Bomnin Chevrolet Dadeland

Excellent

Very professional and friendly.. great deals on autos

they left fast,unintelligeble message on system ,did not answer question or call back. They did not answer emails or answer original questions on their email site.,and I emailed them three times.. Other Trucar contacts were perfect with other dealers.

Outstanding service. Will purchase from them again.

Very helpful.

Yes, they reached out to me. Unfortunately I was not abled to deal with them since a hurricane (Dorian) has taken all my focus.

Excelent contac The information was ok

Excellent

About a used Honda Odyssey in a Chevrolet dealership. Mathew was responsive in answering questions when we called. We Went to the dealership, and purchase the car. The car had only one fob/key combination with it, and during closing, Mathew said he would contact the former owner (the car was a trade-in) and see if she would return the second key/fob. Before the actual closing, and while we were waiting, I wrote an email to Mathew to confirm his promise. We closed the deal, and took the car. The car, we found, had not been detailed well as there was a scratch on the passenger-side windshield, greasy hand stains on the steering wheel and on both front doors as well as a scratch along the passenger-side middle door. Oh, yes, one week later the battery died. Under the middle seats we have discovered candy wrappers, cookie crumbs and coffee stsins. Mathew has not responded regarding the key. I would not recommend this dealership.

Great salesman and finance department. I highly reccommend them for your car needs.

good

Hidden costs. Dealers fee $839.00 Hispanic Sales man claims he cannot sell to Puerto Rico or Virgin Islands. He probably has a middleman company in PR selling vehicles from Bomnin.

Called in a saturduy and the car was in paint, was supposed to get a call on monday and never did. I call on tuesday and the car was sold on satursay. Just trying to get you to buy a vehicle 2x the price.

I enquired about a new car sale online and the staff reply in short time. They are very helpful people. Thanks!

Ask until you get a person who knows their stuff and they will be very helpful.

Courteous and professional. Answered all my questions.

Their sales department is not very good. Received canned replies and one phone call. The sales person sounded like they were in a bullpen with dozens of others. Made an offer no call back. Got a “screw you” vibe. We are customers. You can be polite and call us back. Tried to get info on a second car. Got a canned email reply. So I called the dealer got transferred 3 times. Dead end. Then I emailed “my sales person” from canned email I had received earlier with my phone number. Nothing! So sad because they have great looking cars and decent enough prices. Also just be aware they add $1300 in “dealer fees”.

Ok but didn't like the fact that you had to leave the car lot that you came to, to go about 15 minutes to were the other vehicles are in order to see what all they had! That really made me lost interest with them. But it seemed to have had some good deals but I didn't make it that far to see.

Wilfred was helpful

Terrible service They had like 10 salesman at the desk when we arrived at the dealer Notified them we were there to see a few vehicles, they asked us my son and I to have a seat So we did. 15 min later no one shows up So we decided to go see the cars ourselves. 30 min later we are still waiting for a salesman. I call from the lot to the Bomnin front desk And inform them that I’ve been waiting 45 min for a salesman to show us some cars so we wait another 10 min So I told my son we're outta here. Terrible experience. I don’t think Bomnin himself would approve. TERRIBLE

responded fast,

Took three days for response in which I had to call them back.

Terrible communication between sales staff and ''management''. Did not get back to me in a timely manner and when they did they were misinformed about the progress of our negotiations.

Drove down to Bomnin for a 2019 Chevy Camaro they told me the only way I could qualify for the deal is if I was: A firefighter, teacher, college student, current GMC leases, own a ford mustange.... That was for the promotion for the $17,599 the constantly offer on this sight. Complete jerks, I wasted a whole weekend!

I contacted them on a vehicle. They insisted I call them or leave a number. After a few days of going back and forth, I gave them my number but agreed to one call only, everyone knows how persistent dealers are. I wanted to get a price on certifying a vehicle. I have done this in the past and purchased vehicles over the net. Needless to say, they never called and refused to give me a price I will take my business elsewhere. I can see by the reviews everyone has the same issue. I am sure the response will be " Come on in and lets talk about this" Thats not going to happen. Ever.

