Miami Lakes Automall

Every car at the best deals are sold, but still on the site. Price bait.

Transferred call and it was disconnected. No call back. First call , dealer appeared not interested in Sale.

They were helpful in my search but just too far away for me to deal with.

Excellent service, helped me in every way to get my vehicle on my terms.

I was scheduled to go see a vehicle and was contacted prior to advising it had been sold. They saved my a drive.

Communicated quickly Great follow up No purchase made

Outstanding Customer Service. Thanks!

First I called they said it's sold then they called me back and said it wasn't sold then they said they price is only if you finance with them I said I'm paying cash don't need financing then they said the price is different and then they said every situation is. A different price for car I said that very shady and the dealers integrity is zero with that type of pricing structure told them I won't do business with a shady dealership like them and hung up they couldnt give me a price they said they would have to talk to the manager to give me a cash price very shady ppl stay away don't get took for you business

I believe Miami lakes auto mall is practicing deceptive advertising. They advertised 3 pages of 2018 dodge caravans for sale at 15,986...3 pages of all the same price...they were reluctant to give me an out the door price but after many requests they finally quoted 22,978 as the out the door price. Highly suspicious. . I would never do business with them considering their deceptive practices. I also read many similar reviews about them.

I send the online inquiry about the vehicle that I have been interested to buy. After I got a reply by email that they would love to show me the car. Before driving 30 many miles from my house in Fort Lauderdale I called to the dealership. Over the phone, they confirmed that the car is there. After that phone call, I arrived at the dealership in about 30 minutes. The sales person that was assigned to help me wasn't able to locate this car. The system was showing that they have at list 2 of this vehicles, but no one there knew where they are. We drove back and forward over the whole lot but none of this models have been found. After advising with supervisors no answer been found: where these cars may be. Sold? Transferred? Nothing! I spend 2 hours of my time for nothing. Absolutely unprofessional!

Responded quick

Salesperson contacted me and said that the vehicle was there and he would be there until 9PM. I left work and drove 35 minutes to get there at 7PM and i was told that the salesperson that I spoke with had left for the day and someone just bought the car.

Very quick response and very helpful answers to my questions.

Have a great overall experience with them

I was interested in a car and they responded promptly.

Car advertised wasn't available, salesman called and assure me that the car was at the lot and more were available around the same price advertised. The one they showed me was >30% $$ of the price listed

The car I was dealing with them on was almost too good to be true. The price was advertised about $4k under book value. They assured me the car was real and even walked outside and laid hands on it (supposedly). I live in Arkansas and was preparing to buy plane tickets to buy this car. Then the ol bait and switch happened. I received a call from them advising me that a person had just put a deposit down on it on the car and it was no longer available but they had several other cars they would work a deal on. I tried several times for them to send me a buyer's order through email so I could give to my bank to have a check cut. Most dealers will jump at this opportunity because it means the car sold. I personally believe that the reason they would never provide the document is because the car was always sold and not available to begin with. Just my opinion...they are nice at first but weren't very nice when I would ask why they wouldn't answer my calls or call me back. They did call me back once but it wasn't even the same person I was dealing with and I told them that I didn't want to talk to that person I wanted to talk to the person that I was dealing with. If I ran a business the way they do, I wouldnt be in business long.

never followed up basic questions such as price lease rates, got many replies from internet team but not from salesperson.

Corresponded with dealer through email. Called dealer and the dealership never followed through or answered any of our questions.

Their price was 4000.00 more than listed on car guru

Salesman must of had a good week. Waited by car over ten minutes, never showed so I left.

Dealer was quick to respond but refused to make a deal. Kept advising they are the best price around, which was not true, and told me people are calling from all over the country for this vehicle. Allowed to me walk 2 times. Poor customer service and sales techniques.

Everyone was nice and treated me very well. I will recommend.

The service was excellent. They work with me on the price. Every one was friendly and kind. They did a good job with the fiances. Very happy with the service.

I was responded to by a very polite Mrs. Lucy Gonzalez she asked me to confirm the contact info she has on file concerning my interest in the new 2017 KIA NIRO-FE, I sent her information about my TD bank account and asked Mrs. Gonzalez to contact my bank to finance the KIA. OR maybe I could WIN the KIA NIRO-FE for free with the proper paperwork from Miami Lakes KIA...?

good service

Excellent

Said the car was sold several days before. Makes me question if it was ever there

Not good. Several people reached out to me and I even went into the dealership after receiving one such call from Ashley as I was close by at the time. Once there her manager would not honor the True Car price I had received of which they participate. If they had honored the price i would have purchased the car there and then. Why be part of such a program and then not honor the negotiated price?

The arrogant manager Gil bragged about the volume of cars sold per month, and wasn't into negotiating, even though I note the list price is lower than it was last week when I spoke with them.

Bought a 2018 Chevy Traverse from them. They we no hassle and no pressure. They honored my family discount. They made sure I could test drive all I need. Rey Delgado was awesome. Thanks guys.

I dont think this car ever existed. I called to see it they said come over when I went it was a different car and $8000 more.

They are professional and 5 stars sellers

Very poor service, the salesman would only speak Spanish, it took me finally the third salesman to finally find a guy willing to speak English. This was the Kia dealership. Horrible sales team , made me jump thru hoops to try and buy the car, made me feel like they were doing me a favor instead of trying to be helpful. Don't get me started with the purchasing process , I had to ask a million questions and read everything because they are anything but transparent. I would not recommend anyone to purchase a car there, heck I wouldn't even send my worse enemy there!

Fast, courteous response

Very nice people, prices are high . I found BRAND NEW ram 2500 with NO miles on them for a lot less money

Found the car online came in & Kenny Lyons made the deal happen overall everything went 100% percent

They got back to me quickly very nice dealer

Dealer rep. kept good contact via email. No sale. Could not agree on price out the door. No pressure sales. If another vehicle shows that I'm interested in, I'll give them another try.

Dealings were okay with dealer. He did respond to my request...

They were very good

They answered all my questions in a timely manner

They were in contact with me every time that I requested price for a Traverse , but they didn't have any one in my price range. They were very proffessionals.