M'Lady Nissan

5656 Northwest Hwy, Crystal Lake, IL 60014

Sales: (815) 384-2007

Service: (815) 459-2288

Today 9:00am - 6:00pm
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Featured Listings
https://static.cargurus.com/images/forsale/2017/04/20/23/03/2015_nissan_murano-pic-4390150363888746413-152x114.jpeg

2015 Nissan Murano Platinum AWD Used Cars in Crystal Lake, IL 60014

Great Deal
$3,194 BELOW
Instant Market Value of $32,189

Price: $28,995

Mileage: 20,500

Location: Crystal Lake, IL 60014

Average time on market: 41 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Pearl White Description: Used 2015 Nissan Murano Platinum AWD for sale - $28,995, 20,500 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2017/01/13/22/55/2014_toyota_corolla-pic-4315708398590276982-152x114.jpeg

2014 Toyota Corolla S Plus Used Cars in Crystal Lake, IL 60014

Good Deal
$1,551 BELOW
Instant Market Value of $13,546

Price: $11,995

Mileage: 44,926

Location: Crystal Lake, IL 60014

Average time on market: 28 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Barcelona Red Metallic Description: Used 2014 Toyota Corolla S Plus for sale - $11,995, 44,926 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/01/12/22/53/2013_ford_taurus-pic-4843759626540418393-152x114.jpeg

2013 Ford Taurus Limited Used Cars in Crystal Lake, IL 60014

Good Deal
$1,231 BELOW
Instant Market Value of $13,226

Price: $11,995

Mileage: 79,408

Location: Crystal Lake, IL 60014

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Description: Used 2013 Ford Taurus Limited for sale - $11,995, 79,408 miles with Bluetooth, Leather Seats, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/29/23/23/2006_jeep_wrangler-pic-2150671642330349313-152x114.jpeg

2006 Jeep Wrangler X Used Cars in Crystal Lake, IL 60014

Good Deal
$1,254 BELOW
Instant Market Value of $13,249

Price: $11,995

Mileage: 101,388

Location: Crystal Lake, IL 60014

Average time on market: 28 days Certified Pre-Owned: No Color: Yellow Description: Used 2006 Jeep Wrangler X for sale - $11,995, 101,388 miles
https://static.cargurus.com/images/forsale/2017/03/06/23/04/2010_lexus_gx_460-pic-6058507265871469213-152x114.jpeg

2010 Lexus GX 460 Premium Used Cars in Crystal Lake, IL 60014

Good Deal
$1,314 BELOW
Instant Market Value of $26,309

Price: $24,995

Mileage: 83,517

Location: Crystal Lake, IL 60014

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Knights Armor Pearl Description: Used 2010 Lexus GX 460 Premium for sale - $24,995, 83,517 miles with Leather Seats, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/03/29/23/43/2015_ford_explorer-pic-7060123722368863543-152x114.jpeg

2015 Ford Explorer Sport 4WD Used Cars in Crystal Lake, IL 60014

Fair Deal
$526 BELOW
Instant Market Value of $32,521

Price: $31,995

Mileage: 49,099

Location: Crystal Lake, IL 60014

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford Explorer Sport 4WD for sale - $31,995, 49,099 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/03/23/22/58/2015_chrysler_200-pic-322360374691418979-152x114.jpeg

2015 Chrysler 200 S Used Cars in Crystal Lake, IL 60014

Fair Deal
$353 BELOW
Instant Market Value of $14,348

Price: $13,995

Mileage: 40,784

Location: Crystal Lake, IL 60014

Average time on market: 37 days Certified Pre-Owned: No Transmission: 9-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2015 Chrysler 200 S for sale - $13,995, 40,784 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/04/01/03/10/2016_kia_soul-pic-3949021372713485990-152x114.jpeg

2016 Kia Soul + Used Cars in Crystal Lake, IL 60014

Fair Deal
$197 BELOW
Instant Market Value of $14,192

Price: $13,995

Mileage: 27,800

Location: Crystal Lake, IL 60014

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Solar Yellow Description: Used 2016 Kia Soul + for sale - $13,995, 27,800 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/02/27/22/44/2014_chevrolet_impala-pic-4898164202500992087-152x114.jpeg

2014 Chevrolet Impala 2LT Used Cars in Crystal Lake, IL 60014

Fair Deal
$214 BELOW
Instant Market Value of $17,209

Price: $16,995

Mileage: 48,209

Location: Crystal Lake, IL 60014

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2014 Chevrolet Impala 2LT for sale - $16,995, 48,209 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/04/24/22/52/2014_dodge_dart-pic-7418863626324001180-152x114.jpeg

2014 Dodge Dart GT Used Cars in Crystal Lake, IL 60014

Fair Deal
$47 BELOW
Instant Market Value of $14,042

Price: $13,995

Mileage: 32,995

Location: Crystal Lake, IL 60014

Average time on market: 32 days Certified Pre-Owned: No Color: Pitch Black Clearcoat Description: Used 2014 Dodge Dart GT for sale - $13,995, 32,995 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2017/03/06/23/04/2015_chevrolet_cruze-pic-1501425904967907169-152x114.jpeg

