M'Lady Nissan

5656 Northwest Hwy, Crystal Lake, IL 60014 - Map & Directions

Sales: (815) 384-2007

Service: (815) 459-2288

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Featured Listings
https://static.cargurus.com/images/forsale/2016/08/19/23/30/2012_buick_enclave-pic-7196122886661238727-152x114.jpeg

2012 Buick Enclave Convenience AWD Used Cars in Crystal Lake, IL 60014

Great Deal
$2,123 BELOW
Instant Market Value of $18,118

Price: $15,995

Mileage: 80,500

Location: Crystal Lake, IL 60014

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2012 Buick Enclave Convenience AWD for sale - $15,995, 80,500 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/05/26/23/11/2016_dodge_journey-pic-199591813586568839-152x114.jpeg

2016 Dodge Journey SXT AWD Used Cars in Crystal Lake, IL 60014

Great Deal
$2,203 BELOW
Instant Market Value of $20,198

Price: $17,995

Mileage: 19,873

Location: Crystal Lake, IL 60014

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pitch Black Clearcoat Description: Used 2016 Dodge Journey SXT AWD for sale - $17,995, 19,873 miles
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2013 Hyundai Elantra GLS Used Cars in Crystal Lake, IL 60014

Good Deal
$1,503 BELOW
Instant Market Value of $11,498

Price: $9,995

Mileage: 43,210

Location: Crystal Lake, IL 60014

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shimmering White Description: Used 2013 Hyundai Elantra GLS for sale - $9,995, 43,210 miles
https://static.cargurus.com/images/forsale/2016/09/07/07/21/2013_mazda_mazda3-pic-6768846586729018110-152x114.jpeg

2013 Mazda MAZDA3 i Grand Touring Used Cars in Crystal Lake, IL 60014

Good Deal
$1,437 BELOW
Instant Market Value of $15,432

Price: $13,995

Mileage: 12,771

Location: Crystal Lake, IL 60014

Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Dolphin Gray Mica Description: Used 2013 Mazda MAZDA3 i Grand Touring for sale - $13,995, 12,771 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/10/05/06/51/2013_gmc_acadia-pic-3324567013305940402-152x114.jpeg

2013 GMC Acadia SLT1 Used Cars in Crystal Lake, IL 60014

Good Deal
$1,708 BELOW
Instant Market Value of $25,703

Price: $23,995

Mileage: 48,284

Location: Crystal Lake, IL 60014

Average time on market: 39 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Tricoat Description: Used 2013 GMC Acadia SLT1 for sale - $23,995, 48,284 miles with Leather Seats
https://static.cargurus.com/images/forsale/2016/07/27/23/54/2015_nissan_rogue-pic-5508261338030162685-152x114.jpeg

2015 Nissan Rogue SV Used Cars in Crystal Lake, IL 60014

Good Deal
$1,408 BELOW
Instant Market Value of $20,403

Price: $18,995

Mileage: 17,253

Location: Crystal Lake, IL 60014

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2015 Nissan Rogue SV for sale - $18,995, 17,253 miles
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2013 Kia Optima Hybrid EX Used Cars in Crystal Lake, IL 60014

Good Deal
$1,295 BELOW
Instant Market Value of $12,290

Price: $10,995

Mileage: 100,471

Location: Crystal Lake, IL 60014

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2013 Kia Optima Hybrid EX for sale - $10,995, 100,471 miles
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2012 Nissan Pathfinder LE 4WD Used Cars in Crystal Lake, IL 60014

Good Deal
$1,542 BELOW
Instant Market Value of $18,537

Price: $16,995

Mileage: 77,251

Location: Crystal Lake, IL 60014

Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Dark Slate Metallic Description: Used 2012 Nissan Pathfinder LE 4WD for sale - $16,995, 77,251 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/09/20/23/23/2010_dodge_journey-pic-5795412547553794759-152x114.jpeg

2010 Dodge Journey R/T Used Cars in Crystal Lake, IL 60014

Good Deal
$1,017 BELOW
Instant Market Value of $12,012

Price: $10,995

Mileage: 93,148

Location: Crystal Lake, IL 60014

Average time on market: 40 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Water Blue Pearlcoat Description: Used 2010 Dodge Journey R/T for sale - $10,995, 93,148 miles with Leather Seats
https://static.cargurus.com/images/forsale/2016/10/28/23/18/2014_chevrolet_camaro-pic-499840096035294320-152x114.jpeg

2014 Chevrolet Camaro LT1 Used Cars in Crystal Lake, IL 60014

Good Deal
$1,083 BELOW
Instant Market Value of $19,078

Price: $17,995

Mileage: 25,210

Location: Crystal Lake, IL 60014

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Manual Color: Red Rock Metallic Description: Used 2014 Chevrolet Camaro LT1 for sale - $17,995, 25,210 miles with Bluetooth
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2016 Jeep Renegade Latitude 4WD Used Cars in Crystal Lake, IL 60014

