Miami Lakes Automall

Unprofessional. Sales person was not there for scheduled appointment. Absolutely no effort made to reach a deal - much better experience at other nearby dealers.

Dealer called me many times during the time I asked them not to call. Then when I responded they kept having different people call me after I said no.

Very good.

I went in to buy a Dodge Dart 2015 SE. The service was excellent, if you ever need help or are interested into buying a vehicle ask for Clifford Abbott. He was exquisitely polite, extremely nice and helpful and ready to accommodate all of your requests. Just as well, I was extremely please with all other staff members I had to go through to complete my purchase.

Began by bouncing between three different sales associates. Finally ended up with Bruno. He was very unsure of the processes and was not willing to earn my business. Tried contacting the sales manager, per their recommendation, he nor the Bruno would return my calls. Very unprofessional. It wasn't until I left a message for the general manager that I received a call back from the Cathy at the executive office the next day. She was very receptive and professional. She apologized on their behalf and I thanked her for her call and time. Their prices are good but they have to be financed with their preferred bank to get them. The sales manager apparently was going to honor the price even though I didn't use their financing, but maybe that is why they wouldn't return my calls, change of heart. Found a higher bidder. Bad taste in my mouth. My experience with the sales dept was horrendous. Ended up going to a south GA dealer who expressed courtesy from the beginning and we ended up buying a brand new Durango from them instead of used. Sorry for Miami lakes, they lost our business. .

the car was a mess to say the least

One word! Great

Good

Repeatedly emailed late night by the associates about dealer info in general, never about the actual car I was interested in.

We didn't work out a deal but they were professional and courteous throughout the process.

very good too.

not bad service but no leverage on negotiation.

This is our second car from this dealership. Our salesman Raul Cabrera listen to our needs, although we are able to purchase a more expensive car he direct us towards the car that we need it. We got a good deal and away we went. I recommend speaking to Raul if you go to this dealership.

So far so good. Matches what I've always wanted down to the last drop. Never found this great of a deal in my 3 years of looking at Camaro's. Hoping to seal the deal with little to no hassle this weekend! Keep up the great work Miami Lakes Auto Mall!

My experience with the purchase,the salesman Roly was Wonderfull. I am completely satisfied.Easy,quick,no hassle,honest.I have had many new cars in my 42 years of driving.OUTSTANDING DEALERSHIP.You will not be disappointed.Thank you ROLY. God Bless.

Typical dealership, nothing special.

Good

it was ok kept avoiding that car was already sold

They wanted to give me 12000 for a trade worth 16000 and then they wanted me to give them 2000 more to get the car I wanted I brought them a 2007 Infiniti in very clean condition 86000 they told me they would only pay for a car in fair condition and tried to cheat out of 4 to 5000 dollars on my trade and then kept calling me with different people

called several times, nice people