and then another hour wait for the car to be washed and cleaned. The cleaning was mediocre at best. All in all a decent experience.
2 people found this review helpful.
Jan 8, 2019
Very nice dealership friendly service friendly staff
Jan 7, 2019
So far this dealer was great to work with! No hassle to buy, the vehicle was not over priced according to Kelley Blue Book Value. So far the vehicle drives smoothly!
Jan 6, 2019
She was extremely knowledgeable about what we were looking for. Very friendly and easy to talk to.
Jan 6, 2019
I'm still shopping for a new vehicle and am a couple of months away from making a final decision. Autos of Dallas has been extremely helpful in reaching out on searches within their website. I will certainly continue my search with them in mind for my purchase.
Jan 4, 2019
GuruBCKV2
Dealership emailed me immediately but seems too far away from where I live to purchase a car and I was wondering how to make purchase and course any negotiations on price ???
0 people found this review helpful.
Jan 2, 2019
they are nice but gave me a preliminary 18% interest for a loan. Very off base when my credit score is 846. They do not budge a dollar on price which will immediately lose my business.
4 people found this review helpful.
Dec 31, 2018
Great
Dec 28, 2018
Great experience
Dec 28, 2018
Worst experience ever. We almost had a done deal but the tires on the Range Rover were so bad and did not want to replace them. The salesman said I can buy my own tires. So I walked out
5 people found this review helpful.
Dec 27, 2018
Good comunication
Dec 25, 2018
Professional, knowledgeable staff.
0 people found this review helpful.
Dec 19, 2018
GuruX5STX
John was on it after inital contact!!!!
Dec 15, 2018
I received a call from a salesman saying the car was in and ready for me to come see it. I showed up and the car was still in California and should arrive in a week. A week later I received a voicemail saying it was in this time. I showed up again and same story. “It’s still in California but we have a lot of other cars like it” (none of which were RCFs) this was a classic situation of BAIT AND SWITCH!!! 2 days later I received and email about this same car saying it was was in in California and should arrive soon. I gave up. This place is very untrustworthy. STAY AWAY!
8 people found this review helpful.
Dec 14, 2018
it was a excellent service, response time was fast and they answer all questions. I live in Amarillo with a new born so not easy to travel, Omar worked with me on that. Esay to talk to and got all the paperwork done. And even shipped the car to me. That was the beat experience i had buying a car. I will do again in the future.
2 people found this review helpful.
Dec 12, 2018
My salesman was so eager to sell that I was able to call only twice and they did all the work and kept a open line of communication. Great job Cristian
1 people found this review helpful.
Dec 12, 2018
Lady appeared more to be screening the call rather than trying to sell a vehicle. I wasn't impressed with lack of ease of seeing their vehicles or having to make appointments with sales reps that NEVER followed up!
6 people found this review helpful.
Dec 10, 2018
Everything went great with my car purchase. My salesman Richard was awesome I live in another state they shipped my car with no worries. Can’t wait
3 people found this review helpful.
Dec 9, 2018
ALEX IS MY HERO! Got everything done via email/text/phone. Waiting on my car to be delivered to me in Houston! If you are shopping online or go inside the dealership ask for Alex and tell him Erik sent you!
2 people found this review helpful.
Nov 29, 2018
OkeKadongo
The best and disciplined salesmen I ever came across during my time in the market looking for a car. Thank you Leon Suggs for making us feel welcomed and valued while at your dealership. It was awesome dealing with you and car is awesome!
1 people found this review helpful.
Nov 21, 2018
KMack mack
John was great! Great service with no hassles. I would recommend to anyone.
Nov 14, 2018
I was helped by the incredible knowledge of Donald. Though I did not find the vehicle I was looking for I left a much more informed person on the type of vehicle I was looking for and would highly recommend him.
Nov 12, 2018
GuruZ77KZ
Good
Nov 6, 2018
I didn’t get this car, they said they sold already.my husband change mind and we bought Lexus GX 460 2016 at Autos of Dallas.