2015 Chevrolet Cruze LS Used Cars in Crystal Lake, IL 60014

Fair Deal
$25 ABOVE
Instant Market Value of $12,970

Price: $12,995

Mileage: 15,351

Location: Crystal Lake, IL 60014

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2015 Chevrolet Cruze LS for sale - $12,995, 15,351 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/01/17/22/57/2012_hyundai_elantra-pic-6322362385284628722-152x114.jpeg

2012 Hyundai Elantra Limited Used Cars in Crystal Lake, IL 60014

Fair Deal
$56 ABOVE
Instant Market Value of $10,939

Price: $10,995

Mileage: 47,692

Location: Crystal Lake, IL 60014

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2012 Hyundai Elantra Limited for sale - $10,995, 47,692 miles
https://static.cargurus.com/images/forsale/2017/02/06/22/59/2014_honda_cr-v-pic-968675788925981246-152x114.jpeg

2014 Honda CR-V EX AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$102 ABOVE
Instant Market Value of $18,893

Price: $18,995

Mileage: 32,458

Location: Crystal Lake, IL 60014

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Polished Metal Metallic Description: Used 2014 Honda CR-V EX AWD for sale - $18,995, 32,458 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/03/23/23/04/2014_nissan_murano-pic-4940181071130068069-152x114.jpeg

2014 Nissan Murano LE AWD Used Cars in Crystal Lake, IL 60014

Fair Deal
$265 ABOVE
Instant Market Value of $26,730

Price: $26,995

Mileage: 22,862

Location: Crystal Lake, IL 60014

Average time on market: 40 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2014 Nissan Murano LE AWD for sale - $26,995, 22,862 miles with Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/04/12/22/57/2015_chevrolet_tahoe-pic-2489168456565963197-152x114.jpeg

