Lou Bachrodt Chevrolet- Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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Sales: (954) 519-7498

Service: (954) 245-0536

Today 9:00 AM - 9:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/11/05/03/03/2018_lexus_nx-pic-8256212421503044441-152x114.jpeg

2018 Lexus NX 300 F Sport FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$6,225 BELOW
CarGurus IMV of $34,539

Price: $28,314

Mileage: 19,767

Location: Coconut Creek, FL 33073

Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2018 Lexus NX 300 F Sport FWD for sale - $28,314, 19,767 miles with Sport Package, Leather Seats, Power Package, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Cargo Package
https://static.cargurus.com/images/forsale/2019/10/22/03/16/2019_lincoln_nautilus-pic-1015008714998308576-152x114.jpeg

2019 Lincoln Nautilus Reserve AWD Used Cars in Coconut Creek, FL 33073

Great Deal
$5,707 BELOW
CarGurus IMV of $41,632

Price: $35,925

Mileage: 16,390

Location: Coconut Creek, FL 33073

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2019 Lincoln Nautilus Reserve AWD for sale - $35,925, 16,390 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Technology Package, Aluminum Wheels, Tow Package, Ultimate Package, Climate Package, Luxury Package, Utility Package, LE Package, Security Package, Bluetooth, Memory Package, Backup Camera, Remote Start, Cargo Package
https://static.cargurus.com/images/forsale/2015/11/09/13/07/2015_kia_k900-pic-127359867519230396-152x114.jpeg

2015 Kia K900 Premium Used Cars in Coconut Creek, FL 33073

Great Deal
$4,147 BELOW
CarGurus IMV of $19,502

Price: $15,355

Mileage: 40,074

Location: Coconut Creek, FL 33073

Certified Pre-Owned: No Transmission: Automatic Color: Aurora Black Pearl Description: Used 2015 Kia K900 Premium for sale - $15,355, 40,074 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2019/03/06/11/35/2019_ford_explorer-pic-6378427830931844750-152x114.jpeg

2019 Ford Explorer Limited Used Cars in Coconut Creek, FL 33073

Great Deal
$2,897 BELOW
CarGurus IMV of $28,331

Price: $25,434

Mileage: 42,126

Location: Coconut Creek, FL 33073

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2019 Ford Explorer Limited for sale - $25,434, 42,126 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/10/31/01/57/2018_ford_explorer-pic-2173344093134844073-152x114.jpeg

2018 Ford Explorer Limited AWD Used Cars in Coconut Creek, FL 33073

Great Deal
$3,298 BELOW
CarGurus IMV of $27,419

Price: $24,121

Mileage: 45,394

Location: Coconut Creek, FL 33073

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2018 Ford Explorer Limited AWD for sale - $24,121, 45,394 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/09/26/02/09/2019_ford_explorer-pic-1304777614526543679-152x114.jpeg

2019 Ford Explorer Sport AWD Used Cars in Coconut Creek, FL 33073

Great Deal
$3,426 BELOW
CarGurus IMV of $36,551

Price: $33,125

Mileage: 19,186

Location: Coconut Creek, FL 33073

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2019 Ford Explorer Sport AWD for sale - $33,125, 19,186 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2019/09/25/10/28/2017_genesis_g80-pic-3822523046864998535-152x114.jpeg

2017 Genesis G80 3.8L Used Cars in Coconut Creek, FL 33073

Great Deal
$4,070 BELOW
CarGurus IMV of $25,541

Price: $21,471

Mileage: 33,231

Location: Coconut Creek, FL 33073

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2017 Genesis G80 3.8L for sale - $21,471, 33,231 miles with Leather Seats, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/11/01/19/02/2018_ford_fusion_hybrid-pic-2241312169041826685-152x114.jpeg

2018 Ford Fusion Hybrid SE FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$2,362 BELOW
CarGurus IMV of $15,173

Price: $12,811

Mileage: 30,886

Location: Coconut Creek, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2018 Ford Fusion Hybrid SE FWD for sale - $12,811, 30,886 miles with Driver Assistance Package, Navigation System, Adaptive Cruise Control, SE Package, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/31/01/57/2019_kia_optima-pic-8774073905031444441-152x114.jpeg

2019 Kia Optima LX FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$1,872 BELOW
CarGurus IMV of $13,549

Price: $11,677

Mileage: 45,213

Location: Coconut Creek, FL 33073

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Snow White Pearl Description: Used 2019 Kia Optima LX FWD for sale - $11,677, 45,213 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/04/29/11/22/2018_ford_fusion_hybrid-pic-4918261494056552561-152x114.jpeg

2018 Ford Fusion Hybrid SE FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$2,358 BELOW
CarGurus IMV of $14,732

Price: $12,374

Mileage: 39,289

Location: Coconut Creek, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2018 Ford Fusion Hybrid SE FWD for sale - $12,374, 39,289 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/04/29/11/22/2018_ford_fusion_hybrid-pic-4918261494056552561-152x114.jpeg

2018 Ford Fusion Hybrid SE FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$2,358 BELOW
CarGurus IMV of $14,601

Price: $12,243

Mileage: 41,792

Location: Coconut Creek, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Black Description: Used 2018 Ford Fusion Hybrid SE FWD for sale - $12,243, 41,792 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/04/29/11/22/2018_ford_fusion_hybrid-pic-4918261494056552561-152x114.jpeg

2018 Ford Fusion Hybrid SE FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$2,357 BELOW
CarGurus IMV of $14,640

Price: $12,283

Mileage: 41,047

Location: Coconut Creek, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: White Description: Used 2018 Ford Fusion Hybrid SE FWD for sale - $12,283, 41,047 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/03/02/35/2016_subaru_crosstrek-pic-5268868521165948927-152x114.jpeg

2016 Subaru Crosstrek Limited Used Cars in Coconut Creek, FL 33073

Great Deal
$2,193 BELOW
CarGurus IMV of $16,080

Price: $13,887

Mileage: 83,073

Location: Coconut Creek, FL 33073

Average time on market: 32 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Desert Khaki Description: Used 2016 Subaru Crosstrek Limited for sale - $13,887, 83,073 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/13/17/55/2017_volvo_s60-pic-5936492808300841211-152x114.jpeg