Watch out for the extra fees that they try and force you purchase, were not upfront about that like wheel locks VPP plus of course the regular dealer fee, tried to force all these warranties on us costing an extra $4,000 which is ridiculous when you consider we bought a $50,000 car. On top of all that they gave 2 keys and one of them doesn't even work, gave me the wrong key and wanted me to drive an h our and a half back to them which I refused. We insisted they FEDEX the right key but when package arrived it was a hat and key chain, still no key, now I have to go to another dealership to have the key programmed which they tried to have us pay for out of pocket and they would reimburse us, I don't think so..so they worked it out with the other dealership to key for the key to be programmed. I have not received an apology for all the stress this has caused me, not they experience I was expecting when purchasing my $50,000 dream car

Conscientious and helpful

Clicked this car online by accident. Dealer contacted me and I let them know what I did.

Responded Fast

Fast response, very helpful staff.

They did contact me by email but would not answer even a basic question (I wanted to ensure it was a new vehicle since it had over 3k miles). They just kept sending their phone number. I eventually called on Thursday and asked for an "out the door price" since I am 5 hours away and wanted to get a cashiers check from my bank. The guy did not call back so after over 24 hours I called again hoping to get the info needed to go to my bank before it closed Friday. The second salesperson I spoke to was much more helpful but wasn't allowed to really help me because I was assigned to the first unhelpful salesman. The first salesman finally returned my call late Sunday afternoon and was very rude (also the price on the car had increased about 5k) by then. Obviously I did not purchase the vehicle from this dealer

Amazing !!! Humberto Prieto and Ariel Varas were great....

Vehicle didn't look have as good as advertised Back covers to the truck bed was not present. Both passenger door handles were falling off. And vehicle filled with cigarette smell

Very helpful, we had an extended conversation via email but miles to price was too high for my needs and they wouldn't budge on the price.

Same day response from the internet sales team. I am working to close a deal in 2019. I appreciate the quick service.

Good follow up by company.

Very good communicating with me

Good service

Thanks they great

We were contacted quickly! We aren’t in the market until January, but are doing some early scouting for our new car. All the information we can get is so helpful.

Thank You For Your Service Love The Mazi

They called back, I made an inquiry. They said they would get back to me with some numbers and never replied.

The salesperson was great but the fact that they force you to pay $399 for security lug nuts is not ethical. Therefore don’t be fooled by lower prices. Read the fine print!

Good overall, quick attn.

Very responsive phone & email. Did not visit dealership

Immediate response from internet sales manager who assigned a sales rep. Spoke with the sales rep about information needed. Never heard back. Bought car at a different dealership.

This car had a check engine light illuminated when started, the car stalled every time at idle. Advertised 27k mileage, the odometer read 37k. NOT an honest dealer.

Wonderful,very good salesman person take good Care the were i want to by excelent team of work.

Dealer promptly replied via e-mail, but I did not get called back (or receive a message from a missed call).

Love the car

Poor service, i sent a simple request” please, does this vette have a HUD” and they respond back with a generalized email not even mentioning the vette or if it came with a HUD to call them so a salesman could get my info and put me on his email list ,,,, my rating of this dealer is they are a typical dealer that you would want to steer clear off!!!!

Very helpful and courteyes

No customer service at all. Post low prices to get you in then add back all the savings in dealer fees and dealer installed items. ($4,000+)

They contact me with the usual rhetoric, come on in and we can talk. That is not how internet sales work. I'm using the internet in an effort to reduce time at the dealer and work a deal. They would not even confirm if the vehicle I requested information on was still available, smells like bait and switch.

