M'Lady Nissan

5656 Northwest Hwy
Crystal Lake, IL 60014

Sales: (815) 384-2007

Service: (815) 459-2288

Today 9:00am - 6:00pm
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Featured Listings
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2014 Ford Edge SEL Used Cars in Crystal Lake, IL 60014

Great Deal
$4,047 BELOW
Instant Market Value of $23,042

Price: $18,995

Mileage: 17,074

Location: Crystal Lake, IL 60014

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2014 Ford Edge SEL for sale - $18,995, 17,074 miles with Bluetooth
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2014 Chrysler 200 Limited Used Cars in Crystal Lake, IL 60014

Good Deal
$1,109 BELOW
Instant Market Value of $12,104

Price: $10,995

Mileage: 48,898

Location: Crystal Lake, IL 60014

Average time on market: 47 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Clearcoat Description: Used 2014 Chrysler 200 Limited for sale - $10,995, 48,898 miles
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2012_ford_fusion-pic-2011148267038112003-152x114.jpeg

2012 Ford Fusion SE Used Cars in Crystal Lake, IL 60014

Good Deal
$1,217 BELOW
Instant Market Value of $10,212

Price: $8,995

Mileage: 66,419

Location: Crystal Lake, IL 60014

Average time on market: 30 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2012 Ford Fusion SE for sale - $8,995, 66,419 miles
https://static.cargurus.com/images/forsale/2017/06/30/23/50/2014_bentley_continental_gtc-pic-2502868477505995304-152x114.jpeg

2014 Bentley Continental GT Convertible Speed Used Cars in Crystal Lake, IL 60014

Good Deal
$13,323 BELOW
Instant Market Value of $158,322

Price: $144,999

Mileage: 7,891

Location: Crystal Lake, IL 60014

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Onyx Metallic Description: Used 2014 Bentley Continental GT Convertible Speed for sale - $144,999, 7,891 miles with Bluetooth, Backup Camera, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/06/30/23/50/2013_infiniti_ipl_g-pic-4807320172192835008-152x114.jpeg

2013 INFINITI IPL G Convertible Used Cars in Crystal Lake, IL 60014

Good Deal
$1,941 BELOW
Instant Market Value of $27,936

Price: $25,995

Mileage: 31,182

Location: Crystal Lake, IL 60014

Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Lapis Blue Description: Used 2013 INFINITI IPL G Convertible for sale - $25,995, 31,182 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/07/16/00/23/2009_honda_civic_coupe-pic-7462121338163368043-152x114.jpeg

2009 Honda Civic Coupe EX Used Cars in Crystal Lake, IL 60014

Fair Deal
$604 BELOW
Instant Market Value of $7,599

Price: $6,995

Mileage: 102,425

Location: Crystal Lake, IL 60014

Average time on market: 22 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Black Description: Used 2009 Honda Civic Coupe EX for sale - $6,995, 102,425 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2014_nissan_juke-pic-1930289628777753589-152x114.jpeg

2014 Nissan Juke S Used Cars in Crystal Lake, IL 60014

Fair Deal
$564 BELOW
Instant Market Value of $14,559

Price: $13,995

Mileage: 19,436

Location: Crystal Lake, IL 60014

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Blue Description: Used 2014 Nissan Juke S for sale - $13,995, 19,436 miles with Bluetooth
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2016 Nissan Altima 2.5 SV Used Cars in Crystal Lake, IL 60014

Fair Deal
$721 BELOW
Instant Market Value of $16,716

Price: $15,995

Mileage: 25,678

Location: Crystal Lake, IL 60014

Average time on market: 39 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2016 Nissan Altima 2.5 SV for sale - $15,995, 25,678 miles
https://static.cargurus.com/images/forsale/2017/07/16/00/23/2014_hyundai_tucson-pic-993276862931109519-152x114.jpeg

2014 Hyundai Tucson SE AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$571 BELOW
Instant Market Value of $16,566

Price: $15,995

Mileage: 48,187

Location: Crystal Lake, IL 60014

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Description: Used 2014 Hyundai Tucson SE AWD for sale - $15,995, 48,187 miles
https://static.cargurus.com/images/forsale/2017/07/16/00/23/2016_nissan_rogue-pic-9029644265545330243-152x114.jpeg

2016 Nissan Rogue SV AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$523 BELOW
Instant Market Value of $21,518

Price: $20,995

Mileage: 7,221

Location: Crystal Lake, IL 60014

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Rogue SV AWD for sale - $20,995, 7,221 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2013_chevrolet_equinox-pic-1161205451485918282-152x114.jpeg

2013 Chevrolet Equinox LT1 Used Cars in Crystal Lake, IL 60014

Fair Deal
$343 BELOW
Instant Market Value of $15,338

Price: $14,995

Mileage: 44,514

Location: Crystal Lake, IL 60014

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ashen Gray Metallic Description: Used 2013 Chevrolet Equinox LT1 for sale - $14,995, 44,514 miles with Backup Camera
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2008_subaru_impreza-pic-5911518590591204322-152x114.jpeg

