M'Lady Nissan

5656 Northwest Hwy
Crystal Lake, IL 60014

Sales: (815) 384-2007

Service: (815) 459-2288

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2012 Toyota RAV4 Base 4WD Used Cars in Crystal Lake, IL 60014

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Mileage: 89,222

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Average time on market: 26 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Classic Silver Metallic Description: Used 2012 Toyota RAV4 Base 4WD for sale - $10,995, 89,222 miles with Bluetooth
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2014 Hyundai Santa Fe Sport 2.0T AWD Used Cars in Crystal Lake, IL 60014

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2013 Subaru Outback 3.6R Limited Used Cars in Crystal Lake, IL 60014

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Mileage: 94,049

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Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Twighlight Blue Metallic Description: Used 2013 Subaru Outback 3.6R Limited for sale - $15,995, 94,049 miles with Bluetooth, Leather Seats
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2016 GMC Savana Cargo 2500 Used Cars in Crystal Lake, IL 60014

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CarGurus IMV of $21,951

Price: $20,995

Mileage: 9,399

Location: Crystal Lake, IL 60014

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2016 GMC Savana Cargo 2500 for sale - $20,995, 9,399 miles
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2011 Hyundai Sonata Hybrid Base Used Cars in Crystal Lake, IL 60014

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$611 BELOW
CarGurus IMV of $8,566

Price: $7,955

Mileage: 97,788

Location: Crystal Lake, IL 60014

Average time on market: 16 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Venetian Red Pearl Mica Description: Used 2011 Hyundai Sonata Hybrid Base for sale - $7,955, 97,788 miles with Bluetooth
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2012 GMC Terrain SLT1 AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$519 BELOW
CarGurus IMV of $15,514

Price: $14,995

Mileage: 77,093

Location: Crystal Lake, IL 60014

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mocha Steel Metallic Description: Used 2012 GMC Terrain SLT1 AWD for sale - $14,995, 77,093 miles with Bluetooth, Leather Seats, Backup Camera
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2011 Dodge Nitro Heat 4WD Used Cars in Crystal Lake, IL 60014

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$522 BELOW
CarGurus IMV of $12,517

Price: $11,995

Mileage: 75,723

Location: Crystal Lake, IL 60014

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Silver Description: Used 2011 Dodge Nitro Heat 4WD for sale - $11,995, 75,723 miles with Bluetooth
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2015 Hyundai Sonata Limited Used Cars in Crystal Lake, IL 60014

Fair Deal
$476 BELOW
CarGurus IMV of $18,471

Price: $17,995

Mileage: 21,654

Location: Crystal Lake, IL 60014

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dark Truffle Description: Used 2015 Hyundai Sonata Limited for sale - $17,995, 21,654 miles with Bluetooth, Leather Seats
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2012 Chevrolet Malibu LS Used Cars in Crystal Lake, IL 60014

Fair Deal
$417 BELOW
CarGurus IMV of $7,412

Price: $6,995

Mileage: 111,365

Location: Crystal Lake, IL 60014

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mocha Steel Metallic Description: Used 2012 Chevrolet Malibu LS for sale - $6,995, 111,365 miles
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2016 Honda Civic EX Used Cars in Crystal Lake, IL 60014

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CarGurus IMV of $16,562

Price: $15,995

Mileage: 45,106

Location: Crystal Lake, IL 60014

Average time on market: 24 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2016 Honda Civic EX for sale - $15,995, 45,106 miles with Bluetooth, Sunroof/Moonroof
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2017 Nissan Maxima SR FWD Used Cars in Crystal Lake, IL 60014

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CarGurus IMV of $30,708

Price: $29,950

Mileage: 5,734

Location: Crystal Lake, IL 60014

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2017 Nissan Maxima SR FWD for sale - $29,950, 5,734 miles with Navigation System, Bluetooth, Adaptive Cruise Control
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2013 Ford Escape S Used Cars in Crystal Lake, IL 60014

Fair Deal
$322 BELOW
CarGurus IMV of $11,317

Price: $10,995

Mileage: 77,800

Location: Crystal Lake, IL 60014

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Kodiak Brown Description: Used 2013 Ford Escape S for sale - $10,995, 77,800 miles
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2014 Ford Fusion SE Used Cars in Crystal Lake, IL 60014

Fair Deal
$301 BELOW
CarGurus IMV of $14,296

Price: $13,995

Mileage: 25,547

Location: Crystal Lake, IL 60014

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Fusion SE for sale - $13,995, 25,547 miles with Bluetooth
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2016 Ford Fusion SE Used Cars in Crystal Lake, IL 60014

Fair Deal
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CarGurus IMV of $16,212

Price: $15,995

Mileage: 23,775

Location: Crystal Lake, IL 60014

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Description: Used 2016 Ford Fusion SE for sale - $15,995, 23,775 miles with Navigation System, Bluetooth
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2014 Nissan Frontier S King Cab Used Cars in Crystal Lake, IL 60014