The people respond for me immediately. And very good and fast communication

Reached out to this dealer for more information on a new car (2) weeks ago. 1 week later I get an auto reply from the Internet Manager. The next day I get the same generic e-mail. The next day again. I have yet to see anything real from them and the online prices are misleading. Based on my experience thus far and the reviews read, I would not waste the time, gas or energy to visit this dealer.

Excellent I bought the car

Typical salespeople. We contacted dealer to see if this vehicle was smoked in or had blemishes, we were told no, it was perfect other than a small ding in tailgate. With that info we drove 4-1/2 hrs to look at the truck and make a deal. When we got there we immediately saw that there was substantial damage to the truck. It looked as if it had been pierced by a forklift damaging the rear bumper and wheelwell. Salesperson says he never noticed the damage. Their solution was to bond it in their body shop. They were unwilling to negotiate anything. The sales manager was very smug and did not seem to want to help at all. We were treated very poorly. Run away from this dealer!

Jimmy was great! He spent time looking for the key to the vehicle I would have liked to test drive, but unfortunately the car I wanted to see I couldn’t drive. For another salesman had the key locked in his office while he was gone to another dealership. For that I have to give three stars.

After contacting the sales department to verify the car was available I drove for an hour only to find out the car was at the body shop. Not a goof business practice. I purchased a vehicle same week somewhere else.

Didn’t want to give me a lease price without going into the store.

Quick reply to inquiry

Great salesmen, very friendly. Talk to Yunior, he is the best!

They suck. They refused to quote price with tax and transfer and liscence unless I came in to the dealership.

good

I have received multiple replies from multiple individuals at this dealership. I submitted a series of questions relative to the vehicle they are selling, available discounts, and a potential trade-in only to receive more generic emails thanking me for my interest and offering to help me through the process. At no time has anyone addressed my specific questions.

Was email originally gave them my information never got contacted again without recommend

Car was dead in the water! Unable to test drive this vehicle. Salesperson was very nice, but was frustrated that he could not get a porter to jump the car.

A female representative from the Dealership contacted me. She told me she wont send me more pictures because there were so many people interested in the car and had 3 appointments lined up for the day. And if I wanted to go see the vehicle I should drive the 200 miles right now, otherwise forget it. I dont think that is a very polite and respectful way to treat a potential customer. Just shows that they dont care about their customers.

Other than a generic email from the computer system I never got a response .

They were honest over the phone and explained I did not qualify for all the incentives.

not good the car was already sold they made me drive miles and waited hours the car was long gone

Best customer service

contacted me, but did not have the vehicle I wanted because it did not have the equipment I wanted.

called to say the car was sold !

They told us they had a car in stock then they put us off for 2 days and sold the car before we could look at it,terrible dealership

terrible. was trying to put a 895$ dealership fee on a used car...then also proceed to tell me they couldn't tell me how much the car was for even though the car was selling at 4690 they had no idea how much it would cost me to buy the car in full and in cash. They hung up once on me when i said i was outta state and when i called back there was all of sudden this 895$dealer ship fee on a car they couldn't tell me the price. OH also they don't negotiate prices of the car over the phone. if your calling over the phone you they will only agree to the listed price of the car. Complete waste of my time.

Never called me back to discuss pricing, keep trying to get you in for visit, even though they clai. To be internet department.

Excellent. The salesman Darian was very nice and we have a very nice experience.

They got back to me Every time I sent a request through cargurus. But Every time they committed to sending me more pictures right away and Every time they never got back to me.

I made it to the dealership 1 hour before closing. They quickly retrieved the car I came to see, provided the printed carfax and all the details of the vehicle. Immediately was able to test drive and inspect the car. Very fair inspection and offer for my trade in, and the best offer for the car that I bought. Willing to negotiate, and provide any information you might want want. They stayed and processed all the paperwork until 10:45pm and even filled up my gas tank since it was so late and I live in West Palm. Very kind, no rush, and very efficient. I've never had a car buying experience that from start to finish was only 3 hours (I also knew exactly what I wanted and what price I wanted, and they met all those criteria). Highly recommend.

was a beautifull experience

Dealer said they had the wrong price listed online and would not honor it.