2008 Subaru Impreza Outback Sport Used Cars in Crystal Lake, IL 60014

Fair Deal
$330 BELOW
Instant Market Value of $8,325

Price: $7,995

Mileage: 97,388

Location: Crystal Lake, IL 60014

Average time on market: 18 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Steel Silver Metallic/spark Silver Metallic Description: Used 2008 Subaru Impreza Outback Sport for sale - $7,995, 97,388 miles
https://static.cargurus.com/images/forsale/2017/06/30/23/50/2016_toyota_camry-pic-4273124396011639133-152x114.jpeg

2016 Toyota Camry SE Used Cars in Crystal Lake, IL 60014

Fair Deal
$267 BELOW
Instant Market Value of $15,262

Price: $14,995

Mileage: 39,160

Location: Crystal Lake, IL 60014

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Celestial Silver Metallic Description: Used 2016 Toyota Camry SE for sale - $14,995, 39,160 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2016_nissan_frontier-pic-8646085395373118599-152x114.jpeg

2016 Nissan Frontier PRO-4X Crew Cab 4WD Used Cars in Crystal Lake, IL 60014

Fair Deal
$164 BELOW
Instant Market Value of $29,159

Price: $28,995

Mileage: 17,025

Location: Crystal Lake, IL 60014

Average time on market: 51 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Magnetic Black Description: Used 2016 Nissan Frontier PRO-4X Crew Cab 4WD for sale - $28,995, 17,025 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/06/30/23/47/2016_mitsubishi_outlander-pic-5530960175402203195-152x114.jpeg

2016 Mitsubishi Outlander GT AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$100 BELOW
Instant Market Value of $24,095

