Manderbach Ford

Already purchased a vehicle by the time they contacted me.

While we did not purchase a truck here this dealer was very knowledgable and helpful.

Very satisfied

Quick response. Helpful salesperson. Great follow up

vehicle sold other wise good response

My experience with Manderbach Ford started off great. I emailed my interest in the car, followed by a second email requesting their best price. I received a response the next day with a price lower than what I was planning to offer. I quickly made arrangements to go see the car. (I live 1 1/2 hours away from Reading.) I arrived late (thanks Pope!) and test drove the car with Pete, their salesman, and was ready to buy when we returned. Then, things went down hill from there. Their sales manager Brad got involved to do the paperwork and appeared to have an attitude of superiority and frankly, not easy to work with. The final insult came when Brad couldn't figure out how to use the computer to get the temporary tag and title for the car. He blamed it on the system. I waited for two hours while he tried to figure it out. (I later heard that he in fact didn't know how to do it. The 'girls' who handle it had it done in less than 3 minutes on Monday.) Yes, on Monday. Because of Brad's ineptness I couldn't leave with the car I just purchased. I was expected to drive 1 1/2 back on Monday to pick up my car. I said no and demanded the car be delivered to me which it was on Tuesday, before lunch. Obviously, my experience has to be a fluke but it did happen. I got a great price on the car but it cost my too much time and stress to work with Brad. You've been warned.

Fast and great service!!

Excellent staff.I live a 3 hr drive away and pretty much made the deal over the internet and phone.Quick response on inquiry thru CarGuru website,only a couple of minutes .Drove down on a Saturday,checked out the car,made the purchase and was going back home a few hours later.Thankyou to all involved.

Great group of people, no pressure, easy to deal with. Josh knew the car inside and out. From initial contact from Brad via Internet sales inquiry, to Josh's laid back approach and knowing vehicle and workability of all the features to Todd providing best trade and sale value, experience was painless. Nice small dealership with great people in all Departments. Looking forward to service experience with them in future.

The staff at Manderbach Ford were wonderful, especially my salesperson, Bobbie Martin, who made the purchase of my Certfied Preowned Escape an easy transaction. She was knowledgeable, friendly and accomodating. She made the whole experience a pleasure. I recommend her highly if you are looking for a no pressure, no hassle car buying experience.