2017 Volvo S60 T5 Inscription Used Cars in Coconut Creek, FL 33073

Great Deal
$2,518 BELOW
CarGurus IMV of $21,552

Price: $19,034

Mileage: 14,594

Location: Coconut Creek, FL 33073

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Tan Description: Used 2017 Volvo S60 T5 Inscription for sale - $19,034, 14,594 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/11/05/19/45/2018_chevrolet_cruze-pic-1459272469055203326-152x114.jpeg

2018 Chevrolet Cruze Premier Sedan FWD Used Cars in Coconut Creek, FL 33073

Great Deal
$2,413 BELOW
CarGurus IMV of $16,661

Price: $14,248

Mileage: 8,308

Location: Coconut Creek, FL 33073

Average time on market: 77 days Certified Pre-Owned: No Transmission: Automatic Color: Mosaic Black Metallic Description: Used 2018 Chevrolet Cruze Premier Sedan FWD for sale - $14,248, 8,308 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Technology Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 16, 2019
Typical sleazy dealer tactics: ultra low trade in value, heavily inflated interest rate when my score is well in 700’s. They bait interest by listing a well priced deal then give you story about a 4K fee here and other fees there. Oh and don’t forget trying to bundle all these packages and warranties in the loan after you clearly state ‘no’.
Nov 12, 2019
I made several requests for pictures of a vehicle. They kept sending me stock images not actual photos of the car I was interested in. They kept emailing me for several days but never sent real photos of the car. Makes me think the car was damaged or didn't exist and was a bait and switch to get people into dealer and then they try to sell you a different vehicle. Several days later they emailed me that the vehicle had sold.
Nov 6, 2019
They were very friendly and seemed anxious to help me with what I wanted.
Response from current dealership:
David,
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nov 4, 2019
GuruNCC9X
Good
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Once again thank you for your business and for taking the time to review us on Cargurus.
Nov 4, 2019
It was great they work with you for the car that you want, even with bad credit.and great customer service skills Thanks lou bachrodt Chevrolet
Response from current dealership:
Liston,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !!
Once again thank you for your business and for taking the time to review us on Cargurus.
Oct 25, 2019
Fernando Garcia
They were very helpful
Response from current dealership:
Fernando,
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Oct 23, 2019
Very straightforward and easy to work woth
Response from current dealership:
Tom,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience.
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on Google!
Oct 21, 2019
I’d give it a zero but I wanted a leave a mark, salesman was ok but manger was very rude by lying to me and telling me the truck was sold, and after being there for 2 hrs trying to negotiate on another one, he then tells me I don’t want to by a truck... I was a returning customer because I bought my last truck from them. Needless to say I will never do business with them again, there are too many other dealerships that will work with you.
9 people found this review helpful.
Response from current dealership:
Steven,
We regret to hear that you had this experience with us, we pride ourselves on providing
exceptional service, so we are disappointed to hear that your visit with us was anything less than
satisfactory.
Oct 21, 2019
The staff responded to me quickly and I will be visiting for a test drive this week.
Response from current dealership:
Alexis,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet- Coconut Creek
We appreciate you and your business and thank you very much for
taking the time out of your day to review us on CarGurus!
Oct 20, 2019
GuruH2361
Great customer service
Response from current dealership:
Hello,
Thank you for the high star rating!
Oct 16, 2019
mjcelaya
Dealer never posted any pictures of a suburban they had for sale so I called and spoke with some kid sounded about 16. Said he'd get some pictures to me through text he never did. So I called back to ask where the pictures were he told me the vehicle was sold. Gigantic waste of time.
2 people found this review helpful.
Response from current dealership:
Hello,
We are sorry you feel this way! We also don't employ anyone under the age of 18.
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Oct 10, 2019
drowmarsh
Bait & switch, hidden fees, talked to me like a 5 yr old. After talking to 3 different people and during my 75 mile drive to the dealer, was contacted twenty minutes before the scheduled appointment to tell me they did not have the vehicle I wanted but had NEW cars they wanted to show me.
11 people found this review helpful.
Response from current dealership:
Hello Drowmarsh,
We appreciate your review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Oct 6, 2019
Didn’t get a straight out the door quote to satisfy me or exact models I was looking for to motive me to drive to dealer.
6 people found this review helpful.
Response from current dealership:
Hi P,
Thank you for taking the time to review us on CarGurus.
We are sorry you did not find the vehicle and pricing you were looking for.
Oct 5, 2019
The customer service and experience was really good! However, they have so many fees on top of the car price. Dealership fee about 8-900 then 1900 fee for purchase inspection and probably another 200-400 in processing fees... so it has to be a really good deal to be worth it.
14 people found this review helpful.
Response from current dealership:
Kekai,
We're glad to hear you found our staff was so knowledgeable and helpful!
Yes, we do have fees, as do other dealers. We also have an excellent choice of new and
pre-owned vehicles.
Sep 25, 2019
Very disappointed with my experience. 1st after initial call, took days of me contacting them to get in contact with them. 2nd the price you see on car gurus is not the price of the vehicle, it is almost $5K higher! They incorporate a trade in value discount and financing discount. Very deceiving, would you not recommend at all. Car gurus should look into this dealer and pull listings from their site IMO!
18 people found this review helpful.
Response from current dealership:
Tim and David,
We appreciate your review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very competitive, as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Sep 18, 2019
GuruH23BG
Responded quick and very helpful
Response from current dealership:
Guru,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience. We appreciate you and your business.
Sep 17, 2019
They wanted to charge an additional $1,500 if you paid cash (cashier'check) $34K for a preown vehicle. Also they inflated the dealer doc fee to $1000, instead of the $799 that is posted on their website. I asked for the company's controller to give me a call (to discuss the above), but they never did. Very unethical company, would never do business with them or recommend them.
30 people found this review helpful.
Response from current dealership:
Jesse,
We regret to hear that you had this experience with us, we pride ourselves on providing
exceptional service, so we are disappointed to hear that your visit with us was anything less than
satisfactory.
Sep 8, 2019
2018 GLS 450 Listed price on CarGurus and their direct site is $38,995, $3k below market. Asked for an out the door price via their chat online; was pushed to give phone number or phone email. Told rep I didn’t want to give the info I simply wanted a price quote since we were already chatting. Didn’t work so I gave my email. Got an email asking for my phone number. I decided to call just to humor this already painful process. When you call the price was “$1-2k higher without trade in” and “3-4K higher if you don’t finance with us”. Sure there are pricing disclaimers (I did not see them). I kept asking what is the price and was repeatedly told “it’s gonna be higher if you don’t finance or trade. I actually never got a final price over the phone. horrible customer experience overall. It wouldn’t have been pleasurable even if I read whatever small print pricing disclaimers they have. I don’t think I’d recommend anyone here nor will I shop here again.
