Joe Cooper Ford of Tulsa

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Internet Approved, Blue Oval Certified, Quality Checked

3400 S Sheridan Rd
Tulsa, OK 74145

Sales: (855) 597-1275

Service: (918) 346-6500

Today 9:00 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 16, 2017
Horses137
I can't say enough good things about Timothy Smallwood. He was prompt at getting back with me & tried very hard to make this sale happen. Unfortunately, I lived 500 miles away & was out of town when I contacted him. The vehicle sold before we could make a deal. I would definitely liked to have bought a car from Timothy!!!'
Aug 11, 2017
Very quick reply to my email.
Aug 11, 2017
Ggoody
Worst car buying experience I have ever had. Contacted the dealership through the app to see if the car was available. Sales rep checked with manager and said it was. Scheduled an appointment to see the vehicle 30min from the time I called. Showed up the car was pulled around and ready for me to drive. My daughter and I went on a test drive, liked it, and came back to start the paperwork. 15 min into the paperwork process with the car key still in my hand I was told by the sales rep that the car had already been sold. Complete waste of my time! Won't be going back to that dealership ever again.
Aug 5, 2017
DennisT5957
A sales rep got back with me in a timely manner and answered my questions, but we decided not to trevel to Tulsa and look at this vehicle.
Jun 25, 2017
Salesman was not knowledgeable about the details of this van. Could not answer my questions.
Apr 24, 2017
The car was listed on Car Gurus for $17,900 and then $17,500. I made an appointment to look at the car, and verified the price with the sales person. After the test drive, the sales manager presented me with the Carfax report and the price, which had been raised to $18,498. They indicated that they never had it priced at $17,500.
2 people found this review helpful.
Response from current dealership:
Mike, We are sorry that we did not meet your expectations. This is not the level of service that we strive to provide our valued customers. Please reach out so that we may try and make this right. Please call Johnathan Bishop 918-346-6500.
Apr 12, 2017
Steve responded by calling me shortly after I had inquired on the car, and scheduled a test drive for that Saturday. I had some questions about the car he could not answer at that moment. As it turns out I should not have waited, because the next person that test drove it, bought it. All in all my experience was very pleasant they didn'the try to pressure me into buying, like some other dealers do. I would go through Joe cooper ford again.
Mar 9, 2017
Made an appointment to drive the vehicle. Was informed it was sold the evening before my appointment. Salesmans response was " there all for sale until there gone ".
1 people found this review helpful.
Mar 4, 2017
Very quick to respond and helpful.
Feb 18, 2017
Kdstewart5
Fast response and seems interested in helping
1 people found this review helpful.
Response from current dealership:
Thank you for the five-star feedback!
Feb 13, 2017
They sold two vehicles right out from under me, as I was trying to make a deal.
3 people found this review helpful.
Response from current dealership:
We regret to hear that we didn't meet your expectations.  We always want our customers to have an enjoyable, hassle-free experience with us.  We would like to talk to you to see how we can help; please contact me so I can work on making things right.  -Justin Bond, Cooper Auto Group, jbond@cooperautogroup.com
Feb 13, 2017
Tom Becker was very professional
1 people found this review helpful.
Response from current dealership:
Thanks, Ron!  We're glad to hear that Tom provided you with the great service you deserve.  We appreciate your business, we hope to see you again!
Feb 3, 2017
Great to work with. Made the process very easy
2 people found this review helpful.
Response from current dealership:
Thanks, Gilbert!  We're glad to hear that you enjoyed your experience with us.  We appreciate your business!
Feb 1, 2017
FloydRod
5
answered and followed up with my inquire
1 people found this review helpful.
Response from current dealership:
Thanks for your review!  We're glad that we were able to help.  Please let us know if we can be of service again!
Jan 23, 2017
Quick responses and very helpful. Although, I did not purchase from here, the follow up to mu inquiry was great.
3 people found this review helpful.
Response from current dealership:
Thanks for your review, James!  We're glad that you had a positive experience with us.  We appreciate your interest, please let us know if we can be of service in the future!
Jan 11, 2017
Very responsive. I was just not comfortable with the deal so did not buy
2 people found this review helpful.
Dec 31, 2016
Lmaury
Very professional.
1 people found this review helpful.
Oct 13, 2016
Dealer was helpful and responsive.
1 people found this review helpful.
Oct 11, 2016
XJDaily94
5
I never did visit the store, because in the end, we just found a better deal. The salesman I spoke with was as helpful as could be, and I have nothing bad to say about them.
3 people found this review helpful.
Sep 22, 2016
Nate & Hans contacted me shortly after my inquiry. We traded several emails, phone calls & text messages over a period of 5 days. They scheduled a test drive with a family member that lives closer than I do and yesterday I bought the car. I had to drive over 3 hours to pick it up but Nate & and a gentleman named Mike from the financing department were kind enough to meet me after hours to handle the paperwork. I never felt pushed or harassed by the sales representatives during the whole process. Everyone went out of their way to help me with the purchase and they made sure that I was well informed before making my decision.
1 people found this review helpful.
Sep 11, 2016
Price of their car was Okay. Not close on my trade in. 1/2 price on trade in 2010 impala with 77,000.
2 people found this review helpful.
Aug 22, 2016
Courteous service.
1 people found this review helpful.
Aug 21, 2016
All was well.wanted me to brind my car in ,, I haven't yet
0 people found this review helpful.
Aug 21, 2016
Good experience. First time shopping for a vehicle online and it was better than I was expecting. I will definitely go back to Joe Cooper again...did not feel pressured which was a nice change.
1 people found this review helpful.
Read 11 old reviews
Aug 15, 2014
They was very nice
0 people found this review helpful.
Aug 10, 2014
Fast respond with really nice customer service. I liked them.
0 people found this review helpful.
Jul 24, 2014
Honest, even though it meant not selling a vehicle.
0 people found this review helpful.
Jul 12, 2014
Had trouble a few day after buying car. They wouldn't help in any way. The service department wanted 100.00 to do what an auto store does for free. Would NOT go back to that dealer for any thing.
2 people found this review helpful.
Feb 28, 2014
Had two different sales people look at truck for flaws since I was a pretty good drive away, paint, interior, etc.said was very nice could find nothing wrong. When I got there found numerous bad scratches, paint popped off on front fender and a cigarette burn hole in driver seat. Then on top of that they charge a $ 410.00 doc fee which is ridiculous.
1 people found this review helpful.
Jan 20, 2014
Pricing in ad was incorrect; however, Dealer responded immediately to my inquiry.
0 people found this review helpful.
Dec 7, 2013
Great
0 people found this review helpful.
Jun 14, 2013
There were no surprises. Explained everything you need to know to you.
0 people found this review helpful.
Jan 16, 2013
Very helpful and patient waiting on my decision.
0 people found this review helpful.
Oct 15, 2012
Good to do business with. they called a week later to see if i had any problem's.
1 people found this review helpful.
Sep 8, 2011
They never returned my call. I called about a car that was posted online...salesman said he'd get more details on several other cars and call me back.
2 people found this review helpful.

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