Auffenberg Ford South

Internet Approved, Blue Oval Certified, Quality Checked

Free Delivery to Belleville, IL
Free 7-Day Returns

Sales: (618) 356-4127

Service: (888) 480-6302

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/06/02/20/04/2017_jeep_grand_cherokee-pic-5348359691372475100-152x114.jpeg

2017 Jeep Grand Cherokee Limited 4WD Used Cars in Belleville, IL 62220

Great Deal
$3,403 BELOW
CarGurus IMV of $30,400

Price: $26,997

Mileage: 32,881

Location: Belleville, IL 62220

Average time on market: 49 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Jeep Grand Cherokee Limited 4WD for sale - $26,997, 32,881 miles with Bluetooth, Leather Seats, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/27/19/46/2011_chevrolet_traverse-pic-3703702782475256242-152x114.jpeg

2011 Chevrolet Traverse LS AWD Used Cars in Belleville, IL 62220

Good Deal
$1,733 BELOW
CarGurus IMV of $10,730

Price: $8,997

Mileage: 106,584

Location: Belleville, IL 62220

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Cyber Gray Metallic Description: Used 2011 Chevrolet Traverse LS AWD for sale - $8,997, 106,584 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/25/23/43/2011_jeep_grand_cherokee-pic-3631419350692340536-152x114.jpeg

2011 Jeep Grand Cherokee Laredo 4WD Used Cars in Belleville, IL 62220

Good Deal
$1,787 BELOW
CarGurus IMV of $13,274

Price: $11,487

Mileage: 120,625

Location: Belleville, IL 62220

Average time on market: 32 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Blackberry Pearlcoat Description: Used 2011 Jeep Grand Cherokee Laredo 4WD for sale - $11,487, 120,625 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/05/24/21/37/2007_toyota_tundra-pic-3795499089795487966-152x114.jpeg

2007 Toyota Tundra 4X4 SR5 Double Cab 4.7L Used Cars in Belleville, IL 62220

Good Deal
$1,947 BELOW
CarGurus IMV of $11,666

Price: $9,719

Mileage: 203,129

Location: Belleville, IL 62220

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Super White Description: Used 2007 Toyota Tundra 4X4 SR5 Double Cab 4.7L for sale - $9,719, 203,129 miles with Steel Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2012 Jeep Grand Cherokee Laredo 4WD Used Cars in Belleville, IL 62220

Good Deal
$1,819 BELOW
CarGurus IMV of $17,113

Price: $15,294

Mileage: 89,950

Location: Belleville, IL 62220

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Winter Chill Pearlcoat Description: Used 2012 Jeep Grand Cherokee Laredo 4WD for sale - $15,294, 89,950 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/11/12/45/2015_chrysler_town___country-pic-7900175610088958952-152x114.jpeg

2015 Chrysler Town & Country Touring FWD Used Cars in Belleville, IL 62220

Good Deal
$1,427 BELOW
CarGurus IMV of $19,426

Price: $17,999

Mileage: 40,802

Location: Belleville, IL 62220

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Brilliant Black Crystal Pearlcoat Description: Used 2015 Chrysler Town & Country Touring FWD for sale - $17,999, 40,802 miles with Leather Seats, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2018/03/21/13/39/2014_hyundai_tucson-pic-1811041436502999367-152x114.jpeg

2014 Hyundai Tucson SE FWD Used Cars in Belleville, IL 62220

Good Deal
$1,220 BELOW
CarGurus IMV of $10,673

Price: $9,453

Mileage: 115,420

Location: Belleville, IL 62220

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Laguna Blue Metallic Description: Used 2014 Hyundai Tucson SE FWD for sale - $9,453, 115,420 miles with Bluetooth, Leather Seats, Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/27/09/23/2017_nissan_sentra-pic-6682180430936242003-152x114.jpeg

2017 Nissan Sentra SV Used Cars in Belleville, IL 62220

Good Deal
$1,221 BELOW
CarGurus IMV of $14,201

Price: $12,980

Mileage: 30,494

Location: Belleville, IL 62220

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Graphite Blue Description: Used 2017 Nissan Sentra SV for sale - $12,980, 30,494 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/06/21/09/03/2012_kia_sportage-pic-5927524713052312767-152x114.jpeg