19 people found this review helpful.
Response from current dealership:
Otis,
We regret to hear that you had this experience with us, we pride ourselves on providing
exceptional service, so we are disappointed to hear that your visit with us was anything less than
satisfactory.
Aug 31, 2019
Fair prices and courteous staff which added to a pleasant experience and sale.
2 people found this review helpful.
Response from current dealership:
William,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had  a good
experience!
Once again thank you for your business and for taking the time to review us on CarGurus
Aug 29, 2019
good
1 people found this review helpful.
Response from current dealership:
Craig,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Once again thank you for your business and for taking the time to review us on CarGurus.
Aug 28, 2019
Mrwisdom89
very good. answered all my questions and concerns
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to review us on CarGurus!.
Aug 22, 2019
teds56
Cordial response, but Loyalty Private Offer Program - $3,000 (you have to own a Corvette), New GM Employee Appreciation Certificate Program-GMW $3,500 (you have to be a relative), Pre-delivery service charge of $799.00 and electronic registration filing fee of $199.00 (hidden). Most buyers dont qualify, so actual price is $7,600 higher in price.
10 people found this review helpful.
Response from current dealership:
Ted,
Hello,
We appreciate your review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very competitive, as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Aug 20, 2019
Good
Response from current dealership:
Liliana,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good
experience !
Thank you for taking the time to review us on CarGurus!
Aug 18, 2019
Very good service professional kind and helpful. A very good experience
0 people found this review helpful.
Response from current dealership:
Candi,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good
experience!
Thank you for taking the time to review us on CarGurus!
Aug 15, 2019
GuruHMTK6
Sold before I arrived. But Jason found another of equal/ better. A beautiful 2016 touring in white! Jason and the rest of the team were great and was out within 2 1/2 hours. That’s less than the 5 long hours I spent last time purchasing a car at another dealer. Thank you everyone!
2 people found this review helpful.
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet/Mazda - Coconut Creek and we are happy you had such a good
experience with Jason and our team! We appreciate you and your business and also for taking
time to review us on CarGurus.
Aug 11, 2019
GuruCTRJD
Exceptional customer service experience with George, Jason ,Fran and their finance manager all who provided a very enjoyable and smooth experience. They delivered on all that they promised. 5 stars
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with  George,Jason and Fran! We are glad they are on our team too!
Once again thank you for your business and for taking the time to review us on CarGurus!
Aug 9, 2019
shopkarz
I felt cheated. On Car Gurus the vehicle was marked as a good buy $3000 below. When I get there, they wanted to add a bogus charge of $3700 extra in dealer fees BS, on top of $799 dealer fees. When I questioned it, I was told that it was for Replacing tires, maintenance on vehicle. The vehicle was a trade in they just acquired, they did not even have pictures of the vehicle. All they did was a quick clean. Not even a good one they missed a lot of spots. The tires are not new they will need to be changed soon. I expected about $1500-$2000 in tax, tag and title, but on top of that they tried adding the $3700. I had to argue with them to get the $3700 dropped. I wanted to pay cash, but could not because they wanted to add $1700 to the price. So I was forced to finance it was cheaper. I almost walked out a few times,but I wanted the truck. I had to fight for the price though
14 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Aug 9, 2019
Pitbulljt33
Everyone was helpful through email. any question I had, I was given a quick response
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Once again thank you for your business and for taking the time to review us on  Cargurus.
Aug 8, 2019
Great cars and great customer service!!!
Response from current dealership:
Robin,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to review us on Cargurus.
Aug 3, 2019
I called/contacted this dealership by phone daily, speaking with staff and attempting to get exact information on all the dealer costs that would be included-since I would be driving 3 hours to the dealership to potentially purchase the vehicle. All I received were automatic emails from various staff and no numbers!! This is the stupidest, rudest dealership that has confirmed ALL the negative conotations oof car salesman. If dealership staff are unable to complete such a simple task for a potential customer, I WOULD NEVER DO BUSINESS HERE! I am willing to pay more for work with a dealer that works with ME!!
7 people found this review helpful.
Response from current dealership:
Marylynne,
Thank you for your  review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Jul 26, 2019
Romandom
Great job they contacted me immediately! Answered my questions
Response from current dealership:
Romandom,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Thank you for taking the time to review us on CarGurus!
Jul 26, 2019
They are nice
Response from current dealership:
Danial,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Thank you for taking the time to review us on CarGurus!
Jul 23, 2019
And I messaged back and “crickets”.....basically, he messaged me back, I let him know what I was interested in, and didn’t here back. No big deal, but you asked!
1 people found this review helpful.
Response from current dealership:
Ben,
We regret to hear that you had this experience with us, we pride ourselves on providing
exceptional service, so we are disappointed to hear that your visit with us was anything less than
satisfactory.
Jul 19, 2019
tywania33
Pleasant experience
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet- Coconut Creek and we are happy you had such a good
experience. We appreciate you and your business and thank you for taking the time to
review us on CarGurus!
Jul 19, 2019
They contacted me via email.
Response from current dealership:
Anthony,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Mazda - Coconut Creek and we are happy you had such a good
experience. We appreciate you and your business.
Jul 14, 2019
Nice enough people, however once I got there they said the car I had called about was not available. Then, they couldn't find the keys for another I wanted to test drive. After I had left, the Manager called and asked if I'd like to come in and see the original car. Very unorganized!
4 people found this review helpful.
Response from current dealership:
Chip,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Jul 13, 2019
GuruX175J
Very disappointed the way business is conducted after contacted two times and ask for extra charges i"ve been told on the phone that the extra fees are : dealer fee $799 doc fee %199 + tag and tax. The numbers when a got there were : $250.00 government fee ( nobody was able to tell me what charge is that ) Proc/ doc fee $ 1393 (from $199), Recon Service and delivery $1600.00 non trade charge $ 1000.00+ tax and tag. From our conversation from additional $1500 - $2000.00 + tax I got a quote for a car listed at 16999.00 to $22125.00 that is an additional$5125.00 and after decline the $22123.00 the financing guy made me a better offer $10000.00 down and $250.00- $275.00 a month which is $25000 - $26500 price for that car.
6 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Jul 12, 2019