Fair Deal
$30 BELOW
CarGurus IMV of $15,025

Price: $14,995

Mileage: 25,564

Location: Crystal Lake, IL 60014

Average time on market: 26 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Glacier White Description: Used 2014 Nissan Frontier S King Cab for sale - $14,995, 25,564 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 10, 2017
I told them I decide not to get the car and I still received multiple calls witch got annoying.
Is this review helpful? Yes | No
Oct 1, 2017
dannyjw
Very Good
Is this review helpful? Yes | No
Sep 1, 2017
Eddie Coville & Ryan Humble really came through for us. I am not going to disclose the details of our transaction because no one would believe it and I don't want to put them on the spot. The price wasn't good - it was what I refer to as "best in the country." Ryan was totally unflappable and the selection was impressive. I highly recommend you call Eddie if you are shopping for a Nissan, and please use my name. I am sure I will be contacting them again in the near future if a friend in Chicagoland is interested in a Nissan vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2017
Guru93LB7
They were quick to respond
Is this review helpful? Yes | No
May 8, 2017
Didnt get to deal with them. But they responded the same day.
Is this review helpful? Yes | No
Apr 30, 2017
B I
Not very helpful, responsive or willing to help a customer check out used car that was two rows deep in lot on weekday evening. Salesperson not willing to move out other cars. Sad that they will not gain a customer here. Spoke with sales manager, and manager apologized, but damage done already.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
Russ the manager was helpful. I am in Columbus OH and he the car is in Chicago IL so the deal didn't happen. Will to be flexible.
Is this review helpful? Yes | No
Apr 3, 2017
No knowledge of the car I wanted to purchase and the work that was done in the vehicle was backwards and question if a wheel bearing was going out with the inning and was told the snow tires were still on the vehicle. Incomitente and was felt rushed to make a deal just becuz it was end of the month and they wouldn't work with me on a deal and I had cash
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 25, 2017
1Mike123
Never went to the dealer but they would keep contacting me to see if they can be any help in my search
Is this review helpful? Yes | No
Jan 15, 2017
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2016
Lot of hidden charges in addition to internet price , take the quote before u reach their showroom, marketing team and sales team bluffing the customers with low internet price, u will end up buying with highest price
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 15, 2016
They contacted me and answered my questions.
Is this review helpful? Yes | No
Aug 30, 2016
I contacted them about a used Nissan Rogue with a very specific set of features. Their internet team responded very quickly and professionally, however, the vehicle they sent me info on did not have the features I requested (and that they listed in the email). The online description of their vehicles' features are not always correct, providing misleading info to consumers and their in-house staff.
1 of 1 people found this review helpful.
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Jun 29, 2016
vdriveauto
110
Even the general manager followed up until we were happy with the deal. They really want your business!
Is this review helpful? Yes | No
Mar 8, 2016
So far so good. They contacted me twice and they gonna continue. I got feeling they not gonna stop until we find good car and good price for me. I'm potential buyer and I'm interested for Nissan Rogue 2016.
Is this review helpful? Yes | No
Mar 6, 2016
Got a internet quote and the Price was exactly what it said! No added surprises and the people were great!
0 of 2 people found this review helpful.
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Feb 22, 2016
good service
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Jan 3, 2016
I never had the chance to make the drive to meet Brett from M'Lady. However, via phone calls and emails - he was very polite and professional. He made ever effort to help.
Is this review helpful? Yes | No
Read 28 old reviews
Dec 7, 2015
eroth6120
Lots of contact but could never get a price over the phone or email. I refused to drive a hour away without knowing what it will cost.
Is this review helpful? Yes | No
Sep 24, 2015
We live 1.5 hours away from this dealer therefore we attempted to negotiate some terms via email/telephone in regards to our current lease before we drove all the way there. We wanted to ensure we wouldn't be wasting our time driving all the way there if they couldn't accommodate one of our needs. They refused to answer our questions and beat around the bush in regards to what we were looking for. Ultimately they were just trying to get us in the door. Our final email they didn't even respond to. Unprofessional to say the least.
Is this review helpful? Yes | No
Sep 14, 2015
I did purchase the auto. I am very pleased with the car and with the dealer, they were very informative and helpful.
Is this review helpful? Yes | No
Aug 28, 2015
fast response and true to price
Is this review helpful? Yes | No
Aug 22, 2015
M'Lady contacted me right away, however, the car I was interested was no longer available:(
Is this review helpful? Yes | No
Jun 23, 2015
Dealer tried to charge $300 for VIN etching without telling me. Claimed this is done to all their cars. This service costs $20 or less to perform. Still have not gotten my deposit back. DO NOT buy from this dealer!
2 of 2 people found this review helpful.
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Jan 22, 2015