Nov 3, 2018
Tfrederick83
although i did not purchase this vehicle the communication was great and the response was exceptional
Nov 2, 2018
Jaffa Lior
I'm very pleased with my vehicle as well as the quality service that was provided. I definitely recommend this dealership. I give a shot out to Abel D for assisting me with the process!
1 people found this review helpful.
Nov 1, 2018
I contacted Autos of Dallas about two vehicles. They emailed me only about this one, telling me that it was available for a test drive whenever I wished. (I had clearly indicated that I lived in another State, one to which they advertised free shipping available.). When I replied that I had inquired about two vehicles I never heard anything more.
7 people found this review helpful.
Oct 30, 2018
After promptly contacting me they were very lethargic. My wife and I were shopping around and I let the sales agent know we were approved at a good rate and term but my wife liked Autos of Dallas vehicle more but honestly they acted as though they could care less. In the end we went with another dealer that treated us with respect and professionalism.
11 people found this review helpful.
Oct 27, 2018
Had a great experience with Auto of Dallas.. Always there to take my call, and nothing but helpful. Followed up whenever I had a question. Felt comfortable, and not pushed by any means. Would call again 100%... Friendly!!! Brownie
1 people found this review helpful.
Oct 25, 2018
Very helpful. Got my deal done and I love the vehicle
1 people found this review helpful.
Oct 23, 2018
Good
Oct 21, 2018
GuruX5DQ5
Quick response to my inquiry. Answered all of my questions. I did not buy car as of yet. Decided to wait til 2019 to purchase a new car.
Oct 20, 2018
GuruYH3MB
Excellent
Oct 16, 2018
Jklynch42
they were awesome, Robert moses took great care of me throughout the experience. loving the car.
Oct 13, 2018
Did not buy the car, but they replied quickly and were professional. Was a close 2nd choice. In general very positive experience.
Oct 11, 2018
Kristij71
Fantastic experience! First time purchasing a vehicle without actually seeing it in person. Nico was prompt with his communications and got my vehicle to me in no time! Very pleased and highly recommend doing business with Autos of Dallas.
1 people found this review helpful.
Oct 8, 2018
MajorMiracle
Car had a few dings but this dealership worked with us through the local Mercedes dealership nearby to resolve all the issues, which were mostly minor and cosmetic in nature.
2 people found this review helpful.
Oct 8, 2018
GuruVG5GP
Yes, they called back. I had already chosen a different vehicle.
Oct 5, 2018
I will use again, they were very helpful!
Oct 3, 2018
I have not yet visited the location but been very good on contacting me and sending information.
Oct 2, 2018
I received great information.
Oct 2, 2018
Great customer service
Oct 1, 2018
I bought from Auto's of Dallas from another state under the CarGurus free shipping offer. Responses were adequate until I actually paid for the car, then I couldn't get anyone to respond. Not a good feeling when you've already wired them payment. The car was supposed to ship and arrive in a few days, it showed up in 9 days on a truck that should never have been on the road. The paperwork they send wasn't complete and I've been trying for 2 weeks to get them to send so I can register the car. Run Away!
12 people found this review helpful.
Sep 29, 2018
GuruWT7JN
I contacted the dealership about the car I was interested in. The salesman said let me know when you want to make an appt to come and look at it. On Monday we set the appt for Wednesday, at 10:30. I even gave him the vin and stock #. I also took the day off of work Wednesday, because buying a car is a long process. Well on Tuesday the day before my appt, I got a notification from CarGurus stating the car was no longer available. I called the dealership to confirm and they did sell it that morning. I emailed my salesman and asked why theywouldn’t hold a car when they have an appt scheduled for someone to see it. Never got an apology, just an “I understand, let me know if there is anything else I can do for you.” I get it’s about sales and making money, but my heart was set on that car and I had an appt to see it. I would think they could hold a car for 24-48 hrs for appt purposes. I just felt it was bad business to make an appt to see a car that could possibly be no longer available.