They don't honor the price listed on the internet. In addition to the dealer fees etc (regular fees from dealers) they also add costs they claim for work they did on the vehicle. In my case they said there was about $2200 on top of the list price which in my opinion is not reasonable. If it were a CPO one could understand but this was not. Seems like the price listed on Cargurus is not the real price it is just a low price to attract customers.
3 people found this review helpful.
Response from current dealership:
Mahes,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Jul 7, 2019
I would give them a zero if possible, i was texted then called. spoke to some sales person which said he would get back to me. He never called back
3 people found this review helpful.
Response from current dealership:
Vince,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Jul 1, 2019
FWLove
Two years ago I purchased a vehicle from this dealership. The vehicle cost me a little over 4795 and when I left there I paid an additional 2000 dollars, about 900 in dealer fee alone. However the car is great. I just traveled to Virginia and back to Miami in it with no problems with the car.
2 people found this review helpful.
Response from current dealership:
FW LOve,
Thank you for buying your car 2 years ago?
Jun 30, 2019
htbone45
Nothing negative to say about the dealer. The sales man Warren Dworkin was more than satisfactory quick response to my call or tx. Vehicle was washed and ready for my taet drive when I arrived. The sales Manager David Wise was also satisfactory in providing feedback in reference to the truck.
1 people found this review helpful.
Response from current dealership:
Hello,
Thank you very much for buying your Chevrolet from us!
We want to let you know, how much we appreciate you allowing us to earn your business.
Additionally, we would like to thank you for taking the time to post a review on CarGurus!  It means so much to us when we receive
positive comments from our customers and I’m glad to hear that your buying experience went so well with Dworkin and David, we are glad
they  are on our team as well!!!
Jun 18, 2019
Dealer would not deal for amount shown . Said price was for in state buyer only. See attached response. Fri, Jun 14, 1:34 PM (5 days ago) to me Hey , Seeing that your out of state. Your final price would Start at the MSRP Plus Tax, Tag, Title , Etc..... Sales You see online is based off customer who live in the sate of Florida
5 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Jun 17, 2019
There advertised price was high if paying cash. You have to read the super fine print to know this. Cause they don’t tell you this one the multiple calls or emails when you mention cash and the price.
2 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Jun 14, 2019
Rene was very helpful with the info and getting the deal done. Very nice people.
1 people found this review helpful.
Response from current dealership:
Daniel,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with Rene! We are glad she is on our team too!
Once again thank you for your business and for taking the time to complete this survey.review us on Google.
Jun 9, 2019
I wait and wait never contacted me after the email that I received from the dealer. Poor service.
1 people found this review helpful.
Response from current dealership:
Felix,
Thank you for bringing this matter to our attention. We regret that you
had a negative experience, and will use this as an opportunity
to improve.
Jun 6, 2019
Good communication. Listened
Response from current dealership:
Mike,
We're glad to hear you found our staff was so knowledgeable and helpful!
Jun 3, 2019
Did contact me
Response from current dealership:
Michael,
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Jun 3, 2019
Bait and switch- price advertised is not real price they added 4K because I was paying cash
4 people found this review helpful.
Response from current dealership:
Butch,
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
May 29, 2019
They stay in contact
Response from current dealership:
Tracy,
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
May 28, 2019
Lincas
I was there for 3 hours, the car That Ai Wanted to look at was not ready. It was very dirty inside. Was te of time.
1 people found this review helpful.
Response from current dealership:
Lincas,
We are sorry your service took so long.
May 27, 2019
Responded in a timely manner. Very professional.
Response from current dealership:
Danny,
Thank you for taking the time to review us on Cargurus ,we appreciate you and your business.
May 27, 2019
I have always had a good experience with this dealership and their service Department
Response from current dealership:
Yvon,
We appreciate you and your business and also for taking the time to review us on Cargurus.
May 24, 2019
The advertised price was 5400.00 more when sale was mentioned, this included approximately 1900 in taxes, the rest were ????? never responded to last question about why so much difference.
3 people found this review helpful.
Response from current dealership:
Rick,
We do advertise all incentives available per car as do other dealers. We are sorry you felt you were misled.
May 22, 2019
Bigunz51
Loved the whole experience. Friendly, helpful, real people. Would definitely do it again.
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience !
Once again thank you for your business and for taking the time to review us on CarGurus!
May 15, 2019
Amazing experience with the sales staff and other employees. The vehicle that was presented to me was clean and well maintained . I was treated like i was family,and their finance department went over every detail to give me the best deal i can afford.I am very pleased with yhem and i would refer anyone to them.
Response from current dealership:
Ivan,
Thank you very much for buying your Chevrolet from us, we appreciate you allowing us to earn your business.
Also, thank you for taking the time to review us on CarGurus!
May 13, 2019
Dealers was very helpful
Response from current dealership:
Raj,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience.
Once again thank you for your business and for taking the time to review us on CarGurus.
May 12, 2019
slowjamz20
5
Said Georgia Applicant will have to pay MRSP, they don’t qualify for rebates didn’t try to negotiate or help.
2 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Apr 30, 2019
Rene Hernandez
Great
0 people found this review helpful.
Response from current dealership:
Rene,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to complete this survey.
Apr 27, 2019
Mat fafricio
Great costumer service from Chris salesman
Response from current dealership:
Mat,
Thank you for taking the time to review us on Car Gurus!
Apr 25, 2019
Ana Maria Solla
Good Price for car the same years
0 people found this review helpful.
Response from current dealership:
Ana,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to review us on Car Gurus!
Apr 25, 2019
drlnstjean
Tyler is the best I didn’t purchase the gray car but I did purchase a red Nissan Murano. They responded very quickly and very professional
0 people found this review helpful.
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with Tyler! We are glad he is on our team too!
Once again thank you for your business and for taking the time to complete this survey.
Apr 20, 2019
good
0 people found this review helpful.
Response from current dealership:
Greg,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Thank you for your business and for taking the time to complete this survey.
Apr 18, 2019
The staff at the dealership were; well trained, polite, enthusiastic and scripted. I bought the car after days of haggling about the price because they would not honor the advertised price, which had been followed up by an e-mail offer. They gave the reason as additional accessories (expensive wheels) had been recently added to the car which impacted the price. While I am happy with car now, having paid more than the advertised price, I was not impressed with the lack of integrity shown by the owners of the dealership in this matter. It was probably made more complicated because the car previously belonged to one of the owners of the dealership and was not a brand sold by them.
6 people found this review helpful.
Response from current dealership:
James,

Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
  
We appreciate your business and if you would further like to discuss this, please feel free
to reach out to us!
Apr 3, 2019
Highly recommended
1 people found this review helpful.
Response from current dealership:
Angel,
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Mar 31, 2019
My salesman Austin, was amazing! He listened to my needs and wants and found me the perfect car! He didn’t try to talk me into something I didn’t and actually came in under the budget I gave him, which was pretty low! I would definitely refer him to others!!
1 people found this review helpful.
Response from current dealership:
April,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience Austin! We are happy to have him on  our team!
Once again thank you for your business and for taking the time to review us on Car Gurus!
Mar 31, 2019
GuruVKR4R
Prompt response.
0 people found this review helpful.
Response from current dealership:
Hello,
It is great to hear everything was done quickly and to your satisfaction!
Thank you for taking the time to review us on CarGurus!
Mar 26, 2019
Orlando Arana
Was fast to reply
1 people found this review helpful.
Response from current dealership:
Orlando,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience and for taking the time to complete this review..
Mar 24, 2019
Our Salesman, Mark. Had about three too many Red Bull's. He was loud, obnoxious and pushy. The only reason we did not just walk away was the finance manager Tylyn. She was polite, professional, knowledgeable and very helpful. She saved the sale for them. The salesman (Mark), said he was going to have the vehicle detailed before delivery, which never happened and didn't even fill the gas tank for us. Also, low balled us on our trade which he said they would send out to auction (40K miles). We saw our vehicle on their website the next week for exactly what we were told it wasn't worth. If the vehicle hadn't been exactly what we were looking for, we would have just walked out the door.
6 people found this review helpful.
Response from current dealership:
John,
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Mar 23, 2019
70kcp .
Excellent dealership, good customer service, and very straight forward.
0 people found this review helpful.
Response from current dealership:
Hello there,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to complete this survey.
Mar 22, 2019
did not want to deal in any details of their pricing until they inspected my mint colorado i was trading when i had kelly blue book approved value of 23500.00 they were just not interested. however they were polite. i wish them the best. but i would not do business with them
5 people found this review helpful.
Mar 20, 2019
There was constant contact prior to my visit to the dealership, after the physical contact the customer service has been awful, I had to call for a followup. The sales manager was to call me the following morning after he "crunched some numbers" and he did not. i had to call and there was no information yet., They would "call me back". Again i had to recall the reply was "very busy but will call later today" I got a text about 5 hrs later "so so sorry for the delay". Now it is 2 days later, I had to text the sales person and still no reply. AWFUL AWFUL CUSTOMER SERVICE. I was coming in with cash to buy a car and 2019 & still not good service. !!!!
5 people found this review helpful.
Response from current dealership:
Deborah,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Mar 18, 2019
Reeleasy28
I was interested in a 2019 corvette that they advertised online for $50,375. I asked a few questions when I called and they said to get this price I had to have a trade and finance through them. I had a trade and did not need to finance but would to get the price. I made an appointment with the internet salesman and even texted an hour before arrival and was told I'm here waiting for you. I arrive and another salesman met me and said he would be helping me out today. We went for a test ride and the salesman was fine. Then we got to pricing out the car with his managers. The price they put on the car was $1500 off of retail then added back $1500 in dealer fees bringing the total to $61,000! Then they offered me $5,000 less for my trade than the car could be wholesaled for! Moral of the story is do not believe even for a second that they have any intention of selling a car at their prices advertised on line! It is a scam and I would give zero stars if it were an option.
11 people found this review helpful.
Response from current dealership:
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Mar 14, 2019
Dealer rep from Lou Bachrodt Chevrolet - Coconut Creek, refused to actually negotiate via email or text. They were constantly trying to use the tiresome old sales tactics such as focusing on financing and trade, and never wanting to actually talk about the price for their car. The car in question, a 2019 Chevy Volt LT, they had listed on Car Gurus for $25,645. After much back and forth, and receiving numerous calls after I had already told them not to call, but to communicate instead via text or email, the finally gave me an Out the Door price for this vehicle of $34,700! Nearly $10,000 more than their own list price. To top it off, the rep said I could only get that price if I financed through them. No thanks, and in the future I will avoid Lou Bachrodt Chevrolet.
8 people found this review helpful.
Response from current dealership:
Matthew,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Mar 10, 2019
Professionals, they make their customers happy.
0 people found this review helpful.
Mar 6, 2019
Very helpful and replies Asap
0 people found this review helpful.
Response from current dealership:
Jackie,
Thank you so much for your high rating!
We appreciate you and your business!
Mar 1, 2019
We went to see the vehicle, and it was unable to be viewed or sold due to issues with the vehicle.
2 people found this review helpful.
Response from current dealership:
Jean,
Sorry you weren't able to view the car you wanted to.
Thank you for bringing this matter to our attention. We regret that you
had a negative experience, and will use this as an opportunity
to improve
Feb 20, 2019
Very weird process , they make it seem like if you don't have a trade in you won't get a good deal , their words when I called even the manager said , the internet price is if you have a trade in and if you finance with us ect ...there was not much of I want to get you in a vehicle from us attitude . I ended up buying somewhere else for more money but worth it, they wanted my business and made it easy to buy with no bull.
11 people found this review helpful.
Response from current dealership:
David,
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Feb 13, 2019
Altor
Very responsive
Response from current dealership:
Altor,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet/Mazda- Coconut Creek and we are happy you had such a good
experience.
Once again thank you for your business and for taking the time to complete this survey.
Feb 12, 2019
GuruCZ8LM
The dealership overall did an admirable job. But, when I attempted to leave on my journey back to a 10 hours drive, the car sputtered after driving for 15 mins causing me to turn around n drive back to dealership. This was so annoying bc I was promised that a $2600 non negotiable upgrade fee insured that the car was up to standard. After the service manager supposedly poured some additive to the torque converter because of moisture I was able to leave. I was told my the sales manager that if I wanted to call off the deal I could but by law he didn’t have to. I was told by a Chevrolet salesman in Alabama that wasn’t the truth and i truly had 3 days or 1500 miles to change my mind. The car is beautiful but the whole experience was so nerve-wracking. After all of this complications, I was sent on a 10 hours drive with a 1/4 tank of gas. I purchased a Mercedes for my wife from Tennessee the day before and it was full. Out of town buyers please be aware of being treated like 2nd class.
8 people found this review helpful.
Response from current dealership:
We are disappointed to learn of your experience here at Lou Bachrodt Chevrolet - Coconut Creek, but will take this opportunity to improve. Please contact us at (954) 374-7978 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Feb 11, 2019
Sales staff were very courteous. I was not ready to buy at that point.
Response from current dealership:
Theo,
Thank you for taking the time to review us!
Also we are here when you are ready!!!!
Feb 9, 2019
takadake
come on pricing better read fine print even after almost $1000.00 in ADDED FEES they wanted to bang me even more for NOT having a trade in and can,t finance with your own bank to get advertised price IE; (Additional fees will apply if you do not finance with the Dealership and do not have a vehicle to trade)
5 people found this review helpful.
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 374-7978 to discuss your concerns, as your satisfaction is of utmost importance to us.
Feb 8, 2019
Bigworm420
I did not end up buying the Dodge Nitro the pictures looked a whole lot better than the car did in real life and also had a bunch of lights going off. Unfortunately but the sales been Warren Dworking an older gentleman. Took his time to show me all the vehicles end up finding a nice 2005 Toyota Highlander that after a while going back and forth end up working at a good deal for everybody one owner all the Carfax regular schedule maintenance every 5000 miles I did have a trade in. I will say there are high dealer fees but I was able to get these wiped out total price paid $ 7,400 with my trade out the door everything included. I would definitely recommend going to see Warren
1 people found this review helpful.
Response from current dealership:
Hello there,
Thank you very much for buying your Toyota with us ! We appreciate your business!
I also wanted to thank you for taking the time to fill out this great survey! It means so much to us when we
receive such positive comments from our customers. I am very happy you had such a great experience with Warren.
We are glad he is on our team!
Feb 6, 2019
MrLoving
This dealership is the best. Austin was great help and got me a way better deal than what I thought I was able to get. He took good care of me and is very knowledgeable and makes sure he puts you in the right car. I would definitely recommend going there and ask for Austin. Tell him Terrence sent you.
1 people found this review helpful.
Response from current dealership:
Mr Loving,
Thank you very much for buying your Chevrolet with us ! We appreciate your business!
I also wanted to thank you for taking the time to fill out this great survey! It means so much to us when we
receive such positive comments from our customers. I am very happy you had such a great experience with Austin!
We are glad he is on our team too!
Feb 3, 2019
Very responsive, easy to work with. Good follow up. Nice people.
Response from current dealership:
Marilyn,
Thank you very much for your high score. We appreciate you and your business!!
Feb 3, 2019
My experience was great, I took my 02 honda accord v6 and traded it for a 2013 ford edge limited. Sales rep Rodrigo was very nice and he worked with me on the price, also Dave in finance. Overall everything worked out well, thanks guys.
2 people found this review helpful.
Response from current dealership:
Calvin,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with Rodrigo and Dave! We are glad they are on our team too!
Once again thank you for your business and for taking the time to complete this survey.
Feb 1, 2019
Price listed is wrong. Terrible tactics used. Tried to tell me the truck is actually roughly around 27,000 dollars not the 19,132 as listed. Total waste of time. Would not recommend this place to anyone.
6 people found this review helpful.
Response from current dealership:
Derek,
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Feb 1, 2019
GuruBQDB5
Good service and up to date on all the available incentives offered by the manufacturer.
Response from current dealership:
Hello,
Thank you very much for your high score. We appreciate you and your business!!
Jan 26, 2019
Simply amazing experience with super professional caring team. Thank you very much to all,would definitely recommend your dealership to my family and friends. Elan and Matt, you made my day special! Love my new car! Wishing you guys a very successful 2019!
1 people found this review helpful.
Response from current dealership:
Oksana,
Thank you very much for buying your Chevrolet with us ! We appreciate your business!
I also wanted to thank you for taking the time to fill out this great survey! It means so much to us when we
receive such positive comments from our customers. I am very happy you had such a great experience with Elan
and Matt!
Jan 19, 2019
Guru5QC8T
They called and confirmed my appointment and that the truck was available to test drive. After driving nearly a hour, it was “locked in service” and couldn’t be looked at. They said they would drive it to my house the next day for me to see and i didn’t hear back from them. 3 days later a different person called and tried to talk me into a different truck because this one was still in service.
4 people found this review helpful.
Response from current dealership:
Hello,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
  