Stopped in after talking to Gina over a few emails. Was looking at a 2014 Juke. I wanted to trade in my 2012 Chevy Sonic LTZ Package with a sunroof kbb.com had its trade-in value over $11k with 38k miles on it. They offered me $5,500 for the car. Not only this but the advertised price wasn't right. The Juke that was $16,307 was actually $18,995. They had claimed that the extra money is for being used and added fees. They wouldn't budge on the trade in offer nor would they even talk about taking off the added money to the final price. The salesman was nice and knowledgeable, but man I cant believe the low ball offer on the trade-in and them adding money to the final advertised price just to get people in the door! What a waste of time. The next day I went to a Nissan dealer in Evanston Illinois and they gave me a great deal on a 2013 Juke and also gave me over 10k for my trade in. I would never recommend my worst enemy to buy a car from here. Sleazy sale tactics and also laughable trade in offers. Please go some where else save a trip.
Is this review helpful? Yes | No
Oct 11, 2014
Didn't reply to request in timely manner. Had to ask for same info more than once.
Is this review helpful? Yes | No
Aug 21, 2014
My sales guy Brandon was awesome! The overall experience was great! But they made me pay an extra 1000 for advertisement fees for finding them online which is a total rip off. I shouldn't have to pay for your advertisement.
Is this review helpful? Yes | No
Feb 25, 2014
Very knowledgeable, very courteous
Is this review helpful? Yes | No
Jan 26, 2014
If I could rate this place a 0 I would. If Neil calls you from customer service don't believe a word he tells you! He is a sleazy, lying scumbag. I was interested in one of their used vehicles and was thinking of trading mine in...I spoke to Neil about what I was wanting to accomplish and he kept pushing me to come in. I told him that I didn't want to waste my time driving up there and back (3 hour trip without waiting from Chicago) and that I wanted him to do some research to confirm. I understood he couldn't guarantee the pricing for the trade in over the phone but based on what I was telling him to give me a good idea. He kept saying he could definitely make the deal happen for what I was wanting to accomplish. I called him several times before I came in including the day of my visit. I told him that I didn't want to waste my time and that I would be very upset if they couldn't accomplish the pricing that he told me. Well guess what happened? We were 10k off in pricing on what we had discussed. 10k! That's a little more than a few thousand based on this or that. They told me at the dealership that they could have relayed this to me over the phone. Neil was in the back and they apologized for his behavior as he was only working the phones from internet leads. Meanwhile they made me wait 2+ hours just to tell me the best pricing they could accomplish. Stay away from this dealership at all costs....100% completely unethical!
Is this review helpful? Yes | No
Dec 26, 2013
They respond right away,
Is this review helpful? Yes | No
Dec 18, 2013
The sales manager answered all of my questions and was very helpful and customer friendly.
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Dec 1, 2013
Experience was ok
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Nov 11, 2013
Great Dealership! I went it to look at the caliber and come out with a 2013 Nissan Sentra--no pressure, great customer service
Is this review helpful? Yes | No
Nov 8, 2013
Lots if emails and calls when I was really not interested.
Is this review helpful? Yes | No
Sep 3, 2013
Sales people are obnoxious like street bangers. Went to purchase a used car my neighbor traded in. They doubled what neighbor said they gave them, then tried to convince me otherwise. Knew they were known for this but still gave it a try. Would tell anyone to buy elsewhere where money would be better spent
Is this review helpful? Yes | No
Aug 15, 2013
ChenPing
I had a great experience with M'Lady and specifically Elaine Roberts. The car I wanted already sold before I could get there, but then she worked like crazy to find me an even better one at a great price. 5 stars for Elaine & John but M'Lady loses a star because the rest of the sales team are all your typical, pushy annoying used car salesmen. There were WAY too many of them, all standing around wearing ties in the parking lot as we drove up, and descended on us like locusts as we got out of the car. C'mon guys, give up the stereotype!
Is this review helpful? Yes | No
Jun 30, 2013
Definitely checks out from other dealers. Got a excellent car at reasonable price.
Is this review helpful? Yes | No
May 31, 2013
contracted me right away.
Is this review helpful? Yes | No
May 19, 2013
very bad customer service when dealing with issues that come up after they have your money
Is this review helpful? Yes | No
May 7, 2013
Very prompt in contacting me and providing the information I requested.
Is this review helpful? Yes | No
Mar 25, 2013
Good follow up; however, at first they were trying to push on me the overpriced listed price. Then they accepted my offer but it was too late because I had already purchased a car from other place.
Is this review helpful? Yes | No
Dec 16, 2012
Called back but didn't have what I wanted
Is this review helpful? Yes | No
Aug 29, 2012
great
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Mar 22, 2012
the associate were helpful. The current construction made it awkward to move around the parking lot.
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Mar 22, 2012
car was sold
Is this review helpful? Yes | No
Feb 29, 2012
Good guy bob to deal with.
Is this review helpful? Yes | No

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