Bo Beuckman Quality Ford

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Internet Approved, Blue Oval Certified, Quality Checked

15675 Manchester Rd, Ballwin, MO 63011 - Map & Directions

Sales: (636) 227-5700

Service: (877) 780-3266

Sep 1, 2016
Only had limited contact. They sold the car before I could see it.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Vivian,

Sorry about that. I wish we had another one for you. The popular models tend to go pretty fast. Keep watching. We may get something else you like. We look forward to meeting with you.

Rory
Aug 17, 2016
They got back to me right away and I am looking forward to doing business with them
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Scott,

Thanks for the excellent review and rating. We try our best to provide a quality service to our guests. We look forward to earning your business when the opportunity arrives.

We appreciate your business.

Rory
Jun 30, 2016
Jeff liberty and sales mgr Larry were awesome! Intake officer Rory was so helpful!
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hello Adam,

It was a pleasure to help you and your wife. I'm happy that she liked the Acura MDX. We are all glad that you made the choice to Go To Bo. We look forward to your next visit.

Rory
Jun 12, 2016
It was a horrible experince ,I went to Bo Beuckman quality ford in Elisvillie to check this car, I was told the car was in another location about 35 minutes drive in pacific Missouri , I drove out there test the vcar and we negociate the price. The sale man promise to bring the car back to Elliville and he agreed for me to take it to a Macanic , he brought the car and I finally went and took it to a Macanic , they found fault with the car. When I got back to the dealership , my sale man refuse to fix the fault and refuse to reduce the price. I thought I was buying the car that day, so I ask my son to drop me off at the dealer , I do not have a ride back home , it took me 3 hours to get home after riding 2 metro buses and 2 metro train. I spend time and money in an effort to buy this car, after he allowed me to take it to a Macanic , he was telling me he was a Macanic for 13 years and he want to sell me a car leaking oil, so he said the car is as is, but on the sticker on the car it was mark warrant. If he told me that the car is as is, I will not boarder that car not even speeding money for pre sale check. .i have never be treated this way,I thought this dealership will deliver according to their logo( quality) but that was not the case. I was fooled with their logo. No Quality service My sale person was a liar
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hello Novwe,
I'm sad that you have felt that you had a bad experience at our stores. Prior to your unannounced arrival my team had been trying to contact you about your vehicle inquiry. There was a customer at our other location that wanted to test drive. Since I didn't have any  communication with you I had to let it go to the other store. I was willing to bring it back, however you did not want to wait nor drive to that location when we spoke.

The 2008 Sorento that you looked at has passed both Safety and Emission tests by a certified ASE technician.We offer a 2 month/2000 mile Power Tr
 More ...
May 28, 2016
When i contacted the Dealer, I was told the vehicle had just sold that day. Funny, when I checked the CarGurus site 5 days later, the vehicle was still being advertised. I don't think advertising a vehicle that is clearly not available is a good thing.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Marvin,

The delay to remove the vehicle from online advertising is sometimes held up due to the paperwork that needs to be finalized. Every customer we work with is offered every opportunity available to purchase a New or Pre-Owned vehicle.
May 25, 2016
5
Contacted promptly and professionally and very helpful
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Matthew,

Thank you for your great review! We truly appreciate your business. I hope we can earn it.

Rory
Apr 9, 2016
They listed the car, I responded within 4 days .....I had to contact them a second time and then tried to go look at the vehicle, it was not available to view when I called....Set up an appointment to go look and then the day of the appointment, they called and said it was at another location so I got directions to get there and then within 2 hours of my appointment they called and cancelled. Then 3 days later they texted me to say the car would not be for sale. VERY DISSAPPOINTED. Note: the car is still listed on all the websites!
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Tammie,

I am sorry for your disappointment with our store. We try very hard to make every customer happy.

I can explain some of the circumstance to help you understand. There was a buyer that test drove the 2001 Dodge Neon at the other location when the air bag light came on. The car was sent for repair while the prospective buyer waited. Getting the part for the repair took longer than normal due to the vehicle age. After the repair was completed they bought it, i can not go into details about their purchase.

The communication from our other store was not very good. I have uncove
 More ...
Apr 6, 2016
The experience I had at Bo Beuckman Ford was excellent from start to finish.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Pam,

Thank you for excellent rating! We work very hard to ensure that our guests have the best experience possible. We look forward to your next visit.

Rory
Apr 3, 2016
kristykritter
Responded very quickly and has even checked to see if they can be of further assistance!
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Kristy,

Thanks for the excellent review! Let me know if we can help you find your dream car.

Rory
Mar 21, 2016
Quick response. Polite, positive.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Jo,

Thank you for taking time to give us a great review.

Rory
Feb 16, 2016
Responded quickly, auto interested in was sold when I inquired.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Ralph,

Thanks for the review. Sorry the vehicle was already sold. Let us know when we can help you again.

Rory
Feb 15, 2016
This is the best dealer experience I've ever had buying cars
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Hi Mike,

Thanks for the praise. We work hard to make our customers happy!

Rory
Jan 27, 2016
good response immediately
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Thanks for the good review Walter. We try hard to be responsive and transparent.
Sep 28, 2015
Nice experience
Is this review helpful? Yes | No
Sep 24, 2015
The best car buying experience
Is this review helpful? Yes | No
Aug 22, 2015
Bought a 2005 Jeep Liberty Sport today at their Pacific Bo's Autorama location. Which is part of Bo Brinkman's dealership. Both Sam, the salesman and Tom, the finance guy were great. Would highly recommend them.
Is this review helpful? Yes | No
Dec 23, 2014
Awesome experience - fair trade in value - great used vehicle.
Is this review helpful? Yes | No

Old Dealer Reviews

Nov 30, 2014
Good follow up
Is this review helpful? Yes | No
Nov 4, 2013
antonelli182
good
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Thank you!
Jun 25, 2013
Responded
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Glad we could help.
Apr 10, 2013
I went to see the the car I had found the next day and as told it was sold the previous night, but they were willing to sell me something else. real case of bait and switch
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Sorry Chris, it's always a good idea to contact the dealership to confirm availability before showing up. It would also be disrespectful of your time if we would not offer to show you what we have in our inventory. You made the effort to come to our store, we'll make the effort to make you happy.
Dec 26, 2012
They were very helpful throughout the purchasing process.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Thanks Mike. Glad we could help!
Dec 23, 2012
Dealer responded and worked hard to find the car we wanted without being overly pushy.
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Thank you. We try our best to be transparent to our clients and be helpful when we're allowed. One hundred percent customer satisfaction is our goal. It's said that you can't make everyone happy, but that doesn't mean you should stop trying.
Nov 4, 2012
Truck exactly what it was protrayed as. Drove 370 miles to purchase truck so this was a huge plus. Dealer personnel helpful and informational. Answered all questions about the truck before the trip. Easy people to deal with and cared about making the customer happy. We love our new truck.
Is this review helpful? Yes | No
Aug 1, 2012
great prices! great service!
Is this review helpful? Yes | No

Response from Bo Beuckman Quality Ford:

Thank you Josh. It was a pleasure working with you. We hope to see you again soon.

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