Mercedes-Benz of Nashville

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630 Bakers Bridge Ave
Franklin, TN 37067

Sales: (800) 755-1029

Service: (800) 786-9517

Today 9:00am - 6:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2017
Very quick to respond and extremely helpful! They answered all of my questions without hesitation. Very good buying experience. Everyone at the dealership is extremely nice. Made for a wonderful buying experience.
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Response from Mercedes-Benz of Nashville:

Jessica, we are so pleased you enjoyed your visit to Mercedes-Benz of Nashville! Your feedback means a lot to us, and we'll be sure to encourage our team to keep up the good work. We hope you have a great day, and look forward to working with you again in the future!
Nov 3, 2017
Responded promptly.
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Response from Mercedes-Benz of Nashville:

Benjamin, thank you so much for the positive review! Your feedback means a lot to us at Mercedez-Benz of Nashville, and we'll encourage our team to keep up the good work. Have a wonderful day, and feel free to stop by anytime!
Oct 18, 2017
BuyMe1205
Emailed them about a car quick response, but I didn’t buy, I’m still looking around for the best deal
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Response from Mercedes-Benz of Nashville:

Hello Buyme1205, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Oct 17, 2017
The staff were welcoming but not pushy. My salesperson, Isabella Ordiway, was very professional and considerate. My experience with Finance Manager Kirk Kuhn was great. He offered several options for financing and explained each in detail. My most memorable moment, Kirt said, “Welcome to the family.”
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of Nashville:

Amaryllis, we are so glad to have you as part of the Mercedes-Benz of Nashville Family! Thanks for giving us the opportunity to work with you and we look forward to seeing you back for all of your servicing needs! Have a great day!
Oct 12, 2017
Sales people very nice. Car a little over priced I feel. Haven't made a buying decision yet
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Oct 8, 2017
Great
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Response from Mercedes-Benz of Nashville:

Thanks for your 5-star rating, we appreciate it!
Sep 25, 2017
Great business. Good customer service. I would definitely do business with this dealership again.
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Sep 21, 2017
Mercedes-Benz of Nashville did contact me and said they needed to check if the vehicle I was interested in was still available and they would let me know. I never heard back from them.
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Response from Mercedes-Benz of Nashville:

Hi Jeff, we are sorry to hear about the issues you are having getting in touch with our sales team. Our GM, Harold Hamilton, would love the opportunity to speak with you directly and get the information you need. Please reach out to Harold directly at 615-742-8000.
Aug 26, 2017
GuruDT9P1
Very responsive and professional.
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Response from Mercedes-Benz of Nashville:

Thanks for leaving us this kind rating! We hope to make it a full 5-star experience on your next visit!
Jul 26, 2017
Great sells woman just didn't have time to go look at car been working 12hours a day 7days a week
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Response from Mercedes-Benz of Nashville:

Jamal, thanks for your 5-star rating! Let us know when you're ready to take a look and we'll be ready for you!
Jul 15, 2017
TWINSDAD2
Jan was great to work with and made the experience of buying a car easy. Would highly recommend this dealership.
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Response from Mercedes-Benz of Nashville:

Thanks for the kind feedback.  Glad to hear!
Jul 8, 2017
I did contact the dealer about this car, and they responded immediately telling me they would check on it's availability. After that I continued to get emails daily about all kinds of other stuff I was not interested in. Still never found out if that car was available. So I will look only at local cars from now on.
2 of 3 people found this review helpful.
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Response from Mercedes-Benz of Nashville:

Ross, thanks for sharing your feedback.  We're sorry to hear about your situation and wish to make your next experience better.  Please reach out to our GM, Harold Hamilton at 615-742-8000 so we can best assist you in your vehicle needs. Thank you, Ross
Jun 29, 2017
Fast response! Honest, friendly and professional! A pleasure to deal with!
1 of 1 people found this review helpful.
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Response from Mercedes-Benz of Nashville:

Tom, thank you for sharing your great rating!  A pleasure doing business with you!
Jun 17, 2017
Wyndall the salesman did a great job in showing us the car. He when over everything in great detail. All of are questions was answered. He was friendly and helpful.
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Response from Mercedes-Benz of Nashville:

Kevin, thanks for the great review and rating!
Jun 14, 2017
Very responsive and a pleasure to deal with. I believe I worked with Joe and Brad.
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Response from Mercedes-Benz of Nashville:

Brad, thanks for the stellar feedback and 5-star rating!
Apr 29, 2017
Excellent car buying experience
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Apr 24, 2017
High level of service.
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Mar 30, 2017
Good contact and seller
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Feb 17, 2017
I had a great experience at Mercedes Benz of Nashville. I worked with Jim Sheraton and he was very helpful and wasn't pushy at all. He answered all my questions and gave a detailed description of the Escalade I was buying. I live 2 hours away and it was nice to hear about the condition before I got there. Mercedes Benz of Nashville matched my local bank's financing rate/terms and the sales staff were all first class people. It was the easiest car transaction I've ever experienced. I'll for sure buy from them again
3 of 4 people found this review helpful.
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Feb 17, 2017
Paul Pearman
Great communication, rating a 4 only because we did not finalize a purchase with the company, though they were very responsive.
0 of 1 people found this review helpful.
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Oct 14, 2016
Eager to do business. Very nice and friendly
3 of 5 people found this review helpful.
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Sep 24, 2016
Stayed in contact. Offered info really quick. Loved the price
1 of 3 people found this review helpful.
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Aug 13, 2016
Very pleasant people and lots of automotive eye candy. And very pleased with their financial decisions.
1 of 3 people found this review helpful.
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Read 5 old reviews
Mar 21, 2013
Good
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Feb 12, 2013
great
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Nov 24, 2012
Quick response
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Oct 30, 2012
The salesman I delt with was great. HE sent all the infor I ask his for. Like a CarFax and moredetails on the T bird I bought form them. There was no hassle at all. I told him what I would do and he talked with his manager and that was it. Great experience.
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Jul 8, 2012
Extremely fair pricing and excellent customer service.
Is this review helpful? Yes | No

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