2012 Kia Sportage EX Used Cars in Belleville, IL 62220

Good Deal
$1,145 BELOW
CarGurus IMV of $11,142

Price: $9,997

Mileage: 112,000

Location: Belleville, IL 62220

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Mineral Silver Description: Used 2012 Kia Sportage EX for sale - $9,997, 112,000 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/02/20/04/2017_chevrolet_traverse-pic-8893383414747437510-152x114.jpeg

2017 Chevrolet Traverse LS AWD Used Cars in Belleville, IL 62220

Good Deal
$2,202 BELOW
CarGurus IMV of $18,199

Price: $15,997

Mileage: 83,708

Location: Belleville, IL 62220

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Velvet Metallic Description: Used 2017 Chevrolet Traverse LS AWD for sale - $15,997, 83,708 miles with Bluetooth, LS Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/07/14/09/31/2011_saab_9-5-pic-3266514532746315296-152x114.jpeg

2011 Saab 9-5 Aero XWD Used Cars in Belleville, IL 62220

Good Deal
$1,451 BELOW
CarGurus IMV of $14,448

Price: $12,997

Mileage: 83,376

Location: Belleville, IL 62220

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2011 Saab 9-5 Aero XWD for sale - $12,997, 83,376 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/18/09/31/2017_ram_1500-pic-1559269713925512098-152x114.jpeg

2017 Ram 1500 Laramie Crew Cab 4WD Used Cars in Belleville, IL 62220

Good Deal
$2,164 BELOW
CarGurus IMV of $36,026

Price: $33,862

Mileage: 16,813

Location: Belleville, IL 62220

Average time on market: 42 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2017 Ram 1500 Laramie Crew Cab 4WD for sale - $33,862, 16,813 miles with Bluetooth, Leather Seats, Off Road Package, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/06/25/20/26/2012_kia_optima-pic-4244206229388613063-152x114.jpeg

2012 Kia Optima EX Used Cars in Belleville, IL 62220

Good Deal
$1,014 BELOW
CarGurus IMV of $9,668

Price: $8,654

Mileage: 105,971

Location: Belleville, IL 62220

Average time on market: 22 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Spicy Red Description: Used 2012 Kia Optima EX for sale - $8,654, 105,971 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/09/03/53/2008_mazda_cx-9-pic-3150321387313884585-152x114.jpeg

2008 Mazda CX-9 Grand Touring 4WD Used Cars in Belleville, IL 62220

Good Deal
$1,050 BELOW
CarGurus IMV of $8,989

Price: $7,939

Mileage: 119,828

Location: Belleville, IL 62220

Average time on market: 17 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Copper Red Mica Description: Used 2008 Mazda CX-9 Grand Touring 4WD for sale - $7,939, 119,828 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/19/19/53/2017_fiat_124_spider-pic-2895595802703701321-152x114.jpeg