Price: $23,995

Mileage: 24,355

Location: Crystal Lake, IL 60014

Average time on market: 51 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Diamond White Pearl Description: Used 2016 Mitsubishi Outlander GT AWD for sale - $23,995, 24,355 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
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All reviewers have been verified to have contacted this dealer – Learn More
May 8, 2017
Didnt get to deal with them. But they responded the same day.
Is this review helpful? Yes | No
Apr 30, 2017
B I
Not very helpful, responsive or willing to help a customer check out used car that was two rows deep in lot on weekday evening. Salesperson not willing to move out other cars. Sad that they will not gain a customer here. Spoke with sales manager, and manager apologized, but damage done already.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 27, 2017
Russ the manager was helpful. I am in Columbus OH and he the car is in Chicago IL so the deal didn't happen. Will to be flexible.
Is this review helpful? Yes | No
Apr 3, 2017
No knowledge of the car I wanted to purchase and the work that was done in the vehicle was backwards and question if a wheel bearing was going out with the inning and was told the snow tires were still on the vehicle. Incomitente and was felt rushed to make a deal just becuz it was end of the month and they wouldn't work with me on a deal and I had cash
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Jan 25, 2017
1Mike123
Never went to the dealer but they would keep contacting me to see if they can be any help in my search
Is this review helpful? Yes | No
Jan 15, 2017
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 20, 2016
Lot of hidden charges in addition to internet price , take the quote before u reach their showroom, marketing team and sales team bluffing the customers with low internet price, u will end up buying with highest price
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Nov 15, 2016
They contacted me and answered my questions.
Is this review helpful? Yes | No
Aug 30, 2016
I contacted them about a used Nissan Rogue with a very specific set of features. Their internet team responded very quickly and professionally, however, the vehicle they sent me info on did not have the features I requested (and that they listed in the email). The online description of their vehicles' features are not always correct, providing misleading info to consumers and their in-house staff.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 29, 2016
vdriveauto
90
Even the general manager followed up until we were happy with the deal. They really want your business!
Is this review helpful? Yes | No
Mar 8, 2016
So far so good. They contacted me twice and they gonna continue. I got feeling they not gonna stop until we find good car and good price for me. I'm potential buyer and I'm interested for Nissan Rogue 2016.
Is this review helpful? Yes | No
Mar 6, 2016
Got a internet quote and the Price was exactly what it said! No added surprises and the people were great!
0 of 1 people found this review helpful.
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Feb 22, 2016
good service
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Jan 3, 2016
I never had the chance to make the drive to meet Brett from M'Lady. However, via phone calls and emails - he was very polite and professional. He made ever effort to help.
Is this review helpful? Yes | No
Dec 7, 2015
eroth6120
Lots of contact but could never get a price over the phone or email. I refused to drive a hour away without knowing what it will cost.
Is this review helpful? Yes | No
Sep 24, 2015
We live 1.5 hours away from this dealer therefore we attempted to negotiate some terms via email/telephone in regards to our current lease before we drove all the way there. We wanted to ensure we wouldn't be wasting our time driving all the way there if they couldn't accommodate one of our needs. They refused to answer our questions and beat around the bush in regards to what we were looking for. Ultimately they were just trying to get us in the door. Our final email they didn't even respond to. Unprofessional to say the least.
Is this review helpful? Yes | No
Sep 14, 2015
I did purchase the auto. I am very pleased with the car and with the dealer, they were very informative and helpful.
Is this review helpful? Yes | No
Aug 28, 2015
fast response and true to price
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Aug 22, 2015
M'Lady contacted me right away, however, the car I was interested was no longer available:(
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Read 23 old reviews
Jun 23, 2015
Dealer tried to charge $300 for VIN etching without telling me. Claimed this is done to all their cars. This service costs $20 or less to perform. Still have not gotten my deposit back. DO NOT buy from this dealer!
1 of 1 people found this review helpful.
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Jan 22, 2015
Stopped in after talking to Gina over a few emails. Was looking at a 2014 Juke. I wanted to trade in my 2012 Chevy Sonic LTZ Package with a sunroof kbb.com had its trade-in value over $11k with 38k miles on it. They offered me $5,500 for the car. Not only this but the advertised price wasn't right. The Juke that was $16,307 was actually $18,995. They had claimed that the extra money is for being used and added fees. They wouldn't budge on the trade in offer nor would they even talk about taking off the added money to the final price. The salesman was nice and knowledgeable, but man I cant believe the low ball offer on the trade-in and them adding money to the final advertised price just to get people in the door! What a waste of time. The next day I went to a Nissan dealer in Evanston Illinois and they gave me a great deal on a 2013 Juke and also gave me over 10k for my trade in. I would never recommend my worst enemy to buy a car from here. Sleazy sale tactics and also laughable trade in offers. Please go some where else save a trip.
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Oct 11, 2014
Didn't reply to request in timely manner. Had to ask for same info more than once.
Is this review helpful? Yes | No
Aug 21, 2014
My sales guy Brandon was awesome! The overall experience was great! But they made me pay an extra 1000 for advertisement fees for finding them online which is a total rip off. I shouldn't have to pay for your advertisement.
Is this review helpful? Yes | No
Feb 25, 2014
Very knowledgeable, very courteous
Is this review helpful? Yes | No
Jan 26, 2014
If I could rate this place a 0 I would. If Neil calls you from customer service don't believe a word he tells you! He is a sleazy, lying scumbag. I was interested in one of their used vehicles and was thinking of trading mine in...I spoke to Neil about what I was wanting to accomplish and he kept pushing me to come in. I told him that I didn't want to waste my time driving up there and back (3 hour trip without waiting from Chicago) and that I wanted him to do some research to confirm. I understood he couldn't guarantee the pricing for the trade in over the phone but based on what I was telling him to give me a good idea. He kept saying he could definitely make the deal happen for what I was wanting to accomplish. I called him several times before I came in including the day of my visit. I told him that I didn't want to waste my time and that I would be very upset if they couldn't accomplish the pricing that he told me. Well guess what happened? We were 10k off in pricing on what we had discussed. 10k! That's a little more than a few thousand based on this or that. They told me at the dealership that they could have relayed this to me over the phone. Neil was in the back and they apologized for his behavior as he was only working the phones from internet leads. Meanwhile they made me wait 2+ hours just to tell me the best pricing they could accomplish. Stay away from this dealership at all costs....100% completely unethical!
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Dec 26, 2013
They respond right away,
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Dec 18, 2013
The sales manager answered all of my questions and was very helpful and customer friendly.
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Dec 1, 2013
Experience was ok
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Nov 11, 2013
Great Dealership! I went it to look at the caliber and come out with a 2013 Nissan Sentra--no pressure, great customer service
Is this review helpful? Yes | No
Nov 8, 2013
Lots if emails and calls when I was really not interested.
Is this review helpful? Yes | No
Sep 3, 2013
Sales people are obnoxious like street bangers. Went to purchase a used car my neighbor traded in. They doubled what neighbor said they gave them, then tried to convince me otherwise. Knew they were known for this but still gave it a try. Would tell anyone to buy elsewhere where money would be better spent
Is this review helpful? Yes | No
Aug 15, 2013
ChenPing
I had a great experience with M'Lady and specifically Elaine Roberts. The car I wanted already sold before I could get there, but then she worked like crazy to find me an even better one at a great price. 5 stars for Elaine & John but M'Lady loses a star because the rest of the sales team are all your typical, pushy annoying used car salesmen. There were WAY too many of them, all standing around wearing ties in the parking lot as we drove up, and descended on us like locusts as we got out of the car. C'mon guys, give up the stereotype!
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Jun 30, 2013
Definitely checks out from other dealers. Got a excellent car at reasonable price.
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May 31, 2013
contracted me right away.
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May 19, 2013
very bad customer service when dealing with issues that come up after they have your money
Is this review helpful? Yes | No
May 7, 2013
Very prompt in contacting me and providing the information I requested.
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Mar 25, 2013
Good follow up; however, at first they were trying to push on me the overpriced listed price. Then they accepted my offer but it was too late because I had already purchased a car from other place.
Is this review helpful? Yes | No
Dec 16, 2012
Called back but didn't have what I wanted
Is this review helpful? Yes | No
Aug 29, 2012
great
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Mar 22, 2012
the associate were helpful. The current construction made it awkward to move around the parking lot.
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Mar 22, 2012
car was sold
Is this review helpful? Yes | No
Feb 29, 2012
Good guy bob to deal with.
Is this review helpful? Yes | No

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