4 people found this review helpful.
Sep 28, 2018
AudreaW
Received a phone call fairly quickly. I shared that I wanted to test drive and provided the time I would arrive. When I arrived, John knew nothing about it. The car wasn't even there. Wasted trip from Grapevine to Plano!
3 people found this review helpful.
Sep 27, 2018
good communications
Sep 26, 2018
GuruVLCFB
Lack of communications among employees and management. Sold car to two different people. All they can say; Im sorry. Bad way to do business.
5 people found this review helpful.
Sep 25, 2018
Bob was very professional, he listened to our needs, and did a great job! I will highly recommend company and him to my friends
Sep 25, 2018
Doubletbob
Good, obtained information requested fast.
Sep 23, 2018
I didn’t get much help. I had to call them back to see if we were going to make a deal or not. I waited an hour before the loan officer decided to see us. I understand it’s not a 50k vehicle but the decency to pretend I mattered would’ve been nice.
3 people found this review helpful.
Sep 22, 2018
Although, we have not made a decision. The Representative provided us with additional information regarding the vehicle. They took time over the phone; they explained the shipping process, the types of payments they accept, etc. I am grateful for all of the responses based on my various interests in used automobiles.
Sep 21, 2018
GuruV7XKM
Alex was my salesman. The cars pretty much sell themselves. The customer service of Alex wasn't very inviting. After purchasing the car, I was too return to get dents out and he told me to come back but when I did he wasn't there and the mechanic was backed up for hours. His Co worker was extremely friendly and professional and I wished I would have had him initially. Autos of Dallas cars sale themselves but the service aspect needs tweaking a bit. My finance guy was awesome there and gave me great advice for insurance.. I appreciated that.
3 people found this review helpful.
Sep 12, 2018
GuruW5TTN
courteous prompt reply, did not answered my question.
Sep 9, 2018
Wanted too much for down payment. Sales rep was very helpful.
1 people found this review helpful.
Sep 8, 2018
Javier Cassiano
I live in a difference city about 250 miles away. They reached out several times to help and they seemed attentive.
Sep 8, 2018
Very nice
Sep 1, 2018
Pat Mullowney
Contacted me back quickly, did not use Capital One for financing
Aug 31, 2018
They called me discussed their program were exceptionally friendly told us what they can do and can not (honestly) have a good interest rate based on credit report and did not try to pressure for after sale or long warranties. That is what made me upside down in the last vehicle I purchased. Great Company.
1 people found this review helpful.
Aug 28, 2018
Very nice sales person didn’t buy a vehicle from them because I got a deal i couldn’t refuse from my local dealership so didn’t need to drive over to look at that vehicle but they did hsve a good selection and very reasonable pricing
Aug 23, 2018
I was told this car wasn't available. So I wouldn't purchase a different car and now I'm being contacted asking about this car. I wish you would have told me I still had it from the beginning.
1 people found this review helpful.
Aug 23, 2018
Very quick to respond. My salesman was very helpful. I will purchase a SUV from them. Great experience!!!
Aug 22, 2018
Service was excellent. Transaction was timely.
Aug 22, 2018
GuruV53XM
Dealer was very responsive and polite. Thank you
Aug 19, 2018
Dealer contacted me several times and was ready to answer any further questions I may have. Although I am only in looking stage, Autos of Dallas were available for any assistance.
Aug 16, 2018
Responded by email quickly
Aug 16, 2018
Very prompt response to my inquiry.
Aug 10, 2018
They sold it before i had a chance to get in there to look at it, but that qhat these guys do: they sell cars. I was scheduled to come and have a look, when the vehicle sold i got a call and an invite which i appreciate. They handled it like it should've been handled. A lot can be said for that these days
2 people found this review helpful.
Aug 9, 2018
Ended up with another car but they were great.