We appreciate your business and if you would further like to discuss this, please feel free
to reach out to me. If not we will use this as an opportunity to improve.

Judy 954-247-5245
Jan 17, 2019
Alowlt
Mrs Maya (sorry if I mispelled) replied very fast to my initial contact, informing all the details I needed. She made her best efforts to make a deal, but unfortunately I could not match all their requeriments to finance the vehicle.
Response from current dealership:
Alowit,
Thank you for taking the time to rate Maya! We appreciate you and your feedback!
Sorry we could not get you financed!!!
Jan 14, 2019
We drove over 2 hours to look at a specific car and found that in the description the car was misrepresented and the promised features were absolutely a dealbreaker for us. Very far drive for nothing.
4 people found this review helpful.
Response from current dealership:
CEE,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Jan 5, 2019
Basiana
Responsive and helpful
1 people found this review helpful.
Response from current dealership:
Basiana,
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do
not hesitate to reach out!
Dec 27, 2018
They contacted me and I bought the car !
Response from current dealership:
Joyce,
We appreciate your positive review about your recent experience with us!
I hope you have a very happy new year.
Dec 26, 2018
Very nice and Honest . Showed us the prices of the cars and all the Imfo we needed . Very nice people...
Response from current dealership:
Scott,
Thank you for purchasing your new car with us we appreciate your business and also appreciate you taking the time out to review us. Hope you have a happy new year.
Dec 11, 2018
Very professional
Response from current dealership:
Daimeon,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt - Coconut Creek and we are happy you had such a good
experience. We appreciate you and your business.
Dec 10, 2018
Warren was awesome. He went above and beyond to make sure I was happy in my new challenger. <3
Response from current dealership:
Stephanie,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with Warren! We are glad he is on our team too!
Once again thank you for your business and for taking the time to complete this survey.
Dec 8, 2018
GuruXDXGJ
I responded to an offer for a vehicle that was listed at 16, 534. I called and spoke to the dealership. I explained that the price seemed to work and I would purchase the car. They responded the next day and offered to sell me the car for 26 K. Prices are not real. FAKE NEWS.
14 people found this review helpful.
Response from current dealership:
Hello,T Thank you for taking the time to post a review, but we are nationally recognized as one of the lowest priced automotive dealers in the nation and we sell over 400 vehicles a month, our Google score indicates how those customers scored those transactions.  This seems like a fake review.  Thank you
Dec 6, 2018
The price they quoted is different from what u see here. I offered 26k for this car including taxes and fees, which is more than what its listed for in cargurus. They kept saying that I HAVE TO FINANCE WITH THEM AND ALSO TRADE IN A CAR to get this price. ITS SAD. I OFFERED them cash payment AND THEY WOULDNT ACCEPT IT. WHY WOULD SOMEONE LIST A CAR FOR 22050 and then say its only valid if I finance through them and trade in a car. I spent 3 days and was rejected. I offered almost 23500 for this car plus taxes and fees, but turned down.
13 people found this review helpful.
Response from current dealership:
Bala,
Hello,
We appreciate your honest review! We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
As far as the “Internet Pricing”, we are very aggressive as is any Dealership.
We do have a total disclosure on ALL Internet pricing, so as to make it less
confusing to our potential customers. We are sorry if you felt you were misled.
Dec 1, 2018
Very efficient; I got a reply within two hours of my email to them. Then a phone call when I did not reply . Then a follow up call to make sure my questions were answered
Response from current dealership:
Wayne,

Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience. We appreciate you and your business.
Nov 21, 2018
Everyone was helpful. The salesman Mandy was outstanding.
Response from current dealership:
Alex,
My name is Judy Perry and I am the Customer Relations Manager here at
Lou Bachrodt Chevrolet!
Thank you very much for buying your Chevrolet with us ! We appreciate your business!
I also wanted to thank you for taking the time to fill out this great survey! It means so much to us when
we receive such positive comments from our customers. I am very happy you had such a great experience with Mandy.
We are glad he is on our team as well!

And Just to let you know, if you ever need anything, I am here as well for you!
Please don't hesitate contacting me for any needs or questions
 More ...
Nov 11, 2018
Rikki Smith
We were all ready to do the deal, were ready to put money down only to find out they were attempting to switch us into a black one. When telling them the stock number we had been in conversation about they said that one had been dealer traded, after I had been in contact for several days with the sales man, told him I was going to purchase, offered to put money down, etc etc. I bet the truck is still listed as available and it's a constant bait and switch used to try and sell old black ones because when my other half contacted them online separately they acted like it was still there when dealing with her. Sad to scam people.
12 people found this review helpful.
Response from current dealership:
Rikki,
We regret to hear that you had this experience with us, we pride ourselves on providing
exceptional service, so we are disappointed to hear that your visit with us was anything less than
satisfactory.
Oct 18, 2018
Big runaround, they couldn’t find the car on the lot.
8 people found this review helpful.
Response from current dealership:
Mike,

Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
  
Oct 18, 2018
Very professional guys.
Response from current dealership:
Diego,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to complete this survey.

Oct 11, 2018
wplashboogie
I dealt with someone by the name of Cortez. Not like I desire courtesy, but this guy makes you feel like you're not suppose to be there. Then, the advertised price is sooooo far from the ending price due to "rebates you may or may not qualify for. " It's a joke. For insurance, the car I went to see was listed at 13k. Once there, the price became 26k. NO EXAGGERATION.
20 people found this review helpful.
Response from current dealership:
Hello,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Oct 4, 2018
Curtious service and fast response
Response from current dealership:
Dee,
Thank you again for taking the time to let us know how we did.
We appreciate you and your business!  We hope you have a great day!
Oct 1, 2018
Bought this car. Air conditioner went out after ONLY 1 day. And brakes are messed up. I am pleading with them to do the right thing and fix the A/C. We will se how much character they have. Shaking my head.
11 people found this review helpful.
Response from current dealership:
Brandon,
Thank you for your honest review. We set a high standard for ourselves,
so we are disappointed to hear that your experience with us was not a positive one.
Oct 1, 2018
Very canned responses, did not address my follow up emails.
4 people found this review helpful.
Response from current dealership:
Timothy,
Thank you for reaching out to us. We regret to hear about the situation you have described.
We appreciate you and your business!
Oct 1, 2018
Maximus2015
Total waste of time . Advertised price is about double of the actual price u will pay. I was excited called spoke with sales girl that's when price climed little by little .total fake price . Not much more to say I believe I was as clear as u can be. They want to lore u in by showing u impossible. Then when u r on a hook they add $. Also they didn't like the review so they asked to have me revise it or it would get pulled ..so this is updated version
17 people found this review helpful.
Response from current dealership:
Max,

Thank you for bringing this matter to our attention. We regret that you
had a negative experience, and will use this as an opportunity
to improve.
Our advertised pricing does have a legal disclosure...
Sep 20, 2018
I don't measure the trustworthiness of a person or compnay when they sell me something or give me their word. Lip service is the easy part. I am old school, a handshake is all I need. I purchased a certified pre owned 2017 Sonic Premier. David M was a terrific salesman and friend. My wife is a home visit hospice nurse and transportation is vital for her patients and her. Three days after purchase we had some non warranty issues. I phoned Ira G and he wanted to make sure everything was 100%. We brought the car in and true to his word he went beyond his promise and corrected the issues. Thanks to David M Ira G David C and Ricky. You have earned a loyal customer.
2 people found this review helpful.
Response from current dealership:
Paul,

Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Mazda/Chevrolet - Coconut Creek and we are happy you had such a good
experience with David, Ira and Ricky!!!We appreciate you and your business
Sep 15, 2018
Hakeem01
I didn't buy the car from them though but the sales rep I spoke with was very courteous and patient.
Response from current dealership:
Hakeem,
Thank you for taking the time to review us....even if you didn't buy the car from us.
We do appreciate the opportunity!!
Aug 26, 2018
Very helpful
Response from current dealership:
Steven,
Thank you for taking the time to rate us five stars!
We appreciate you and your business!!!
Aug 25, 2018
GMtrucks2018
Salesman was nice, but I wasn’t able to work a deal. Too much waiting around and wasting my time only to find out that our numbers are too far apart.
7 people found this review helpful.
Response from current dealership:
Hello,
Thank you for taking the time to rate us and sorry we could not get
the numbers right for you!! Thanks for the opportunity though!!!
Aug 11, 2018
I recently brought a 2015 Chevy Malibu with low miles from here. 9 days ago to be exact. It has already giving me problems. Sales guy was great but felt rush through deal due to closing. Called back 4 days later to make them aware of my concern and was told by finance manager to bring the car in to be looked at. When I brought the car in, I spoke with use car manager which was not friendly to talk too. Dealership refused to look at car without paying $149 to have it service there and I still would be responsible for the repair cost. Problem was with wheel bearings which was bad but undetected at time of purchase. I am a very disappointed customer. I believe in buying a car from a reputable dealership but I would not recommend Lou Bachrodt Chevrolet of Coconut Creek.
14 people found this review helpful.
Response from current dealership:
John,
We appreciate your honest review. We set a high standard for ourselves, so we are
disappointed to hear that your experience with us was not a positive one.