2017 FIAT 124 Spider Elaborazione Abarth Used Cars in Belleville, IL 62220

Good Deal
$1,196 BELOW
CarGurus IMV of $26,193

Price: $24,997

Mileage: 3,721

Location: Belleville, IL 62220

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Rosso Red Description: Used 2017 FIAT 124 Spider Elaborazione Abarth for sale - $24,997, 3,721 miles with Bluetooth, Alloy Wheels, Quick Order Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 8, 2018
Got in touch with me promptly
Jul 7, 2018
I ended up buying a car from Auffenberg Ford after working with Ron Turner and Tony. They were great and I would buy from them again.
May 30, 2018
I corresponded back and forth through emails and emails were sent say they hadn’t heard from me. Then my income was sent over to the finance team and it took days for them to respond back.
Response from current dealership:
We apologize for your experience.  We would like to look further into this.  Please email us at reviews@auffenberg.com
May 19, 2018
I called this dealer and scheduled an appointment for a vehicle they confirmed was available. I got there after a 40 minute drive and it wasn't even in there inventory. the dealer immediately asked if he could help with another car and did not apologize for the inconvenience. The put a picture up of a nice one so you go in to see thats its gone.
3 people found this review helpful.
Response from current dealership:
Richard I understand you just talked to my customer care rep Darrin. I again apologize for the problems that you experienced today. Our store in Belleville is a little different and spread out with the pre-owned center being a half mile down the road next to Denny's. The 2013 Ford F-150 FX4 stock# 1-6826B is a incoming unit and we do expect it next week. As soon as it arrives Darrin will call you to ensure you get the first chance to see it. Thanks again for understanding.
May 7, 2018
Viper_14180
Jerome West was an awesome sales person, he made sure all my questions were answered. The manager called too make sure my buying experience was a good one and too make sure I was satisfied with the vehicle I chose. Thank you Auffenberg team for great service.
2 people found this review helpful.
Response from current dealership:
Congrats!
Apr 23, 2018
gpowers
I was called back
Response from current dealership:
Thank you for your review
Apr 18, 2018
Dealership shows a price on the internet, then confirms price by an email, however when I showed up at the dealership they would not sell the car at that price.
1 people found this review helpful.
Response from current dealership:
We would like to look further into your experience.  Please email us at reviews@auffenberg.com
Apr 2, 2018
Didn't answer my questions. Soupy sales tactics. After multiple attempts, I was referred to a salesman who would supposedly answer my question about the car. His response was in ALL CAPS. So, in effect, he not only failed to get an answer to my question, HE YELLED AT ME.
1 people found this review helpful.
Response from current dealership:
We apologize for the lack of email etiquette from our sales staff.  We will make sure they no longer email in all caps.   
Mar 6, 2018
Abbeybr
We ended up purchasing this vehicle. After the purchase Jerome made sure we were taken care up by following up and even taking care of a small issue we had in a timely matter. A+ experience with Jerome West.
1 people found this review helpful.
Response from current dealership:
Congrats
Feb 13, 2018
I was treated great. He answer all my question that I needed to know about the cars. He was nice and respectful.
Response from current dealership:
Thank you for your review
Feb 3, 2018
This car was still listed I drove 4 hours to come get it & they couldn’t find the vehicle it was sold.
2 people found this review helpful.
Response from current dealership:
We apologize for this.  We try to keep our inventory as up to date as possible.
Jan 25, 2018
Guru9MNGX
Called to ensure the car was available. They called me to confirm my appointment to “test drive” the car. I missed the used car lot and arrived at the Ford dealership. The first young salesman I met did not even stand up to greet me. He was nice but not very respectful. I was directed to the correct lot. The car was partially disassembled in the body shop. It was a 2 hour waste if my time and money.
1 people found this review helpful.
Dec 26, 2017
tjkay
They said the car was sold.
0 people found this review helpful.
Response from current dealership:
Thank you for your review
Dec 21, 2017
I had several people contact me, but no follow up. My experience would of been better if only one person would have been the contact. I did not buy my explorer here. They may be a great place to buy from, but the first impression was awful.
1 people found this review helpful.
Dec 15, 2017
The Dealership and their personnel were nice to work with. Highly cordial and professionall. I believe their vehicles are reasonably priced and therefore I do recommend this Dealership to others.
Response from current dealership:
Thank you for your review
Nov 5, 2017
no pressure good overall experience
Response from current dealership:
Thank you
Oct 23, 2017
Bought this one! Only downside was that there was only one person handling financing and quite a few buyers. It took literally all afternoon (5 hours) to get the deal done. But our Salesman, Jeff Loomis, was great to work with.
1 people found this review helpful.
Response from current dealership:
Thank you
Oct 11, 2017