Good Deal
$915 BELOW
Instant Market Value of $21,910

Price: $20,995

Mileage: 3,694

Location: Crystal Lake, IL 60014

Average time on market: 36 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Jetset Blue Description: Used 2016 Jeep Renegade Latitude 4WD for sale - $20,995, 3,694 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/08/19/23/30/2014_jeep_wrangler_unlimited-pic-3267607674690654024-152x114.jpeg

2014 Jeep Wrangler Unlimited Sahara Used Cars in Crystal Lake, IL 60014

Fair Deal
$1,321 BELOW
Instant Market Value of $33,316

Price: $31,995

Mileage: 31,046

Location: Crystal Lake, IL 60014

Average time on market: 27 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Jeep Wrangler Unlimited Sahara for sale - $31,995, 31,046 miles
https://static.cargurus.com/images/forsale/2016/10/12/23/09/2015_ford_f-150-pic-4966440535807220468-152x114.jpeg

2015 Ford F-150 XLT SuperCrew LB 4WD Used Cars in Crystal Lake, IL 60014

Fair Deal
$1,453 BELOW
Instant Market Value of $32,448

Price: $30,995

Mileage: 22,288

Location: Crystal Lake, IL 60014

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew LB 4WD for sale - $30,995, 22,288 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/08/11/23/33/2014_nissan_murano-pic-7785081799807356847-152x114.jpeg

2014 Nissan Murano SL AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$912 BELOW
Instant Market Value of $22,907

Price: $21,995

Mileage: 43,522

Location: Crystal Lake, IL 60014

Average time on market: 38 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2014 Nissan Murano SL AWD for sale - $21,995, 43,522 miles with Bluetooth, Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2016/07/12/23/10/2014_nissan_murano-pic-7546343151186710580-152x114.jpeg

2014 Nissan Murano S AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$754 BELOW
Instant Market Value of $20,749

Price: $19,995

Mileage: 18,381

Location: Crystal Lake, IL 60014

Average time on market: 47 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Murano S AWD for sale - $19,995, 18,381 miles
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Nov 15, 2016
They contacted me and answered my questions.
Is this review helpful? Yes | No
Aug 30, 2016
I contacted them about a used Nissan Rogue with a very specific set of features. Their internet team responded very quickly and professionally, however, the vehicle they sent me info on did not have the features I requested (and that they listed in the email). The online description of their vehicles' features are not always correct, providing misleading info to consumers and their in-house staff.
Is this review helpful? Yes | No
Jun 29, 2016
vdriveauto
20
Even the general manager followed up until we were happy with the deal. They really want your business!
Is this review helpful? Yes | No
Mar 8, 2016
So far so good. They contacted me twice and they gonna continue. I got feeling they not gonna stop until we find good car and good price for me. I'm potential buyer and I'm interested for Nissan Rogue 2016.
Is this review helpful? Yes | No
Mar 6, 2016
Got a internet quote and the Price was exactly what it said! No added surprises and the people were great!
Is this review helpful? Yes | No
Feb 22, 2016
good service
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Jan 3, 2016
I never had the chance to make the drive to meet Brett from M'Lady. However, via phone calls and emails - he was very polite and professional. He made ever effort to help.
Is this review helpful? Yes | No
Dec 7, 2015
eroth6120
Lots of contact but could never get a price over the phone or email. I refused to drive a hour away without knowing what it will cost.
Is this review helpful? Yes | No
Sep 24, 2015
We live 1.5 hours away from this dealer therefore we attempted to negotiate some terms via email/telephone in regards to our current lease before we drove all the way there. We wanted to ensure we wouldn't be wasting our time driving all the way there if they couldn't accommodate one of our needs. They refused to answer our questions and beat around the bush in regards to what we were looking for. Ultimately they were just trying to get us in the door. Our final email they didn't even respond to. Unprofessional to say the least.
Is this review helpful? Yes | No
Sep 14, 2015
I did purchase the auto. I am very pleased with the car and with the dealer, they were very informative and helpful.
Is this review helpful? Yes | No
Aug 28, 2015
fast response and true to price
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Aug 22, 2015
M'Lady contacted me right away, however, the car I was interested was no longer available:(
Is this review helpful? Yes | No
Jun 23, 2015
Dealer tried to charge $300 for VIN etching without telling me. Claimed this is done to all their cars. This service costs $20 or less to perform. Still have not gotten my deposit back. DO NOT buy from this dealer!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 22, 2015
Stopped in after talking to Gina over a few emails. Was looking at a 2014 Juke. I wanted to trade in my 2012 Chevy Sonic LTZ Package with a sunroof kbb.com had its trade-in value over $11k with 38k miles on it. They offered me $5,500 for the car. Not only this but the advertised price wasn't right. The Juke that was $16,307 was actually $18,995. They had claimed that the extra money is for being used and added fees. They wouldn't budge on the trade in offer nor would they even talk about taking off the added money to the final price. The salesman was nice and knowledgeable, but man I cant believe the low ball offer on the trade-in and them adding money to the final advertised price just to get people in the door! What a waste of time. The next day I went to a Nissan dealer in Evanston Illinois and they gave me a great deal on a 2013 Juke and also gave me over 10k for my trade in. I would never recommend my worst enemy to buy a car from here. Sleazy sale tactics and also laughable trade in offers. Please go some where else save a trip.
Is this review helpful? Yes | No