Thank you for bringing this matter to our attention. We regret that you had a negative
experience, and will use this as an opportunity to improve.

If you would further like to discuss this, please feel free to reach out to us.
Aug 9, 2018
Good experience. We did not buy because of hidden $ 1,495.00 freight fee.
11 people found this review helpful.
Response from current dealership:
Anthony,
Thank you for taking the time to fill out this survey!
We appreciate your honest review. Sorry we were not able to sell you a
car due to our fees!!!
Jul 26, 2018
GuruTKCB9
Very nice to deal with. Purchased a new vehicle and the salesman and manager were terrific.
0 people found this review helpful.
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to complete this survey.
Jul 18, 2018
GuruTVXT6
Amazing price
0 people found this review helpful.
Response from current dealership:
Hello,
Thank you for taking the time to review us!
We appreciate your business!!!
Jul 10, 2018
GuruTNKC1
I was treated fairly from warren to the finance guy.
0 people found this review helpful.
Response from current dealership:
Hello,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience!
Once again thank you for your business and for taking the time to complete this survey
Jul 8, 2018
The salesman was very nice but could not fit us with a car on our budget
0 people found this review helpful.
Jul 6, 2018
Great experience—-staff was super helpful and we felt no pressure at all— we would definitely go back for our next vehicle
1 people found this review helpful.
Response from current dealership:
Steve,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience! We are glad he is on our team too!
Once again thank you for your business and for taking the time to complete this survey.
Jul 1, 2018
Horrible experience lyers should not be in businessi had contacted them thru the email and they quoted me a price of $11,000+ I called yo make sure if the price, I was told the Chevrolet dealers had several discounts to offer, I asked again to make sure and was told they had 3, white, black, and gray I insisted that to please save a white one that I would be driving Friday after work, if I had to go earlier to let me know, that was Tuesday. On Friday shrn I drove to them (63 miles) later and tried te car, I was told that the car I wanted was no longer available, that it was probably sold, after I explained my conversation and showed him the email I received with the price confirmation, the guy went out to talk to the manager, upon his return he stated thT priced hD gone up, and I did not qualify for any of the Chevy incentive, the price he cams with wAs $20,000. I told him to forget it that he was a lyer, that lured me yo gone in under false pretenses and fake advertising,
14 people found this review helpful.
Response from current dealership:
Elsa,
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear
that your experience with us was not a positive one and that you had to drive 63 miles here.
As far as internet and advertised pricing, we place our ads, as do all of the dealerships in South Florida to be completive in the market.
We let customers know  ALL and any incentives available on specified units and incentives that customers may, or may not qualify for.  We are sorry you did not qualify for every incentive offered.


We regret that you had a negative experience!


Jun 29, 2018
great price, great people, Talk to Carmen!
Response from current dealership:
Jennifer,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek to buy and service your car!            
We appreciate your business!

We also wanted to thank you for taking the time to fill out this great survey! It means
so much to us when we receive such positive comments from our customers about
our staff!
We are very happy you had such a great experience.
By the way we think Carmen is the best too!
Jun 21, 2018
Dan Nadel
Very pleasant staff to work with. Enjoyed the experience of shopping there.
1 people found this review helpful.
Response from current dealership:
Dan,
We want all our clients to have a comfortable and stress-free experience with us!
We appreciate you and your business! Thank you for taking the time to review us!
Jun 16, 2018
GuruTZNZ1
Very responsive - and patient (I’ve been traveling!). Looking forward to remaining in good touch!
1 people found this review helpful.
Response from current dealership:
Hello,
It is great to hear everything was done quickly and to your satisfaction!
We appreciate you and your business~
Jun 7, 2018
Everyone was very professional. Elan was our salesperson. We actually purchased a 2018 Tahoe the week before and went back to buy the Silverado from Elan. They were one step ahead of me the whole way.
1 people found this review helpful.
Response from current dealership:
Sean,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good
experience with Elan! We are glad he is on our team too!
Once again thank you for your business and for taking the time to complete this survey.
Jun 4, 2018
razener2
5
Not a bad dealer. Very straightforward. Had a small misunderstanding. But I wasn't happy nor upset. Never visited the dealer, did everything through the phone, from my experience. They've earned a 4 star rating
1 people found this review helpful.
Response from current dealership:
Razen,
Your satisfaction is important to us, so we want to sincerely thank you for choosing
Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had  a good
experience and we were able to work things out!
Once again thank you for your business and for taking the time to complete this survey.
May 20, 2018
Djevline Louis
Great costumer service
0 people found this review helpful.
Response from current dealership:
Djevline,
Thank you for taking the time to review us!!!
We appreciate you and your business!
Read 4 old reviews
Aug 26, 2016
Very good experience David miller one of the best sales person I've come across. The car wasn't for me.
0 people found this review helpful.
Response from current dealership:
John, thank you for rating our dealership. Sorry this is late, I just took over this job and wanted to answer every single person.....We appreciate your business
Apr 19, 2016
Dealer respond very fast and was very courteous and nice
0 people found this review helpful.
Response from current dealership:
Duke, thank you for rating our dealership. Sorry this is late, I just took over this job and wanted to answer every single person.....We appreciate your business
Mar 14, 2016
I called to confirm the price of the car before I went because I live over 2 hours away from the dealer and they said that that was the price to come on over and when I arrived they switched the story and said the price was 6k over the advertised price needless to say I wasted my time and found a way better deal at another chevy dealer closer to me
4 people found this review helpful.
Feb 27, 2015
Excellent
0 people found this review helpful.
Response from current dealership:
Robert, thank you for rating our dealership. Sorry this is late, I just took over this job and wanted to answer every single person.....We appreciate your business

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