Aug 6, 2018
I was very pleasantly surprised with my experience with Autos of Dallas. I had been looking for a good deal on a one owner Audi. I searched the internet which led me to Autos of Dallas. John Hernandez contacted me and was very helpful and knowledgeable. Of course I had my reservations regarding buying a car site unseen. But he kept in contact and sent me information and sent me the video of the actual car which made me feel better. I bought the car, the cashiers check was sent overnight. The next morning my car was delivered to me in beautiful condition just as promised by John Hernandez. In today’s world It is so nice to know there are still people who mean what they say and are very truthful. Especially when you’ve never met and live over 400 miles away. I would recommend anyone to do business with them and John.
5 people found this review helpful.
Aug 6, 2018
I like the No-hassle environment. But the salesman almost didn't give a damn. He just told me to go online and find my own car. Didn't ask what I'm looking for or anything.
7 people found this review helpful.
Aug 3, 2018
This dealership ship wasn’t as friendly as the others I dealt with it must be because of the big city mentality. It was like the car is going to sell with or without you mentality.. oh well I bought a car but it wasn’t from this dealership..
4 people found this review helpful.
Aug 3, 2018
GuruWMTFN
good services!
Aug 2, 2018
morgwalt
Had a very disappointing experience at this dealership. I came in to look at vehicles with a friend, Chris, did not ask any questions besides, what car did I want to test drive. I test drove the vehicle, and came back inside and he said "so what are we doing here?" and I was confused. He then goes on to argue with me about my insurance. Once that conversation was over, he then asks, "so what do you want to do" and I asked was there a problem or was he in a rush, and he said "I have 3 real customers I'm working with"......I was so shocked that he was so rude and also that I wasn't a real customer when he knew nothing about me or why I was there. Ended up working with someone else, but never went back. Based off of other reviews, I clearly dodged a bullet.
7 people found this review helpful.
Jul 31, 2018
megsbobo
Test drove the car and had no issues on the test drive. Purchased the vehicle and stopped for dinner on he way home, net even a half hour after purchasing the car and had an error pop up on the screen saying it would not shift to park. Called the dealership to tell them what the issues were and there response was “at least you bought the extended warranty” they would not offer any help on the deductible or actually cover any cost to get the item fixed. After researching the issue it is blatantly apparent that this issue was happening before the car was sold and it just happened to not pop up on our test drive. Extremely disappointing to purchase a cat this new and immediately start having issues.
11 people found this review helpful.
Jul 30, 2018
Very good service from start to finish. Xavier was great to work with.
Jul 26, 2018
GuruT9Q39
Great service
1 people found this review helpful.
Jul 23, 2018
I stopped by this dealership as they had several on their website that I was looking at. Met with a salesman and we looked at about 4 of them on the computer...turns out they weren't even on the lot. Left my info. for a follow-up when they did come in...never heard from him. Contacted them through the website, got an email...and again after the initial email never heard back.
9 people found this review helpful.
Jul 19, 2018
Jeff Ritzheimer
Great experience with Alex.
1 people found this review helpful.
Jul 19, 2018
Good
0 people found this review helpful.
Jul 18, 2018
davisq7
Car was not available. Two salesman checking to see when the car will arrive. Waited several days and still no response.
9 people found this review helpful.
Jul 17, 2018
GuruZYGLR
Quick call back and answered questions easily!
0 people found this review helpful.
Jul 14, 2018
GuruTTNZQ
Good
0 people found this review helpful.
Jul 11, 2018
Very pleasant and helpful
0 people found this review helpful.
Jul 11, 2018
GuruW85RB
Dealer reached out to me and advised me of good time to visit.
Jul 10, 2018
Amazing cars at great prices friendly staff easy to do business and communicate with!
0 people found this review helpful.
Jul 9, 2018
dfriesen1
Very nice experience: low key, low pressure. Seemed well-managed.
0 people found this review helpful.
Jul 7, 2018
Excellent service
0 people found this review helpful.
Jul 6, 2018
Polite, helpful
0 people found this review helpful.
Jul 3, 2018
The experience and customer service was great. The speedy reply to emails and the detailed messages was a great asset to this service. Thank You.