Old Dealer Reviews

Oct 11, 2014
Didn't reply to request in timely manner. Had to ask for same info more than once.
Is this review helpful? Yes | No
Aug 21, 2014
My sales guy Brandon was awesome! The overall experience was great! But they made me pay an extra 1000 for advertisement fees for finding them online which is a total rip off. I shouldn't have to pay for your advertisement.
Is this review helpful? Yes | No
Feb 25, 2014
Very knowledgeable, very courteous
Is this review helpful? Yes | No
Jan 26, 2014
If I could rate this place a 0 I would. If Neil calls you from customer service don't believe a word he tells you! He is a sleazy, lying scumbag. I was interested in one of their used vehicles and was thinking of trading mine in...I spoke to Neil about what I was wanting to accomplish and he kept pushing me to come in. I told him that I didn't want to waste my time driving up there and back (3 hour trip without waiting from Chicago) and that I wanted him to do some research to confirm. I understood he couldn't guarantee the pricing for the trade in over the phone but based on what I was telling him to give me a good idea. He kept saying he could definitely make the deal happen for what I was wanting to accomplish. I called him several times before I came in including the day of my visit. I told him that I didn't want to waste my time and that I would be very upset if they couldn't accomplish the pricing that he told me. Well guess what happened? We were 10k off in pricing on what we had discussed. 10k! That's a little more than a few thousand based on this or that. They told me at the dealership that they could have relayed this to me over the phone. Neil was in the back and they apologized for his behavior as he was only working the phones from internet leads. Meanwhile they made me wait 2+ hours just to tell me the best pricing they could accomplish. Stay away from this dealership at all costs....100% completely unethical!
Is this review helpful? Yes | No
Dec 26, 2013
They respond right away,
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Dec 18, 2013
The sales manager answered all of my questions and was very helpful and customer friendly.
Is this review helpful? Yes | No
Dec 1, 2013
Experience was ok
Is this review helpful? Yes | No
Nov 11, 2013
Great Dealership! I went it to look at the caliber and come out with a 2013 Nissan Sentra--no pressure, great customer service
Is this review helpful? Yes | No
Nov 8, 2013
Lots if emails and calls when I was really not interested.
Is this review helpful? Yes | No
Sep 3, 2013
Sales people are obnoxious like street bangers. Went to purchase a used car my neighbor traded in. They doubled what neighbor said they gave them, then tried to convince me otherwise. Knew they were known for this but still gave it a try. Would tell anyone to buy elsewhere where money would be better spent
Is this review helpful? Yes | No
Aug 15, 2013
ChenPing
I had a great experience with M'Lady and specifically Elaine Roberts. The car I wanted already sold before I could get there, but then she worked like crazy to find me an even better one at a great price. 5 stars for Elaine & John but M'Lady loses a star because the rest of the sales team are all your typical, pushy annoying used car salesmen. There were WAY too many of them, all standing around wearing ties in the parking lot as we drove up, and descended on us like locusts as we got out of the car. C'mon guys, give up the stereotype!
Is this review helpful? Yes | No
Jun 30, 2013
Definitely checks out from other dealers. Got a excellent car at reasonable price.
Is this review helpful? Yes | No
May 31, 2013
contracted me right away.
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May 19, 2013
very bad customer service when dealing with issues that come up after they have your money
Is this review helpful? Yes | No
May 7, 2013
Very prompt in contacting me and providing the information I requested.
Is this review helpful? Yes | No
Mar 25, 2013
Good follow up; however, at first they were trying to push on me the overpriced listed price. Then they accepted my offer but it was too late because I had already purchased a car from other place.
Is this review helpful? Yes | No
Dec 16, 2012
Called back but didn't have what I wanted
Is this review helpful? Yes | No
Aug 29, 2012
great
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Mar 22, 2012
the associate were helpful. The current construction made it awkward to move around the parking lot.
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Mar 22, 2012
car was sold
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Feb 29, 2012
Good guy bob to deal with.
Is this review helpful? Yes | No

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