Great

The van and carfax drew me to bonmin the great guys there made it happen! They really do what it takes to make you comfortable with the sale...thumbs ☝

Courteous and helpful on the phone.

IF I COULD HAVE BOOKED THIS DEALER 0 STARS I WOULD!!! When I called the dealership and asked for a salesperson I was transferred to someone who claimed to be a salesperson and they were very polite and knowledgeable. So I booked a time WITH HIM to come see the new 2018 LTZ HIGH COUNTRY CREW CAB. It's a 3 hour drive for me to the dealership, about one hour into my drive I get a call from the dealership from a sales person who could hardly speak English telling me that I will be meeting him instead (turns out the English speaking knowledgeable sales person I originally spoke too is just a telemarketer) this was their first bait and switch! I arrive at the dealership and its valet parking (take a wild guess why) they now have your keys and you won't be leaving anytime soon! After we wait over an hour after arriving to our appointment that we were five minutes early too we finally got to test drive the truck, it was empty! The first stop was the fuel station where the sales person in broken English explains that he is required to fill up the vehicle with his own money and he doesn't get the money back for sometimes two weeks! Anyway, test drive went well from this point on but the salesperson was not educated on the vehicle and was not helpful at all on any questions that we had but he was very polite. After we arrive back to the dealership we set down with our salesperson to go over the numbers that were on a post it note! I told him I needed to see the deal in writing and I was told no problem... 30 minutes later he returns with his "boss" and the same post it note, still nothing in writing! His boss offered me a ridiculous amount of money on my 2016 low millage Z71 Silverado trade and I said we were not going to make a deal because another dealer had offered me 3k more on my trade in, and the other dealers sales price was only a couple thousand more than theirs! So we continue to play the game where they come up another $500 and leave the room for 30 minutes to put it in writing but they always return with a post it note! After 3 hours of this nonsense we were within $1000 of making a deal!!! I asked the sales manager to put the deal in writing and if they aren't pulling any funny business we might have a deal... Then the salesperson spoke up and mentioned an additional $1300 fee for doing paperwork! I was aware of the fee from doing my research on this dealer before my appointment but I assumed because I was an informed buyer it was included in the negotiated price that was still $1000 to high and on a post it note, but I wasn't sure because again they refused to put the deal in writing! (YOU CAN'T JUST GET UP AND LEAVE BECAUSE THEY HAVE YOUR KEYS AND YOUR CAR ISN'T ON THE PROPERTY!!! Turns out they never put the deal in writing and I purchased from another dealer a few days later and saved what I believe to be $3200 off BOMNIN final price! In other words my new dealer had a $75 dollar paperwork fee not $1300 and they also gave me $1000 higher trade and a selling price $1000 lower than my BOMNIN post it note price! BOMNIN IS OLD FASHIONED BAIT AND SWITCH AT ITS BEST!!! I would pay more to keep from every walking on a BOMNIN lot again!

Bomnin responded to my inquiry very promptly and professionally

Great salesman, very busy but took very good care of us.

Immediately contacted

The Best dealer in Miami!!!! Excellence and quality.

excellent experience

The salesman was great but the finance manager took 8 hours over two days to complete the deal when I already had a loan in place..

They won't quote an OTD price. Like most dealer they try to lure you in with misleading prices. I just want a price so that I don't have to drive all the way to Miami and deal with the traffic.

Experience was great! They also have a large inventory of cars with a lot of choices

Had one phone call with them, we talked briefly about the car and then they took some info on my trade. They promised to call back the next day but I haven’t heard anything from them and it’s been over a week. Sent emails with no response. I guess they don’t need my business.

Friendly and helpful!

good experience

They had a VERY good price posted for this car and did not charge more than most for dealer fees, so overall this was a VEY good deal. Bought it!