Jack Schmitt Ford Lincoln

1820 Vandalia St
Collinsville, IL 62234

Sales: (618) 666-0082

Service: (888) 541-0941

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 11, 2018
Betty Muldrow
Super
Is this review helpful? Yes | No
Jan 3, 2018
Awesome experience. We purchased the car for my wife and it was a hassle free experience
Is this review helpful? Yes | No
Dec 28, 2017
Everything was very pleasant. Travis was very nice to work with.
Is this review helpful? Yes | No
Dec 22, 2017
Great
Is this review helpful? Yes | No
Dec 9, 2017
Fast response
Is this review helpful? Yes | No
Dec 9, 2017
GuruZ2H8R
Good
Is this review helpful? Yes | No
Nov 14, 2017
MY EXPERIENCE WAS HORRIBLE. BAIT AND SWITCH. Drove an hour w my daughter cash in hand ready to buy the vehicle that we had completely thoroughly discussed for the previous three days over email. Was told upon arriving that my truck was just sold as she presented a maroon colored truck to me. Mine was supposed to be black. Zero morals, zero ethics. Don’t waste time here. Zero stars unless there’s something less
Is this review helpful? Yes | No
Nov 6, 2017
they did call me and I made counter offer but never heard any more
0 of 1 people found this review helpful.
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Oct 26, 2017
I was extremely satisfied with my visit to Jack Schmitt Ford. The salesman was courteous, friendly, and knowledgeable.
Is this review helpful? Yes | No
Sep 24, 2017
CarMAM
Responsive and professional with information
Is this review helpful? Yes | No
Sep 12, 2017
Quick response. Couldn't make a deal.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 9, 2017
Excellent transaction in every regard. Salesman and finance person were experienced, friendly, and easy to work with. Appraisal got me quite a bit more for for my trade than I expected. Couldn't be more pleased! (Note: pictured truck is not the one I purchased.)
Is this review helpful? Yes | No
Sep 8, 2017
Helpful
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Jun 28, 2017
I got a quick response. The courtesy and hospitality was wonderful. My salesman was very informative and sociable. The finance manager helped me choose the best option for my purchase.
1 of 1 people found this review helpful.
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Jan 29, 2017
Very patient
2 of 3 people found this review helpful.
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Jan 17, 2017
MIZZKIMM
The response email was very informative and the phone call from the sales rep was pleasant and non-demanding.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 18, 2016
nothing bad, truck did not have 4 wheel drive
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 12, 2016
Called me right back and were very helpful.
1 of 1 people found this review helpful.
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Mar 20, 2016
I'm not gonna give them any stars, was looking at a truck and emailing the Internet manager for approximately a week back-and- forth , wasn't sure I was going to buy the truck but hadn't even driven it or seen it in person. The truck was an hour and 15 minutes away from where I lived so after wavering a few times I decided to come down and at least look at it and test drive it on a Saturday all the time in contact with someone in their Internet sales department. Never once did they say it was sold," it sold on Friday"all I kept hearing on the email was we want to earn your business needless to say when I got down there on a Saturday around 11ish and which I was supposed to meet a salesman named Gary, which I meant within a few minutes of getting there he comes up to me shakes my hand and says I'm busy doing something else right now I'll have to let drew take care of you. It was all really shady. So Drew is thrown into a situation he knows nothing about me,doesn't know about me doesn't know about the truck finds out it's old and has to tell me instead of somebody else that was involved.All really terrible business and shady. One reason I hate dealing with dealerships and sales in general, most are sneaky and under handed. All of this could have been avoided by a simple email to me telling me the truck was sold. I know it's not like most people have a computer on them at all times ohh wait yea most people do, it's called a smart phone and wow you can get emails on it at anytime. There rating is great on here so I'm not sure what happened but I'll make sure I tell as many people my story as possible
7 of 8 people found this review helpful.
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Mar 12, 2016
salesman was great.........The car they tried to sell me was awful
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 8, 2016
Terrible Service!! Low ball you on a trade in.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 21, 2016
great 5 stars
1 of 1 people found this review helpful.
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Jan 20, 2016
Madeline did a great job following up with me!
Is this review helpful? Yes | No
Read 15 old reviews
Jan 5, 2016
They contacted me right away! Very nice and polite.
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Dec 1, 2015
dealer has been very nice and courteous!!
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Nov 23, 2015
Very helpful not buying at this time
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Oct 28, 2015
The dealer not only responded, but also responded with follow-up calls thanking me for my interest in his car. Mike was friendly and courteous.
Is this review helpful? Yes | No
Jul 15, 2015
Sold vehicle before I could get there for a test drive but I knew that was a possibility. Nice and cordial on the phone
Is this review helpful? Yes | No
Apr 24, 2015
Great car buying experience and I am now the proud owner of a 2014 Ford Fusion se hybrid.
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Apr 14, 2015
Very easy to work with, in and out!
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Aug 14, 2014
Great!
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Jul 10, 2014
I everyone really went above & beyond to work with us.
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Apr 15, 2014
Excellent people to deal with.
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Sep 30, 2013
Ok
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Mar 10, 2013
Very good staff, outstanding price on the 2011 Challenger I purchased. What more can a person ask for. Normally I HATE buying a car, the experience of buying a car in Springfield IL was painful to say the least lol. When I replace my 07 Ranger I will return to Jack Schmitt Ford Lincoln, Going to Landmark Ford will not even cross my mind.
Is this review helpful? Yes | No
Sep 17, 2012
I worked with Michael Stone. He showed us several options. The vehicle was not what we were looking for. I would have rated excellent but we really did not work with the dealership long enough to know. Good experience I would def. return to look at another vehicle.
Is this review helpful? Yes | No
Mar 15, 2012
excellent
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Oct 30, 2011
Great prices, great communication.
Is this review helpful? Yes | No

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