Sunset Ford

11700 Gravois Rd
Saint Louis, MO 63127

Sales: (314) 328-4065

Service: (888) 623-1304

Today 8:30am - 6:00pm
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2016 Chevrolet Traverse LT AWD Used Cars in Saint Louis, MO 63127

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2015 Ford Mustang V6 Used Cars in Saint Louis, MO 63127

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2017 Ford Edge Titanium AWD Used Cars in Saint Louis, MO 63127

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2017 Chevrolet Cruze LT Used Cars in Saint Louis, MO 63127

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CarGurus IMV of $16,641

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Location: Saint Louis, MO 63127

Average time on market: 57 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Arctic Blue Metallic Description: Used 2017 Chevrolet Cruze LT for sale - $14,000, 12,101 miles with Bluetooth, Backup Camera, Aluminum Wheels
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2014 Cadillac Escalade Platinum Edition AWD Used Cars in Saint Louis, MO 63127

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2014 Nissan Sentra SV Used Cars in Saint Louis, MO 63127

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Location: Saint Louis, MO 63127

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CarGurus IMV of $25,751

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Mileage: 60,371

Location: Saint Louis, MO 63127

Average time on market: 35 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Crystal Black Pearl Description: Used 2015 Honda Pilot EX-L for sale - $24,000, 60,371 miles with Bluetooth, Backup Camera, Leather Seats, Sunroof/Moonroof, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 3, 2017
GuruDJZJG
Friendly and professional
Is this review helpful? Yes | No

Response from Sunset Ford:

Thank you for the 5 stars and feedback! Come back and see us again soon.
Jul 28, 2017
Quick response
Is this review helpful? Yes | No
Jul 25, 2017
Contacted me very quickly.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for the 5 stars and the feedback! We hope to work with you again.
Jun 10, 2017
great
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for the 5 stars and the feedback!
Jun 9, 2017
Palio_8026
The moment I first saw the vehicle listed I contacted this dealer & they responded within minutes. It was one of the better deals I had seen in my recent searches.Unfortunately the dealer informed me that the vehicle had been sold the night before, but he went out of his way to prepare me a list of similar vehicles & email them to me.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you for the positive rating! We hope to have the chance to work with you in the future!
Apr 30, 2017
No pressure. Fast and efficient. Great service! Thank you!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Apr 18, 2017
Overall good experience sales person did all that he could to sale the car.
Is this review helpful? Yes | No
Mar 14, 2017
Marquis_12539
I found it odd that the truck was listed but had not been inspected yet. I then got an e-mail that the truck failed inspection and was wholesaled. I felt it was more like bait and switch.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you so much for your inquiry, sorry to hear that vehicle did not pass our safety & quality standards.  We upload the majority of our inventory within 24 hours to our websites to get our vehicles visible to consumers.  Unfortunately, some vehicles do not pass our inspection process. Those vehicles are wholesaled & not sold to the public.  I apologize for this and if you have any questions, please call me at 314-467-1148 – Pete Heutel, GM.  Thank you for your feedback.
Feb 4, 2017
Awesome! I just wasn't ready to pull the trigger yet...
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you so much for the 5-stars! Our team enjoyed having you here and we look forward to helping you when the time is right!
Jan 30, 2017
Great communication and follow up!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you so much for the kind words and positive rating! It was wonderful having you here, and our team looks forward to working with you again!
Jan 14, 2017
Kind courteous and no pressure. They had all ready ghee a test drive to go to my mechanic no questions asked.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Hi Benjamin! We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!
Jan 7, 2017
Great customer service
Is this review helpful? Yes | No

Response from Sunset Ford:

Thank you so much for the lovely feedback, Laura! It was wonderful having you here, we hope to work with you again in the future!
Dec 5, 2016
Lenny22Hi
The truck he had that I was interested in had already been sold. He did contact me to let me know saving me a 300 mile round trip which was very much appreciated.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you for the positive rating! We are very sorry to hear that the truck you were hoping for was no longer available. We appreciated the chance to earn your business and hope to help you find the right truck in the future!  
Nov 25, 2016
Great customer service from Christina!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thanks for the outstanding review, Allison! It was great working with you!
Nov 9, 2016
Very good. Extended warranty options were affordable and service after the sale was great. Highly recommended Sam
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Sunset Ford:

Thank you so much for the wonderful review! It was a pleasure working with you, come back and see us again!
Oct 6, 2016
very professional and helpful
Is this review helpful? Yes | No

Response from Sunset Ford:

Thank you for the wonderful review, Darrell! It was a pleasure working with you and we hope to have you back again in the future!
Jul 1, 2016
Good people
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for the 5 star rating and the positive feedback! We appreciate you choosing us and nit was our pleasure helping you.
Jun 11, 2016
Yes they did contact me on a timely basis, at 9:30 to 10:00 in the morning I made an appointment to see them at 1:00PM, they said the vehicle was there and would be waiting for me. Keep in mind I had a 2 1/2 hour drive! Arrived on time for the appointment, they said it was at another location and they were working a deal. They asked me to wait two hours, I told them no and they did not meet their terms of our appointment! I feel they were doing a "bait and switch".
3 of 3 people found this review helpful.
Is this helpful? Yes | No
May 9, 2016
Promptly called bck
Is this review helpful? Yes | No
Apr 27, 2016
Staff was courteous and professional.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for choosing Sunset Ford and the 5 star rating!
Apr 13, 2016
Good price and service- a little confusion between internet system and test driving reservation. I did buy the car and am happy with it.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for choosing Sunset Ford, we hope you love your new car!
Apr 1, 2016
Was contacted once. I emailed a list of questions and the dealer never responded. I went to look at the truck and was unwilling to negotiate on the trade or the purchase price. Didn't seem to want my business and I will not go back
Is this review helpful? Yes | No

Response from Sunset Ford:

Ron,

We are very sorry that we never responded to your original email. We strive to provide the most competitive offers on our vehicles as well as trade-ins. We’d love to learn more about your experience, as well as the chance to earn your business. Please reach out to Pete Heutel at 314-467-1148 at your earliest convenience. Thanks!
Mar 27, 2016
mikesiroky
They were very responsive and my purchase went smoothly. they had the car I was looking for at a reasonable price. The whole thing was handled professionally.
Is this review helpful? Yes | No

Response from Sunset Ford:

We strive to be responsive and offer the best possible customer service. Please let us know if there is anything else we can do to help.
Mar 23, 2016
They were GREAT I bought the truck from Jim Wagstaff and he gave me a GREAT DEAL
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for choosing Sunset Ford, we hope you love your new car!
Mar 18, 2016
mazellal
5
Contacted me once or twice, but decided I wasn't interested in a Focus and they didn't have anything else that would work for me.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for considering Sunset Ford. Please let us know if there is anything we can do to help in the future.
Mar 9, 2016
Danhodge38
10
Good follow up, wish I would have gone here instead of shopping by price tag.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for considering Sunset Ford, please let us know if there is anything we can do to help in the future.
Mar 7, 2016
I pass on this SUV too far away!
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for considering Sunset Ford
Mar 3, 2016
Jim wagstaff is great to work with
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for the positive feedback! We appreciate your business!
Feb 24, 2016
They called and emailed me, if I hadn't of found a similar Subaru 250 miles closer I would of drove over and looked at their Subaru.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for considering Sunset Ford, we greatly appreciate it!
Jan 4, 2016
It was a great buying experience from sales to the financing.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for choosing Sunset Ford, we really appreciate your business. We hope you love your new car!
Read 6 old reviews
Oct 10, 2015
Very prompt above board easy to work with
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for the positive feedback, we hope you love your new car!
Oct 5, 2015
Good response time but will not do business unless you go to the dealer.
Is this review helpful? Yes | No

Response from Sunset Ford:

Thanks for coming to see us Gregg!
Sep 10, 2015
called right away ,helpful
Is this review helpful? Yes | No

Response from Sunset Ford:

Glad to hear it, Don!
Sep 1, 2015
Sunset was very friendly, helpful & accommodating.
Is this review helpful? Yes | No

Response from Sunset Ford:

We are very happy that you had a great experience with Sunset Ford. thanks for the positive feedback!
Mar 16, 2015
Purchased the vehicle at noon and didn't get out until six. And still had to leave without the car and have to come back on Monday. If we didn't like the vehicle, you would have lost the sale
Is this review helpful? Yes | No

Response from Sunset Ford:

Warren, we’re very sorry for the delay in your purchase.  We appreciate your feedback and will work to eliminate those kind of delays.  I would like to thank you very much for your patience and your business.  We realize you have many choices in the marketplace, so thank you for helping us improve for our processes.  Your satisfaction is important to us.
Jul 18, 2014
Keith was a great salesperson to work with. So was the sales manager. Everyone aimed to please and we're very friendly. I would definitely buy a car from Sunset Ford again!
Is this review helpful? Yes | No

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