Jul 3, 2018
LAJones5000
My new salesman Gage was a Super Great sales consultant. He promptly responded to my texts immediately!!! Even though the above car was sold b4 or deal was complete, we found a duplicate car & closed the deal immediately!!
Jul 1, 2018
joeoliveira
Sales person obnoxious and they think they are on top of the world. Never seen such poor salesmanship. They look down at the customer attesting that they "only sell luxurious cars" and if you want to haggle, go elsewhere. I went elsewhere and bought the car I wanted for less.
7 people found this review helpful.
Jun 28, 2018
Excellent experience with Autos of Dallas and their representative Richard. We bought the vehicle unseen, they sent additional photos on demand, good service all the way, trouble free payment and delivery to Houston, vehicle as described. Excellent all the way, thanks Richard! They followed up to check that all was OK after a few days. I'd say no problem to work with them from anywhere in the country.
2 people found this review helpful.
Jun 28, 2018
barbie h
Prompt contact & follow up
0 people found this review helpful.
Jun 28, 2018
Excellent Experience, would recommend Autos of Dallas ...Very satisfied with service and Love my New Car!!!
Jun 26, 2018
Very good
0 people found this review helpful.
Jun 23, 2018
Responded very quickly to my inquiry about vehicle and answered all my questions.
0 people found this review helpful.
Jun 21, 2018
My experience was fine until i signed the paperwork...then it was like i was on my own. Still trying to reach the salesman about issues but hasn't returned my call ...first and last time...
6 people found this review helpful.
Jun 16, 2018
Georgi Vajarov
Excellent
0 people found this review helpful.
Jun 15, 2018
Needtosell_2
Richard Ford was very attentive to my requests and kept me informed!
Jun 12, 2018
dfriedman
Had the right car at the right price. Very prompt courteous responde. Will stay in touch when i buy ay car.
Jun 5, 2018
Not that helpful. replied back almost a week after I inquired about a car. I am going to look somewhere else. :/
4 people found this review helpful.
Jun 4, 2018
Isaacvazquez
Very responsive got our deal done and vehicle delivered within a week
2 people found this review helpful.
Jun 4, 2018
Jeff East was awesome!! Great experience with an honest, genuine salesman-those are rare. Autos of Dallas has a HUGE selection and the best prices I could find, can’t go wrong with them. I LOVE my Lexus.
1 people found this review helpful.
Jun 3, 2018
OMAY was very helpful, he called me kept in contact I even did a purchase over the phone internet it was easy and simple I received my vehicle faster than I expected and it’s a great deal. Thanks AUTO OF DALLAS I will be buying from you all in the future and telling my family friends/clients about AOD
2 people found this review helpful.
Jun 1, 2018
GuruW795N
Very responsive and helpful.
1 people found this review helpful.
May 31, 2018
GuruYDPWM
Very fast response. I just haven't had time to stop in because I'm in puerto rico working but as soon as I return I will follow up to do so
1 people found this review helpful.
May 30, 2018
Arena_872
Lots of vehicles. Professional and courteous salesman -Josh. Test drove 4 cars. Only issue was cars were not clean. Did not purchase but overall impressed with selection and will consider them for future possible purchase.
4 people found this review helpful.
May 29, 2018
cordial & answered all questions
1 people found this review helpful.
May 23, 2018
I ask the sales person three or four questions, and if the price was negotiable on a text. I got a simple quick reply that the price was as listed. Really liked the car and price, but after the text from him I kind of lost the buying mood.
17 people found this review helpful.
May 23, 2018
Prompt response with info requested.
2 people found this review helpful.
May 18, 2018
They returned my call immediately. My schedule didn't work with in the normal hours, so they offered to open a couple of hours early to facilitate the purchase.
4 people found this review helpful.
May 17, 2018
GuruWZRDB
The vehicle is fabulous the price was excellent however I think they lack customer service. There is no communication unless you initiate it. I called them numerous times, left messages, text my sales person and they wouldn’t get back. I would purchase from them again simply because you can’t beat the price and vehicle inventory.