GuruDPV9M
Awesome
1 people found this review helpful.
Response from current dealership:
Thank you
Sep 29, 2017
TimDomo
Put it this way I’m in my 50s I’ve been buying Lotta cars dealerships probably as many as 20 and this is the worst experience I’ve ever seen in a dealership the car was filthy dirty wasn’t even cleaned made appointment to come back and see the car after that clean when I return three hours later the car was sold to someone else in the process but then they called me on my way home to tell me that the deal wasn’t stable come back and I’d be glad to show it to me I would never ever go back there or wish my worst enemy to even buy a car from them bad bad news
8 people found this review helpful.
Sep 24, 2017
GuruDRG8R
Emailed quickly.
1 people found this review helpful.
Response from current dealership:
Thank you
Aug 23, 2017
A1Millsie
Pleasure to do business with.
1 people found this review helpful.
Response from current dealership:
Thank you
Aug 3, 2017
Carebear1976
They talk to me about the car within the hour I emailed them! Very helpful, but was able to find another car!!
2 people found this review helpful.
Response from current dealership:
We are so bummed we weren't able to find you the perfect car.  Hopefully next time you will keep us in mind
Jun 25, 2017
Very helpful...just not ready to buy.
1 people found this review helpful.
Response from current dealership:
Thank you
Jun 10, 2017
Very persistent and patient and concerned with my desire to get the right vehicle.
1 people found this review helpful.
Response from current dealership:
Thank you
May 3, 2017
Beccah9313
This was a horrible experience, I drove an hour and a half for an appointment with someone who wasn't working. Then I was told that the vehicle I was there to see, and had made my appointment for had been sold an hour prior. I would not recommend this place to anyone. After, I left I received an email stating they were sorry I hadn't made a purchase and they had other vehicles if it was the style I didn't like. Which was obviously not the case.
4 people found this review helpful.
Apr 30, 2017
GuruHV7W
I would NEVER recommend this dealership to anyone. These people continually sent me emails bugging me to look at the vehicle once I inquired about it. So when I told them what time I would be there to look at it & then drove from St Louis to Belleville, the car was no where to be found. I got nothing but excuses from these people & was told that they had 14 other lots & several other cars that I could look at. When I told the gentleman that I came to specifically look at the Sportage, he told me that it was in the shop & they were waiting on a part for it. He said that I could look at it but that it was not drivable. He kept trying to push me to look at other vehicles. As I looked around the lot, I found several vehicles that had slight damage to them. Obviously, the car was never drivable, yet they had it advertised just to get people to come to their dealership. I was upset that I drove all the way over there & was not even able to drive the vehicle that they knew I was coming to look at. I advise people NOT to deal with these people because their sales tactics are very misleading.
4 people found this review helpful.
Response from current dealership:
We would like to look further into your experience.  Please contact us at reviews@auffenberg.com
Apr 24, 2017
GuruH6J2
Salesman promised to get me floor mats for car I purchased 4/21. Surprise, last I will ever hear about those. Hate being lied to in those situations. If I could give -1 stars I would
3 people found this review helpful.
Response from current dealership:
Please contact us at reviews@auffenberg.com we would like to look into your experience.
Apr 23, 2017
I received an initial email with the basic, "contact me at this number if you have any questions." A few hours later I received another email stating the car had already been sold. Then a couple of hours after that I received another email about the dealership. It's aggravating that they don't update their listings when cars are sold, and I don't want to receive multiple emails from the dealership...feels like spam.
4 people found this review helpful.
Response from current dealership:
Our inventory is constantly changing.  We try to alert our customers prior to coming out to view inventory that specific cars are no longer available.
Apr 18, 2017
Connor Phares
After being begged to come look at and test drive this car, and driving 45 minutes to do so, i showed up and was made to seem like I was in the wrong because they gave out the car I was most likely going to buy, to someone as a car to drive while their car was in the shop. Not a great marketing strategy to have customers drive 45 minutes to see a car you've given out to another customer to drive.
3 people found this review helpful.
Apr 18, 2017
Dealer contacted me. Told me the car was manual. I told them the ad said it was automatic. Never heard back, ad never changed. Then they kept sending automatic messages that told me nothing about my inquiry.
3 people found this review helpful.
Response from current dealership:
We apologize for the confusions. We do try our best to make sure our descriptions are accurate.  Sometimes mistakes occur.  We try to let our customers know prior to coming in of the mistake.
Feb 16, 2017
Responded very quickly and helpful
1 people found this review helpful.
Response from current dealership:
Thank you!
Feb 16, 2017