2015 Chevrolet Tahoe LT 4WD Used Cars in Crystal Lake, IL 60014

Fair Deal
$803 ABOVE
Instant Market Value of $45,192

Price: $45,995

Mileage: 17,458

Location: Crystal Lake, IL 60014

Average time on market: 29 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Chevrolet Tahoe LT 4WD for sale - $45,995, 17,458 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 27, 2017
Russ the manager was helpful. I am in Columbus OH and he the car is in Chicago IL so the deal didn't happen. Will to be flexible.
Is this review helpful? Yes | No
Apr 3, 2017
No knowledge of the car I wanted to purchase and the work that was done in the vehicle was backwards and question if a wheel bearing was going out with the inning and was told the snow tires were still on the vehicle. Incomitente and was felt rushed to make a deal just becuz it was end of the month and they wouldn't work with me on a deal and I had cash
0 of 1 people found this review helpful.
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Jan 25, 2017
1Mike123
Never went to the dealer but they would keep contacting me to see if they can be any help in my search
Is this review helpful? Yes | No
Jan 15, 2017
Good
1 of 1 people found this review helpful.
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Dec 20, 2016
Lot of hidden charges in addition to internet price , take the quote before u reach their showroom, marketing team and sales team bluffing the customers with low internet price, u will end up buying with highest price
2 of 2 people found this review helpful.
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Nov 15, 2016
They contacted me and answered my questions.
Is this review helpful? Yes | No
Aug 30, 2016
I contacted them about a used Nissan Rogue with a very specific set of features. Their internet team responded very quickly and professionally, however, the vehicle they sent me info on did not have the features I requested (and that they listed in the email). The online description of their vehicles' features are not always correct, providing misleading info to consumers and their in-house staff.
Is this review helpful? Yes | No
Jun 29, 2016
vdriveauto
50
Even the general manager followed up until we were happy with the deal. They really want your business!
Is this review helpful? Yes | No
Mar 8, 2016
So far so good. They contacted me twice and they gonna continue. I got feeling they not gonna stop until we find good car and good price for me. I'm potential buyer and I'm interested for Nissan Rogue 2016.
Is this review helpful? Yes | No
Mar 6, 2016
Got a internet quote and the Price was exactly what it said! No added surprises and the people were great!
0 of 1 people found this review helpful.
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Feb 22, 2016
good service
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Jan 3, 2016
I never had the chance to make the drive to meet Brett from M'Lady. However, via phone calls and emails - he was very polite and professional. He made ever effort to help.
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Dec 7, 2015
eroth6120
Lots of contact but could never get a price over the phone or email. I refused to drive a hour away without knowing what it will cost.
Is this review helpful? Yes | No
Sep 24, 2015
We live 1.5 hours away from this dealer therefore we attempted to negotiate some terms via email/telephone in regards to our current lease before we drove all the way there. We wanted to ensure we wouldn't be wasting our time driving all the way there if they couldn't accommodate one of our needs. They refused to answer our questions and beat around the bush in regards to what we were looking for. Ultimately they were just trying to get us in the door. Our final email they didn't even respond to. Unprofessional to say the least.
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Sep 14, 2015
I did purchase the auto. I am very pleased with the car and with the dealer, they were very informative and helpful.
Is this review helpful? Yes | No
Aug 28, 2015
fast response and true to price
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Aug 22, 2015
M'Lady contacted me right away, however, the car I was interested was no longer available:(
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Jun 23, 2015
Dealer tried to charge $300 for VIN etching without telling me. Claimed this is done to all their cars. This service costs $20 or less to perform. Still have not gotten my deposit back. DO NOT buy from this dealer!
1 of 1 people found this review helpful.
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Read 22 old reviews
Jan 22, 2015
Stopped in after talking to Gina over a few emails. Was looking at a 2014 Juke. I wanted to trade in my 2012 Chevy Sonic LTZ Package with a sunroof kbb.com had its trade-in value over $11k with 38k miles on it. They offered me $5,500 for the car. Not only this but the advertised price wasn't right. The Juke that was $16,307 was actually $18,995. They had claimed that the extra money is for being used and added fees. They wouldn't budge on the trade in offer nor would they even talk about taking off the added money to the final price. The salesman was nice and knowledgeable, but man I cant believe the low ball offer on the trade-in and them adding money to the final advertised price just to get people in the door! What a waste of time. The next day I went to a Nissan dealer in Evanston Illinois and they gave me a great deal on a 2013 Juke and also gave me over 10k for my trade in. I would never recommend my worst enemy to buy a car from here. Sleazy sale tactics and also laughable trade in offers. Please go some where else save a trip.
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Oct 11, 2014
Didn't reply to request in timely manner. Had to ask for same info more than once.
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Aug 21, 2014
My sales guy Brandon was awesome! The overall experience was great! But they made me pay an extra 1000 for advertisement fees for finding them online which is a total rip off. I shouldn't have to pay for your advertisement.
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Feb 25, 2014
Very knowledgeable, very courteous
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Jan 26, 2014
If I could rate this place a 0 I would. If Neil calls you from customer service don't believe a word he tells you! He is a sleazy, lying scumbag. I was interested in one of their used vehicles and was thinking of trading mine in...I spoke to Neil about what I was wanting to accomplish and he kept pushing me to come in. I told him that I didn't want to waste my time driving up there and back (3 hour trip without waiting from Chicago) and that I wanted him to do some research to confirm. I understood he couldn't guarantee the pricing for the trade in over the phone but based on what I was telling him to give me a good idea. He kept saying he could definitely make the deal happen for what I was wanting to accomplish. I called him several times before I came in including the day of my visit. I told him that I didn't want to waste my time and that I would be very upset if they couldn't accomplish the pricing that he told me. Well guess what happened? We were 10k off in pricing on what we had discussed. 10k! That's a little more than a few thousand based on this or that. They told me at the dealership that they could have relayed this to me over the phone. Neil was in the back and they apologized for his behavior as he was only working the phones from internet leads. Meanwhile they made me wait 2+ hours just to tell me the best pricing they could accomplish. Stay away from this dealership at all costs....100% completely unethical!
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Dec 26, 2013
They respond right away,
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Dec 18, 2013
The sales manager answered all of my questions and was very helpful and customer friendly.
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Dec 1, 2013
Experience was ok
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Nov 11, 2013
Great Dealership! I went it to look at the caliber and come out with a 2013 Nissan Sentra--no pressure, great customer service
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Nov 8, 2013
Lots if emails and calls when I was really not interested.
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Sep 3, 2013
Sales people are obnoxious like street bangers. Went to purchase a used car my neighbor traded in. They doubled what neighbor said they gave them, then tried to convince me otherwise. Knew they were known for this but still gave it a try. Would tell anyone to buy elsewhere where money would be better spent
Is this review helpful? Yes | No
Aug 15, 2013
ChenPing
I had a great experience with M'Lady and specifically Elaine Roberts. The car I wanted already sold before I could get there, but then she worked like crazy to find me an even better one at a great price. 5 stars for Elaine & John but M'Lady loses a star because the rest of the sales team are all your typical, pushy annoying used car salesmen. There were WAY too many of them, all standing around wearing ties in the parking lot as we drove up, and descended on us like locusts as we got out of the car. C'mon guys, give up the stereotype!
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Jun 30, 2013
Definitely checks out from other dealers. Got a excellent car at reasonable price.
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May 31, 2013
contracted me right away.
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May 19, 2013
very bad customer service when dealing with issues that come up after they have your money
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May 7, 2013
Very prompt in contacting me and providing the information I requested.
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Mar 25, 2013
Good follow up; however, at first they were trying to push on me the overpriced listed price. Then they accepted my offer but it was too late because I had already purchased a car from other place.
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Dec 16, 2012
Called back but didn't have what I wanted
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Aug 29, 2012
great
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Mar 22, 2012
the associate were helpful. The current construction made it awkward to move around the parking lot.
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Mar 22, 2012
car was sold
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Feb 29, 2012
Good guy bob to deal with.
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