8 people found this review helpful.
May 16, 2018
Albautista07
Sales representative was very curious and respectful. I expect to do business with them sometime around September.
0 people found this review helpful.
May 11, 2018
I went to this dealership on a busy Saturday. People were everywhere and I just did not get the personal attentiveness that I have gotten at the other dealerships. I had to wait a long time and I never got to drive the car that I had made an appointment to test drive. When I finally got to meet the salesman I found him to be super nice and polite, He was so attentive and tried to accommodate me as best he could with the hundreds of people there. This place seemed like a great place to buy a car, just don't go on a Saturday or you might get lost in the shuffle.
8 people found this review helpful.
May 8, 2018
Guru5C6LH
Waited 30 minutes before anyone talked to me,when salesmanfinally did the caro was interested in was not in condition to be sold needed body work, carpet and to be replaced and other things wrong with thev vehicle
6 people found this review helpful.
May 7, 2018
I was ready to buy, and already had approved for financing through my bank. After I gave his information the customer service department stopped emailing me, so I took my business elsewhere and got my car with no hassle.
8 people found this review helpful.
Apr 29, 2018
Went to test Drive , Best service ever!
2 people found this review helpful.
Apr 25, 2018
I called about a BMW x4 seller( Michael) seemed uninterested told me he would call me back if the car was still there, NEVER DID!! I called back a few days later and a nice young lady informed me that the car was no longer there...
12 people found this review helpful.
Apr 19, 2018
Manijur67
Purchased a vehicle realize the price they charged me was more than their internet price. I called and they refused to refund me the difference. Told me it was a mistake in their computer. I was unhappy that I paid for their mistake.
22 people found this review helpful.
Apr 17, 2018
The dealer was very friendly and professional
1 people found this review helpful.
Apr 12, 2018
I had three different salespeople call me but I never spoke with them or went to the dealership. Just was not the car I wanted.
3 people found this review helpful.
Apr 11, 2018
I spoke with Alex he answered my questions offered to take more pictures of the vehicle because I was buying online and not there in person. I gave him my loan information and purchased the vehicle. They have submitted the vehicle for delivery to Colorado. The process was easy and they were very helpful.
5 people found this review helpful.
Apr 6, 2018
Davngin99
Cadillac was not their style .... if you are looking for a foreign luxury car, this may be the place for you ..... wasted our time w a crappy CTS that was not what we viewed online!!!
5 people found this review helpful.
Mar 31, 2018
GuruYVNXW
Responsive
2 people found this review helpful.
Mar 30, 2018
The lady showed lots of interest in helping me and to make a sale
1 people found this review helpful.
Mar 26, 2018
Nice showroom
1 people found this review helpful.
Mar 22, 2018
Quick to respond. Easy to deal with. Upfront in all aspects of the transaction. Good experience
3 people found this review helpful.
Mar 22, 2018
Dagatone
I had a friend inspect a few Jaguars for me aa I live I on the East coast. Gage was very nice. I ended up buying from another Dallas based dealer, but I wouldn’t hesitate to try Autos of Dallas again. Dave
4 people found this review helpful.
Mar 20, 2018
My experience wasn't great I talk to a rep one day and then a salesman and gave him my trade info and never heard back from them. Still haven't heard anything. Not impressed after I heard good things.
12 people found this review helpful.
Mar 16, 2018
Vehicle as described on the website was accurate in all aspects. Robert, the salesperson, was both knowledgeable and helpful. Overall, an easy buying experience.
2 people found this review helpful.
Mar 12, 2018
From the time I walked into the lobby I was greeted with highly professional staff members. The receptionist was warm and Omay, the sales associate, was excellent. The transaction did not take all day. I am very pleased with the price and quality of the automobile I chose from their extensive inventory. I would definitely recommend Autos of Dallas to a friend and will purchase from them a gain.