Three different emails 3 different prices and would never stick to what they emailed
2 people found this review helpful.
Dec 28, 2016
great value on trade & new truck.
2 people found this review helpful.
Response from current dealership:
Thank you!
Dec 7, 2016
I didnt buy from this dealer but i would have if i would have checked my emails in time ...I found one locally and purchased .. got home and seen i could have saved 2,000 dollars .. I will remember Auffenburg Ford South in the future .. Thanks
3 people found this review helpful.
Response from current dealership:
Thank you for your review.  When you are in the market again please let us know.
Dec 5, 2016
Excellent follow through, by phone and email. I did not buy this car, found a similar car, lower mileage, lower price, newer model somewhere else. but I was impressed by this dealer's program to maintain communication with potential customers and offer assistance of any kind in finding the car I wanted.
1 people found this review helpful.
Response from current dealership:
Thank you for your review.  Please let us know if you are in the market again.
Dec 1, 2016
They were great. Responded very quickly but they were not the winner. I bought one in okla. Thanks.
1 people found this review helpful.
Response from current dealership:
Thank you for your review.  Please look us up the next time you are in the market
Oct 12, 2016
Very quick response. Several followups
1 people found this review helpful.
Response from current dealership:
So happy that you have had a good experience.  Please let us know if you need further information.
Sep 24, 2016
Bought the car
1 people found this review helpful.
Response from current dealership:
Congrats!
Aug 11, 2016
Drove to dealer..... call to make sure I was heading to the right location and was informed car was sold days before
3 people found this review helpful.
Response from current dealership:
We apologize for the inconvenience.  We try to keep our online inventory as update as possible.
Aug 10, 2016
The vehicle was already sold, but they were willing to help me find another vehicle.
1 people found this review helpful.
Response from current dealership:
Thank you for your review
Jul 18, 2016
Jermyn was a great salesmen. He went out of his way to satisfy our search for the Dodge Dakota we wanted. Looking forward to seeing them for purchasing our truck in a couple of days
1 people found this review helpful.
Response from current dealership:
So happy that you had a great experience!
Read 28 old reviews
Jul 5, 2016
good follow up with updates.
Response from current dealership:
Thank you!
Jun 11, 2016
Ryan and sly were great. Then the All State insurance girl who was there was super nice and offered car insurance for the car we bought there, our other car, and renters insurance for cheaper than what I was paying before! I've been screwed by dealerships before-they seemed to be real people.
Response from current dealership:
So happy that Ryan and Sly were able to take care of you!
May 29, 2016
Bought the perfect car for me. Excellent customer service.
Response from current dealership:
Congrats on your new car!
May 11, 2016
They had no fewer than four sales people calling daily and emailing.Wanted to set appt. for a test drive.And then would call to check on time.I drove in their lot and looked to me there were more than enough sales people to give all the test drives that you could do in one day.Had to ask them to please guitar calling
1 people found this review helpful.
Response from current dealership:
We always like to provide that best experience for our customers.  We apologize that you were called too many times.
Apr 27, 2016
Very courteous, we just couldn't make the numbers work. My experience was still pleasant
Response from current dealership:
We are sorry we couldn't make the numbers work, but happy that you found your experience to be a pleasant one.
Apr 8, 2016
Two different people were calling me from this dealership. I'm not sure they communicate with each other! Very confusing for me!
1 people found this review helpful.
Response from current dealership:
We apologize for the confusion.  We always have sales and our customer care follow up with our customers.  We just want to make sure that they are getting all of the information that they are wanting.
Mar 25, 2016
Awesome service i purchased a 2016 ford fusion the salesman was Awesome
Response from current dealership:
Congrats on your new Fusion!
Mar 10, 2016
Dont go here. Had an appointment to see a truck even called when I left the house to let them know I was on my way. Turns out one of the guys that work there decided to take it home and buy it . Was about a 2 hour round trip waste of my time and money. These guys are very unproffesional to say the least.
1 people found this review helpful.
Response from current dealership:
Please contact us at reviews@auffenberg.com
Mar 2, 2016
Terrible customer service. Made me and my pregnant wife wait 30 and then when I went to talk up to the service desk 3 employees where just outside smoking
1 people found this review helpful.
Response from current dealership:
Please contact us at reviews@auffenberg.com
Feb 3, 2016
Within the first quarter tank of gas, check engine light came on. At least three oil leaks. They had to know, but claimed ignorance. I offered to return car and buy a more expensive one, and was declined. My price of car + necessary repairs would have been well over Blue Book. They're small town charlatans, do business with them at your own risk.
1 people found this review helpful.
Response from current dealership:
Please contact us at reviews@auffenberg.com
Jan 30, 2016
Frydaddy
They sold the truck before I could look at it but tried to help find another one
Response from current dealership:
Please let us know if there is anything else we can do to assist you!
Jan 28, 2016
Cakecarryer
Left a video message and quickly
Jan 19, 2016
Excellent!
Response from current dealership:
Thank you!
Jan 18, 2016
Terrible. Set up appointment, arrived after 30-minute drive, was told they didn't know where the vehicle was, thought it was in shop, not available to see or drive. Total waste of my time and gas.
Response from current dealership:
We apologize for the situation.  Please contact us at reviews@auffenberg.com we would like to hear more about your experience.
Nov 30, 2015
Everything went smoothly
Response from current dealership:
Thank you for your review.  We are so happy to hear that everything went smoothly.
Oct 21, 2015
I recommend going here to everyone! I was in a time crunch to find a car and they were so helpful! Marcus was the salesman who assisted me and let me tell you, he was so patient and was able to tell me exactly what I needed to know! Being a first time buyer, I was so nervous! But they helped me stay calm and reassured me everythingwas going to be okay! I walked out of there with keys in my hand to my new car!
Response from current dealership:
We are so happy that Marcus was able to assist you!  Congrats on your first new Car!
Oct 1, 2015
koogenhagen
excellent experience.......
Response from current dealership:
So happy that you had an excellent experience!!
Aug 31, 2015
I was harassed by salespeople--received 6 calls and 4 voicemails. When I politely explained I wasn't ready to purchase a vehicle yet and asked to be taken off their call list, I was hung up on...
Response from current dealership:
Laura - We apologize for your experience and the delay in our response.  Our intentions is to make sure we are providing all of the information to our customers.  We apologize if that came across as too many calls.
Jul 19, 2015
Very prompt and informed me of sale of vehicle I had inquired about but then offered to inform me of other similar vehicles that they would have for sale in the future.
Response from current dealership:
Thank you for your review.  We always strive to get the most accurate information to our customers.  Please let us know if there is anything further we can assist you with.
Jul 14, 2015
Good, timely responses from the dealer. Very helpful. I liked the salespeople and the internet department. The car, however, was another matter. Not good mechanically. Might have been able to make a deal, but just didn't want the car.
Response from current dealership:
Michael - Thank you for your review. If you find something else in our inventory please let us know.  We would love another opportunity to work with you.
Apr 25, 2015
High Pressure Insist you come into the dealership
0 people found this review helpful.
Apr 19, 2015
Horrific experience. .Dishonest and terrible salesman..All full of half-truths and pass the buck to the next person to keep you confused so you don't know who lied in the first place! !!!!No STARS!! STAY AWAY!!
Response from current dealership:
If you have a issue please contact out General Sales Manager to discuss the matter and find a resolution. Call Jeff at 618-624-2277 ext 1208 or email reviews@auffenberg.com.
Mar 8, 2015
Emailed dealership, they set me up an appointment for a later, test drove truck just for them to tell me someone had already had paperwork on truck that came in that morning, didn't attempt to get into contact with me before hand so I drove 60 miles just for them to tell me the truck I had an appointment to see and look about purchasing was already getting sold, complete waste of my time not to mention that is just bad business to be practicing, would not recommend to anyone, find someone who isn't going to screw you over.
Response from current dealership:
Sorry for the poor communication between the sales staff and our customer call center. We are working to resolve any future issues. Please consider shopping us again at www.auffenberg.com
Sep 13, 2014
I tried to work with the dealership. They not only didnt call me back but hung up when i called. Im pleased to have bought my car elsewhere
Response from current dealership:
Sorry for the problem we have contacting you back. Glad to hear your like your purchase.
Jul 9, 2014
Had a appointment to look at a truck sold the day before and never called me to let me know it was sold.
Response from current dealership:
Sorry for the poor communication between the sales staff and our customer call center. We are working to resolve any future issues. Please consider shopping us again at www.auffenberg.com
Apr 11, 2014
I had a great experience. Pretty good deal on the Taurus I bought.
Response from current dealership:
Thanks for the five stars.
Aug 21, 2013
Had a great experience. They sold me a wonderful car at an affordable price and everyone was very nice and hospitable. If you go there, ask for George! He's the best!!
Response from current dealership:
Glad to be of service. Shop us anytime at www.auffenberg.com
Jul 17, 2013
Dealer was very good with replying and keeping in touch.
Response from current dealership:
Thanks much for the kind words. Please see us for all your sales and service needs.

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