4 people found this review helpful.
Mar 12, 2018
ShelleyK333
Responded to my request in a very timely manner. This Camaro was not exactly what I was looking for but Cristian Valdez was an absolute joy to deal with! Will purchase from Autos of Dallas if possible.
1 people found this review helpful.
Mar 8, 2018
The salesman contacted me everyday to keep me updated on the car. It had been pouring rain all week, so was waiting on weather to test drive! Everyone was nice and helpful! I would recommend this dealership.
4 people found this review helpful.
Mar 8, 2018
Guru51DCD
still in talks -- everyone has been very helpful
0 people found this review helpful.
Mar 7, 2018
GuruZFGP5
great service
0 people found this review helpful.
Mar 6, 2018
lcoward
They made the initial call and they were going to make sure the car was still available. Have not heard back yet.
3 people found this review helpful.
Mar 6, 2018
Kaleenaw
Contacted me immediately
0 people found this review helpful.
Mar 2, 2018
Great service. Great sales people.
0 people found this review helpful.
Mar 2, 2018
Excellent on inventory to choose from. We’re very professional and not pushy. Did not find this time what I was looking for but told Sam I would continue looking and would be back
1 people found this review helpful.
Feb 28, 2018
GuruZ52YZ
Went very well. Had to ask questions straight forward to get answers. Finance was a little short with us but expected in a big dealership. Overall would definitely buy there again.
1 people found this review helpful.
Feb 28, 2018
Great experience! I was greeted and shown a palette of options, after that the process was easy. I was treated with respect and given a fair deal all the way around. Great group of people at Autos of Dallas, needless to say my 5 hour drive home was a happy one.
1 people found this review helpful.
Feb 27, 2018
I received an e-mail from this group offering their help but I have not returned to their auto search as I found another vehicle elsewhere that better met my needs.
1 people found this review helpful.
Feb 23, 2018
One of the best experiences we have had in over 20yr of purchasing vehicles. Gage was our sales man and never at any time did we feel pressured. They deal in high end cars and the one we got was a new endever for the but made us feel the same. We will looks to get our next car from them as well!
0 people found this review helpful.
Feb 18, 2018
Guru5V4C7
It was all that I expected! They were very helpful. Pretty great dealership!
1 people found this review helpful.
Feb 11, 2018
They acted like we bothered them by emailing asking about a vehicle also they do NOT take bank drafts so we went else where.
12 people found this review helpful.
Feb 8, 2018
Great dealership with an awesome team. They contacted me immediately and got me in the car i desired. Shop with Bob!
4 people found this review helpful.
Feb 4, 2018
GuruZX5HL
Made contact immediately didn't have the car I was looking for. I would definitely purchase a car from Autos of Dallas
1 people found this review helpful.
Jan 23, 2018
Good
2 people found this review helpful.
Jan 20, 2018
Horrible experience! I called the dealership and spoke with Gage the salesman, I told him exactly what car I was interested in and if it was still available on the lot. He told me yes it is still and to text him if I planned on coming to see it. I let him know I was on my way..I was 23 miles away and I would text him when I got there, he said ok. As soon as I get there and park I text him to let him know. He tells me that the car is not there it is in the shop and he didn’t know. For a week I would text and check to see if the car was back he tells me it will be there on Friday. Checked Friday it still wasn’t there but It will be there Saturday. I was working Saturday but he tells me they had the car there and for me to complete the credit application so that all I had to do was test drive and sign. They pull a hard credit get me financed for THAT vehicle and as soon as I get out of work on my way to the dealership they text me and tell me the car was sold to someone else! Then he tells me that they are busy Saturdays and people are trying to buy cars and they were on the lot as opposed to me who was still on my way? I don’t know why they woul get someone financed and say the car is there being held and turn around and sell it anyway. Terrible customer service and shady people, I would NEVER suggest or refer this dealership to anyone not even my worst enemy.
55 people found this review helpful.
Jan 19, 2018
Guru5VJZ8